Helpful, kind, and good vibes. Will continue going here for eyewear…read more Thank you! - David

I cannot understate how much Paul helped me out this afternoon. I was in town for work and…read morecompletely forgot my contacts at home. I am incredibly blind without them and was pretty worried as it was getting late. Right when I called Paul immediately tried to help any way he could. I sent him my prescription and he was able to provide me with some contacts that really came in clutch. The customer service here is unmatched.

Christos at Soma Optical is hands down the best optician I have ever met. I have worn glasses all…read moremy life and have purchased eyeglasses from opticians all around Boston and in the various cities I've lived in across the country. Working with Christos was by far the best experience I have ever had. With other opticians I've found that they tend to just say "yes" to whatever you pick or to base their recommendations solely on style rather than paying attention also to fit and functionality. I inevitably left with glasses that never felt quite right or kept slipping down my face despite paying hundreds of dollars. Christos, on the other hand, is a true expert who knows how eyeglass frames should fit a face for maximum comfort and functionality while still working to find the best-looking frames for you out of his vast selection. After purchase, he is also meticulous about adjusting the frames for your face. Unlike other opticians, he actually has an opinion and can help you figure out how the frames ought to fit. And unlike most of the opticians I've purchased from in the past, he's genuinely skilled at adjusting frames and will really work with you and keep tweaking until the fit is *exactly* right. After my experience at Soma, I refuse to purchases eyeglasses from anywhere else. This is a true gem of a store and I plan to recommend it to anyone who will listen.

Simply superb and incredible. Top quality and unique frames, in all kinds of interesting styles…read more Not to mention a very pleasant environment in which to browse and shop. But the real star of Soma is the service. I am not exaggerating to say they go so far beyond the call of duty, it's almost unbelievable. Seriously, I am telling the truth. (And if you think I am prone to hyperbole or false niceness, just read some of my other reviews on Yelp.) In summary, my wife and I buy everything optical there and will continue to do so. They are great. Highly recommended without reservation!

I would highly recommend the Eye Store. It was my first time there and John was very friendly,…read moreknowledgeable, helpful and accommodating. Dr. Shah Did a thorough exam and was very good at explaining what he found and what my options were. I was even able get a new pair of glasses a new prescription made while I waited. That was a huge bonus. Overall a very good experience.

I saw a negative review from six months ago and honestly thought they must have been talking about…read morea different place, because John is the absolute best. Every time I walk in, he greets me with a smile and genuine kindness. I've had numerous pairs of glasses made here, and he has never tried to upsell me or overcharge me. It's just not that kind of place. Great service, honest people, and someone who truly cares about his customers.

Super friendly staff and convenient! I walked in to inquire about fixing the arm of a pair of…read moredesigner sunglasses - and within 10 minutes, they fixed it, cleaned my glasses and didn't charge me - incredibly generous!

Extremely disappointed with my recent experience here. A staff member called me while I was at work…read moredemanding that I provide a card over the phone. I had worked with this same staff member previously and never had an issue like this, so the situation was very unexpected and frustrating. I explained that I was at work and would call back, but instead of allowing me the opportunity to do so, I later received a text stating that they had removed my original lenses from my frame. I was then told that if I did not pick up my glasses within a week, they would be donated. I never authorized them to remove my lenses or make that decision on my behalf. The way this situation was handled was extremely unprofessional and felt unnecessarily aggressive. Unfortunately, this experience has completely changed my opinion of the business. This place has gone extremely downhill, and based on my experience, I would not recommend it.

I'm a repeat client and he is always kind and has a great selection of glasses. He doesn't take…read moreinsurance but the price is always right 2 for the price of one you can't beat that and you can use your flex spending. He can make your glasses there and they'll be ready in a couple of hours. If he doesn't have your lens he will order them and will be there in no time at all. I just bought my first pair of glasses with progressives, yes we will all get there some time in our lives lol. I'm now stylish af and can read fine print haha( see pic for my red pair) he will let you know what fits your face and what's best for your prescription. You must visit Michael it's a no brainer! Fyi limited hours on Saturday 10-1pm not open on Sundays. Support your local community!

