1. Nielsen Eye Center

0

Quincy, MA

Cancel

Open app

Search

Nielsen Eye Center

3.4 (16 reviews)
Open • 7:00 am - 3:30 pm

By appointment only

Services - Nielsen Eye Center

Laser vision correction

Eyewear fitting

Eye surgery

Nielsen Eye Center Photos

You might also consider

Portfolio From The Business

Sponsored

Recommended Reviews - Nielsen Eye Center

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

This is the actual prescription I was given at Nielsen.

I booked an appointment at Nielsen Eye Center in Quincy because it was close and because you recommended them at my physical. They were booking over three months out but I booked anyway. I waited and when I went to my appointment, I was told that it was cancelled. I could wait for another one but nobody could say when. I had to get back to work. The receptionist gave me an appointment at an office half an hour away, over a month out. I drove right past the Quincy office to get to my second appointment in Norwood. I was examined by a nameless woman (she never introduced herself) who told me she was not an optometrist (I've always had a doctor do this. I didn't know it was legal for people with no medical training to do this; I found out it's a bad idea). She took my glasses away and then brought them back a few minutes later. The doctor came in and rushed through a few questions. As she walking out the door, I asked her if my prescription for close up had changed. She looked at me quizzically. "You wear bifocals? Uh-oh, wait a minute." She had no idea. Then she left quickly. The mystery woman reappeared and took my glasses again. She returned with a sheet of paper with my "prescription". As my eyes were dilated and it was a very sunny day, I was blind on the road. I went about half a mile and gave up, turned the car around and went back to the office to wait until my eyes went back to normal. I asked at the desk why they don't have those temporary sunglasses that real optometrists have. They did have them, but they just weren't offering them to patients. When I got home I looked at my prescription; it is useless, obviously wrong, printed incorrectly. Every single interaction I had was sloppily mishandled, a chain of incompetence culminating in a giant waste of time, money and energy. Of course, Nielsen Eye Center has no patient survey to fill out after your visit, no follow-up, no method for feedback at all. I can't contact my "doctor". Patients are the very last priority for this arrogant, money-grubbing machine. It's been almost six months since I started dealing with this clown show, and I still have no prescription, my eyes have only worsened. Now I will waste more time with my insurance company, but I won't go back there. They don't know what they're doing, they're doing it wrong, and they don't care. Most telling, they've never attempted to contact me after all this.

And they had a step and repeat in the office so naturally we took a before and after... this was the after!!

See all

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

This is my primary eye Md the staff is friendly and efficient. They are skilled with surgical care and post op care.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Bill Y.
0
37
220

1 year ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

Waiting 1.5 hrs to be seen.This is HORRIBLE!!!!..ought to get co pay refunded for lost time..

Helpful 2
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 2

2 years ago

Great service by all members of the team. Would highly recommend. Have been going there since 2019

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 1
Love this 0
Oh no 1

3 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Nielsen Eye Center

Sorry to bother you I am 71years young. My question is i have seen other Dr. and not happy with them I feel my sight is getting worst you I get eye exam first then if the result needs more will the exam explain it all? If surgery is needed ? hosp

Hi Margaret! Please give our office a call at 617-471-5665 so we may better assist you!

Don’t See Your Question? Ask Away!

You might also consider

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Delia Sang, MD

Delia Sang, MD

4.4(20 reviews)
9.1 mi

Dr. Sang is the best doctor of any type that I have ever had. She is extraordinarily thorough,…read morehighly skilled, and takes as much time as necessary to go over every detail. She is also extremely warm, compassionate and can explain complex problems in a very clear way. I have been seeing her for many years ever since she did emergency laser surgery on me after an accident. Yes, sometimes the wait is long, but you are told in advance how much time to allow for your appointment. It is absolutely worth the wait if you want the most comprehensive, experienced evaluation/follow up. All the staff are great. Monica is a gem and all the technicians and students revere Dr. Sang, for good reason. I always take Dr. Sang's recommendations regarding other aspects of my health as well. She looks at my general health and reviews all my test results and gives me solid, thoughtful advice.

It is a privilege to write about Dr. Sang and her team. Not only is Dr. Sang an elite and amazing…read moredoctor, but she shows compassion and really cares. Sometimes, that makes you feel better and is more needed than the treatments! At a time when I feared losing my vision due to macular degeneration, she was reassuring and supportive , and always answers my never ending list of questions, and with patience. Another side of Dr. Sang that I recently learned about is her mentorship. There are a group of young college grads working there who are taking a gap year and preparing to get into medical school. She is so giving and proud of how many of these interns have gone on to great careers. Each time you go for an appointment, it's a "major production." There are so many steps in the process and I have come to understand why it takes so long -- they take no shortcuts! There is a huge staff that supports Dr. Sang and each one has a specialty, from the people who answer the phone and make appts. to the people who do complicated eye scans. I don't envy the appt. people as everyone seems to want a different time -- including me -- and it's hard to make everyone happy, although they try. I guess my only complaint is that I wish I could turn back Dr. Sang's clock about 25 years so that she'd be in practice for another 25+ years. While she is around, I feel incredibly lucky for her to be my doctor!

Nielsen Eye Center - Lily Ng, O.D.

Nielsen Eye Center

3.1(49 reviews)
4.4 mi

Just got my lasik done with Dr. Moreira on 8/18/16; it was a wonderful, fast and painless…read moreprocedure. Before lasik: I got my consultation and they ran some tests on my eyes to see if I would be a good candidate for lasik. The entire consultation was around 30 minutes. It was very attentive, and I was never kept waiting. After Dr. Moreira had told me I was a good fit, Kathy helped me booked my appointment, and follow up. She sent me eye drops to pick up at my local pharmacy the day before surgery, and additional drops to purchase. She went over the price, and told me the payment would be received on the day of the procedure. She was extremely helpful! Day of lasik: Before getting lasik they reexamined my eyes one last time. Afterwards, Kathy sat down with me gave me a Xanax, and two Advil. She went over my post op instructions and handed me a bag of goodies! Kathy then guided me into the relaxation room where I waited to begin. A doctor came into the room and gave me some numbing drops and had me lay on the bed. The procedure was very quick and I was under the laser for less than 10 minutes. I felt some pressure but nothing was painful. After it was done Dr. Moreira helped me get up, she looked at my eyes, gave me sunglasses, and I was on my way! I did feel some burning sensation afterwards but once I got home it went away. I went home took the Xanax they prescribed to me and went straight to bed. I woke up with better vision without glasses or contacts! I took the eye drops as told and the artificial tears when my eyes are a little dry. Follow up appointment: The day after I woke up with great vision and drove myself to see Dr. Moreira. They reexamined my eyes again and told me I looked good. I have another appointment in two weeks! Overall, my experience was great. I definitely recommend getting lasik here. Everyone is great and makes you feel very comfortable. They took my nerves away! It is extremely worth it. Thank you Dr. Moreira and Kathy for such a great experience!

During my cataract surgery, I couldn't help blinking every time they touched my eye. They kept…read moresaying "Stop blinking" over and over. Finally during the surgery, I said "I'm trying as hard as I can to stop." Terrible experience.

Photos
Nielsen Eye Center - Steven Nielsen, M.D.

Steven Nielsen, M.D.

Nielsen Eye Center - Helen Moreira, M.D.

Helen Moreira, M.D.

Nielsen Eye Center - Xiang Werdich, M.D., Ph.D.

See all

Xiang Werdich, M.D., Ph.D.

Nielsen Eye Center - laserlasikeyes - Updated October 2026

Loading...
Loading...
Loading...