Second time coming here for my eye appointment. Last year, the female optician was rude to me when…read moreI arrived for my appointment, and when I picked up my glasses. But I attributed it to maybe she was having a bad day or something. When I picked up my glasses, she just handed them to me, and when I put them on, they were so obviously crooked on my face. I told her they were crooked, and she did a BIG HEAVING SIGH, took them from me, and went back to adjust them. She returned, they were still crooked, and she reluctantly made a second adjustment. She acted like I was annoying her. Zero spirit of service. I recently went in for my annual appointment and things went downhill from there. The same optician was curt to me, mentioning to me that the doctor was running "a few minutes late". Understandable. I asked a few clarifying questions to the optician about timing because there was another appointment going on, and another person waiting there, and she started to get combative and nasty with me. And then, wait for it, she called me "honey" in a derogatory manner. Yes. It's 2026 and a female patient is being called honey by a woman who is clearly unhappy at her job. I asked, "Did you call me honey?" She said "Yup!". I asked her to cancel my appointment. Sadly, I really like Dr. Ding here, but I'll just go back to my prior eye place in my old zip code. I predict that this employee has gotten away with a nasty attitude for a long time. Sometimes, workplaces have people like this.... you know the type, the miserable witch everyone knows is unpleasant to everyone.... and somehow, they are allowed to stick around because nobody has the guts to correct poor behavior. Nasty work. Nasty nasty work here.

Like others have noted, this place went downhill ? 6 years ago when the management changed. I still…read moreappreciate the exams I receive from Dr Ding, but it is now a terrible place to buy glasses. They sent the progressive lenses out, and did not complete the order that I had purchased: [no border frame color]. In addition, they assured me that the Silhouette lenses would be identical to the ones I purchased elsewhere, but the new lenses did not have the same coatings. Finally, when I picked the new glasses up, the woman who did the adjustment bent the frames unevenly. She obviously did not know what she was doing. I needed to go to a different optometry shop to get them fixed. I will never buy glasses from this shop again.

Oakley : an often misunderstood brand with a passionate following…read more This store is great to see 'all things Oakley' and to buy them Now, a lot of people think Oakley makes just sunglasses. Although they do make some of the best and most cutting edge, they make a lot more. And everything else they make has the same level of engineering, design and quality in it that the sunglasses do. A Great example of this is the watches (and I do own 7 of them). People look at them and say " wow, so expensive, just because it says Oakley'. Well, expensive (which is relative when it comes to watches) do to engineering and design and constructions. Sapphire crystal faces that are scratch proof, swiss made, jewel like movement and 32,000 adjustments a second (A rolex uses 24,000 movements). They are over engineered and have very unique styling. They will last you a lifetime and you will rarely see another one like it. Leaps and bounds ahead of the likes of Citizen, and on par (if not better) than Tag... So now that this review is starting to seem like a review of Oakley, and not this store, I will switch over a little. This store has everything. Only about 20% of what is in there are sunglasses, but they have it all, including spare parts, spare lenses, etc for your current glasses. They have clothes, luggage, accessories, bags and more. Go in and check it out. Backpacks for school. Yes, may be $85... but I have had one for 12 years now. no Jansport can claim that. The staff is friendly and very helpful. they explain everything if you dont understand it. I even went in with two sets of glasses one day (Jawbones, which have a pivoting frame to change lenses), and they took them apart, cleaned them, made sure they were working fine, all at no cost. Much more than just sunglasses, Oakley as a whole offers unique styling, as you are now seeing on everyone from pro golfers to Olympic athletes. Go check them out. For golf shoes, for suitcases, for bathing suits and more. You will be pleasantly surprised when you walk in the store, at the staff, at the selection, and at the overall quality of everything they design, engineer and sell.

The only reason I'm giving them 1 star is that zero stars isn't an option. I bought a couple of…read moreover priced shirts from the store and they asked me for my email address to send me my receipt. Being environmentally conscious I figured that would be better than printing one. Well I never got my receipt but I am getting about 5 spam emails a week from Oakley now. There is literally no way to unsubscribe. You can't do it online. You can't do it via email. They say you can do it by phone but the spam emails don't stop coming. This has been going on for 2 months now. I've reported them to spam@uce.gov but no luck so far. Do not give these guys your email address. There's no way to get them to leave you alone if you do. @Oakley, if you want this review to go away, just remove me from your spam list. I beg you. That's all you have to do.

I would highly recommend the Eye Store. It was my first time there and John was very friendly,…read moreknowledgeable, helpful and accommodating. Dr. Shah Did a thorough exam and was very good at explaining what he found and what my options were. I was even able get a new pair of glasses a new prescription made while I waited. That was a huge bonus. Overall a very good experience.

