This is the worst experience I've had with them. Came to pick up my glasses from a quick fix and my…read moreold lenses were scratched, as if someone pressed down on the them. The manager (Val?) who was doing the fixing adamantly denies scratching them and instead aggressively blamed me for bringing in "already scratched" glasses. She said she will not admit to scratching them because she doesn't want to pay for the new lenses. Understanding but suspicious. I've been a loyal customer for 5 years and this is the treatment I get Why weren't the glasses checked before the fixing and if they were scratched ( which they weren't cuz I would have ordered new ones) - why wasn't this reported to me by the office beforehand? What's making me more confident that she scratched them is that this is THE SECOND TIME this has happened. But last time the lenses were brand new, so they couldn't blame me and had to replace them. The manager also didn't want to give me a supervisor's number, acting as if there's no one else above her who can help me. Instead, another staff member provided me with one. Her rude and defensive behavior made it even more suspicious. I contacted the supervisor Tarsha to investigate and hopefully find a solution. She promised to call back but didn't. Waiting to heard back.

Dr. Andy Huynh is so patient, he explained to me everything about my dry eyes, and how to treat the…read moredryness. I highly recommend him.

Definitely my favorite doctor! Very knowledgeable and friendly. I had both my glasses and contact…read morelenses fitted here, great experience every time. She is very up to date with all the new products in the market and has a lot of helpful advice to help me take care of my eyes. She is always patient with all of my questions and explain everything clearly before walking me out with a nice big smile!

Dr. Wu and her staff are amazing. Very knowledgeable and thorough. I went in because my eyelid was…read moreswollen. Even with their busy schedule they were able to see me and treat me. I highly recommend Dr. Wu if you are looking for a great optometrics!

Staff were exceptionally kind, helped me pick out frames and helped me feel confident in glasses…read more(which I usually don't like wearing) 100% recommend this location, plus the options for frames are amazing!

So the store undergoing a renovation and should be back bigger and better it seems. They are still…read moreopen normal business hours but their showroom is reduced to a smaller section while construction is in progress. So i ordered my glasses with script + all the bells and whistles. The process was overall pretty easy, they can compare in store promo and your insurance coverage if it applies. Once compared you can choose which method saves you the most and go with the better deal! The good thing about going in store is being able to have the frames tried it on, then when you find the one you gravitated to, they'll make sure your PD measurement and alignment of the lens to your eyes are at the proper level. So we got the pair ordered and i was told about a week (now i know it's usually 1-2 weeks). 2 weeks pass by i hadn't received a text or call. Waited until 3 weeks, still no signs. Called in and spoke with the store manager who was very nice over the phone and she would personally look for them as they were marked as delivered to store yet, unfortunately nowhere to be found at the moment. I was told we'll get a call back. Didn't hear a word, so a month goes by and i stopped in to check in person. Staff told me it was delivered somewhere and was lost, so they actually ordered a replacement to be shipped out. That's cool, just wish i was going to get a text or update as i was sort of in the dark. Week 5 roll around and i finally got the text they are ready. I was in dire need of new pair with the premium anti-glare and polarization for work. Manager felt a bit disconnected at the time almost felt like a "man let me get this case done and sent" but anyways i know things get busy and hectic i suppose. Anyways helped adjust the frames once, she also gave me a prorated discount cash back for the inconvenience and sent me on my way. I'm glad they did do something to make up for the 5 week turnaround time. I appreciated that. Especially since they weren't cheap but also bought the insurance for a year (which starts once you pickup not when you buy, that's a plus) Anyways may get a second set in the near future since insurance has started a new year again. Love my Tom Fords frames!

Nothing but good things to say about Visionworks in Braintree and Pembroke. Eye exams are super…read moreeasy to schedule online, they do a good job sorting out the vision benefit through my health insurance as well as my VSP vision plan, and then they slice and dice the pricing utilizing the insurance benefits and in-store specials to come up with the different coverages compared with in-store offers to come up with the combinations that get me the most bang for my buck. I also like that they left me alone to try on a hundred frames then jumped in to help me narrow down my 10 possible options to 2 that fit my face well and would work best with my Rx. I have a heavy-duty Rx and own lots of glasses, and the ones I've gotten from Visionworks are my main go-to's because they fit right and feel comfortable.

Once again I don't know why I still go here for my contacts and glasses. The average age of the…read morepeople that work in here is easily 70-80 years old. They aren't just slow, they are snail like. Never in my life have I waited for anything as long as I wait for service in this place. The people are kind but it's reminds me of being in a nursing home. I went in to get glasses. Just to buy glasses. And waited almost an hour. I was just here for my eye exam a week prior so they have all my info. I don't understand ... anyone have any suggestions as to a better place to go in the south shore please tell me

Very rude staff. Wouldn't give a quote over the phone even though I had all the information they…read moreneeded as well as my insurance information. They wanted me to come into the store to use a high pressure sales tactic and waste my time. Do not go to this company, plenty of other eyewear companies out there to go to.

