Boston Eyeworks

Committed to satisfaction

Locally owned & operated

I saw a negative review from six months ago and honestly thought they must have been talking about…read morea different place, because John is the absolute best. Every time I walk in, he greets me with a smile and genuine kindness. I've had numerous pairs of glasses made here, and he has never tried to upsell me or overcharge me. It's just not that kind of place. Great service, honest people, and someone who truly cares about his customers.

I would highly recommend the Eye Store. It was my first time there and John was very friendly,…read moreknowledgeable, helpful and accommodating. Dr. Shah Did a thorough exam and was very good at explaining what he found and what my options were. I was even able get a new pair of glasses a new prescription made while I waited. That was a huge bonus. Overall a very good experience.

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Spectacle

4.9(157 reviews)

3.6 mi•South End

Helpful, kind, and good vibes. Will continue going here for eyewear…read more Thank you! - David

I cannot understate how much Paul helped me out this afternoon. I was in town for work and…read morecompletely forgot my contacts at home. I am incredibly blind without them and was pretty worried as it was getting late. Right when I called Paul immediately tried to help any way he could. I sent him my prescription and he was able to provide me with some contacts that really came in clutch. The customer service here is unmatched.

Sunglasses with new case!

Glam Sunglasses

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New shades.

South End Eye

4.6(95 reviews)

3.4 mi•South End

Super friendly staff and convenient! I walked in to inquire about fixing the arm of a pair of…read moredesigner sunglasses - and within 10 minutes, they fixed it, cleaned my glasses and didn't charge me - incredibly generous!

Extremely disappointed with my recent experience here. A staff member called me while I was at work…read moredemanding that I provide a card over the phone. I had worked with this same staff member previously and never had an issue like this, so the situation was very unexpected and frustrating. I explained that I was at work and would call back, but instead of allowing me the opportunity to do so, I later received a text stating that they had removed my original lenses from my frame. I was then told that if I did not pick up my glasses within a week, they would be donated. I never authorized them to remove my lenses or make that decision on my behalf. The way this situation was handled was extremely unprofessional and felt unnecessarily aggressive. Unfortunately, this experience has completely changed my opinion of the business. This place has gone extremely downhill, and based on my experience, I would not recommend it.

1.4 mi•Lower Mills, Mattapan, Dorchester

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Eye & Eye Optics

4.4(35 reviews)

By far the best visit I've ever had to the optometrist! Bob and George were both welcoming and…read moreknowledgeable. I called in for an emergency appointment and was seen an hour later. I also purchased the same day. My glasses were ready the next day too. Such a fun experience certainly going back next year for my routine exam.

Because I do a lot of business in Lower Mills and because I prefer to cater to small, owner…read moreoperated businesses, and because as a black man I like to give black entrepreneurs my money, I chose Eye & Eye, even after the owner first gave me a chilling reception months before. I didn't feel welcome and should have gone by my gut impression. Still, I scratched it up to perhaps he was having a bad day and went there for new glasses, the first pair I'd have for both far and near-sightedness. Mr. Nicholson's attitude wasn't warm, yet it wasn't so unpleasant as to turn me off, so we continued our exchange, and I bought my glasses from him - a mistake. I went back two days later with questions about my focus and the slanting, and curved images I was experiencing. Mr. Nicholson replied by explaining what he explained when I first tried the glasses - that I had to adjust my vision lower to read with transition lenses. I concurred that it will take some getting used to after never having the experience before. I explained that I'm a seventy-five-year-old man, who needs to get accustomed to wearing them and adjusting my eyes accordingly, and that I had other questions. There was never a simple acknowledgement that there will be a learning curve to getting used to something new. Rather, a younger man (an optician student) stepped forth from the back of the store and explained the cause of some of my concerns and agreeing that it will take time to get used to the new glasses. After thanking the young man for his assistance, Mr. Nicholson again tried to explain what he had already done, that I must focus lower on the written word. I tried to explain that I "got it," that he had explained it more than once and was now talking to me as one might talk to a child, when indeed I had other questions. Mr. Nicholson then talked over me, telling me and others in the store that I wanted to talk and not listen. As I don't argue with people yet felt myself getting angry. I turned to leave, stating that I do not do business with people who yell at me and treat me in a demeaning manner. He continued to berate me further and more loudly and talk about my listening skills. He was even asked by a woman who also came from the rear of the store to calm own. I was leaving, on my way out the door, when he added, he'd rather give me my money back. Oops, what!? As a person of integrity, I understand full well when one doesn't want my business. Such a statement was insulting and obviously one in which he in fact didn't want my business. I'd have been a fool to leave the store with the glasses, so I turned and said that was for the best. Give me my money back, here are your glasses. I stood quiet while he undid the transaction. He reversed the charge to my debit card, and I left without speaking another word. I write because it's important that people know (in spite of some positive reviews) that Mr. Nicholson can be quite rude, insulting, arrogant, and indignant with an air of superiority. I would not have felt good about myself if after such a comment, I continued on my way before indeed, requesting my money back and relinquishing the glasses. I was not rude, never raised my voice and was simply asking normal questions one might have from wearing a new pair of glasses after never having the experience previously. I would not recommend any self-respecting person to do business with Eye & Eye Optics. You might get spoken to as a child and told outright that they don't want your money. Thinking one is always right, not allowing the customer to explain him or herself, and reiterating the same message for an innocent and appropriate question is no way to do business. Avoid this company.

