I've been coming here for YEARS and all of the staff and doctors have been great and very…read moreprofessional!

You make an appointment to see Dr Heisenberg and a another assistant will try to take you in and…read morewould not even tell you that he is not available at the time. I rescheduled the appointment and again he would not be available to see me. I do not understand why he is in the UnitedHealthcare providers list if you can not see him.

O atendimento é muito bom, o exame de vista é bem tecnológico e com muito profissionalismo…read more Super recomendo

Had an eye exam a couple months ago in which I called to see if my insurance covered it. I was told…read morethat it did therefore I decided to go forward with my exam. I pay my balance after the exam. Today I get a call from them saying that I had a remaining balance on my account even though I was told my insurance covered my exam. They also offered me to buy contact lenses for them for a much higher price than you can find on a website such as 1800contacts.com. Never going back there again as they were dishonest about my insurance coverage and didn't admit their mistake over the phone.

Deborah Wayne is an amazing person and eye doctor. I have been going to her for years. Highly…read morerecommend her !!

Deb's the best PERIOD! I went to her bout 4 yrs ago got 3…read morepairs of glasses For FREE ! My Insurance was phenomenal! Get 3 pairs at once ( Reading, Work, Distance/Turned Sun glasses) Anyways recently I had something in my eye she took me Right in NO hesitation! I Seen her 2 days straight! To end this I lost my distance glasses she switch out my reading glasses I pick them up today! They're were READY DAYS AGO TOO WHICH Is the date I was given by the receptionist! DR Deb Wayne is a Gem ! Clearly successful with 2 offices ! One in maplewood MA. ( Malden) & other in Chelsea With gorgeous receptionists... Truth! All of it.. C-Cal

Receptionist is a sea hag that needs to retire.....very rude and needs a refresher in customer…read moreservice. If that is the owner's wife, like other reviews say, good luck to him..... Winthrop is a small town that strives on service.....my experience was the opposite. To be clear, I'm talking about the incredibly old woman with white hair that looks like she lives alone with lots of cats! Kinda resembles a real life version of Maxine from the calendars.

Ok eye doctor is great but the receptionist is a horrible horrible person! She needs diversity…read moretraining! She has made it known to me she does not like that I'm Muslim. I am sorry that i am a paying customer and i wear a scarf, i have not tried to preach to you or even try to get something for free. Please be respectful and provide a service. Sorry eye doctor, you are awesome!

politics play a huge role in the timely manner in which you are seen. I wore a Trump shirt…read moreunwittingly one morning and was told because I was 5 mins late I would be pushed back all the way to the last appointment, ever since then this pcp dr Kim has been dicking me around making me wait hours even though I showed up earlier than the requested arrival time.. I have been looking for a better office because of how terrible these people have been toward me but j also gonto there substance abuse program which is amazing. no complaints about the staff there's. but I just find it odd that after years of me going there they see a Trump shirt and now all of a sudden I am dicked around EVERY TIME I have a medical issue. it's terrible

Everything if you want to get false diagnosis, lose your baby or get trash care come here. If you…read moredon't then seek your care and primary care doctors elsewhere. If I could put ZERO stars I would

Amazing experience, fair prices and excellent eye doctors. Dr. Kayla is an amazing doctor and I…read morerecommend her highly! Kayla at the front desk is a welcoming presence and really enhanced the experience for me! I would definitely recommend getting your eye care done here!

If I could give zero stars, I would…read more I booked an appointment with Dr. Mallory Miller on March 13th for April 1st at 10:30 AM. During the booking process, I completed all necessary paperwork, including submitting images of both my medical and vision insurance cards. Vision North lists United as an in-network provider on their website. After scheduling, I received multiple texts emphasizing their strict 24-hour cancellation policy and warning that unconfirmed appointments would be canceled. I confirmed my appointment several times. Then, on the morning of my appointment, I received a text at 7:23 AM informing me that my appointment had been canceled because Dr. Miller was unavailable--just three hours before I was supposed to be seen. Given their rigid policies, this was frustrating. At 8:13 AM, I received a call from the office offering me a later appointment at 11:00 AM with a different doctor. I rearranged my work schedule again to accommodate. Upon arrival, I checked in and was asked to wait. Shortly after, I was informed that my insurance was actually out of network and that I would be responsible for the full cost of the visit. At this point, it was clear that this office is completely disorganized and unprofessional so I left. In a city like Boston--home to some of the best healthcare in the world--this level of incompetence is inexcusable. Save yourself the frustration and avoid Vision North.

I have been going to Robert for years and He is a great person and eye dr. He doesn't overcharge…read moreand is very fair in prices. One of the best around for sure.

Rather than give well-deserved accolades...I moved to NH but continue to see Dr. Bob!read more

I highly recommend Pro Optical. The office was very clean, staff very friendly, and you can book…read moreonline! Dr. Duane Smith was very friendly, and you never felt like he was on the clock. I would definitely recommend Pro Optical and Dr. Smith.

I followed Dr. Smith from his practice in Cambridge to his new location here at Pro Optical. He's…read morea great guy, and cares not just about my eyes but about my health overall. He does an excellent job explaining how eye health affects the rest of your body, and he's always sure to make sure I understand in layman's terms what he's saying. The staff is friendly and courteous as well, and they've been efficient both times I saw them. I would highly recommend Pro Optical, but I rave of Dr. Smith.

I went in to have 2 designer sunglasses fixed. The man in the shop immediately fixed the in less…read morethan 10min and charged only $20. Professional, fast and friendly! Go here for your eyeglass/sunglasses needs. They are the best.

Rick is the best! Very customer service oriented and always willing to take the time to explain how…read moreto pick the best glasses for the customers needs. Highly recommend!

Just finished and appointment with Dr. Shwom. Excellent appointment. I had some health issues…read morewhich he took seriously and performed extra procedures during the eye exam to help me understand what is going on with my health. As always he was very thorough and made me feel very comfortable. I have been going to Dr. Shwom for over 20 years and I trust him completely.

Dr. Shwom is a fabulous eye doctor, best in town! His wife Mindy is GEM as well, they really make…read moreyou feel right at home whenever you go in for your visit. They also always give the best suggestions for your eyes without feeling too stressed because going to the eye doctor is not always fun. The best advice I can give is no matter what the circumstance, they ALWAYS make time for their clients no matter how busy they get!