Exceptional Service from Start to Finish! I was walking by For Eyes Optical last week and decided to just pop in--and I'm so glad I did! I was warmly greeted by Lia, and after chatting for a few minutes, she told me about the Labor Day sale they were having. She showed me a couple of frames that she thought would look great on me, and she was absolutely right! She even wrote down the frames for me so I could think about it. I told her I'd be back, and she probably thought, "Sure, I'll never see her again!" Well, she was wrong! Lia made such a wonderful impression on me that I went back today with my prescription, and we ordered the frames we had picked out together. And then, somehow, I ended up purchasing a pair of sunglasses too! The entire experience was so easy, relaxed, and enjoyable. Lia was knowledgeable, friendly, patient, and genuinely interested in helping me find something that looked great. There was absolutely no pressure--just fantastic customer service. I would highly recommend For Eyes Optical, and especially Lia, to anyone looking for new glasses. What started as a quick "I'll just pop in" turned into a wonderful experience and two new pairs of glasses! Five stars all around! read more

I stopped in to get my sunglasses fixed - one of the screws had come out. The staff was very friendly and helpful, and they took care of it immediately. I would definitely recommend and will be coming back!! read more

Found these folks through the reviews for a ophthalmologist not far from me. Dr Modderno was just as described. Spent time explaining everything to me. I didn't feel rushed, nor did he ignore my questions. I will be returning for future visits for sure. The staff at For Eyes were pleasant, and helpful. Starting with Holly at the reception and getting me started with the exam. Erik was great helping me choose new glasses and walking me through insurance and what was covered. He was easy to talk to as well, and super helpful. read more

Dr Moderno is one of a kind, so professional and thorough in his job and explains everything. Truly wants you to have the best lenses possible. Also the staff are wonderful to help with getting you set up with a pair of glasses and can always return for a tune up free of charge when needed. read more

I cannot say enough to praise optical technicians Eric and Jane. Every interaction I've had with these employees has been positive! They are super helpful, patient and friendly. They are truly an asset to this optical shop! read more

Dr. Moderno is one of the best doctors I've ever been to. He's extremely thorough and patient and explains everything very well and offers very good advice. Highly recommend. read more

I found myself in a real jam. I work in the health field and through this pandemic have to wear PPE. My eyes are complicated. I've had 3 surgeries and have worn glasses since I was 4. Wearing the mask, my prescription glasses AND goggles or a face shield over my glasses was making me nauseas and dizzy. I decided to invest in prescription goggles. I needed them fast. I already had to take four days off without pay and wanted to get back ASAP. The Manager Erin of For Eyes in Norwood, was extremely helpful. She was sympathetic and understanding to my situation. I wish I could remember the young man who works with Erin. He called her his mentor and I have to say she is doing an outstanding job training him. The customer service was exemplary all around. I received text updates while I waited and when the goggles came in, an immediate phone call. I am probably one of your oldest clients. My first visit was in the 90's in Harvard Square and haven't bought a pair from anyone other than For Eyes. read more

For Eyes - Purple Prescription Goggles - Eyewear & Opticians Near Me - Norwood, Massachusetts

Have been going here for years. Dr. Modderno is thorough, explains things, never rushes you, and if an emergency comes up and you need to be seen right away, he will squeeze you in. Staff friendly, excellent customer service! read more

Had an exam with Dr. Modderno which was very pleasant and professional. This was my second time with this doctor and will not be my last. Both my son and I have had exams twice with the same excellent results. Retail staff very friendly and knowledgeable as well. Just an overall positive experience. read more

Eric at For Eyes always provides outstanding service and is so pleasant! On Saturday, he helped me find just the right frames (and on clearance too!) to replace a pair of frames I didn't care for and was able to pop my lenses into the new frames and saved me money. I can now enjoy those glasses. He also helped my boyfriend to order two pairs of glasses that he is very happy with. His staff member Emily is very pleasant and has been very helpful to me. My daughter had a very positive experience with the optometrist over there and has found wonderful glasses there. I cannot recommend them enough! read more

I have been a customer of Four Eyes for 26 years, beginning with the Needham shop, which is now closed, and then transferring to the Norwood shop, which was initially a Zoots Dry Cleaning shop. Holly and Dr. Moderno are the only two who stuck around from day one. This shop has seen its fair share of high turnovers, but despite that, I have been a loyal customer of theirs. Dr. Moderno is friendly and gives sound advice. Holly runs the show and handles all the paperwork; she is good at what she does. "I've been a customer of Four Eyes for 26 years. I started with the Needham shop, which is now closed, and then moved to the Norwood shop, which used to be a Zoots Dry Cleaning shop. The only two people who have stayed with the shop since the beginning are Holly and Dr. Moderno. Despite high staff turnovers, I've remained a loyal customer. Dr. Moderno is friendly and gives excellent advice, and Holly handles all the paperwork well. She is very competent." read more

