Today, in the middle of the afternoon, this store was closed. It was closed for cleaning. This…read morestore has not kept regular hours many times and has closed early on several occasions. While I was there, 3 other customers came to the store and had the same issues as I had. The store is a mess often with selection not put away and in the aisles. The value for goods is always good if you can find what you are looking for. I'm sure the issue will be they don't have enough help. That must mean something is wrong with the way the store or company is managed. It should not mean the store should be closed on a Wednesday for a non emergency reason. My advice is to call before you go to this store. I realize nothing could be that urgent to buy at the $ store but frustrating nun the less.

EXTREMELY nice people here, new managers and workers took over the dollar tree, and are doing…read moregreat. Very friendly, Cashiers and managers are all friendly and nice. Makes you wanna go back there again.

One of my favorite stores at Wrentham outlets. Outstanding quality clothing at a great value…read more Friendly staff, great service, big thank you to Nathan helping out with a recent purchase. Would and recommending this store to friends!

I'm a visitor from Canada, and just wanted to appreciate Mr. Stanley Thomas, at this store, who…read morespent time patiently helping me exchange a damaged product originally purchased from Hugo Boss Canada.

I have a wedding to attend this Spring, and am in need of a Spring dress. I don't usually shop here…read moreas I'm just under their size minimum, but they have some lovely dresses, tops and pants. First of all I must mention how absolutely wonderful the staff are at this location. They are all so thoughtful and helpful. We were greeted shortly after entering the shop, asked if we were looking for anything in particular and immediately they set to work with ideas. I found a sweater for layering but wasn't sure if it was right. They offered to hold it while I continued to look. In the end I returned for the sweater and bought another layering article that was too cute to leave. Nice clothes. Lovely staff. Definitely worth a look.

Amazing staff and selection. Every time I go I am greeted with friendly helpful people and it's so…read morerare to find that these days.

This whole mall (inside I mean) is somewhat of a disaster; however, Famous Footwear at Westgate is…read morenot a bad option for footwear. I have stopped here on only two occasions and had bad-moderately well service depending on the experience. Either way, with the new renovation, and the seemingly new set of staff, I'm confident that three stars suits this store well. While not the newest, this store was renovated recently and is sometimes a goldmine for a specific (and popular) sneaker or shoe, due to their location in the deserted Westgate Mall. On both occasions I have made special trips into this mall just to come here and just a particular pair of shoes they had in stock in my size that none of the other Famous Footwear locations had. Around the summertime they normally have sandals, and if you shop smart, they nearly always have coupons available to use (and when I called here recently and asked if they would accept a coupon that clearly said on it that it was only eligible at the new Braintree store, they had no issue accepting it here). Manager is friendly and in general staff are as well, and having staff always around to help is a plus. Decent enough store in a low-volume mall. 3 stars.

I had to return a pair of sandals for another size but didn't have any of my paperwork. Catherine…read morewalked me through the process, including finding my receipt via their app that I had just registered for the day prior, when I made my original purchase. Catherine turned a stressful situation into an easy swap and did it with a smile! I will definitely go back, Catherine won me over and is a great ambassador for the store!

Donna the pharmacist is Awesome!!! Donna is caring, helpful,…read moreher had work is contagious with the other employee's and overall is great to deal with!!!

Big shout out to the gentleman cashier who assisted me twice at 12:40 pm today. I know it was…read morelunchtime and I think you were the solo floor help but I appreciate your hustle and sending me to the right isle. Sincerely Thank You

For about 45 years I've supported this store as a buyer and as a donor. The best buy - of my LIFE -…read morewas here, a camelhair winter coat, perfect size and $20! The employees who staff the intake area are just delightful, helping carry items to the donation area in the rear of the store from your car to the holding bins. I do a Swedish Death Cleansing about every 4 months, so I always have items piling up in the back seat of my car, waiting to go. Also, pro tip: if you're lucky to lose a little weight and your clothes are looser than normal, clean 'em up and donate! It makes it less likely that you'll creep back into that bigger size if they're gone and someone else is looking good! Inside, the store is bright, staffed well, the items are out to sell and if you don't see what you want today, go back tomorrow, and tomorrow, and tomorrow. New things are always to be found. And you'll feel pretty good for supporting a charity that actually benefits people in our local community.

I have been shopping here for 25 years and I have never met a rude associate. They store is clean…read moreenough and organized. I find so many high quality items for the kind of prices that should be on USED items. I have been to the large FOR PROFIT store up the street and the prices are so crazy, seriously. I know that the CEO of this said store makes 400,000 + a year and execs make 250+ they give 1% to charity. I shop at Salvation Ary because they are a charity and do so much to help make this world better. I only donate to them. I think based on my experience here that some of the Yelp reviews are not real customers. Thank you and God bless you!

The products and customer service here are excellent! The owner and his son who run the store are…read morevery kind and helpful. If you need uniforms, luggage, or even scarves, and are in the Newton/Waltham area, definitely check this store out.

Limited selection, and not a lot of replenishment in stock, (all of that under the scrubs category)…read morebut they are really nice and really helpful. The prices are VERY reasonable. Especially given they are name brand.

Poor customer service- I bought items for my daughter but it was past the 30 day window with the…read moretags on but they were unable to process my return - even an exchange even though the items were there and the same price.

My husband & I came to the outlets for the first (but not last!) time, and the staff was…read moreincredible. He is on the taller side and one of the retail ladies was super accommodating. We got some great suits at very reasonable prices. When paying we went to use a visa gift card which apparently did not work at the Express outlet (just the retail, poor info on our part) but the staff went so above & beyond to help us. They called their back office as well as offering to call the card co. What could have been super frustrating was totally diffused and I left there saying that was done amazing customer service despite not being able to use the card. We will be back! Thanks ladies :)