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    Retina Eye Care

    4.2 (5 reviews)
    Closed • 8:00 am - 12:00 pm

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    Tufts Medical Center New England Eye Center - Framingham - Exterior door to 800 Washington Street.

    Tufts Medical Center New England Eye Center - Framingham

    1.9(10 reviews)
    1.9 mi

    I HAVE BEEN GOING TO THIS PLACE FOR FEW YEARS AND I LOVE EVERY ONE their the frount desk and every…read moremedical staff are kind friendly and professional I highly recommend this office

    I am extremely disappointed with how I was treated at this facility. I came in experiencing…read moresignificant eye pain and redness, to the point that I could barely open my eye and was having difficulty with light. There was a discrepancy between the last name on my insurance card and the last name on my state ID. Instead of helping me resolve it, I was turned away and denied care. I contacted my insurance company, and they told me the office could have called them directly to verify my coverage. My insurance was also prepared to provide a reference number confirming the verification so that I could be seen. Despite there being a way to verify my insurance, the office still would not see me. I understand that offices have insurance and identification policies, but when a patient is visibly in significant pain and there is a way to verify active coverage directly with the insurance company, I believe more effort should have been made to help resolve the issue rather than simply turning me away. I left still in significant pain and unable to receive the care I came there seeking. This was an extremely frustrating and upsetting experience, especially given the severity of my symptoms.

    Photos
    Tufts Medical Center New England Eye Center - Framingham - Exterior entrance to Tufts MC.

    Exterior entrance to Tufts MC.

    Tufts Medical Center New England Eye Center - Framingham - Interior atrium ceiling

    Interior atrium ceiling

    Tufts Medical Center New England Eye Center - Framingham - Exterior door to 800 Washington Street.

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    Exterior door to 800 Washington Street.

    Retina Eye Care - retinaspecialists - Updated October 2026

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