Another pair of funky frames

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Eye-Q Optical - Jamaica Plain

3.9(68 reviews)

3.0 mi•Jamaica Plain

Certified professionals

Offers payment plans

what a great experience .dr abbott was helpful and extremely informative. i got a a thorough…read more eye examination,and a great pair of transition lennses and frames for what i thought was more than resonable. thanks again to all the staff r.west

The staff was professional and the eye doctor was great but the financial practices are incredibly…read moresketchy. I was significantly overcharged for my contacts even with insurance. After price matching I learned I was was charged an extra $200 compared to online and other retailers on top of additional feels for the exam that I was not informed of nor have I had at previous offices.

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Soma Optical

5.0(16 reviews)

3.4 mi•South End

Christos at Soma Optical is hands down the best optician I have ever met. I have worn glasses all…read moremy life and have purchased eyeglasses from opticians all around Boston and in the various cities I've lived in across the country. Working with Christos was by far the best experience I have ever had. With other opticians I've found that they tend to just say "yes" to whatever you pick or to base their recommendations solely on style rather than paying attention also to fit and functionality. I inevitably left with glasses that never felt quite right or kept slipping down my face despite paying hundreds of dollars. Christos, on the other hand, is a true expert who knows how eyeglass frames should fit a face for maximum comfort and functionality while still working to find the best-looking frames for you out of his vast selection. After purchase, he is also meticulous about adjusting the frames for your face. Unlike other opticians, he actually has an opinion and can help you figure out how the frames ought to fit. And unlike most of the opticians I've purchased from in the past, he's genuinely skilled at adjusting frames and will really work with you and keep tweaking until the fit is *exactly* right. After my experience at Soma, I refuse to purchases eyeglasses from anywhere else. This is a true gem of a store and I plan to recommend it to anyone who will listen.

Simply superb and incredible. Top quality and unique frames, in all kinds of interesting styles…read more Not to mention a very pleasant environment in which to browse and shop. But the real star of Soma is the service. I am not exaggerating to say they go so far beyond the call of duty, it's almost unbelievable. Seriously, I am telling the truth. (And if you think I am prone to hyperbole or false niceness, just read some of my other reviews on Yelp.) In summary, my wife and I buy everything optical there and will continue to do so. They are great. Highly recommended without reservation!

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Gallery EyeCare

4.2(19 reviews)

2.8 mi•Dudley Square

My family and I have purchased glasses from here twice. We have had a very positive experience…read moreinteracting with the staff and browsing their collection. Everyone at the store is super respectful, pleasant, and helpful! They have a great selection of glasses that you won't find in chain stores and they are always willing to help you find a pair that suits your style. Definitely check this store out!

They literally don't answer the phone. They open at nine am. I about 4 times @9:15 nobody answered…read morethe phone.

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LensCrafters

3.0(110 reviews)

4.5 mi•Coolidge Corner

Shirley did an amazing job fixing my Ray-Ban aviators! Thought they were toast and she made it look…read moreeasy. All of the staff are incredibly friendly and certainly know their stuff. Can't recommend this place enough.

Fantastic service. Walked in with a pair of broken readers that my sister loves. Richard (I think)…read more-- a man with more than 25 years of experience -- came out. I showed him the glasses, he said "give me five minutes." I sat in their comfortable waiting area. Within a minute or so, he stood up and said "here you go" with a big smile on his face. Then, he cleaned the glasses and handed them back to me. I said "Wow, that was fast." Then he showed me his special technique, which he had learned during his career. My sister is thrilled, as she was about to throw them away. Worth noting -- there was no charge for this amazing experience. :)

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LensCrafters

2.6(97 reviews)

4.1 mi•Back Bay

Everyone here is so kind, and they have all the state of the art equipment. Gamma high is dilated…read morewithout even getting any drops in them there's a machine that takes them now. I really can't get over telling you how kind everyone is. Parking is terrible but its Newbury street. They have a wide selection of glasses to choose from.