I saw a negative review from six months ago and honestly thought they must have been talking about…read morea different place, because John is the absolute best. Every time I walk in, he greets me with a smile and genuine kindness. I've had numerous pairs of glasses made here, and he has never tried to upsell me or overcharge me. It's just not that kind of place. Great service, honest people, and someone who truly cares about his customers.

They saw me right on schedule and were quick with results. The doctor ended up sharing results with…read morea doctor at Beth Israel who wanted to see me. They're friendly, the place is clean and they were quick with results. Highly recommend this place for eye exams. Although if it's something more serious, which was my case, I would recommend going to Mass Eye and Ear or Beth Israel (in my case) where I saw Dr. Jorge Arroyo.

This review is for the Chestnut hill location Appalling…read moremoney grabbing scheme We came in to get our glasses upgraded to a new prescription , 2 for my daughter and 3 for me . We started out with my daughter's prescription and the frames we already have . They had our insurance information (VSP signature) All we needed was basic lenses for her school -1.00 polycarbonates R &L , nothing fancy put into new frames we just bought abroad. The optometrist wrote a whole bunch of things on his pad which amounted to a over 500$ - and it would take 14+ days at least because it's VSP . Now mind you this is not my first time getting glasses and we always bought frames had exam and had our glasses made for under 100-200$ with our insurance. This time we did not even need frames or exam !! I asked about what savings are there with VSP and he answered that it's like a coupon , they give discounts for add ons But the price of over 500$ without frames or exam for basic lenses for simple myopia sounded ludicrous. Description as follows Frame - Patient Frame Lens R/L- Any Single Vision (Lab Choice) - 80$ each Crizal ROCK with UV (AR Coating D) 205$ Custom Measurements & Edge SV 60$ Grooved 50$ SV scratch & warranty service 33$ And I was told this is the basic stuff , first off Crizal Rock is not basic and with my insurance should have been about 50$ if covered at all The coating is already scratch resistant so $33 was just double charge for same thing on top of 200$ they should not have offered to begin with Now I needed to have 4 more frames done so that would be 2400$ And mind you This was the basic stuff according to them . There was nothing cheaper I called VSP and realize that this EYESPOT are scamming by price gouging and adding totally uncalled for and unnecessary add ons . VSP savings on one prescription ended up being too small and out of pocket cost was close to 300$ for just one simple pair of glasses -1.00 both eyes ! I was outraged I called morning of next day , I said I want to cancel order ASAP , The secretary said that they needed to speak with their optometrist and they will call back They didn't , 2 hours later I called again asking for refund and my frames back , again I was told the same BS to which I replied I will come in person , only then did a manager magically appeared and told the secretary to tell me that it's too late to cancel as they charged the VSP ! I called VSP they said they received nothing and they called the store just to be told it's the store policy that they do not cancel orders even ones placed less than 20 hours prior I made a formal complaint with VSP that I want to go elsewhere and to put stop payment on the claim , which they agreed to Later In the store the manager gave us hassle that they won't refund the FSA for the remaining sum, to which we said we already called FSA to put a stop payment on this "purchase" They refunded FSA only at that point And they had trouble finding the frames we left with them just 20 hours prior, then another BS story about them getting charged by VSP if we are refunded . Followed by a weird sales pitch that they care so much about us they will give us discount at next visit The place is for sad suckers , because it's chestnut hill they know they will get away with anything and seeing how arrogant they are it seems they do It's not the last complaint I ll be filing to get people aware of the scam ***Update 9/11 - manager named Will offered to discuss my "grievances" on the phone , said he wants to understand my frustrations. Make it worth while I responded that I want nothing to do with this business and I spoke to VSP and that I can now go elsewhere to get my glasses. To which he responded that he will write here that my entire description to what occurred is "totally false!" This despite having ( 2 witnesses ) a record of calls , conversations , and documents. And the mere fact that he is even contacting me is evidence that there is something wrong with this entire situation . He mentioned that if I post about this business further I will be liable as I am " threatening the business" which imo deserves even more exposure after this unexpected conversation. There's something extremely wrong when a business privately texts your number instead of simply responding to a review UPDATE # 3 - 9/21 : Clearly "manager" has difficulty with reading comprehension , I never claimed out of pocket cost was 500$. I called VSP because the proposed price seemed outrageous and the OUT OF P COST WAS A PERCENTAGE OF THIS PREPOSTEROUS COST ! The entire response of the "manager" again is a complete lie .THEY REFUSED TO REFUND OUR HEALTH SAVINGS ACCOUNT UNTILL WE CAME TO THE STORE AND TOLD THEM WE WILL CONTEST THE CHARGE ! STAY AWAY FROM THIS SOREYE! THE ONE STAR REVIEWS ARE SPOT ON . Lastly we went elsewhere & got glasses for 50$ out of pocket cost , that's less than 1/5 the price of this SCAM central

I can't believe how patient they are! I'm new to progressives so I had no idea how much discussion…read moreand adjustments are necessary (or maybe I'm just picky!), and Ilana never made me feel rushed. Also, great selection of frames which they clean after each handling. Full disclosure: I redesigned their logo about a year ago. That said, a couple of years ago I went in with my wife for her progressives and we were treated as patiently then as well. Highly recommend!

