I went in to purchase a pair of eyeglasses, with my prescription, and experienced the worst…read morecustomer service I've ever experienced. The woman did everything she could to talk me out of buying a pair of glasses there and she finally succeeded. I walked out without new glasses. If I could give this establishment less than one star, I would.

I had an amazing experience getting my annual eye exam here at Boston Vision. Dr. David Mignault…read moreand his staff are incredibly welcoming and efficient, getting me in right on time. Dr. Mignault is hands down one of the most knowledgeable and caring doctors I've ever seen. He didn't rush through the appointment, explained my prescription changes in detail, and gave me great advice on managing my eye health. I high recommend him!

I broke my glasses the other day and I also was overdue for a new pair. I have a eye appointment…read morecoming up, so the new pair will have to wait till I get my new prescription but the old glasses really needed fixing stat, so I decided to check this place out today since the reviews were so good! Well Yelp did not fail me - one of the lovely ladiesn at Heller Eyecare fixed my glasses free of charge and did it quite quickly even though there were indeed broken! Needless to say I will not hesitate to strongly consider them when I am ordering my new glasses. The selection there seemed very large and the fact that they are open till 6pm sometimes is very helpful. Thank you again to whomever helped me, life is too short to go around with taped glasses!

Office staff seems to be more interested in skipping out on office hours than doing their jobs…read more It's too bad - the doctors are great.

Not happy with their customer service. I came to Advanced because they were 5 minutes from my…read morehouse, had a high rating here, decent selection of frames and accepted my insurance. I spent over $700 out-of-pocket on a pair of glasses, and my insurance paid for the rest. Within a month a lens scratched and Advanced repalced it. Less than a year after my purchase what looked like a grain of sand became embedded in a lens. Also I noticed the red paint was starting to chip from the metal frame. I came in and immediately the person at the counter said something like sorry, we no longer carry that brand. Not understanding why that should be my problem, I asked to speak to the manager. He was pretty rude & said there was nothing that could be done about the paint and then acted like he would do me a big favor - rather than standing by his product - by replacing the lens, while trying to make me feel like this was my fault. He expalained that he had the same brand glasses and multiple children who were regularly grabbing them off his face, yet he never had a problem with these glasses. That's a great story, but I'll never return here!

False advertisement literally said to me yeah that's what I did say but sorry for the…read moremiscommunication that's not miscommunication. You literally lied to me so what happened was I got a prescription and they sold me some frames so first you tell me the frames are $1200 I'm on disability I'm disabled. I can't afford that. Let me see what I can do give them to you for $700 and the reason why I'm gonna give it to you for seven dollars because For a whole year if anything breaks on it scratches will fix it for free for a whole year less than six months the glasses broke bitch. Tell him he told me oh yeah you have to pay to get it fixed, but you told me the manager you told me that it was covered yeah I know I said that, but you have to pay is this even legal then he says I'll fix it one time for free then now it's all no void no what happened to my 12 month warranty on top of that let me tell you on top of that he says and you can't even get the frames that you paid for you have to pick out a different set of frames. How is that? I just got to be illegal

Being new to the area it was quite a chore choosing new doctors locally. Glad I went with Dr…read more Hussoin as the whole process was very smooth and painless. I booked directly with them online for a new patient eye exam as they were one of the closer places to me that actually takes Davis Vision insurance. The place was pretty easy to find and they have a small parking lot in the back as well which was convenient as it had just snowed and street parking were pretty tough at the time. The office is actually on the second floor when the staff kindly directed me when I was at the first floor office and I had to wait maybe 5-10 minutes after my appointment time before the Dr was ready to see me. Mostly because they would reach out to check your insurance beforehand so that was very helpful to cut down the wait time. The whole exam went very smoothly and Dr. Hussoin was very patient in answering all my questions. I was out with my new prescription in hand in maybe 20-30 minutes. I would highly recommend her for all your optometry needs !

the worst optometrist I ever dealt with! it's been 20 years I am wearing contacts and I went there…read morefor my routine eye exam to get my annual prescription. They told me my usual contacts were discontinued and found a new brand to try. The lenses they proposed were outdated and super uncomfortable but when I asked for other options they said there weren't. I know perfectly that there are other options so I requested my prescription and went to find other more competent doctors. But I needed to pay for a new eye exam fully out of pocket because my insurance already paid for their useless service. They just took my money and basically confirmed my old prescription and did absolutely nothing! They basically don't know what they arre doing! Plus the office is very old and the instruments they use very outdate! They keep the contacts in ziplock bags on a old wood bookshelf! Never again!