I had an eye exam at this office on Newbury Street on October 13, 2025. I ordered a supply of…read morecontact lenses and also replaced the lenses in my glasses based on the prescription they gave me. After about six months I started experiencing constant headaches, dizziness, and poor vision. At some point happened to impossible to drive a car and I didn't understand what's wrong with me, i look at one of the contact lens boxes and noticed it said -2.00. I checked the prescription from the office and it also says -2.00. My previous exam in 2024 already showed -2.75. I went to another doctor to recheck my vision and my prescription is now -2.75 I called the office to explain the situation, but they do not acknowledge any mistake and said they cannot help because six months have passed. Timeline: 2024 -- -2.75. October 2025 -- I was told -2.00 by this office. March 2026 -- my prescription is -2.75 again. Something clearly doesn't add up. Very unprofessional experience. All the store telling me that they have customer satisfaction 30 days which has passed. Although it is about my health, it's not like I bought some sweatshirt and I didn't like it. I put my life in dangerous by driving a car and wearing a wrong contact which was provided me by this store. So save your life and look for professional experience somewhere else. Update: After long discussions, the store told me the only solution was to come back for another exam there. I explained that I am currently in another state and asked if I could visit another store in their chain, but they said that was not possible. My options were either to fly back to Boston (and pay for my own flight just to visit their store) or pay for another eye exam myself in the city where I currently am. I ended up paying out of pocket to see another doctor and sent them the new prescription. They agreed to ship replacement contact lenses, but the first shipment was incomplete -- only the daily lenses were sent, while the monthly ones were missing. The package also had an error in my last name and did not include my apartment number. After another call they agreed to send the missing lenses. As for my glasses, I now have to come back to the store to replace the lenses. The issue is that I originally had -2.75 lenses, paid them to replace them with -2.00 based on their prescription, and now they will simply change them back to -2.75. In the end, because of an incorrect prescription, I had to pay for another eye exam and an unnecessary lens replacement, and those costs will not be reimbursed.

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Cohen's Fashion Optical

4.4(118 reviews)

4.0 mi•Back Bay

Dolly and Danny have been amazing since the first day I walked in to Cohen's Fashion Optical. I…read morecame in just to browse, and they were more than helpful assisting me with trying on different frames that would fit my face & prescription. I took a bunch of pictures, and had time to sit and think on it. They gave me plenty of time to try many different frames with absolutely NO pressure on purchasing, which I really appreciate. They know they provide an extensive experience, mid to high-end options with excellent service. They have Cartier, Tom Ford, Miu Miu, Versace, Gucci, Ray Bans, and many more. After a couple weeks, I couldn't get this one frame out of my mind that I absolutely adored. I returned to order them, and they again let me try more frames & sunglasses, just to make sure. My heart was set on these Barton Perreira frames, which I hadn't heard of before, but I learned are handmade in Japan. I found the perfect frames for my face & personality, and they were more than happy to put an order in. My order was ready in about a week! They also have every type of lens if you have a higher prescription and need specialized lenses. They gave an amazing price and I'm so happy to find & support this business. Cohen's Fashion Optical on Boylston has top of the line designer frames, and glasses for every budget. Dolly & Danny couldn't be nicer and more welcoming. If you're looking for glasses or sunglasses, prescription or other, they have it all here. If you are picky or indecisive, they will help you with their 44 years of combined expertise.

I was referred here by the Cartier store, which is just a few blocks down. Dolly was able to take…read moremy broken Cartier sunglasses and repair them in a matter of 5 minutes- free of charge. I cannot recommend this store enough, I will definitely be coming here for my next purchase. Excellent people !

Barton Perreira

Ray Bans - A$AP Rocky collection

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Miu Miu

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2 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Mirthy B.

4 years ago

I literally had to put at least one star to post this review! PLEASE DO NOT GO TO THIS PLACE!! These people are RACIST!! Take your chance if you enjoy being mistreated due to being a person or color and or black! PHOUNG- the so call manager is the absolute worst! HE WILL be the one to bring this place down and out of business! Next time, I too will take previous reviews in account and NEVER visit this establishments again! read more

Shiomara B.