Wanted to write a newer review. Dr. Tchao is amazing! I drive all the way from the Worcester area…read moreto see her every year.

I called to see if my new glasses were ready after two weeks waiting and they couldn't even find…read morethe order. WTF did I pay for? The female who answered the phone said she'd have someone call me back. I asked, "really? Someone needs to call me back to let me know if my glasses are there after two weeks? Can you tell me?" She said she can't locate the order. They are a total deer in the headlight, disorganized and never even informed me that they were not my usual eye center. I had to ask. I feel like they purchased my account from my previous Dr. They have a website that sends you through a horrifying loop of entering your personal information so they can send you an email link to enter your personal info yet again. Still not in. This sucks. My family and I are switching as soon as I get my glasses and find a new Dr. We shouldn't have to drive so far for such shotty service. Where o where did Randolph assoc go? The old receptionist was kinda curt, and abrasive, but at least she knew her stuff. The new staff actually think you work for them and there is no accountability. I had to ask the Dr to take a look at my coriodal melanoma (eye nevus) to see if it's getting any bigger. Then she said it's not a big concern but she'll take a look. I said if it's not a big concern can I stop getting it checked here and at the hospital regularly? She said, "Oh if it's checked regularly you should continue." WTH :(((( DON'T WALK... RUN FROM THIS PLACE!!

If you have Masshealth they treat you like crap and you're stupid. Place is a joke. If you don't…read morecall them to find out where your glasses are they don't tell you. I have two insurances. Personal and Masshealth. They told me I was eligible two separate times by two separate reps to come in I was due new ones on my personal insurance. I get in there and they order all these tests than say my personal insurance is no good oops I have to charge Masshealth! I ask how long she says four weeks. I call up now it's two months. So they frauded Masshealth than frauded me. When I call to say something the Dr Le treats me like dirt because I'm a "Masshealth client". Trash.

My go to smoke shop. To buy rolling trays vape pens papers filters they have bong all sorts of…read moresmoking necessities staff is so friendly and helpful highly recommended

I love this small convenient smoke shop, they have everything you can think of and need. Reasonable…read moreprices and excellent quality stuff. Will recommend, already visited 6 times. The shop owner is amazing and super sweet

the care was horrible, expensive and the instruments was stained with blood. it was dark and…read moredisgusting. how can you put something that looks like rust stain blood into someones mouth? and the Doctor was greedy with the money and rude as hell. Don't get me started on how badly mistreated his assistants.

Last Monday I drove to Randolph from Sturbridge to have a temporary crown glued back in place. I…read morehad the pleasure of meeting Kaysea for the first time and was impressed. Casey did a great job of cleaning and fitting the temporary. I really saw Kaysea's skill when Dr Emami decided to replace the temporary. Kaysea started the process by taking molds. This is usually a painful process for me due to 'bumps' on the inside of my lower gums. I alerted Kaysea to this and she was able to make it painless. Kaysea then made and adjusted the new temporary. It was dramatically better than the initial one both in size and fit. Kaysea made a number of adjustments before gluing it in place and then Dr Emami made the final adjustments. While I will, of course, be careful not to dislodge the temporary I've never had a temporary that fit this well or was more functional. Add all that to Kaysea's excellent 'chair side manner' and I want to share my appreciation. My wife, Denise, and I have been clients for many years and, as evidenced by our willingness to drive 3 hours round trip, have been very happy with our dental care. Adding talent such as Kaysea to the team makes Dental Specialities even more compelling

It has been almost 3 weeks since my LASIK procedure and I am in awe of my new eyes! I was very…read morenervous going into it, but looking back I had nothing to worry about! From the initial consultation, the staff were friendly, patient and understanding of my nerves. On the day of my surgery, Dr. Giles was great and made me feel comfortable the entire time. The procedure took less than 20 minutes and was painless. After the procedure I experienced very little discomfort and after a few days, any discomfort I did have completely went away. I experienced dry eyes for the first week, but since then that has also gone away. Being able to see is the greatest gift and I am beyond grateful to TLC for giving me the gift of eyesight. If you are nervous to get LASIK, know that I was too, but wish I hadn't been so nervous because in the end I had such a positive experience.

I am grateful and incredibly happy with my TLC-Laser Eye Center experience. They were extremely…read moreprofessional and attentive. They performed preliminary exams to diagnose the possibility of surgery. After that, they scheduled the surgery date and, finally, on the day of surgery, they assisted me throughout the procedures and, most importantly, always kept me calm and confident about the surgery. The rest was just personal nerves, a fact beyond their control or mine. However, everything went wonderfully well and according to their plan. I am truly grateful for their professionalism and passion for the work they do. Congratulations to the entire team, especially Dr. Christina La, Brandy, the doctor who performed the surgery, and the friendly lady who performed the initial exams. "I'm sorry I didn't write your name, but you know who you are." Congratulations to the entire team! Excellent work and keep loving what you do. You are the best.