I thought this was my eye dr's. I thought this was the place where I could visit my dr year after…read moreyear. Third year, third doctor for the exam last year. The new one decided I needed prism, and since then my eyes seem worse than ever. Also the exam seemed very very quick compared to past exams (like for the past dozen years or so). Everything seemed like an add on too, I am just not happy here and since there's a place in every town (and at BJ's) I am going to have to move on. Sigh.

I will never come here AGAIN! I had an appointment at 7:15 am. I got there 7:30 am, would have…read moregotten there earlier if it wasn't for the snow weather. My car was frozen and had to defrost which messed me up. So I got there and was told to be seated and that they would call me up when ready to assist me. They were too busy chatting amongst each other at the front desk. So 5 minutes later, I'm finally called up to check in. Then the rude lady at the front desk says "your appointment was at 7:15?" I then say yes, she then goes on to say "sorry we can't take you because there's a 5 - 10 minute grace period" in the rudest tone ever. I'm confused because I was never notified of this grace period and they took so long to check me in which I'm sure added 5 minutes to my arrival time. So then I try to explain to them that my car was frozen and I got here 15 minutes which is 5 minutes over the grace period. They then say no. I was so upset because no patient was inside there, I was the only patient there. So I pointed that out to them and they said it doesn't matter and their patients will come after. So I walked out after I was given an attitude and rude behavior, and told them to not even bother rescheduling my appointment and I will never return there. When I got back to my car, I had to wait for my car to defrost again. As I waited for like 15 minutes, I did not see any patients come in. No one showed up for 7:20 am, 7:30 am, 7:45 am What a joke of an establishment!

I called to see if my new glasses were ready after two weeks waiting and they couldn't even find…read morethe order. WTF did I pay for? The female who answered the phone said she'd have someone call me back. I asked, "really? Someone needs to call me back to let me know if my glasses are there after two weeks? Can you tell me?" She said she can't locate the order. They are a total deer in the headlight, disorganized and never even informed me that they were not my usual eye center. I had to ask. I feel like they purchased my account from my previous Dr. They have a website that sends you through a horrifying loop of entering your personal information so they can send you an email link to enter your personal info yet again. Still not in. This sucks. My family and I are switching as soon as I get my glasses and find a new Dr. We shouldn't have to drive so far for such shotty service. Where o where did Randolph assoc go? The old receptionist was kinda curt, and abrasive, but at least she knew her stuff. The new staff actually think you work for them and there is no accountability. I had to ask the Dr to take a look at my coriodal melanoma (eye nevus) to see if it's getting any bigger. Then she said it's not a big concern but she'll take a look. I said if it's not a big concern can I stop getting it checked here and at the hospital regularly? She said, "Oh if it's checked regularly you should continue." WTH :(((( DON'T WALK... RUN FROM THIS PLACE!!

If you have Masshealth they treat you like crap and you're stupid. Place is a joke. If you don't…read morecall them to find out where your glasses are they don't tell you. I have two insurances. Personal and Masshealth. They told me I was eligible two separate times by two separate reps to come in I was due new ones on my personal insurance. I get in there and they order all these tests than say my personal insurance is no good oops I have to charge Masshealth! I ask how long she says four weeks. I call up now it's two months. So they frauded Masshealth than frauded me. When I call to say something the Dr Le treats me like dirt because I'm a "Masshealth client". Trash.

The best! Honest, trustworthy, does not try to sell me something i don't want/need. CE Optical…read morestands behind their product. Period! I have bern seeing CE Optical for 40 years for all my vision needs.

Great experience with C.E. Optical. I was delighted to become aware of the fact the C.E. Optical…read more(Craig) is second generation. I came in for replacement lenses in my Randoph frames and experienced impeccable, friendly, professional service. The work was accomplished on time and the result was perfect. I highly recommend C.E. Optical as doing business locally and local owned is always better! Thank-You Craig!

Many of my family members, including myself, have been going to Dr. San Clemente for years; some…read morehaving been with her for over 30 years, with every visit being an absolute pleasure. Dr. San Clemente is great at her craft. With such a vivid personality, she makes every visit enjoyable, and makes sure all of her clients are provided with the best care. Dr. San Clemente takes the time to explain things to you, and to provide you with the best options. She also has a wide variety of different frames from multiple different brands, which are always fun to browse through, and to try out new, fun and funky styles. I've gotten many different frames from her, and am always greatly satisfied. Dr. San Clemente truly enjoys what she does, and genuinely cares about her clients. Every visit to her office has always been fun, helpful, and successful. I would, without a doubt, recommend her.

Overall, the experience I have had with this doctor's office has been mostly annoying and far too…read morelengthy for what I needed. I went to Dr. San Clemente for an eye exam and contact lens fit and it has taken me a month to actually get contacts. The wait time for anything that is ordered is over a week and communication seems very poor. I was told I could simply walk in for a contact lens check but upon calling to verify on the day I wanted to go in, I was told there was no room for me, lengthening my experience further. The staff person I have dealt with is neither friendly nor helpful. The office itself is very shabby and run down. They do not make reminder phone calls for appointments and the hours are a little limited. The doctor herself is very knowledgeable and friendly enough, but due to the inconvenience and unfriendliness of the staff, I will not be going back.