I brought my backup glasses in ten months after I bought them. I thought the lens needed to be adjusted. Eric the manager agreed. A week later I picked up my adjusted glasses. They were perfect and no charge and no bull. read more

Finally accepted the fact that my eyes are trash and I need better glasses than the readers I've been using. Went here today and got exam done $100 for the exam without insurance. Not bad. Due to my script I couldn't do the 2 for 99 special but still got 2 pair for 298 with everything I needed. They were all friendly and easy to work with. I'll keep using them. Thanks For Eyes Update: Had a problem with my glasses. The prescription was not quite right. I went back to them and explained the situation. He retested me and adjusted the script. I had my fixed glasses in a week. All good now and no additional cost. Thanks guys :-) read more

i reviewed this place after a bad experience i had at the store and the customer serivce dept got in touch with me after seeing it and resolved the problem. my advice would be contact customer service from the start if you have purchased anything from there and have a problem, the staff is less then helpful at this location. read more

After having some mixups at a local eyewear retailer, I went in today to see if I could be satisfied with a new pair of eyeglasses. Finding the right pair is not an easy task, yet Lydia was up for the challenge! She spent quite a bit of time with me, explained the uniqueness of my vision needs, and I left there very pleased with my experience there. I'm looking forward to receive my new glasses within a few weeks. I'm so glad I went there! read more

Excellent service - quick, professional, friendly, and reasonably priced. Was in and out in about a half hour for less then 175 dollars, including the glasses. Very impressed and pleased. read more

My wife went here and had a great experience. All the staff were friendly and very helpful.

Dr. Moderno is wonderful with my son. He is polite, kind, professional, and thorough. This location is not the closest for us however we dont mind traveling for and appointment with him. The staff in the store front have been hit and miss. We have had good customer service about 75% of the time. read more

Dr. Modderno was extraordinarily professional and thorough. He helped me find a far more comfortable and precise pair of contacts than what if been using. On follow up visits he was ready and waiting for me and had a clear goal of what he wanted to accomplish each time and overall. The staff was also courteous and helpful. Planning on going back in next year for exam, though I currently live about 30 miles away. read more

I've been coming here for a few years and have had nothing but good experiences. My most recent visit was no exception. Dr. Modderno is very pleasant and the exam was great. When it came to ordering contacts/glasses the rep (Sarah) went above and beyond to help me get a great deal. I'll be going back. read more

I went there order glasses today and was immediately approached by a wonderful woman named Lydia. She was extremely knowledgeable and helpful in pointing me in the right direction to pick out my frames and even gave me her opinions on fashion tips which was great. I ordered progressives and a second pair of brand named sunglasses and I was taken aback by the final price. I have never paid that low of a price for glasses anywhere else in the past and I have gone to three other places for glasses in the past. I would definitely recommend everyone go there to buy glasses and if you go to Norwood store, ask for Lydia. She is very thorough, knowledgeable and very professional. read more

Okay - so there comes a time when you have to bite the bullet and go to the eye doctor. The headaches and squinting are just getting out of hand. I finally made the choice to just suck it up and go. I heard amazing things both on Facebook and Yelp about this location - it is convenient for me and has weekend eye doctor appointments (SCORE). So I gave them a call and booked the appointment (finding out you can also book online - double SCORE). The person who took my info on the phone was super sweet and informative and I was really looking forward to my experience here only based on my initial phone call - that is a big deal to already leave such an impression and I had not even been there yet! It came to the day of my appt. and I was very nervous. The staff there are some of the NICEST people. I felt immediately comfortable there and my nerves were at ease. Doctor Modderno was so thorough, kind and explained everything to me in terms I would understand. He listened intently to what I had to say and also put my mind at ease about concerns I had for my lifestyle change with needing glasses. Then when it came to choosing frames again the staff went above and beyond what I expected - not pushy at all to get me to buy more expensive frames, not pushy to make me choose something - I took my time and found a perfect pair. The staff here is top notch and I am so happy with my choice to come here. I will be making sure I come here for all my vision needs in the future, no need to explore anywhere else when the perfect place is right in my home town and works with my schedule. read more

Following cataract surgery I was given a new prescription( at a different optometrist (not ForEyes)). I went to ForEyes for new glasses. With the new glasses I had problems with vision in my right eye... ForeEyes willingly made adjustments to glasses... but the problem continued. In my next visit to ForEyes I was a little concerned I would end up in the "twilight zone" (it's not the glasses, it's the prescription.. or .. it's not the prescription it's the glasses). In my next visit to ForEyes I talked with Nathan Fraere... I pleasantly admit Nathan was very attentive, he went to great lengths in checking the glasses and prescription. He asked many questions, tried different optical lenses for trial testing, he even called the optometrists office... he was very interested in resolving the problem... and he did. After two more visits to the optometrist office a new prescription was issued... results... vision problem corrected. So... my sincere "thank you" to Nathan Fraere for "outstanding" customer service. read more

