The type of care you receive here is like no where else in the World!…read moreWorld Class Doctors from all corners of the Earth and the most up to date knowledge of their Craft is second to none! The Best Medical Care one is exposed to is amazing! The Staff are all First Class.

Mass Eye and Ear, of all places, doesn't understand accessibility and accommodations for people…read morewith vision and language disabilities. They have a page on their website that says they can provide communication in required formats for people with disabilities, but none of their staff are aware that the law requires this. The webpage saying they provide accessible communication only has a phone number to contact them. It has one e-mail address, but that is for requesting interpreter services, not for general e-mail correspondence from people who need to contact the clinic via text. The website says to use the portal to schedule appointments for patients who are already registered, but the portal is set up so there is no way to request an appointment unless already seen recently by that department. The Patient Relations office has no idea that the ADA exists and told the person to find an abled person to make a voice call for them. The nurses in the departments don't understand what large print is and several of them have provided a legally blind multiply disabled person with handwritten illegible instructions, stating they don't know how where they would type and print instructions to give the person. Their solution was also "can't an abled person just redo it?"

I've been a patient of Dr. Nouri for a few years now. When she left Boston Laser in Brookline I was…read moreworried because I didn't want to see another eye doctor. Luckily, I found her and started seeing her again at her new office. Dr. Nouri is extremely thorough and errs on the side of caution, which I love. Her expertise in ophthalmology is second to none. She was the one who found my glaucoma in the earliest stages and has kept it stable. I recommend Dr. Nouri with no hesitation whatsoever.

From the owner: Welcome to Physicians Eye Care, the office of Dr. Nouri. We understand that you have countless…read moreoptions for your vision needs. We provide quality care by a dedicated physician in a small practice setting. In addition to healthcare backed by years of training and experience, the office is also a place in which patient comfort and convenience are prioritized. Unlike much larger practices in Boston, you will always be cared for by Dr. Nouri. When you visit our office, you are welcomed and examined by her and treated in the same manner she would treat her family. Your concerns are important to us, and we want to make sure all your questions are answered. Whatever your eye care needs, know that you are in capable hands of Dr. Nouri.

Dr. Shomali is the best eye doctor ever (and I don't usually write reviews)! I highly recommend him…read moreto anyone looking for a super smart, friendly, and patient eye doctor. You will not go wrong. He has a convenient office downtown Boston and great equipment. He is super accommodating whenever I need an early morning appointment to change a prescription or check on an eye issue. I feel so fortunate to have Dr. Shomali as my eye doctor. He's amazing!

It has been a few years since I had my eyes checked, I went in and as usual the staff is amazing…read moreand Dr. Shomali is always coming with the jokes. It's clean, the machines are updated and the Dr. knows what he is doing/talking about.

Dr Ken Vaid is a extraordinary Opthamologist and surgeon, a very engaging and caring person. Since…read more1998 I have been bringing my sister with type 2 diabetes and her disabled daughter with Nystagmus (uncontrolled eye movements) every three months for eye exams and her son with early-on cataract surgery. In past years the office had at times been very crowded with many patients. We would have to wait awhile since we wouldn't consider going to another Opthamologist. His staff are wonderful and very patient. We have known Zita and Diane all these years and others in staff that finally retired or moved.

Quality of care is phenomenal. His opthamology care is highly exceptional but I can't say the same…read moreabout etiquettes of the secretary at the front desk. I feel she seems to be on edge everytime an afternoon appt is schedule. If you're not and afternoon person then maybe you shouldn't be there. They had outstanding staff before but now it has gone downhill since. I'm not sure if I would continue to bring my dad if this attitude continues to persists and the constant talking about patients under her breath.

I've been seeing OCB for 20 years, bu they have become incompetence defined. Despite having a…read morefollow-up scheduled a year in advance, they called me two weeks before an appointment to let me know they had reschedule me... 14 months further out for a yearly exam! When I called they offered no other options at all beyond a vague waitlist. I can no longer recommend OCB regardless of medical reputation, as they have the business and customer practices of a third-world country.

" Horrible & uncomfortable service & long wait " The…read moreworkers here are super rude and just unhappy . They make you feel uncomfortable. I have good insurance. This place is the Walmart of care and service. I don't know why my concierge doctor sent me to this sweat shop . Long wait time over one hour past my scheduled appointment; they had me waiting . I felt like walking out of this clown show . I definitely don't recommend this place .

