love the service and the team at westwood eye care…read more i have been a patient for many (virtually since they opened) years and have always been impressed with the personalized service and clinical excellence. very highly recommended

It's billing is terrible. I ended up paying something I was not supposed to pay. Not going backread more

My husband and I started seeing Dr Cohen last year and we both find her to be wonderful. Her…read morestaff/ front office is great and responsive. The exam with Dr Cohen as the most comprehensive exam I have been through since I went to the eye doctor at a fairly young age (8-10 years old). She was the first doctor to ever exam the inside of my eyelids (don't fret she simply flips them over and looks at them) and explain what she was looking for. Dr Cohen is sociable and fun -- chatting throughout the exam to keep things moving along. I love the ability to order contacts online and the prices are comparable to all of the other sites where you have to go through the bother of having the company verify your prescription with the doctor. I also like that she has what appears to be the best and newest technology. For example, she doesn't have to dilate pupils, she has the ability to do imaging (for a small additional cost because insurance won't cover it). I was willing to pay rather than spending my afternoon walking into walls and not being able to work because everything was fuzzy. My husband also went to see Dr Cohen and similar to another poster he also was tested for glaucoma because his imaging showed something off. It was explained to him and he opted for the additional testing. He felt that everything was explained and he understood what his options were for the issues presented. I used to go to the big chain stores and I felt ripped off after seeing what I could get for service with Dr Cohen.

We have been going to Dr Cohen as a family for the past 4 years now and found the whole office to…read morebe extremely professional, helpful and wonderful. Dr Cohen herself is very knowledgeable, personable and goes out of her way to give you ample information about your tests, results etc which goes a long way in building trust and establishing a comfort level.

My daughter and I have been seeing him for years! He's the best, actually remembers you and…read moreactually cares about you.

One of the BEST doctors I've ever had. Particularly eye doctor. I see him at For Eyes in Norwood…read more Not only him, but his whole staff are so kind, courteous, patient, and competent. ZERO COMPLAINTS. 1) Very personable and relatable. He cares not just about your eyes but you as a whole person, how life is etc. 2) Takes his time to continue the exam and discussion until you are completely satisfied with your prescription. (The only other eye doctor I've had like that was also from 4 eyes in Newton) He even gave me an alternate script so I wouldn't have to come back for another exam just in case I didn't like the first one (which was perfect on the first try) Twice when I had questions (that weren't even urgent), he got on the phone right away and addressed the problem. 3) The whole staff really go out of their way to help you with anything you need, whether it's: -saving a list of all the frames you like whether on not you end up getting any. -thorough cost/quality comparison. Looking up the cheapest way to get frames/contacts/discounts through them or from someone else online. -I particularly like that he gives specific brand recommendations which spared me trial and error. 4) Whether by appointment or a walk-in, I was seen right away, even once when I came in 10 minutes before they closed and he still had more patients to see. They are really understanding if you have a tight schedule and offer as many times as they have until they find you one that works for you. Very grateful to have found this practice. YOU SHOULD NEVER GO ANYWHERE ELSE FOR YOUR EYES BUT FOR EYES from now on :)

Very rude staff. Wouldn't give a quote over the phone even though I had all the information they…read moreneeded as well as my insurance information. They wanted me to come into the store to use a high pressure sales tactic and waste my time. Do not go to this company, plenty of other eyewear companies out there to go to.

Wanted to write a newer review. Dr. Tchao is amazing! I drive all the way from the Worcester area…read moreto see her every year.

I'll start with Doctors at this location are great and friendly. They take their time with you to…read morediscuss any concerns. The downside as with all Optometry's is the pressure to spend money. I personally went in for a contact lense exam but just needed glasses at the time. They withheld my glasses prescription until my second appointment when I specifically asked them where my prescription was. They then gave me the costs for my contact lenses but were incorrect with the requirements for the rebate. So now I am $200 short of the savings I was told I'd be eligible for for a 6-month supply.