4 years ago

I would not recommend this place to anybody! Phuong the manager has very poor customer service.He's completely racist . He is also extremely rude and unprofessional. read more

Boston Eyeworks - opticians - Updated October 2026

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Braintree Eye Associates

3.1

(74 reviews)

I've been going to this optometrist location for years. Super convenient inside a LensCrafters in…read moreSouth Shore Plaza (across from the food court). I had an eye exam there in 2012 (new prescription and frames), 2016 (not enough change in my prescription so the doctor said my old glasses were fine), and 2022 (new glasses). I appreciate that the optometrist doesn't recommend buying new glasses when you don't need them. I also was not shamed for letting 10 years pass between eye exams. It was not an intentional wait, just didn't become a priority since my old glasses held up all this time and only recently did I start to get headaches which is usually my signal my prescription needs updating. Doctor was also reassuring that my optic nerves looked great. (I always ask because there's a disease that runs in my family that the first signs of can be optic nerve damage.) Pleasant surprise, my insurance covered the exam - no co-pay! I have Atnea which in my experience doesn't cover much.

Avoid. Tried scamming me saying I owed a fee for a missed appointment years past (without any…read moreproof), although I since been there. Would not see me unless I paid $25 fee first. Nice move scamming a 65 yo and smart business decision to forego that days fees and any future. Meanwhile, their calendar is wide open. REAL RUDE FRONT DESK! Plenty of other eyes docs out than these scammers.

Eyes on Randolph

3.6

(18 reviews)

•$

TLDR: staffs were nice but i feel like they were trying sell different contacts brands that did not…read morework for me. chose to come here because i saw all of the positive reviews. my experience unfortunately was just okay. i came for glasses and contact exam. staffs and doctor was nice. everything went smoothly. they gave me some trial contacts and i paid for my exam. i noticed that they did not give me my prescription and i had to ask them for it. they only printed my glasses but not my contacts because i was on a "trial" period. it was an odd response. my old monthly contacts work just fine but they kept insisting that the dailies were better. regardless i would have preferred to still have my monthly contact subscription that i paid for. and if the dailies work out then print me that later. but i just went on with my life since i still had some monthly in stock so anyways i tried the dailies for a week and it was okay for me. i asked them how much for a year's worth of supply and it cost 2-3x more than my monthly. i obviously prefer the monthly that was already working fine for me. even if you throw in some contact solutions bottles that i can get at a discount, it comes in much lower than the dailies. i asked them to just give me a prescription for my monthly contacts that i was already using. they insisted i try another upgraded version of my current contacts. so i had to drive all the way over to pick up another trial. after a few days of using it, my eyes was hurting at the end of the day and was watery when i was driving at night. this upgraded monthly clearly did not work out so i once again just asked for my previous brand that i have been using for over 5 year after a few emails with no responses, i made a phone call and they finally sent me my original contacts that i was already using before hand overall was just a painful process, required a lot of driving back and forth, phone calls and coordination before i can just get my prescription that i have already paid for

I thought this was my eye dr's. I thought this was the place where I could visit my dr year after…read moreyear. Third year, third doctor for the exam last year. The new one decided I needed prism, and since then my eyes seem worse than ever. Also the exam seemed very very quick compared to past exams (like for the past dozen years or so). Everything seemed like an add on too, I am just not happy here and since there's a place in every town (and at BJ's) I am going to have to move on. Sigh.

South Shore Eye Associates

3.0

(9 reviews)

The staff and doctor at South Shore Eye are some of the most friendly, helpful people I have ever…read moreencountered. I actually enjoy going for my eye appointments. When you walk in there, you already feel like you are a part of their family. A really enjoyable experience - I would highly recommend this business.

Everything went well. Dr. Friedman was super thorough it seems. I don't understand what they're…read moredoing but he wasn't afraid to put in a significant amount of time doing it. I have already bought glasses here and they have always helped me in the past adjusting and polishing them. They were happy to adjust glasses I had, previously, bought online. I won't be doing that again. All my and my families eye needs will be handled here. A local company who probably needs our support more than ever. Solid in all respects. Thanks.

Back Bay Eye Care Weymouth

3.7

(15 reviews)

I had seen another OD for decades... and at the end of 2016, i was experiencing some symptoms that…read morethis other OD kept dismissing- yet my eye sight kept getting worse. It was suggested that I get a second opinion and when I called Dr Marchetto, she saw me the very same day. After an extremely thorough exam (probably the most thorough exam I had ever had on my eyes and I have been dependent upon glasses and contacts for over 40 years), I was diagnosed with cataracts - cataracts that needed to be addressed fairly quickly. To say that I was SHOCKED would be an under statement. After having a COMPLETE meltdown (after all, these are my EYES and you only get one set of eyes), Dr Marchetto and her awesome staff calmly and methodically walked me through two months of preparation and severe anxiety leading up to my cataract surgery and recovery (surgery was performed by OCB in Plymouth). I am happy to report that I had successful surgery on both my eyes, and have pretty close to 20/20 vision even as a high myopia patient! Not to sound dramatic, but I hate to think what would have happened had I not stumbled upon this practice. I feel like they literally saved my eyesight for me. I would recommend this practice to anyone.

