I drove to Raynham and there was a sign on the door that they only do laser there and they are now…read morelocated at Donald's Way in E. Bridgewater. I got in the car called the office and they said oh ya we're there in E. Bridgewater. The person on the phone told me she's not familiar with the area so couldn't tell me much other than it's on route 18. No help. I said on your website you are listed with a Raynham office "Oh we're trying to change that". So frustrating! Long story short another eye glass store got the purchase of 2 pairs of glasses.

Tricia @ TLC was awesome at responding to my online inqiury sent through their contact us form…read more Responding quickly, Tricia suggested to come when the doctors were at lunch for less of a wait time. I was seen as soon as I arrived, and Tricia was very helpful in my frame selection, steering me to options when others didnt seem just right. Highy Recommend, I went to the Raynham office located on the 2nd floor in a kiosk of the Signature Healthcare building on Broadway St. MassHealth utilizes the department of corrections to manufacture many items, including eyeglasses. Their options can be found here: https://0901.nccdn.net/4_2/000/000/023/130/optical-catalog-final-no-bleeds.pdf . TLC accepts MassHealth members. 4 week turnaround.

This is a great place to go for eye exams and new glasses. Dr Patel is very nice and thorough…read more Also, Merrill is knowledgeable and very helpful. The experience went well in every way and I was in and out with my new glasses ordered in no time. Make sure to make an appointment online through the website first as it does get busy and it's a small place with one doctor for the eye exams and one or two support staff to help with the lenses and frames, etc. Very happy!!!

I had purchased my glasses at the everett location but stopped in here after my sister's dog chewed…read moreon my glasses. Dave and Leon were kind enough to help and I am so appreciative. Dave worked his magic on my glasses and they are as good as new. Dave was very meticulous and did an impeccable job. Both Dave and Leon have great customer service skills. I will definitely be back if I'm in need of a new pair of glasses! I also just want to note, that I've had such a good experience at target optical in both everett and stoughton locations thus far.

I'll start with Doctors at this location are great and friendly. They take their time with you to…read morediscuss any concerns. The downside as with all Optometry's is the pressure to spend money. I personally went in for a contact lense exam but just needed glasses at the time. They withheld my glasses prescription until my second appointment when I specifically asked them where my prescription was. They then gave me the costs for my contact lenses but were incorrect with the requirements for the rebate. So now I am $200 short of the savings I was told I'd be eligible for for a 6-month supply.

I had a great experience! Dr. Vo was friendly and very knowledgable. She took her time to explain…read moreher recommendations including the science and trends happening. I learned a lot about the tests being performed and how my eyes would change as I aged. There were also lots of options provided for contact lenses for me to consider. The rest of the staff was friendly and helpful. The office was clean and tidy. I was able to get an appointment quickly. Parking can be tricky since it is street parking.

I wanted to update my review after my last two experiences with Daniel. He has been so, so helpful…read moreand with no questions asked, replaced my frames with ones I liked more. And then again. He's been magnificent with his patience with me and I really appreciate it. He's very dedicated to his customers and I see that now after my first review. Thanks, Daniel!

****Buyer be aware ! ***…read more Worst experience ever !! Purchased glasses and contacts . This was the first week of October. I was told my glasses were ready, went to pick it up only for it to be the wrong prescription. I was told it would be sent out to be corrected. I waited 3 weeks , no one called there was no text message. I called to check if my glasses had arrived and was told they had arrived . I went again to target , only to be told by O'Neal the manager that the glasses actually had never been sent out at all. He assured me that it would be sent out and the correct prescription would be done . I waited again another two weeks . Called target optical , they said the glasses were there . Again I went down to the store only to be told the glasses could not be found in the store . O'Neal searched the store and could not locate the glasses in store . Again I was told to come back . After waiting another two weeks he called saying the glasses were in. To my excitement I went down to target again. Only to be disappointed again! The prescription still did not match the lenses that were made . At this point I sent an email to corporate. The district manager Joe called me after three weeks . He did not introduce himself or even look at the email. I had to explain to him what the problem was . Joe's response was very nonchalant. We can refund you $50 for the incompetence of our company! I came back one more time hoping they got the prescription right . Yet again they did not ! I was told I need time for my eyes to adjust to the prescription. The prescription I kept getting from target was made weaker than the glasses I currently wear and much weaker than what my prescription calls for . I asked if I could get a second opinion on the lenses . So I went to another optical store and they confirmed the lenses are weaker and do not match my current glasses or prescription . So far I'm being told just wear the glasses with a weak prescription on it . When I refused to do that and weaken my eyes . I opted to get a full refund . We are in the last week of the year and my only option is to get a refund !! The fact that they cannot make the lenses to the correct prescription several times and had a we don't care attitude is enough for me to NEVER get lenses from here ever again !! *** Do not buy from here ***

Very rude staff. Wouldn't give a quote over the phone even though I had all the information they…read moreneeded as well as my insurance information. They wanted me to come into the store to use a high pressure sales tactic and waste my time. Do not go to this company, plenty of other eyewear companies out there to go to.

Wanted to write a newer review. Dr. Tchao is amazing! I drive all the way from the Worcester area…read moreto see her every year.

I thought this was my eye dr's. I thought this was the place where I could visit my dr year after…read moreyear. Third year, third doctor for the exam last year. The new one decided I needed prism, and since then my eyes seem worse than ever. Also the exam seemed very very quick compared to past exams (like for the past dozen years or so). Everything seemed like an add on too, I am just not happy here and since there's a place in every town (and at BJ's) I am going to have to move on. Sigh.

