I had a great experience with Dr. Yang. I had an early follow up appointment. An early morning 7:45…read moreappointment. The office was almost empty, maybe 2 other patients in the entire office. I was the only one in my waiting area, the previous patient had been attended to by his medical assistant. Dr Yang came out directly and treated me without his assistant taking me first, when I noted/asked 'do you do your own prep-work?' -- he said 'well i know people on early appointments are usually trying to get to work or somewhere else, so rather than have you wait I decided to do the prep-work myself because the medical assistant is busy with another patient. Beyond his pro-activeness, Dr Yang was professional, patient and competent and had good 'bed-side' manner. I highly recommend Dr Yang!

I am hoping someone had or have not had a similar experience:…read more Bear with me - broke a pair of glasses less than a year after getting them. My fault. Clumsy. I called to say just that-----I broke them and i needed to get a replacement pair. Not a new prescription. The appointment rep looked up my info and said the optical shop I got my glasses at was no longer in network and that i needed a new eye exam. This appointment took months to book which is the norm now. Got to my appointment, checked in, got seen. Then, I received a bill. Called the billing department to discuss, whoever I spoke to was clearly working from home and basically no help at all trying to explain what had happened. Too noisy and too busy shooshing kids and pets in the background. Got frustrated. I actually said F U on the phone. Hung up. Brought the new prescription at a different optical shop--The Optician asked for my insurance info----same as on the phone and going in person....the Optician was the one who saw that the prescription wasn't needed. Too soon. I explained exactly what happened and she said all she can do is order the exact same prescription, I was trembling with frustration - not at her. BECAUSE that is exactly what i told the appointment rep when i called months ago. She said the initial appointment rep should have seen that it was too soon for a new eye exam before booking the appointment and should have just order me a new pair. No need for an eye exam. I was not told this when I made the appointment over the phone, because again the person who made the appointment was also working from home like the billing person and probably not paying attention to what I was saying or looking at my insurance information in their system. Even if the first person missed my insurance information over the phone, the check in person should have seen it was too soon. I would have preferred to be turned away when I got there than to be billed for a non needed exam. How come the phone person AND the check in person didn't see my insurance information? AND me saying in person and over the phone that I just needed a replacement pair didn't register? Thanks for reading my vent. Calling tomorrow and asking for a supervisor or manager.

I just did the math, and realized that I had surgery at what was then known as Massachusetts Eye…read moreand Ear Infirmary, 38 years ago; my surgeon, Gregory Randolph, MD, and MEEI staff were fantastic, then; I was entirely cured by Dr. Randolph, and I've remained that way for 38 years. To say that I am a grateful patient, is an understatement. Here I am, 38 years later, and I remember Dr. Randolph's care, expertise, thoroughness, compassion, and concern for my well-being. Little did I know, then, that Dr. Randolph would become one of the leading thyroid surgeons in the WORLD. I've been back to Mass Eye and Ear several times, since then, to see a variety of specialists in ophthalmology, ENT, Facial and Plastic Surgery, and optometry. Every experience was over the top, and what you would expect of one of the preeminent eye, head, and neck hospitals in the world, and one of Harvard Medical School's flagship, teaching and research hospitals. In December 2025, I fell and had multiple injuries, including a fractured nose. Rather than see a plastic surgeon, who treats patients from head to toe, I opted, instead, to be seen by a Facial and Plastics Surgeon at Mass Eye and Ear. I was referred by a friend who is "in the know" in Boston medical circles, to Dr. David Shaye, who took outstanding care of me, and who managed to work some miracle in the Operating Room, where he returned my crooked nose (from the fall) to its original shape, without any incisions (or blood). Recently, I was seen for an annual eye exam, by optometrist, Dr. Leah Margolis, who performed the most thorough annual eye exam that I have ever had. Dr. Margolis' care, was consistent with her thoroughness and efficiency. She came up with a brilliant solution for my reading, that was a one-off, stroke of brilliance. I don't know how Mass Eye and Ear, Massachusetts General Hospital, Brigham and Women's Hospital, and Newton Wellesley Hospital do it, but they are the best of the best, and they have the best doctors, nurses, and other clinical staff (most notably, PA's, NP's, and CRNA's).

The type of care you receive here is like no where else in the World!…read moreWorld Class Doctors from all corners of the Earth and the most up to date knowledge of their Craft is second to none! The Best Medical Care one is exposed to is amazing! The Staff are all First Class.

I've been a patient of Dr. Nouri for a few years now. When she left Boston Laser in Brookline I was…read moreworried because I didn't want to see another eye doctor. Luckily, I found her and started seeing her again at her new office. Dr. Nouri is extremely thorough and errs on the side of caution, which I love. Her expertise in ophthalmology is second to none. She was the one who found my glaucoma in the earliest stages and has kept it stable. I recommend Dr. Nouri with no hesitation whatsoever.

