The type of care you receive here is like no where else in the World!…read moreWorld Class Doctors from all corners of the Earth and the most up to date knowledge of their Craft is second to none! The Best Medical Care one is exposed to is amazing! The Staff are all First Class.

I have never had worse care at any facility than I did at MEEI ER today. As a man who has had a…read morelot of care across the country that is saying something. I am a Registered Nurse and a professional classical singer. I have strong interest in immunology and the singing voice. My big impediment to success in any career is an underlying immune deficiency. I recently developed severe pneumonia. I was started on exceptionally high doses PO steroids and by definition am further immune compromised. Last week I endured new, severe hearing loss and ear pain when I was forced to flee a wildfire by airplane while I was ill with the above pneumonia. Went to MEEI for hearing and ear pain eval. Was asked if I had any issues that needed accommodation. I stated that my hearing loss would make it difficult to hear my name called. They said they had me. Meanwhile the waiting room was packed hook by jowl with patients. No ventilation. No one masking and some had active coughs. I was told to sit in one of the annexes to get some space. This because I am severely immune compromised and did not want to suffer a nosocomial infection while I waited to have my ears looked at. I did not hear my name called when the triage nurse called me. No apologies offered from the nurse, just a grumble and annoyance. . After that I was again asked if I had any issues that needed accommodation I again stated my acute, severe hearing loss and was again told that they had me. I am a nurse. I know it sucks to work in health care nowadays so I did not keep harassing folks. I waited patiently. After three hours of waiting in that absolute bedlam I asked what was up. . I was met with attitude and anger. I was told that I had been taken off the patient roster because they had called me and I never came to the desk. They wanted to know why I did not answer them when they called my name. They stated they would place me on the bottom of the triage list and I could wait my turn all over again. I pushed back and stated that this was unacceptable. That as the allegedly pre- eminent ENT ER for the region this was outrageous malpractice. I was given a patronizing speech about having good manners. ( no one identifies themselves so I had no idea who I was being scolded by or what their job title ls). I again pointed out: " I am severely ill with pneumonia. I have severe acute hearing loss. I am immune compromised and my thinking is impaired by high dose steroids". Not a word of compassion. No empathy. Not a hint of an apology. Just more scolding. Patronizingly told that if I was able to act more nicely I would be seen . I am a nice man so of course I was brought to exam room. I was seen by the doc ( no name or title given of course. ) not asked about allergie/meds. Doc wanted to know why I thought I had immune disorder. She seemed in a total daze. Sent upstairs for Hearing eval. In Audio I was treated with compassion and kindness first and only encounter in the entire 7 hours I was at MEEI. Curiously the Audio clinic had these really cool mid-century buzzers to hold on to so you knew when you were going to be seen. Funny how that technology hasn't tricked down to the ER in 30 years. I guess it's better to yell at your acutely ill hearing impaired patients and threaten to deny care . That makes sense. Seen again by same doc. Told I have hearing loss. Recommended nasal steroids. I stated again that I am on high dose steroids. This was news to her and she then stated nasal steroids contraindicated. Stated she was making a referral to an MEEI doc for me. Wants me seen in 1-2 weeks time. Trying to save hearing. States she was calling in an RX for antihistamine. She handed me DC paperwork. ( never bothered to have me review or sign ) and told me I as good to go. Left ER to discover that DC paperwork tells me to call my PCP ( not an ent ). to ask for Audio referral. Found out they called in RX to a town I haven't lived in for 10 years ( 1 hour drive in each direction.) Went back to ER. They hooked ho apt with audio but in late September. I am supposed to call a number and beg for something earlier. I kept thinking of the outrageous CEO perks that the crooks that run MEEI/ Partners are getting. How many staff are being cut. How many patient waiting rooms are eliminated so those 1%ers can build their mansions and get their yachts and go to their MAGA fundraisers. The care offered at MEEI was an insult to the profession. It is substandard bordering on malpractice. I do not blame a single clinician I met. I do not blame facitlies management. I blame the corrupt CEO's who are ramming our health care into the ground. And taking wonderful clinicians and us poor patients along as hostages . I just lavaged my nose. Took my megadose steroids and antibiotics for my pneumonia. Hoping I dont get sick or go deaf. . will call lawyer if I do

I've been a patient of Dr. Nouri for a few years now. When she left Boston Laser in Brookline I was…read moreworried because I didn't want to see another eye doctor. Luckily, I found her and started seeing her again at her new office. Dr. Nouri is extremely thorough and errs on the side of caution, which I love. Her expertise in ophthalmology is second to none. She was the one who found my glaucoma in the earliest stages and has kept it stable. I recommend Dr. Nouri with no hesitation whatsoever.