This is a great place to go for eye exams and new glasses. Dr Patel is very nice and thorough…read more Also, Merrill is knowledgeable and very helpful. The experience went well in every way and I was in and out with my new glasses ordered in no time. Make sure to make an appointment online through the website first as it does get busy and it's a small place with one doctor for the eye exams and one or two support staff to help with the lenses and frames, etc. Very happy!!!

I had purchased my glasses at the everett location but stopped in here after my sister's dog chewed…read moreon my glasses. Dave and Leon were kind enough to help and I am so appreciative. Dave worked his magic on my glasses and they are as good as new. Dave was very meticulous and did an impeccable job. Both Dave and Leon have great customer service skills. I will definitely be back if I'm in need of a new pair of glasses! I also just want to note, that I've had such a good experience at target optical in both everett and stoughton locations thus far.

Very rude staff. Wouldn't give a quote over the phone even though I had all the information they…read moreneeded as well as my insurance information. They wanted me to come into the store to use a high pressure sales tactic and waste my time. Do not go to this company, plenty of other eyewear companies out there to go to.

Wanted to write a newer review. Dr. Tchao is amazing! I drive all the way from the Worcester area…read moreto see her every year.

I found this store through the Consumers' Checkbook.org book it was a 'top rated' store - also I…read morebelieve Consumer Reports says independent shops have the best selection of glasses. I got a great pair of titanium glasses here. About a year after I bought them the metal at the bridge broke because I was squeezing them to adjust them like I was shown at the store- maybe I did it too hard? Anyway I googled the problem and it does happen to these titanium glasses. I called them from out of state and they said mail them to us. I did and they replaced them free of charge and mailed them back to me out of state free of charge! Nice service.

I have been a patient here for 20 years. Today I was dropped because I have an outstanding balance…read more They canceled my MRI that I needed, and refused me service. Sham on Harvard Vanguard! This is so wrong on so many levels. Looking into I can find better health care

Braintree Atrius Facility. First: Do not like Atrius online portal. Their online questionnaire…read moreasks too many personal questions that has nothing to do with treating me/patients and is sent/asked every time you have an appointment . DO NOT NEED TO DO THIS FOR EVERY APPOINTMENT GOING FORWARD ! Second : Never saw the doctor I wanted to see ( pay to see a BOARD CERTIFIED DOCTOR. NOT a NURSE PRACTIONER then BILLED for a DOCTOR. Nurse Practitioner NEVER mentioned anything " being wrong" with me or a concern and before I know it , I'm scheduled for all kinds of TESTS that I declined to have done because NOTHING was discussed with ME prior). IF....there's a problem , talk to me about it FIRST ! I will decide IF I want to go forward. Felt like a "cash cow" for Atrius Investers .

So the store undergoing a renovation and should be back bigger and better it seems. They are still…read moreopen normal business hours but their showroom is reduced to a smaller section while construction is in progress. So i ordered my glasses with script + all the bells and whistles. The process was overall pretty easy, they can compare in store promo and your insurance coverage if it applies. Once compared you can choose which method saves you the most and go with the better deal! The good thing about going in store is being able to have the frames tried it on, then when you find the one you gravitated to, they'll make sure your PD measurement and alignment of the lens to your eyes are at the proper level. So we got the pair ordered and i was told about a week (now i know it's usually 1-2 weeks). 2 weeks pass by i hadn't received a text or call. Waited until 3 weeks, still no signs. Called in and spoke with the store manager who was very nice over the phone and she would personally look for them as they were marked as delivered to store yet, unfortunately nowhere to be found at the moment. I was told we'll get a call back. Didn't hear a word, so a month goes by and i stopped in to check in person. Staff told me it was delivered somewhere and was lost, so they actually ordered a replacement to be shipped out. That's cool, just wish i was going to get a text or update as i was sort of in the dark. Week 5 roll around and i finally got the text they are ready. I was in dire need of new pair with the premium anti-glare and polarization for work. Manager felt a bit disconnected at the time almost felt like a "man let me get this case done and sent" but anyways i know things get busy and hectic i suppose. Anyways helped adjust the frames once, she also gave me a prorated discount cash back for the inconvenience and sent me on my way. I'm glad they did do something to make up for the 5 week turnaround time. I appreciated that. Especially since they weren't cheap but also bought the insurance for a year (which starts once you pickup not when you buy, that's a plus) Anyways may get a second set in the near future since insurance has started a new year again. Love my Tom Fords frames!

Lens Crafters offer "luxury" eyeglass wear & prescription sunglasses…read more You can find brands such as Gucci, Prada, Burberry, Cartier, and those similar here. The staff isn't the most friendly or not that I've experienced at least, but I find it peaceful to be able to look at glasses without being bothered constantly. Many of my glasses have been from here in the past & I favor the LensCrafters inside Macy's more over this one in the mall. They're located across from the food court at SSP.