From the owner: Welcome to Physicians Eye Care, the office of Dr. Nouri. We understand that you have countless…read moreoptions for your vision needs. We provide quality care by a dedicated physician in a small practice setting. In addition to healthcare backed by years of training and experience, the office is also a place in which patient comfort and convenience are prioritized. Unlike much larger practices in Boston, you will always be cared for by Dr. Nouri. When you visit our office, you are welcomed and examined by her and treated in the same manner she would treat her family. Your concerns are important to us, and we want to make sure all your questions are answered. Whatever your eye care needs, know that you are in capable hands of Dr. Nouri.

It is a privilege to write about Dr. Sang and her team. Not only is Dr. Sang an elite and amazing…read moredoctor, but she shows compassion and really cares. Sometimes, that makes you feel better and is more needed than the treatments! At a time when I feared losing my vision due to macular degeneration, she was reassuring and supportive , and always answers my never ending list of questions, and with patience. Another side of Dr. Sang that I recently learned about is her mentorship. There are a group of young college grads working there who are taking a gap year and preparing to get into medical school. She is so giving and proud of how many of these interns have gone on to great careers. Each time you go for an appointment, it's a "major production." There are so many steps in the process and I have come to understand why it takes so long -- they take no shortcuts! There is a huge staff that supports Dr. Sang and each one has a specialty, from the people who answer the phone and make appts. to the people who do complicated eye scans. I don't envy the appt. people as everyone seems to want a different time -- including me -- and it's hard to make everyone happy, although they try. I guess my only complaint is that I wish I could turn back Dr. Sang's clock about 25 years so that she'd be in practice for another 25+ years. While she is around, I feel incredibly lucky for her to be my doctor!

Dr. Sang is the best doctor of any type that I have ever had. She is extraordinarily thorough,…read morehighly skilled, and takes as much time as necessary to go over every detail. She is also extremely warm, compassionate and can explain complex problems in a very clear way. I have been seeing her for many years ever since she did emergency laser surgery on me after an accident. Yes, sometimes the wait is long, but you are told in advance how much time to allow for your appointment. It is absolutely worth the wait if you want the most comprehensive, experienced evaluation/follow up. All the staff are great. Monica is a gem and all the technicians and students revere Dr. Sang, for good reason. I always take Dr. Sang's recommendations regarding other aspects of my health as well. She looks at my general health and reviews all my test results and gives me solid, thoughtful advice.

I Started going to Dr Putnoi a few years ago after my doctor retired. it has been a great learning…read moreexperience for me. He is very knowledgeable and professional physician and earlier this year I had to have cataract surgery done on both eyes which was such a surprise for me since I knew nothing about them. He, so patiently explained the procedure to me and left no questions unanswered. I am very honored and happy to recommend him and his services to everyone. I have already had 3 of my friends go to him and are very happy. The staff are very helpful and knowledgeable also. I was contacted after each procedure to make sure that I was doing well And if I had any concerns. Thank you so much Dr. Putnoi for taking care of me . Carine C.

My experience at Putnoi eye care has been exceptional. 1…read more The office is really well run. The staff is very well trained, very pleasant, and even though it is very busy, you don't have long wait times. 2. Dr. Putnoi is great, very caring and superb at his craft. 3. Great follow up. I am so glad I switched to this practice. I feel incredibly well taken care of. 4. Highest recommendation!

I had to take my son here for a consultation, it was supposed to be a 9:30 appointment and we had…read moreto leave at 11:15 without being seen by the doctor, really poor scheduling and long delays looks like is the norm with this center, also our appointment got moved without even being informed, there is this person Sandy Z who does all the tests, she is a gem of a person who went above and beyond to help, other than her, everything else did not give me a good feeling about this place, probably the doctor needs to look into scheduling and book appointments accordingly

The doctors might be great but no doctor is worth a 1 hr wait. Patients should be called to be…read moreadvised the doctor is running late.