From the owner: Welcome to Physicians Eye Care, the office of Dr. Nouri. We understand that you have countless…read moreoptions for your vision needs. We provide quality care by a dedicated physician in a small practice setting. In addition to healthcare backed by years of training and experience, the office is also a place in which patient comfort and convenience are prioritized. Unlike much larger practices in Boston, you will always be cared for by Dr. Nouri. When you visit our office, you are welcomed and examined by her and treated in the same manner she would treat her family. Your concerns are important to us, and we want to make sure all your questions are answered. Whatever your eye care needs, know that you are in capable hands of Dr. Nouri.

Dr. Shomali is the best eye doctor ever (and I don't usually write reviews)! I highly recommend him…read moreto anyone looking for a super smart, friendly, and patient eye doctor. You will not go wrong. He has a convenient office downtown Boston and great equipment. He is super accommodating whenever I need an early morning appointment to change a prescription or check on an eye issue. I feel so fortunate to have Dr. Shomali as my eye doctor. He's amazing!

It has been a few years since I had my eyes checked, I went in and as usual the staff is amazing…read moreand Dr. Shomali is always coming with the jokes. It's clean, the machines are updated and the Dr. knows what he is doing/talking about.

Dr Ken Vaid is a extraordinary Opthamologist and surgeon, a very engaging and caring person. Since…read more1998 I have been bringing my sister with type 2 diabetes and her disabled daughter with Nystagmus (uncontrolled eye movements) every three months for eye exams and her son with early-on cataract surgery. In past years the office had at times been very crowded with many patients. We would have to wait awhile since we wouldn't consider going to another Opthamologist. His staff are wonderful and very patient. We have known Zita and Diane all these years and others in staff that finally retired or moved.

Quality of care is phenomenal. His opthamology care is highly exceptional but I can't say the same…read moreabout etiquettes of the secretary at the front desk. I feel she seems to be on edge everytime an afternoon appt is schedule. If you're not and afternoon person then maybe you shouldn't be there. They had outstanding staff before but now it has gone downhill since. I'm not sure if I would continue to bring my dad if this attitude continues to persists and the constant talking about patients under her breath.

I've been seeing OCB for 20 years, bu they have become incompetence defined. Despite having a…read morefollow-up scheduled a year in advance, they called me two weeks before an appointment to let me know they had reschedule me... 14 months further out for a yearly exam! When I called they offered no other options at all beyond a vague waitlist. I can no longer recommend OCB regardless of medical reputation, as they have the business and customer practices of a third-world country.

" Horrible & uncomfortable service & long wait " The…read moreworkers here are super rude and just unhappy . They make you feel uncomfortable. I have good insurance. This place is the Walmart of care and service. I don't know why my concierge doctor sent me to this sweat shop . Long wait time over one hour past my scheduled appointment; they had me waiting . I felt like walking out of this clown show . I definitely don't recommend this place .

It is a privilege to write about Dr. Sang and her team. Not only is Dr. Sang an elite and amazing…read moredoctor, but she shows compassion and really cares. Sometimes, that makes you feel better and is more needed than the treatments! At a time when I feared losing my vision due to macular degeneration, she was reassuring and supportive , and always answers my never ending list of questions, and with patience. Another side of Dr. Sang that I recently learned about is her mentorship. There are a group of young college grads working there who are taking a gap year and preparing to get into medical school. She is so giving and proud of how many of these interns have gone on to great careers. Each time you go for an appointment, it's a "major production." There are so many steps in the process and I have come to understand why it takes so long -- they take no shortcuts! There is a huge staff that supports Dr. Sang and each one has a specialty, from the people who answer the phone and make appts. to the people who do complicated eye scans. I don't envy the appt. people as everyone seems to want a different time -- including me -- and it's hard to make everyone happy, although they try. I guess my only complaint is that I wish I could turn back Dr. Sang's clock about 25 years so that she'd be in practice for another 25+ years. While she is around, I feel incredibly lucky for her to be my doctor!

