My family always receives excellent attentive care from Dr. Rapoport's office. They also have great…read moreuse of technology-- I can make an appt online anytime and then the day before receive an automated reminder. I wish all doctor appointment processes were this quick, easy and helpful! Dr Rapoport really cares about his patients and their vision! As an example, I have a difficult contact lens prescription and had been wearing the same two brands (a different brand for each eye, prescribed by a retired dr.) for 15 years, so I was reluctant to change. Dr. Rapoport fitted me for new lenses and they are much more comfortable and convenient. He also fitted my dad for his first glasses ever. Make an appointment today, your vision is too important to go just anywhere.

Dr Rappaport is friendly and gentle. I just got a routine contact exam and he made the process…read morequick/pain free. I was in and out before I knew it and got exactly what I wanted. My previous eye doctor would try to make me change my current contacts, then hold my contacts prescription hostage for a few weeks since I was "testing" the new brand that he insisted I should try. Nothing like that here and would highly recommend!

I hadn't been for an eye exam for about 5 years. I was sure I had all kinds of issues. Well to…read moremy surprise I had a great exam. Everyone that I dealt was professional and informative. No question went unanswered DrKozol gave me good information on protection for my aging eyes. I dont really need to get a new prescription for my reader glasses. I will be happy to continue my checkups here in the future. I know I am in good hands Thank you Kozol Vision Center!! Phyllis M Bridgewater,Ma

Staff is kind and welcoming. I appreciate the time and questions asked about my vision. They…read moreordered my contacts for me and it came early, they went over insurance benefits I didn't even know I had. Great place.

Dr. Thurm and his staff are the best. I hate the eye doctor like most people hate the dentist, as I…read morehave extremely light-sensitive eyes, but Dr. Thurm makes the appointment bearable and even pleasant! They are always on time, speedy with contact and glasses orders coming in, and just generally a great place to visit once a year. I highly recommend Cobb Corner Eye Care for anyone in the area looking for a great optometrist!

Hello, I took my elderly mother for an eye exam 2 weeks ago…read more Dr. Thurm was very friendly and pleasant and helped my mom. But the office staff was very rude from the beginning. I am not sure the name of the lady that was assisting us after the exam to choose the frames. Her customer service was awful and i would not go back to this practice. In this business it is all about customer service and the tone she was using was very demeaning and made us feel like we were there for FREE service. When i called 2 weeks later to request a copy of the prescription i was told that "they don't just give out copies like that". I also requested to have it mailed out to me and i was told "i will mail it when i can" This is an unacceptable way for an office staff to deal with a customer. I would not recommend using this practice unless they change their attitude towards people from other nationalities.

My husband and I started seeing Dr Cohen last year and we both find her to be wonderful. Her…read morestaff/ front office is great and responsive. The exam with Dr Cohen as the most comprehensive exam I have been through since I went to the eye doctor at a fairly young age (8-10 years old). She was the first doctor to ever exam the inside of my eyelids (don't fret she simply flips them over and looks at them) and explain what she was looking for. Dr Cohen is sociable and fun -- chatting throughout the exam to keep things moving along. I love the ability to order contacts online and the prices are comparable to all of the other sites where you have to go through the bother of having the company verify your prescription with the doctor. I also like that she has what appears to be the best and newest technology. For example, she doesn't have to dilate pupils, she has the ability to do imaging (for a small additional cost because insurance won't cover it). I was willing to pay rather than spending my afternoon walking into walls and not being able to work because everything was fuzzy. My husband also went to see Dr Cohen and similar to another poster he also was tested for glaucoma because his imaging showed something off. It was explained to him and he opted for the additional testing. He felt that everything was explained and he understood what his options were for the issues presented. I used to go to the big chain stores and I felt ripped off after seeing what I could get for service with Dr Cohen.

We have been going to Dr Cohen as a family for the past 4 years now and found the whole office to…read morebe extremely professional, helpful and wonderful. Dr Cohen herself is very knowledgeable, personable and goes out of her way to give you ample information about your tests, results etc which goes a long way in building trust and establishing a comfort level.

I had a 90% awesome experience here getting an eye exam last week... the 10% disparity is likely…read moredue to the fact that it was the end of the year, and they were crazy busy... so the front desk experience felt a little harried. Not really anyone's fault, but, it didn't quite lend itself to a five star experience. Dr. Palumbo was great. She wasn't scary AT ALL. She answered all my stupid questions (and my smart ones too), and she got me in and out pretty damn fast. She has that new machine that takes pictures of your eyeballs, so they don't have to dilate your eyes and ruin your day. I highly recommend it! If you see this place on your insurance website and you need an eye doctor, give them a call. They'll take damn good care of you, and probably show you your optic nerve.

Dr Holtzman always makes my annual eye check up a pleasurable experience. He takes the time to…read morelisten, he provides honest answers, and does so with his unique sense of humor. He lives right in town, so we see him about town. He always takes the time to stop and say hello.