Base on my personal experience from consultation to recovery:…read more Consultation appt was done in Milford closer to home. Location was great, staffs were really friendly, wait time can be long as it seemed that they were trying to fit in as many patients as possible. Dr Patel was pleasant and the assistants were all helpful and friendly. However, I felt rushed by my appointment. The following up email from the lasik team was always very efficient and helpful guidance to what to expect, videos of the procedure, the dos and don'ts for recovery and other additional information were sent out by email. The lasik team was able to answer questions via email. I felt a bit more at ease knowing what to expect from the surgery. A month before the surgery date, I was informed that my doctor won't be doing my surgery. I have had to reschedule my surgery. It was a bit unexpected since I have already taken those dates off from my workplace. Anyhow, I was able to get my surgery done a week before my original appointment. It was done by Dr Brenner instead. On Monday of my surgery week, I received my surgery time and more details by email. Parking can be a pain especially there isn't any designated parking lot for Boston Vision. Meters are everywhere so you can park on the street. Upon arrival, there was a bit of waiting time. Then more testings done. Met with Dr Brenner after one or two testings. They finalized and corrected something important in the contract regarding of my right eye being the distance eye and left eye to be the eye for reading since I was doing mono vision lasik. Dr Brenner was nice and easy to talk to. Answered a couple of my concerns and questions. From then on, they asked me to sit in the waiting area and to be called in for surgery. Then an assistant came back and ask me to re do one of the eye exams coz they didn't get the results or right readings. Went back to re do the test then I was being asked to sit in the lounge room to be called for the surgery. Snacks and water or drinks were provided. As I walked into the surgical room, lots of bright lights above me. I laid down on a flat bed and immediately the assistants put some numbing eye drops on my eyes. Everything kind of just went really fast. One after an other. My left eye definitely needed more numbing drops as I asked. So they went to my right eye and started there first. I could see the whole procedure. Tool to open my eye lids and kept them open. I think they said it took about 12 mins for both eyes. But the most traumatic experience I had was with the left eye, I could feel the pressure pressing against my eye, the blurred vision as they lifted up the flap, the smoking or burning smell of the lasik when I stared at the green dots or light, the tool they adjust the flap back on.... I could feel it all. But the right eye not so much, just the huge pressure and the blurry vision. After the procedure was over, I was guided to the other room, and out the waiting room already. I was given written instructions to follow up the day of, the day after to a week of what to avoid and what to do for recovery process. Eye drop medication to apply, Artificial tear drops, eye shields and protection sunglasses too all including in the take home kit. The first night was the hardest, no face wash and avoid water in the eyes. Slept with the eye shield and applied eye medication. I would recommend to stick with everything that they told you! It's been finally a week, my vision is still a bit blurry but 20/20 vision according to Dr Patel (from the one week follow up appt). Needs to be patient with the healing process. Overall, I am glad I did it despite the discomfort and inconvenience for a couple of weeks or months.

Rushed service , no doctors that see you, misdiagnosed my condition - impossible to get appointment…read morewith opthamologist Just random young kids and inexperienced optometrists !

A first visit charges $120 extra for a contact lens evaluation, no matter how long you have been…read morewearing them. Each additional year has an $80 charge for contacts. This is a total ripoff. Unless there is a very great need, measuring for contact lenses is very little extra labor. Training for first timers could take a little time. But there's no need to charge again.

Overall great experience. Doctors were very attentive and…read moreaddressed all our questions and needs. I came here with my mother - who had an eye exam here. They treated my mother (who is older and does not speak English) with empathy, and understood what she articulated well. The staff was great helping my mother with testing and also helped her with glasses. When I checked in - they went through insurance coverage with us and everything was clearly explained.

A friend recommended Dr Schwartz to me and I am so glad she did. He performed my cataract surgeries…read morea week apart and both eyes are doing great. The entire experience was outstanding. He was incredibly thorough, professional, and took the time to explain the procedure in a way that made me feel completely comfortable and at ease. He listened to and answered all of my questions with genuine patience and care. It was so nice to find a surgeon who combines top-tier expertise with such a warm, reassuring bedside manner. My vision is incredible now, and if you are looking for an exceptional eye surgeon who truly cares about your health, Dr. Schwartz is the one to see!

Impossible to reach anyone at this practice. I took my business elsewhere and am much happier.read more

I have been a member of this practice for nearly a year and during that time have been nothing…read moreshort of immensely impressed by the knowledge, skill, attention, and caring of Dr. Zivich and his amazing staff of professionals. Always available. Spends ample time at appointments. I've never left with a single question unanswered. Best personal lifestyle and health care practice around. Goes far beyond "sick" visits. Thank you for always being there!

Below is the placeholder for a proper review…read more In case I don't get back to it, I absolutely recommend Dr. Zivich. If I had any complaints, it would be that with Dr. Zivich as my primary physician, I've completely lost my blinders to the twisted system that is mainstream US healthcare. Not to mention how badly the broken system contorts good healthcare providers. Anyone who survives the mainstream churn that is medical and clinical education in the US-- and retains their empathy and capacity for critical thought--has my respect and recommendation. Wait times are excellent, office clean & comfortable, and the best healthcare support staff I've ever encountered.