My daughter has been wearing glasses since she was 8 years old, and with him it was an…read moreextraordinary consultation, a lot of patience and dedication, thank you for the care and professionalism!

I had a thoroughly positive experience with Drizik Eye Care and couldn't be happier with my new…read moreglasses. Scheduling an appointment was super easy (managed to do so for the next day) and the whole process was very smooth from start to finish. Dr. Drizik is kind and pleasant. He and Umberto were helpful and patient when it came to helping me to find the right frames and did not make me feel rushed at all. Umberto has a sharp eye for aesthetics and can tell when the frames need a slight adjustment. I wholeheartedly recommend Drizik Eye Care for your optical needs and am glad to have found such an excellent optometrist.

Pearl Vision and Dr. Paul V. Hamel are working the system and I will never go back to either one…read moreagain, just on principle! I went to Peal Vision/Dr. Hamel in February 2016 as I usually did in the beginning of the year for my glasses/contacts/exam. In years past I never had vision insurance, so I just paid out of pocket, but as of 1/1/16 I had vision insurance, wohoo! My first issue is when I went to use my vision insurance the sales associates were telling me that I didn't have those benefits available, that EyeMed didn't cover that etc. Since I am in charge of the employee benefits at my work and I was the one who researched and spoke with the new vision carrier, I knew otherwise. So I left there with only my exam and ordered my contacts. I went somewhere else to use my frame allowance, which went through the insurance no problem, btw. So a few weeks later I received my explanation of benefits from my vision insurance, no issues there. Then a few weeks after that I received an explanation of benefits from my health insurance carrier. It was for an eye exam that I supposedly had in March with Dr. Hamel, NEVER HAPPENED! Pearl Vision/Dr. Hamel submitted a claim to my health insurance (because they pay for an eye exam once every two years) after my vision insurance had already paid them for the exam in late February. Timing is not just coincidence, my vision insurance cut them a check on 2/26/16 and a claim was submitted for a fictitious exam the first week in March!?!?! I reached out to Dr. Hamel's office and they referred me to the Pearl Vision billing office. I spoke with someone in their billing office in April, who told me that the double billing of the exam was an error and would be reversed. I gave them some time to process the reversal at the end of June checked my claims with both carriers, NO REVERSAL. So I called and left a message at the billing office @ Pearl Vision on 6/21/16, they never called me back. Funny though...I called my insurance carrier and filled them in on the issue and surprise Pearl Vision/Dr. Hamel is going to actually process the reversal of the claim, shocking since the carriers can dump providers for things like this. I will never go back to Dr. Hamel or Pearl Vision ever again. Just another example of how the health industry in America is screwed up! I bet Dr.'s get away with this crap everyday and we pay the price in increased insurance premiums!

I highly recommend Dr. Paul Hamel he has given me great eye care and eye glass prescriptions over…read morethe years, he truly is the best! He is a super nice guy who cares very much about his patients. Thank you Dr. Hamel for everything. Denise B.

I went in to have 2 designer sunglasses fixed. The man in the shop immediately fixed the in less…read morethan 10min and charged only $20. Professional, fast and friendly! Go here for your eyeglass/sunglasses needs. They are the best.

Rick is the best! Very customer service oriented and always willing to take the time to explain how…read moreto pick the best glasses for the customers needs. Highly recommend!

I'm so glad I found this eye doctor! Dr Stasio found a…read moreproblem with my prescription that another dr prescribed. Finally I can actually see with my contacts! He's also a very nice man and very professional. Having been to many drs over the past 50 years it's clear to me he's a great dr. Thank you Dr Stasio!

Located in Costco's Optical department. Convienient appointments. Very reasonably priced. I went…read morethrough a difficult fitment of bi-fical contact lenses. About six or seven visits trying over half a dozen different pair of lenses. Joe explained that this is typical of bi-focal lenses because some trade-offs may have to be made in far and/or near vision acuity to best fit individual needs. All for a flat fee of $100. Joe is very knowledgeable, professional, and very patient.