Dr. Sang is the best doctor of any type that I have ever had. She is extraordinarily thorough,…read morehighly skilled, and takes as much time as necessary to go over every detail. She is also extremely warm, compassionate and can explain complex problems in a very clear way. I have been seeing her for many years ever since she did emergency laser surgery on me after an accident. Yes, sometimes the wait is long, but you are told in advance how much time to allow for your appointment. It is absolutely worth the wait if you want the most comprehensive, experienced evaluation/follow up. All the staff are great. Monica is a gem and all the technicians and students revere Dr. Sang, for good reason. I always take Dr. Sang's recommendations regarding other aspects of my health as well. She looks at my general health and reviews all my test results and gives me solid, thoughtful advice.

Dr Wu and the entire technical and administrative support staff are outstanding. The medical result…read morewas excellent.

Doctor Wu is expert at her craft, a caring doctor, and the one people go to after other doctors let…read morethem down. I've been seeing Dr. Wu since I had experimental PRK back in 1996 - 1997. A few years ago she performed PTK on one of my eyes to remove some scarring, and most recently she performed cataract surgery on my eyes. The results have been awesome. I could write about her great bedside manner and sense of humor; of course I could try to state what a great eye surgeon she is. And I could try to convey the precision and attention to detail she brings to her work. Instead, I'll point out how I have run into numerous people who came to Doctor Wu AFTER another eye surgeon had messed up. I met two such people during the last month, including one just this morning. She is the doctor people such as I will tell you you should have seen. She is the doctor the other doctors say you should go to next. Your eyes are two of the most important things in your life. Entrust them to the best eye surgeon. Ed L Natick, MA

Deb's the best PERIOD! I went to her bout 4 yrs ago got 3…read morepairs of glasses For FREE ! My Insurance was phenomenal! Get 3 pairs at once ( Reading, Work, Distance/Turned Sun glasses) Anyways recently I had something in my eye she took me Right in NO hesitation! I Seen her 2 days straight! To end this I lost my distance glasses she switch out my reading glasses I pick them up today! They're were READY DAYS AGO TOO WHICH Is the date I was given by the receptionist! DR Deb Wayne is a Gem ! Clearly successful with 2 offices ! One in maplewood MA. ( Malden) & other in Chelsea With gorgeous receptionists... Truth! All of it.. C-Cal

Deborah Wayne is an amazing person and eye doctor. I have been going to her for years. Highly…read morerecommend her !!

O atendimento é muito bom, o exame de vista é bem tecnológico e com muito profissionalismo…read more Super recomendo

Had an eye exam a couple months ago in which I called to see if my insurance covered it. I was told…read morethat it did therefore I decided to go forward with my exam. I pay my balance after the exam. Today I get a call from them saying that I had a remaining balance on my account even though I was told my insurance covered my exam. They also offered me to buy contact lenses for them for a much higher price than you can find on a website such as 1800contacts.com. Never going back there again as they were dishonest about my insurance coverage and didn't admit their mistake over the phone.

I am shocked to read the (couple of) negative reviews here. This is the best optical store I've…read moreever been to, both in Boston and New York City. John is so sweet, kind, cooperative, helpful (on and on), and Dr. Shah is thorough and kind as well. I can't fathom someone feeling "degraded" or having any kind of negative experience at this store.

Wow! My partner needed glasses in 24 hours for an event. Searching for someone who could manage the…read moreexpectations of a rocket scientist is not easy, but we found the utmost professional in John Bejakian! He made the glasses in 24 hours and they were perfect. Not only perfect, but John patiently stayed at least an hour after closing with a science geek and perfectionist to get the glasses exactly right! This is not typical perfect, this was unflappable extraordinary above and beyond excellence and professionalism, perfect! If you need glasses and your seeing well is paramount to your work, see John, he will give you exactly what you need! If I could double his stars, I would!