I recently had both of my cataract surgeries at SurgiSite Boston in Waltham, MA, and each experience was nothing short of extraordinary. From the moment I arrived, I was met with a warm and friendly greeting by Judy, the receptionist, setting the tone for what turned out to be exceptional experiences both times.
The overall impression as soon as I stepped inside was that the place was very clean and well kept, and that held true throughout the facility. The waiting room was spacious, and the staff were prompt and attentive. Omar on one occasion and Scott on the other were my patient care assistants; they were friendly and very helpful, ensuring I was never alone as they guided me from reception to the locker room and into the pre-op area. Naomi, my nurse, was more than wonderful. As she was administering the necessary eye drops and placing the port for my sedation with care and precision, she made me feel relaxed and reassured. Patrick, the anesthesiologist, was equally kind and informative, ensuring I felt comfortable. There were smiles all around, and I felt truly well taken care of.
Dr. Eric Putnoi, my eye doctor extraordinaire, greeted me with confidence and professionalism, confirming the details of my surgery. The entire surgical team operated seamlessly, making the procedure incredibly smooth. I was conscious during the surgery but felt no discomfort as Dr. Putnoi worked his magic.
After each surgery, I was quickly awake and my belongings were brought to me, and I left with the staff's well wishes. In a very short time, my vision has significantly improved, enhancing my quality of life and making tasks like driving at night considerably easier.
The care and expertise provided by SurgiSite Boston is truly commendable, and the entire team shines. Thanks to Laura, the manager, and everyone else for ensuring that the quality of care is top-notch. Thank you, SurgiSite Boston, for a stellar surgical experience both times! read more