Dr. Cusner is great. She's helped all my kids with great…read morecontacts or glasses. The iSee Ortho-K my boys wear to bed for great natural vision the next day have changed their lives and great for sports!

Great experience overall!…read more Dr. Elliot and the staff were very friendly. I worked primarily with Mike Sumner and one other technician. (Name Pending...) The staff there is very knowledgeable. They also pointed out why my older frames weren't the best fit for my face and educated me to the sizing and numbers located on the frame. I've worn glasses now for 20 years, and I've never experienced such top notch service, expedience, and more useful facts surrounding the process. I highly recommend using The Optical Shoppe if you are looking to buy some news lenses/frames.

I would give 0 or 1/2 a star if I could…read more... I recently had an eye exam because my glasses were no longer working well and I was having trouble seeing clearly. At the end of the exam, the doctor told me that she had "increased my prescription slightly." I used the prescription provided by the office to order new glasses online, but when they arrived, I could barely see through them. I compared the new prescription to my previous one and discovered that, despite being told it was increased, the new prescription was actually weaker! I called the office hoping to get some clarification or have the doctor review it. Instead, the receptionist was dismissive and argumentative. I was told the prescription was based on my responses during the exam and essentially that there was nothing wrong with it. She did not even offer to speak with the doctor. It had only been a little over a week since the appointment. At one point, I was even told that glasses don't necessarily need to be "crisp and clear" and that being slightly off is okay for some people. Seriously? I understand that prescriptions are based on patient responses during an exam, and I wasn't asking the office to reimburse me for glasses purchased elsewhere. I simply wanted someone to take seriously the fact that I was told my prescription had been increased when the written prescription actually decreased--and that I could not see properly with it. The lack of concern and customer service was extremely disappointing. I don't think wanting to see clearly and crisply through a new prescription is an unreasonable expectation.

I had LASIK done on Tuesday this week with Dr. Violin and Elaine. Both of which were fantastic…read more Here are my thoughts: 1) LASIK is somewhat competitive with companies so if the first thing you think about is cost, you can negotiate a good price - always negotiate because there is a good deal out there somewhere. I went for the free consult on Thursday 8/9/2012 and they scheduled my procedure for the following Tuesday - which is beyond awesome. 2) Elaine (nurse) - was very friendly and extremely knowledgeable. She will return calls very promptly. She laid out all the good and the potential bad so that you have nothing to imagine after the procedure. Elaine will certainly make things much more comfortable. 3) The procedure - FAST. So you get this done in Quincy. Parking is terrible so get there a few minutes early. They will give you "something nice" to help you relax. The total time of laying on the procedure bed to the time you stand up and leave is seriously 5 minutes. The laser process is about 2-3 minutes total time for both eyes. They will talk to you throughout the procedure. Awesome. A lot of pressure but you can expect that. 4) Post-op - within a half hour after the procedure, the drugs wear off and it becomes extremely uncomfortable. All you want to do is close your eyes and rip something close to you in half. Hopefully you won't get stuck in traffic as I did. Take your happy pill and some NyQuil and sleep it off for a few hours. You will wake up and start to see nice. The next day I was seeing 20/15. Light sensitivity is very annoying but I can put up with it for that it's great to not need corrective lenses. The light sensitivity will make lights halo or glow a lot and certainly make things a little fuzzy. Just wear a hat for a few days. 5) Final words - I am on day 2 post-op. I am still sensitive to light but I see great. Better than great. My left eye is more sensitive than the right but I guess that is normal. I was 7 the last time I didn't need glasses - I never wore contacts. So I have no idea what it was like. It's like brand new to me. I am hoping that in another few days, it will all go away. On last thing - the protective goggles they provide you to wear at night for a week will leave deep imprints on your face if you sleep on the side of your face. Practice sleeping on your back. Job well done Dr. Violin and Elaine

Ive been trying to reach a live person since last week to provide my health insurance info and…read moreshift my appt by two hrs due to a conflict. 15+ mins on hold for a "representative". No one ever picks up the call. Yet they text me every day to confirm my appointment. I finally wrote back with no, cancel. I'm going somewhere else. All set.

Waltham location was perfect, no complaints with doctors or staff…read more However wife had an appointment in Framingham and was very disappointed. Either her script was incorrect or the place filling her prescription was wrong. Dr was very rude and unconcerned. I expected to be checked immediately but was told to go back to whomever filled the script which I did then called back to be checked and was told she was on vacation for weeks. After that Dr said it was now too much time had gone by.. close to $500 in glasses lost and I need to start over. Terrible follow up on OCB's part.

Foul. Major decline in customer service/interactions at Opthalmic consults of Boston. I will be…read morefinding a new eye Dr which is a shame because I loved using them when they were Eye Health Services. 10/10 DO NOT RECOMMEND. I asked to speak with a manager and was transferred to a voicemail, so I called again and spoke with Ashley who was very dismissive and didn't even apologize for my foul experience or her unprofessional argumentative staff. She just kept repeating herself and talking over me. Horrible.