Excellent service and great prices. Dr Moddero was very attentive and answered all of my questions, the eye exam was a breeze and I obtained contact lens trial for free. I purchased three glasses for 340,one was a sunglasses and the other two had no scratch lens and no glare protection, otherwise I would of received four pairs with out all of the extra features . Love great service and price. read more

Bad experiences at this location- Staff is rude and Dr. gave me weaker prescription when I told him the one I had was fine. After much aggravation I finally got the correct prescription. The staff treat you like you should be grateful that they're waiting on you. read more

I got a bad vibe the minute I walked into this place. Saleswoman seemed slow to ask if I needed help then quick to send me off when I couldn't produce a prescription. Apparently the glasses I was wearing on my face weren't enough. They don't "neutralize" glasses at this location. After shoe-horning myself into an eye exam at my regular optometrist, I returned to For Eyes and ordered two pairs of glasses from what I consider the clearance rack. They really push that 2 for 99 crap but don't offer much to choose from. The third visit was to pick up my cheapo backup glasses and it was the worst visit. The associate that retrieved my purchase seemed pissed he was forced to work for two minutes. Then pissed my 3 year old played with a store mirror for 60 seconds. I'll never go back to that location or probably any For Eyes location. read more

I've been to For Eyes a couple of times in the past year and the service can't be beat. Everyone is so courteous and there's one woman in particular who is incredibly helpful- Lydia. If you are lucky enough to have her wait on you, you will be so glad. She helped me pick out the perfect frames by giving me samples to try on and then let me know if they looked good or bad on me. It was like going to get glasses with a good friend. read more

After going to the big box store and being treated rudely as my prescription had expired. I was referred to For Eyes by a co worker. I was given a eye exam on the same day and purchased two pairs of progressive eye glasses. I was treated professionally by Dr. Moddero and the staff. I was told the new glasses would be ready in a week. Well three days latter I received a call and low and behold they came quicker. I could not be happier with the service. I would recommend to others in a Texas Heartbeat. read more

I recently had my 3rd eye exam at this location and all my interaction with the staff has been very pleasant. They are very prompt in providing you with an appointment, last time I needed an appointment I called on a Monday and I was able to get an appointment for that Friday. Dr. Modderno always addresses my concern at the appointment and he personally insists that I go in or contact the office if my issue is not resolved in a timely manner. The sales representatives have also been very helpful the two times I purchased new glasses. Overall, I have been very pleased with the services and have even referred co-workers to their office. read more

HORRIBLE PLACE, DON'T EVEN CONSIDER THIS PLACE. I can't tell you what happened to this place. I've gone here for a few years but, no longer. I placed an order for my 11 year old son and they said they would call me when they were ready. Three weeks later I called them. They told me there was an issue, they had to reorder and would call me. Two weeks later I called them again and they told me the glasses were in. When I went in to get the glasses, they pulled out the glasses and the lenses were a quarter of an inch thick. Their excuse was that they had changed vendor and that I should pick out a larger plastic frame to make the lenses look smaller. I told them I didn't want them, to which they said they would talk to the manager and get back to me on Monday. On Tuesday I called back and they told me, we don't supply those lenses any longer. I called my wife and told her to go down and get a refund. She went down and they offered to give her an upgrade to the thin lens. She called me and I said fine and they were going to call us. Three more weeks pass. Today is my son's 12 birthday and my wife called and was told the glasses were in. I drove back down and to no surprise, they had a completely different set of glasses. They were not even remotely similar. I immediately told them I wanted a refund. They told me that because I paid cash, they couldn't refund without the manager approval and he was not there. I told them to call the manager, who didn't answer the phone. Then I told them to have him call me tonight. They will be closing in 45 minutes and still no call back. Sorry for the language but, this place is a shit-show. read more

Shopping for glasses is never an easy task for me...I am very nearsighted, I don't wear contacts and I must constantly switch between my current glasses and the dozens of frames I try on. So I have to give high ranks to this For Eyes store for really spot on customer service from all and from staffer Lydia in particular. She exhibited nothing but professional behavior towards me and yet was personable and friendly at the same time. I had so many questions, real tight budget restraints, and a sinus headache! Lydia stayed with me and was so patient and respectful, plus, she gave great input not just about how frames looked or didn't look, but about the reasons why one was more suited for my strong prescription and progressive lenses than another. In the end I got two pairs and saved a significant chunk of change.(Poor kid, I asked her for every possible savings configuration including Groupon Deals). Here is another customer service test they passed with flying colors after the sale was made...I was reading and had taken my glasses off and put them beside me...I leaned the wrong way and snapped off one of the arms...just two weeks after purchase. I called the store and they said they would swap the lens into a replacement frame if it was in stock. I stopped in the next morning and they did just that...with a smile. I have had such contrary experiences lately with other retail establishments...so when I get such excellent service before they were even sure I was going to buy from them....well a good review is in order. Keep up the good work...and I'll be in for my refill of eye glass cleaner in the future.(If you buy a little bottle of eye glass cleaner spray they give free refills) Meanwhile, I am saving for my new sunglasses. read more