It is a privilege to write about Dr. Sang and her team. Not only is Dr. Sang an elite and amazing…read moredoctor, but she shows compassion and really cares. Sometimes, that makes you feel better and is more needed than the treatments! At a time when I feared losing my vision due to macular degeneration, she was reassuring and supportive , and always answers my never ending list of questions, and with patience. Another side of Dr. Sang that I recently learned about is her mentorship. There are a group of young college grads working there who are taking a gap year and preparing to get into medical school. She is so giving and proud of how many of these interns have gone on to great careers. Each time you go for an appointment, it's a "major production." There are so many steps in the process and I have come to understand why it takes so long -- they take no shortcuts! There is a huge staff that supports Dr. Sang and each one has a specialty, from the people who answer the phone and make appts. to the people who do complicated eye scans. I don't envy the appt. people as everyone seems to want a different time -- including me -- and it's hard to make everyone happy, although they try. I guess my only complaint is that I wish I could turn back Dr. Sang's clock about 25 years so that she'd be in practice for another 25+ years. While she is around, I feel incredibly lucky for her to be my doctor!

I have been seeing Dr. Delia Sang for twenty-five years for retinal problems. Dr. Sang has taken…read moreexcellent care of me over those years. However, there are some negatives. Phone communication with the administrative staff, especially Monica, is difficult and frustrating. My advice is to communicate all medical questions (other than simple appointment needs) in writing via the Mass General Brigham Patient Gateway. Dr Sang employs students to operate all of the various tests done prior to her seeing patients. She does this to mentor them and further their education. This is laudable, but the downside is that the staff are not professional full-time employees, and are constantly turning over. One plus, while you are waiting for your eyes to dilate, is a Tatte Bakery and Cafe, a few blocks (and one T stop) away at 1003 Beacon St., where the food is excellent. She used to have an office in Burlington, MA, open on Wednesdays. It was very convenient for me, coming from the Lakes region of NH. I am leaving her practice for a retinal specialist in Londonderry, NH. Once she knew I was leaving the practice, she refused to answer my queries about a medication she had prescribed for me, so what had been a great relationship ended on a sour note.

Dr Wu and the entire technical and administrative support staff are outstanding. The medical result…read morewas excellent.

Doctor Wu is expert at her craft, a caring doctor, and the one people go to after other doctors let…read morethem down. I've been seeing Dr. Wu since I had experimental PRK back in 1996 - 1997. A few years ago she performed PTK on one of my eyes to remove some scarring, and most recently she performed cataract surgery on my eyes. The results have been awesome. I could write about her great bedside manner and sense of humor; of course I could try to state what a great eye surgeon she is. And I could try to convey the precision and attention to detail she brings to her work. Instead, I'll point out how I have run into numerous people who came to Doctor Wu AFTER another eye surgeon had messed up. I met two such people during the last month, including one just this morning. She is the doctor people such as I will tell you you should have seen. She is the doctor the other doctors say you should go to next. Your eyes are two of the most important things in your life. Entrust them to the best eye surgeon. Ed L Natick, MA

Deborah Wayne is an amazing person and eye doctor. I have been going to her for years. Highly…read morerecommend her !!

Deb's the best PERIOD! I went to her bout 4 yrs ago got 3…read morepairs of glasses For FREE ! My Insurance was phenomenal! Get 3 pairs at once ( Reading, Work, Distance/Turned Sun glasses) Anyways recently I had something in my eye she took me Right in NO hesitation! I Seen her 2 days straight! To end this I lost my distance glasses she switch out my reading glasses I pick them up today! They're were READY DAYS AGO TOO WHICH Is the date I was given by the receptionist! DR Deb Wayne is a Gem ! Clearly successful with 2 offices ! One in maplewood MA. ( Malden) & other in Chelsea With gorgeous receptionists... Truth! All of it.. C-Cal

O atendimento é muito bom, o exame de vista é bem tecnológico e com muito profissionalismo…read more Super recomendo

Had an eye exam a couple months ago in which I called to see if my insurance covered it. I was told…read morethat it did therefore I decided to go forward with my exam. I pay my balance after the exam. Today I get a call from them saying that I had a remaining balance on my account even though I was told my insurance covered my exam. They also offered me to buy contact lenses for them for a much higher price than you can find on a website such as 1800contacts.com. Never going back there again as they were dishonest about my insurance coverage and didn't admit their mistake over the phone.

I am shocked to read the (couple of) negative reviews here. This is the best optical store I've…read moreever been to, both in Boston and New York City. John is so sweet, kind, cooperative, helpful (on and on), and Dr. Shah is thorough and kind as well. I can't fathom someone feeling "degraded" or having any kind of negative experience at this store.

Very disappointing experience. I provided three different insurance plans and not a single one was…read moreaccepted, which was already frustrating. The first eye exam itself was a terrible experience. I didn't feel like I was being treated by a doctor at all. The communication was rude, and I felt uncomfortable the whole time. Six months later, I came back to ask about getting a second exam for contact lenses, and I was made to feel degraded, like I was bothering them just by asking. The lack of professionalism and basic manners made the whole experience really upsetting. I left feeling bad instead of cared for.