I will never come here AGAIN! I had an appointment at 7:15 am. I got there 7:30 am, would have…read moregotten there earlier if it wasn't for the snow weather. My car was frozen and had to defrost which messed me up. So I got there and was told to be seated and that they would call me up when ready to assist me. They were too busy chatting amongst each other at the front desk. So 5 minutes later, I'm finally called up to check in. Then the rude lady at the front desk says "your appointment was at 7:15?" I then say yes, she then goes on to say "sorry we can't take you because there's a 5 - 10 minute grace period" in the rudest tone ever. I'm confused because I was never notified of this grace period and they took so long to check me in which I'm sure added 5 minutes to my arrival time. So then I try to explain to them that my car was frozen and I got here 15 minutes which is 5 minutes over the grace period. They then say no. I was so upset because no patient was inside there, I was the only patient there. So I pointed that out to them and they said it doesn't matter and their patients will come after. So I walked out after I was given an attitude and rude behavior, and told them to not even bother rescheduling my appointment and I will never return there. When I got back to my car, I had to wait for my car to defrost again. As I waited for like 15 minutes, I did not see any patients come in. No one showed up for 7:20 am, 7:30 am, 7:45 am What a joke of an establishment!

I'm hesitating the one star. On March 9 I brought some glass frames to ocb optical for new lenses…read more Met with a lovely gentleman and bought 2 additional frames. Lens had all the bells and whistles because of glare sensitivity. The price for all might have been close to $ 1500. I had some eye surgery and wanted to gave them close to the aftercare. My last words to the nice gentleman was don't worry about insurance , here's my credit card. On March 20th, I called and asked about my glasses. They never ordered them. They said my insurance changed. I asked why they never called me or just processed them" I'm sorry" was the best I got. This us a sorry excuse for a business. Spend your time and money elsewhere because you would be wasting it here.

Cannot say enough good things about OCB optical. The prices are comparable to the awful chains, but…read morethe people here are ARTISTS. My son got glasses from a crummy chain. When his prescription got stronger, I made sure he went to OCB. They were able to make the stonger lenses appear thinner because of their skill. There are always trained professionals on site, so they can actually repair glasses, unlike those crummy chains that send everything out. The people who work there are FABULOUS. I have gone their for YEARS and will NEVER go anywhere else! They are the best!

By far the best visit I've ever had to the optometrist! Bob and George were both welcoming and…read moreknowledgeable. I called in for an emergency appointment and was seen an hour later. I also purchased the same day. My glasses were ready the next day too. Such a fun experience certainly going back next year for my routine exam.

Because I do a lot of business in Lower Mills and because I prefer to cater to small, owner…read moreoperated businesses, and because as a black man I like to give black entrepreneurs my money, I chose Eye & Eye, even after the owner first gave me a chilling reception months before. I didn't feel welcome and should have gone by my gut impression. Still, I scratched it up to perhaps he was having a bad day and went there for new glasses, the first pair I'd have for both far and near-sightedness. Mr. Nicholson's attitude wasn't warm, yet it wasn't so unpleasant as to turn me off, so we continued our exchange, and I bought my glasses from him - a mistake. I went back two days later with questions about my focus and the slanting, and curved images I was experiencing. Mr. Nicholson replied by explaining what he explained when I first tried the glasses - that I had to adjust my vision lower to read with transition lenses. I concurred that it will take some getting used to after never having the experience before. I explained that I'm a seventy-five-year-old man, who needs to get accustomed to wearing them and adjusting my eyes accordingly, and that I had other questions. There was never a simple acknowledgement that there will be a learning curve to getting used to something new. Rather, a younger man (an optician student) stepped forth from the back of the store and explained the cause of some of my concerns and agreeing that it will take time to get used to the new glasses. After thanking the young man for his assistance, Mr. Nicholson again tried to explain what he had already done, that I must focus lower on the written word. I tried to explain that I "got it," that he had explained it more than once and was now talking to me as one might talk to a child, when indeed I had other questions. Mr. Nicholson then talked over me, telling me and others in the store that I wanted to talk and not listen. As I don't argue with people yet felt myself getting angry. I turned to leave, stating that I do not do business with people who yell at me and treat me in a demeaning manner. He continued to berate me further and more loudly and talk about my listening skills. He was even asked by a woman who also came from the rear of the store to calm own. I was leaving, on my way out the door, when he added, he'd rather give me my money back. Oops, what!? As a person of integrity, I understand full well when one doesn't want my business. Such a statement was insulting and obviously one in which he in fact didn't want my business. I'd have been a fool to leave the store with the glasses, so I turned and said that was for the best. Give me my money back, here are your glasses. I stood quiet while he undid the transaction. He reversed the charge to my debit card, and I left without speaking another word. I write because it's important that people know (in spite of some positive reviews) that Mr. Nicholson can be quite rude, insulting, arrogant, and indignant with an air of superiority. I would not have felt good about myself if after such a comment, I continued on my way before indeed, requesting my money back and relinquishing the glasses. I was not rude, never raised my voice and was simply asking normal questions one might have from wearing a new pair of glasses after never having the experience previously. I would not recommend any self-respecting person to do business with Eye & Eye Optics. You might get spoken to as a child and told outright that they don't want your money. Thinking one is always right, not allowing the customer to explain him or herself, and reiterating the same message for an innocent and appropriate question is no way to do business. Avoid this company.