I fairly recently visited Michael for the first time and I quickly discovered his integrity,…read morepatience, generosity and kindness. When I went back with what seemed like a problem with the main (graduated) pair it turned out that the prescription was a little off. He did not charge me for the new lens (based on a new prescription)! In passing I had mentioned that I realized I didn't really like the reading glasses after all, and he exchanged the frame, again without charge. He knows his business and values his customers, and I am now a loyal one.

I work at the Pru and absolutely love everything WP glasses. Prices are aligned with what most can…read moreafford these days. Many different styles too. I've been to the Assembly Row location and it was a terrible experience. Customer Service ...baaaaad. All the glasses were full of fingerprints and when I asked for tissue to clean them the girl was so rude about it. If you've had a bad experience here too, don't give up on WP, go to another location! Prudential Center has the BEST customer service reps around. Hands down. I'm in there often and would and have to recommend WP to everyone, especially the Pru

I stepped on my Warby Parker sunglasses which bent the arm. I spoke with Kimberly at the Pru and…read moreshe fixed them for me. She is very friendly, knowledgeable and resourceful. i appreciate the customer service at the Pru and thankful for their expertise!

the employee named anjali is super nice and helpful! i have a weird face for glasses and she was…read morevery patient helping me find ones that didn't make me look stupid. 11/10 thx anjali

The staffer who helped me took HALF AN HOUR to figure out the system, argued with me when I asked…read morehim to ask for help after 20 minutes, and finally let the manager take over ( who should have stepped up the minute she saw he was having trouble). I may not return for the next pair I need. Such a hassle.

Dr. Sabree and his staff are all attentive, explain carefully, and spread a sense of happy calm…read more Highly recommend this practice!

I've been wearing glasses for 48 years, and this was hands down the most useful eye appointment…read moreI've ever had. Learned quite a bit about the current status of my vision, and how it might be improved! The optometrist was patient enough to explain things in ways that helped me better understand how I actually see the world, and the results have been truly striking. Make no mistake, Dartmouth Street Vision Center is the place to go for eyes.

Dolly and Danny have been amazing since the first day I walked in to Cohen's Fashion Optical. I…read morecame in just to browse, and they were more than helpful assisting me with trying on different frames that would fit my face & prescription. I took a bunch of pictures, and had time to sit and think on it. They gave me plenty of time to try many different frames with absolutely NO pressure on purchasing, which I really appreciate. They know they provide an extensive experience, mid to high-end options with excellent service. They have Cartier, Tom Ford, Miu Miu, Versace, Gucci, Ray Bans, and many more. After a couple weeks, I couldn't get this one frame out of my mind that I absolutely adored. I returned to order them, and they again let me try more frames & sunglasses, just to make sure. My heart was set on these Barton Perreira frames, which I hadn't heard of before, but I learned are handmade in Japan. I found the perfect frames for my face & personality, and they were more than happy to put an order in. My order was ready in about a week! They also have every type of lens if you have a higher prescription and need specialized lenses. They gave an amazing price and I'm so happy to find & support this business. Cohen's Fashion Optical on Boylston has top of the line designer frames, and glasses for every budget. Dolly & Danny couldn't be nicer and more welcoming. If you're looking for glasses or sunglasses, prescription or other, they have it all here. If you are picky or indecisive, they will help you with their 44 years of combined expertise.

I was referred here by the Cartier store, which is just a few blocks down. Dolly was able to take…read moremy broken Cartier sunglasses and repair them in a matter of 5 minutes- free of charge. I cannot recommend this store enough, I will definitely be coming here for my next purchase. Excellent people !

Really great service in the shop, and with the optician. They took the time to explain my options…read moreas I now need reading glasses and there are a lot of different options. I had gone to two other places, neither explained the options well. They take insurance, and the contacts are cheaper than other places. The glasses are a little pricier (than say Warby Parker), but really nice looking and high quality. The service is the best of any optical shop I have been to in 3 decades of wearing glasses.

Gorgeous, unique designs & engaged employees that will work with you to find your best look(s)read more