I had a great experience! Dr. Vo was friendly and very knowledgable. She took her time to explain…read moreher recommendations including the science and trends happening. I learned a lot about the tests being performed and how my eyes would change as I aged. There were also lots of options provided for contact lenses for me to consider. The rest of the staff was friendly and helpful. The office was clean and tidy. I was able to get an appointment quickly. Parking can be tricky since it is street parking.

Repeating my Google review here because this place really deserves the acknowledgement…read more I am seriously impressed and grateful that they were able to get me in for an emergency appointment same day for my eye issue. The staff were so friendly and empathetic. The doctor himself was knowledgeable, down to earth and truly cared about my eye. He even snuck me in again for follow up right before he was going away for a week and got me into a specialist to keep treatment going. I've already signed up for an appointment to become a regular patient. Thank you again.

I found this clinic from my vision insurance's website. Everyone here is so friendly and made me…read morefeel welcome. Dr McAlear is very open to address any questions/concerns I have for my vision health. He is also very educative about my conditions. This clinic also has a glasses specialist who will help you choose which frame is best for your need. Highly recommend this clinic for your eyecare.

I thought this was my eye dr's. I thought this was the place where I could visit my dr year after…read moreyear. Third year, third doctor for the exam last year. The new one decided I needed prism, and since then my eyes seem worse than ever. Also the exam seemed very very quick compared to past exams (like for the past dozen years or so). Everything seemed like an add on too, I am just not happy here and since there's a place in every town (and at BJ's) I am going to have to move on. Sigh.

I will never come here AGAIN! I had an appointment at 7:15 am. I got there 7:30 am, would have…read moregotten there earlier if it wasn't for the snow weather. My car was frozen and had to defrost which messed me up. So I got there and was told to be seated and that they would call me up when ready to assist me. They were too busy chatting amongst each other at the front desk. So 5 minutes later, I'm finally called up to check in. Then the rude lady at the front desk says "your appointment was at 7:15?" I then say yes, she then goes on to say "sorry we can't take you because there's a 5 - 10 minute grace period" in the rudest tone ever. I'm confused because I was never notified of this grace period and they took so long to check me in which I'm sure added 5 minutes to my arrival time. So then I try to explain to them that my car was frozen and I got here 15 minutes which is 5 minutes over the grace period. They then say no. I was so upset because no patient was inside there, I was the only patient there. So I pointed that out to them and they said it doesn't matter and their patients will come after. So I walked out after I was given an attitude and rude behavior, and told them to not even bother rescheduling my appointment and I will never return there. When I got back to my car, I had to wait for my car to defrost again. As I waited for like 15 minutes, I did not see any patients come in. No one showed up for 7:20 am, 7:30 am, 7:45 am What a joke of an establishment!

I've been going to this optometrist location for years. Super convenient inside a LensCrafters in…read moreSouth Shore Plaza (across from the food court). I had an eye exam there in 2012 (new prescription and frames), 2016 (not enough change in my prescription so the doctor said my old glasses were fine), and 2022 (new glasses). I appreciate that the optometrist doesn't recommend buying new glasses when you don't need them. I also was not shamed for letting 10 years pass between eye exams. It was not an intentional wait, just didn't become a priority since my old glasses held up all this time and only recently did I start to get headaches which is usually my signal my prescription needs updating. Doctor was also reassuring that my optic nerves looked great. (I always ask because there's a disease that runs in my family that the first signs of can be optic nerve damage.) Pleasant surprise, my insurance covered the exam - no co-pay! I have Atnea which in my experience doesn't cover much.

Don't ever go there. They're not honest. Here is what happened to me; I filled up the first time…read morepatient registration form with my vision insurance information. They registered me but never told me that they did not accept my vision insurance, instead they did my eye exam and charged my health insurance as a medical exam. As a result, I had, not only, to pay a high co-pay but also extra money out of pocket. Not an honest service. No wonder why they've open slots for appointments all the time. Think before you go there.