A brand new employee today (4/7/26) helped me today by adjusting my glasses. I've never had someone…read moretake such time and trouble to help me with my glasses. It was a breath of fresh air. I've had issues with customer service here in the past. Hopefully she (I'm sorry, I forgot her name) stays and pulls the rest of the employees up to her level of care.

If you are a member of a United Health Care Medicare Advantage Plan granting you annual eye exam…read morebenefits, you can see this store is in your network and that you can enjoy your optometry benefit there. If this is the case, just do not go . I drove to there only to have them wasting their time , and mine, watching my insurance card on one side, then on the other one, repeatedly checking their computer. Then also their "doctor" had to check my card . Such optometrist told me that maybe my card was good with a doctor who was there before him .... So, before you go there to get your UHC Medicare Advantage Plan benefit , you should even investigate their doctors story .... in other words ...either you buy another insurance or you change store saving on gas and on your time.

Not only do I love the style of my new glasses, I also love how they have improved the quality of…read moremy vision. I compared my Lunette glasses to another pair I got at the same time from a well-known chain. The vision quality of the Lunette glasses is by far superior (same prescription). The Lunette frames are also lighter and more comfortable. The staff in Dedham were friendly, knowledgeable and helpful. From now on, I will get all my glasses from Lunette!

The quality of your experience must depend on which store you go to, because I went to the Back Bay…read morestore and had a totally lovely experience, and left with the best and coolest pair of glasses I've ever owned! Were they expensive? Ouch - yes! Worth it? Definitely yes!

Polite, attentive, and great discounts. Friendly staff that…read moreare always willing to try another pair. John, the owner, is very helpful. The eye exam by Wes was thorough with printed, take home results. No pressure to buy! Will return!!!

I went in without an appointment, needing glasses. I arrived at 2pm…read more By 2:20, I was being seen by the Doctor, who was sweet, friendly, funny, and informative. At 2:35, I handed my prescription to the very nice lady who had me look at frames while I waited for the Doctor. At 4:00, after running a few errands, my glasses were done. Everybody at Pearle Vision in Mansfield was simply wonderful and I can not recommend them highly enough. Even without a vision plan, my thorough examination and new glasses ran me just over $300, which is less than I expected. 10/10 recommend 10/10 will return

It had been ten years since I had my vintage frames re-fit with new lenses at Different Frames of…read moreMind and it was time for a new set of lenses as my prescription had changed. Ten years is a long time and I could not recall the name of the business, so I went to Yelp and found the name. I also found only one comment and it was one star. I could not believe it. After ten years, I walked in with my glasses and the "blank lenses" that I was told to save ten years ago so that my prescription could be made without me giving up my glasses. Cheryl remembered me after ten years. She was glad I remembered her suggestion to save the blank lenses. Cheryl recommended a different method for the prescription on the lenses and I agreed. A week later, my new lenses arrived, Cheryl installed them and I was very happy with the new lenses. I used to wear contacts 90% of the time, but with my new job and different prescription, I'd be wearing glasses more and more, including driving to and from work. So, I needed prescription sun glasses. I was not looking forward to the added expense and frankly, I really just like my vintage frames. Ordinary one size fits all clip-on were not an option. Cheryl had the perfect solution. A company she represents makes custom tinted lenses that click onto your existing lenses with the help of two tiny magnets. It's brilliant. It was also a lot less money than new prescription sunglasses. I've been to many shops that sell glasses and Different Frames of Mind was the only one that never tried to up-sell me out of my favorite frames and the only one that found a perfect solution to my sunglasses dilemma. Yes, this is a "Five Star WooHoo as good as it gets" kind of place.

I have been a regular customer at Different Frames of Mind for over 8 years. I have been wearing…read moreglasses for over 60 years and progressive lenses for over 20 years. The glasses offered by Different Frames of Mind are top of the line. I recently purchased a pair of Nike frames with clip-on sunglasses, Definity 3 polycarbonate, Crizal Sapphire lenses. My vision is very clear and there is no nighttime glare from oncoming headlights. I recommend Different Frames of Mind without hesitation. If you are looking for a quality product and great customer service, stop by. You won't be disappointed!

This location has been a great experience every time so far. Pleasant folks!…read more(2 year customer)

5/5 highly recommend this LensCrafters location. Stellar employees and great selection…read more I was looking for a specific pair of frames that were not in stock at the other LensCrafters store I went to, so I called ahead to check if they had them. One of the employees quickly let me know that they did, and they put them on hold for me too! When I went into the store, I was helped by the employee who had them on hold for me. He was super friendly and kind and made sure that I got the best deal possible, which I really appreciate as a grad student on a budget. He was quick and efficient with the fitting and the whole sale. The other employee working at the store was also super friendly and helpful when I picked my glasses out and when I picked them up the day they were ready. She made sure that the fit was perfect and that everything looked good. While this location isn't the closest to where I live, it's entirely worth the trip. I'll be back at this store for any future eyeglass needs. I wish I could remember both of their names - they were absolutely amazing and a great team worthy of special recognition. Thank you LensCrafters Brockton!

"I had a very frustrating experience at this office regarding billing transparency. I was…read moreexplicitly told beforehand that the service would be free to me ( covered by insurance) yet as I was leaving, I was suddenly charged $40. The only explanation I received was that the person at the desk was 'new.' While I understand staff training takes time, patients should not be hit with surprise fees because of internal mistakes. I chose this practice based on the initial price quote and feel this was very unprofessional." I will not be returning to this business!

I've been to Dr. Morill's office a few times now and have always been impressed with the service…read moreI've received. The front end staff are knowledgeable and friendly. It's so easy to make my appointments online and the times have always been honored and I've never had to wait. Dr. Rice is the best eye doctor I've been to. She's knowledgeable, thorough, kind, friendly, and overall is a dream to work with. She takes the time to go over my questions and explain exactly what is happening during the exam. I can not recommend this office enough- between the friendly staff and excellent doctors you will be treated very well!

We will see! Last time I went for an exam was very good and my glasses were just what I ordered…read more I'm having an appointment on May 20 th

This location over books and will keep you waiting and uninformed. I went in at 4:45 pm for a 5:00…read morepm appointment. Sat until 5:45 and was not seen or given updates. Seems like you are just there to be sold stuff with no real care for service or make people comfortable. Meanwhile, I went to Bay Eye Center and had the best care ai have ever received. My Dr. taught me a lot about my eyes I had not known. My appointment was at 1:30 and I was seen within 5 minutes of arriving and was out in an hour. The service and experience was incredible. So I appreciate the bad service at Visionworks as I now have no reason to go back

Yes, it's true. Most insurances only offer a nominal…read morediscounts on eyewear and even contact lenses. You're better off finding a good doctor and paying out of pocket. In most cases the cost will be the same or even less! I've found Cambridge Eye to be a factory that pushes you through as fast as possible. I never had a chance to ask the doctor any questions.

I had a good experience here. My insurance is Harvard Pilgrim though I have seperate eye…read moreinsurance. The ridiculous part is that my eye insurance doesn't cover an eye exam! Luckily, Harvard Pilgrim does at Cambridge Eye Doctors. I live in Boston but this location was the only one available with a free time on a Saturday for an exam. The exam was quick and pain-free. I qualified for a free pair of glasses/lenses which wasn't a great selection but you can't argue with free (I'll get a nicer pair of frames somewhere else with the separate Eye insurance).