Incredible, caring and kind! We had a wonderful experience working with Ilana. I highly recommend…read morethen. Fantastic selection of frames too.

Get your eye exam at Opticians 3 with Dr. Hanieh Yaghoobi for the most thorough and educational eye…read moreexam experience you'll probably ever have. Dr. Yaghoobi's approachable and professional demeanor puts you at ease immediately. Her process is very comprehensive. She did tests for both glasses and a contact fitting, including imagery, and was very patient in explaining everything. Highly recommend getting your next eye exam with Dr. Yaghoobi. She's an optometrist who truly cares and educates - I really trust her with my vision.

I purchased a Matsuda frame from the store at an excellent discount, and the staff were very…read morehelpful throughout the process. After Vision Works installed the lenses, the Matsuda frame developed a defect. I returned to the Optitians 3 store, where the frame was replaced under warranty and the lenses were reinserted. The service was excellent, and the staff were friendly and professional. I am very satisfied with the overall experience.

They guaranteed my glasses would arrive on a certain date and they did not. In calling customer…read moreservice to track the 4 pairs of glasses I purchased, every time I called I was given different information on what had arrived at the store and what would arrive on what future date. When I tried to create an account online to track my glasses myself, I continued to get error messages. Further, I did not receive any emails when glasses did arrive at the store as promised. Also, it is impossible to reach a human on the phone in the Chestnut Hill store and when calling customer service, I instead spoke to folks based overseas who each gave conflicting information each and every time I called. NEVER shopping Warby Parker again. You'd think they would have their processes down by now.

Camille helped me slow down and actually think through what I needed. She walked me through…read moreeverything with patience and clarity -- from lenses to fit to style. She took the time to make sure nothing was confusing and made the decision feel easy. It was the kind of help that leaves you feeling both reassured and empowered.

I'm doing boots on the ground journalism here so buckle up. If you've seen various videos online…read moreyou'll know that this TJ Maxx is considered to be the holy grail because it's near TJX HQ and known for its Runway section, but I'm going to be 100% honest with you the Runway section was quite small. I was envisioning a much larger selection. They did have a few pieces to stop and give pause but nothing earth shattering. Now what I will say is that they had a fully stocked skincare/haircare section that had amazing deals and 75% of the stock was name brand products. The purse section was also pretty well stocked though I think you'll find more of a variety at Burlington with better price points. The remainder of the store had similar offerings that the other various Tj Maxx's have in the region just slightly more upscale with no sparse shelves or racks. So overall worth a stop, but slightly lower your expectations if you were specifically coming in for Runway and only Runway.

Came for the runway section. A lot of xxs and xl sizes but I managed to do some damage!! Got a…read morecouple of dresses, a pair of sweat pants, lots of hair things, and a Korean beauty mask. The store is crazy clean and stocked. Employees are extremely helpful. As soon as you are done trying something in, it is returned to the rack. Hands down the best TJMax I've ever been to.

Not only do I love the style of my new glasses, I also love how they have improved the quality of…read moremy vision. I compared my Lunette glasses to another pair I got at the same time from a well-known chain. The vision quality of the Lunette glasses is by far superior (same prescription). The Lunette frames are also lighter and more comfortable. The staff in Dedham were friendly, knowledgeable and helpful. From now on, I will get all my glasses from Lunette!

The quality of your experience must depend on which store you go to, because I went to the Back Bay…read morestore and had a totally lovely experience, and left with the best and coolest pair of glasses I've ever owned! Were they expensive? Ouch - yes! Worth it? Definitely yes!

"Had an excellent experience at the Pearle Vision in Newton! The staff was incredibly welcoming,…read moreprofessional, and attentive from the moment I walked in. The optometrist took the time to answer all my questions during the exam, and the optician on the floor helped me pick out the perfect pair of frames without any pressure. Very friendly and knowledgeable team. I highly recommend this location on Needham Street!"

I just needed a little metal pin replaced and they did it with a smile on a busy Saturday.read more