My rating pertains only to the owner and I just don't have the heart to give her livelihood less…read morestars. I brought back a pair of glasses because they seemed wonky and the gentleman fixed them while I waited, they were improved but still wonky. I figured maybe it was me, maybe I wasn't giving my eyes a break while viewing a screen when I was supposed to so I kept using them. At my next eye appointment (I go somewhere else for medical reasons) I asked them to check and see if the glasses matched the prescription and they said they were way off, that because of astigmatism it's important that they be centered correctly. So, I called and asked for the owner to talk about the error in the glasses. She did not return my call for about a week and when she did she seemed really defensive saying that it is not possible that the glasses left there with a flaw. Then said that they had to special order the frames because I wanted old frames which I was very appreciative of and thanked her again for. She then said that it had been a year since I got the glasses to which I replied I think it's been 9 months but thinking, who cares, I wasn't asking her for anything. I was calling to let her know that the person working on the glasses may need some more training on centering glasses. And to order new glasses with the new prescription I just received (that I did Not expect free at this point but was hoping for a discount due to driving cross-eyed-ish for 9 months). She finally snapped "you'll need to bring those in." Obviously. I don't think I'll ever go back there, she obviously cares more about not being wrong than she cares about her customers.

Lifetime Vision

4.3

(17 reviews)

I had a great experience! Dr. Vo was friendly and very knowledgable. She took her time to explain…read moreher recommendations including the science and trends happening. I learned a lot about the tests being performed and how my eyes would change as I aged. There were also lots of options provided for contact lenses for me to consider. The rest of the staff was friendly and helpful. The office was clean and tidy. I was able to get an appointment quickly. Parking can be tricky since it is street parking.

I'll start with Doctors at this location are great and friendly. They take their time with you to…read morediscuss any concerns. The downside as with all Optometry's is the pressure to spend money. I personally went in for a contact lense exam but just needed glasses at the time. They withheld my glasses prescription until my second appointment when I specifically asked them where my prescription was. They then gave me the costs for my contact lenses but were incorrect with the requirements for the rebate. So now I am $200 short of the savings I was told I'd be eligible for for a 6-month supply.

Eyecare Etc

4.3

(11 reviews)

Dr. Andy Huynh is so patient, he explained to me everything about my dry eyes, and how to treat the…read moredryness. I highly recommend him.

This is the worst experience I've had with them. Came to pick up my glasses from a quick fix and my…read moreold lenses were scratched, as if someone pressed down on the them. The manager (Val?) who was doing the fixing adamantly denies scratching them and instead aggressively blamed me for bringing in "already scratched" glasses. She said she will not admit to scratching them because she doesn't want to pay for the new lenses. Understanding but suspicious. I've been a loyal customer for 5 years and this is the treatment I get Why weren't the glasses checked before the fixing and if they were scratched ( which they weren't cuz I would have ordered new ones) - why wasn't this reported to me by the office beforehand? What's making me more confident that she scratched them is that this is THE SECOND TIME this has happened. But last time the lenses were brand new, so they couldn't blame me and had to replace them. The manager also didn't want to give me a supervisor's number, acting as if there's no one else above her who can help me. Instead, another staff member provided me with one. Her rude and defensive behavior made it even more suspicious. I contacted the supervisor Tarsha to investigate and hopefully find a solution. She promised to call back but didn't. Waiting to heard back.

Eye & Eye Optics

4.4

(35 reviews)

Aleo Thomas H Dr

4.0

(5 reviews)

Doctor Aleo is always very helpful in answering any questions I may have about my eyes. I have been…read moregoing there for over 15 years.

I wish I could give this place and optometrist a negative number for a rating. The optometrist was…read morerude and condescending. There was no soap or paper towels in the bathroom so clearly no one in this office cares for hygiene. The place is truly dirty and disgusting. No one should go to this place.

Center For Eye Health

3.3

(4 reviews)

These doctors are the best!! Dr Santoro is a total…read moreprofessional who knows how to be friendly and informative!! The staff is also very friendly and helpful..... 10 stars for Center for Eye Health!!

I brought my wife here for a comprehensive eye exam and for a second opinion. The front staff was…read morevery nice and she was brought into an exam room shortly after arriving. All of the members of the staff were very nice and professional. She saw Dr. Santoro who was excellent and explained every step of the process and then his finding relative to her exam. I would highly recommend this practice for anyone seeking eye care.

Q Optical

3.2

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