Yelp is hardly the source for medical procedure opinions but while ranking a recent restaurant visit (great food and service), I could not ignore the other review. That said, I had a ptosis procedure performed recently and could not be more satisfied for the following reasons
- everyone involved was diligent, strictly followed every medical protocol without exception ( both pre and COVID associated )
- dr Freitag explained everything from start to finish to alleviate any potential surgical associated patient anxiety (none here but clearly well thought out and executed)
- while patient visit waiting times seemed long at times, this reflects sufficient time and attention devoted to each patient rather than "lounging around" time. I'm sure that dr Freitag has no desire to lengthen her workday any longer than necessary
- deep thinking and extensive experience/ reflection on the best clinical approach could be interpreted as distanced or uncaring but that is not an accurate situation assessment
So I wish folks would think twice before writing these opinions. Whether taught in law school, business, or in life words, once written an disseminated, cannot be undone. We are dealing with an md whose career is potentially affected by such comments so greater thought and deliberation are appropriate before publishing. Best to leave yelp opinions for restaurants and speak to the medical staff directly if you are concerned , disappointed, or have any doubts about either treatment or outcome read more