Repeating my Google review here because this place really deserves the acknowledgement…read more I am seriously impressed and grateful that they were able to get me in for an emergency appointment same day for my eye issue. The staff were so friendly and empathetic. The doctor himself was knowledgeable, down to earth and truly cared about my eye. He even snuck me in again for follow up right before he was going away for a week and got me into a specialist to keep treatment going. I've already signed up for an appointment to become a regular patient. Thank you again.

I found this clinic from my vision insurance's website. Everyone here is so friendly and made me…read morefeel welcome. Dr McAlear is very open to address any questions/concerns I have for my vision health. He is also very educative about my conditions. This clinic also has a glasses specialist who will help you choose which frame is best for your need. Highly recommend this clinic for your eyecare.

Dr. Botelho is the best doctor we have been seeing for many years. She is very compassionate about…read morepatients and their concerns with their eye care. The staff there are hands down the best! Thank you, Jim and Jane Lema

Dr Bottelli was extraordinarily thorough, used advanced technological equipment to examine various…read moreaspects of my eyes. I am following her recommendations to keep my eyes from drying out. Thank you.

My rating pertains only to the owner and I just don't have the heart to give her livelihood less…read morestars. I brought back a pair of glasses because they seemed wonky and the gentleman fixed them while I waited, they were improved but still wonky. I figured maybe it was me, maybe I wasn't giving my eyes a break while viewing a screen when I was supposed to so I kept using them. At my next eye appointment (I go somewhere else for medical reasons) I asked them to check and see if the glasses matched the prescription and they said they were way off, that because of astigmatism it's important that they be centered correctly. So, I called and asked for the owner to talk about the error in the glasses. She did not return my call for about a week and when she did she seemed really defensive saying that it is not possible that the glasses left there with a flaw. Then said that they had to special order the frames because I wanted old frames which I was very appreciative of and thanked her again for. She then said that it had been a year since I got the glasses to which I replied I think it's been 9 months but thinking, who cares, I wasn't asking her for anything. I was calling to let her know that the person working on the glasses may need some more training on centering glasses. And to order new glasses with the new prescription I just received (that I did Not expect free at this point but was hoping for a discount due to driving cross-eyed-ish for 9 months). She finally snapped "you'll need to bring those in." Obviously. I don't think I'll ever go back there, she obviously cares more about not being wrong than she cares about her customers.

Knowledgeable and informative care, I'm glad I chose them, we tend to forget about the importance…read moreof our eyes, and the need for a good Eye doctor, luckily i've always understood this, but unfortunately it's not always easy to find a good eye doctor. I was seen within five minutes of my arrival, the newer services were explained to me which I really appreciated prior to going in to see the doctor, so I knew exactly what was going to happen, again the doctor was knowledgeable and informative and overall, she was really laid-back and supportive. The fact that it's very close to my house it's just a bonus. I would certainly recommend right after I told you to make sure you go ANNUALLY!

I'll start with Doctors at this location are great and friendly. They take their time with you to…read morediscuss any concerns. The downside as with all Optometry's is the pressure to spend money. I personally went in for a contact lense exam but just needed glasses at the time. They withheld my glasses prescription until my second appointment when I specifically asked them where my prescription was. They then gave me the costs for my contact lenses but were incorrect with the requirements for the rebate. So now I am $200 short of the savings I was told I'd be eligible for for a 6-month supply.

I had a great experience! Dr. Vo was friendly and very knowledgable. She took her time to explain…read moreher recommendations including the science and trends happening. I learned a lot about the tests being performed and how my eyes would change as I aged. There were also lots of options provided for contact lenses for me to consider. The rest of the staff was friendly and helpful. The office was clean and tidy. I was able to get an appointment quickly. Parking can be tricky since it is street parking.

Very rude staff. Wouldn't give a quote over the phone even though I had all the information they…read moreneeded as well as my insurance information. They wanted me to come into the store to use a high pressure sales tactic and waste my time. Do not go to this company, plenty of other eyewear companies out there to go to.

Wanted to write a newer review. Dr. Tchao is amazing! I drive all the way from the Worcester area…read moreto see her every year.

Everything went well. Dr. Friedman was super thorough it seems. I don't understand what they're…read moredoing but he wasn't afraid to put in a significant amount of time doing it. I have already bought glasses here and they have always helped me in the past adjusting and polishing them. They were happy to adjust glasses I had, previously, bought online. I won't be doing that again. All my and my families eye needs will be handled here. A local company who probably needs our support more than ever. Solid in all respects. Thanks.

Avoid this place. Doctor took emergency appointments for afternoon then did not show up. Office…read moremanager openly verbally abusing staff in front of patients. Toxic environment. 0 p poorly managed.

I thought this was my eye dr's. I thought this was the place where I could visit my dr year after…read moreyear. Third year, third doctor for the exam last year. The new one decided I needed prism, and since then my eyes seem worse than ever. Also the exam seemed very very quick compared to past exams (like for the past dozen years or so). Everything seemed like an add on too, I am just not happy here and since there's a place in every town (and at BJ's) I am going to have to move on. Sigh.

I will never come here AGAIN! I had an appointment at 7:15 am. I got there 7:30 am, would have…read moregotten there earlier if it wasn't for the snow weather. My car was frozen and had to defrost which messed me up. So I got there and was told to be seated and that they would call me up when ready to assist me. They were too busy chatting amongst each other at the front desk. So 5 minutes later, I'm finally called up to check in. Then the rude lady at the front desk says "your appointment was at 7:15?" I then say yes, she then goes on to say "sorry we can't take you because there's a 5 - 10 minute grace period" in the rudest tone ever. I'm confused because I was never notified of this grace period and they took so long to check me in which I'm sure added 5 minutes to my arrival time. So then I try to explain to them that my car was frozen and I got here 15 minutes which is 5 minutes over the grace period. They then say no. I was so upset because no patient was inside there, I was the only patient there. So I pointed that out to them and they said it doesn't matter and their patients will come after. So I walked out after I was given an attitude and rude behavior, and told them to not even bother rescheduling my appointment and I will never return there. When I got back to my car, I had to wait for my car to defrost again. As I waited for like 15 minutes, I did not see any patients come in. No one showed up for 7:20 am, 7:30 am, 7:45 am What a joke of an establishment!

Dr. Strecker is very knowledgeable and friendly. Always makes me feel at ease and explains things…read morein a straight-forward and thorough manner. Staff is also very friendly and attentive. I have a good experience there every time and highly recommend them. My wife also goes for the eye care as well as the cosmetic services. They do a great job on the latter as well. If you haven't, give them a try!

Dr Strecker fit me in for an emergency injury visit. I waited in pain for over an hour before…read moreseeing him which I understand because they squeezed me in. When he came in to see me his mask was under his nose. I asked him to cover his nose and he refused. If I hadn't been in so much pain I would have left. He was rude, didn't explain my injury, and refused to pull the mask he was wearing over his nose. Do not recommend. Won't be back.