I went in to have 2 designer sunglasses fixed. The man in the shop immediately fixed the in less…read morethan 10min and charged only $20. Professional, fast and friendly! Go here for your eyeglass/sunglasses needs. They are the best.

Rick is the best! Very customer service oriented and always willing to take the time to explain how…read moreto pick the best glasses for the customers needs. Highly recommend!

Dr. Bui is the best! I have been going to him for nearly 15 years, and he is incredibly…read moreknowledgeable and thorough. He takes the time to explain what he is doing, and there is never a sense that he is rushing through the appointment. If you want a top-notch optometrist, Dr. Bui is the person to see.

Dr. Bui is awesome. He explains procedures and the reasoning behind them. He is attentive and kind…read more He selects unusually courteous and competent staff. They respond in a timely and helpful manner via phone or email. My husband and I highly recommend!

I've been wearing glasses since I was 11. I choose places with nice frames that suit me…read more Visionworks has been my go-to for years now. I love the fact that they have locations everywhere. I can make eye exams online somewhere else if the one closest to me is not available. Today's visit with Dr. Samji was quick and efficient. Her team from check-in, to pressure test, was all very efficient too. My highlight was Jaime, who had an eccentric look, but friendliest nature. He was courteous in offering to look at my insurance info and reviewed the insurance package I'd purchased a year ago. He carefully fitted my new frames, and made sure I can pick them up at the store closest to me. I appreciate personable interactions when I go to stores because the age of AI and the decline of good old customer service is a sad reality. There was a lady sticking new frames, which was exciting too. I truly enjoyed my visit to this store, I hope others do too.

I went in person to make an appointment, the woman who helped me took all my information in…read moreincluding my insurance (both Medicare and mass health insurance cards was told they only take Medicare and there would be a $20 co-pay). Showed up to my appointment last night with a different staff they were, The doctor was extremely nice. But when it was time for me to do my lenses. (I brought my own pair of glasses to put lenses in.) I was told that they only take Medicare for the appointment and not for the lenses themselves nor mass health. Which was never stated while I was making the appointment considering I asked numerous of times while making the appointment in person that I would've been told this information before, along with being checked in going over my information for my appointment and not being told then. The person that helped me at the end of my appointment told me that I should've seen it or I should've looked on the website to see if my insurance was fully covered but if you go in person to make an appointment, how would you see it on the website? The staff should be better, educated on what insurances they fully take and fully do not take .

Great people. Had some difficulties with insurance and costs...they were able to sort everything…read moreout and go well beyond expectations and showed that there is good still in the world. Thank you! -Chris

These folks have been fantastic. You can get an appointment online (which humans and an automated…read moresystem confirm with care; also making changes is no issue), and the store is clean and attractive. Every single person I dealt with there was pleasant and professional, and the eye doctor is the best I've had *anywhere* in terms of being clear, open, informative, and thorough. I really feel like I got the best eye-exam of my life, including some fantastic home-eye-care advice and tips, and like I have somewhere to go back for future exams, glasses, contacts etc. for life. Nice work everyone!

I came to Medford Optical on the recommendation of a good friend, and I had a great experience with…read moreUmberto Rossetti, optician at Medford Optical. He is professional, knowledgeable, and took the time to ensure I found the right frames and that my glasses fit perfectly. He exemplifies exceptional customer service, making the whole process smooth and comfortable. It's obvious that he genuinely cares about his patients and takes pride in his work. Chandra Richardson, the owner of Medford Optical and an optician, is also extremely helpful and patient when addressing patients' eyewear needs and concerns. I am now a returning customer ten times over. I highly recommend Medford Optical to anyone looking for quality eye care and outstanding customer service.

It took 4 times to try to get my glasses right!!! Uggg. Lines?no lines? doesn't matter if I can't…read morefocus and see wearing the glasses. I tried to explain that the prescription must be wrong! No attempt to reexamine. Frustrating as all get out!! I finally gave up..took the glasses and put them in a drawer I'll donate Big waste of time and money They just don't listen!!

CRAZY expensive…read more Just try this one thing - go online, and see what they charge for AR (anti-reflective) coating. It's $200, and Google Gemini AI will tell you that the range of AI pricing should be $20-100. I priced glasses at Target Optical for $350, and Target isn't great. Online I got them for $250. Lenscrafters had the exact same glasses for $750. By the ay, they were Oakley 140 TOP SPINNER 4B, OX3136-0353, thin lenses with AR and blue light.

Went here for the first time ever. Doc as nice and staff was super helpful with me picking out…read moreframes and using my insurance to its max benefits.

I was pleasantly surprised with these guys. My usual were doctor couldn't see me for months, due to…read morecovid I assume. I was looking for a closer eye doctor anyway since mine was a hike. The last time I tried I ended up at a place that cared more about selling than my eye care. I won't name the place but they wouldn't allow me to take my prescription anywhere else for contacts or glasses. I had to buy them there for 3 times the price according to them. It was a huge ordeal and I'm glad that's over. Different story here! I made an appointment online for a few days out. Pretty seamless process. Upon exam they were very concerned about covid and had all precautions in place. Contact lens Exam was great and they even made me glasses in 5 minutes! Very friendly and courteous group of people. I would recommend them to anyone.

My daughter has been wearing glasses since she was 8 years old, and with him it was an…read moreextraordinary consultation, a lot of patience and dedication, thank you for the care and professionalism!

No one had written a review for a long time, so I like to say…read more They are the best; The digital Optometry Doctors are amazing (Booked every hour) their Opticians have more than 25 years of experience in the optical field and they try to accommodate Spanish and Portuguese speaking patients.

This location is awesome. Jaime and Carolina are wonderful, kind, respectful and professionals…read more It's always a pleasure to interact with the both of them. I've been going to this site for many years. They are professional and a great team! 1/13/26

Great at wasting your time!…read more When speaking with the person that makes appointments I was assumed that they take VSP. Upon arrival for my appointment, they informed me that they are out of network for VSP. I mentioned that the person that scheduled my appointment assured me that they take VSP, they said then said that they do. They told me to pay for the appointment then and they would give me a receipt that could be submitted to VSP and VSP might reimburse some portion of the visit. Obviously, they are out of network and don't take VSP. What a waste of time. Not fun getting jerked around either...

I tried this clinic out because I needed a new eye doctor and glasses prescription…read more The tech was friendly, but the eye doctor himself was dismissive. He wrote a prescription without talking to me about astigmatism. I can't wear my glasses without getting dizzy. When checking out, the desk staff was pretty rude. Then I got a reminder to attend my follow up? For what? They automatically scheduled me for two appointments without checking my schedule or asking me to attend. It feels very paternalistic, doesn't feel like I was involved as a participant in my care. I didn't feel comfortable there and won't go back. Why should my insurance (or a patient) pay for appointments every three months if there's no ongoing treatment?