I used to love this place. It was my go to for lens replacement. They seem to always care about my…read moreglasses and my satisfaction. Also, the prices were reasonable. During my last visit, for a prescription lens replacement, I was very disappointed. For a simple single prescription it was almost $200 for lenses only! when they were ready, I did not receive any call back that my prescription was filled and ready to be picked up. when I picked up my glasses. I was asked to try them to make sure I could see out of the prescription which I could. But in the past, the technician would sit with me and make sure that the arms of my glasses were aligned, and he would bend them to make sure I had a good fit, he made sure that his customer was satisfied . I didn't find that this past week. Basically they wanted to make sure I could see and sent me off on my way. They gave me two tiny alcohol eyeglass wipes, which were dried up when I opened them . this is why we see many stores closing...great customer service matters and if we aren't appreciated we shop online, and get better prices. I don't think I will be going back here. They've lost that personal touch, which I had appreciated in the past.

King Optical is beyond amazing. I've been a customer for over 50 years and have never been…read moredisappointed. Their prices can't be beat and the service is stellar. I lost my glasses while shoveling last weekend and I need them for reading. I thought I would have to buy new glasses and hesitated because my yearly appt is in two months and my prescription might change. Kim listened patiently and came up with a solution that made me very happy. She put in a rush order for the lenses and found a suitable frame that was more than reasonable. She treats you like family as soon as you walk in. She truly made my day.

I have used their services both with replacement lenses for my frames and examination for…read moreprescription. They have always been courteous and professional. Never unkind or abrupt with me or anyone else in their business. Would recommend them.

Horribly rude staff. I called 3 times and they hung up on me every time until the 4th time I got…read morethrough. Rude person on the phone when I finally spoke to someone. They don't care or want your business. Go somewhere else. Plenty of other eyewear shops to go to.

I found this clinic from my vision insurance's website. Everyone here is so friendly and made me…read morefeel welcome. Dr McAlear is very open to address any questions/concerns I have for my vision health. He is also very educative about my conditions. This clinic also has a glasses specialist who will help you choose which frame is best for your need. Highly recommend this clinic for your eyecare.

I had to bring my 90-year-old mother-in-law in for an annual check-up. She is wheelchair bound. The…read moreservices received by Dr. McAlear AND the front desk staff were amazing. The first thing I noticed ... the door was already open before we got to it to help me roll her in, and the wait was very short. Dr. McAlear came out first to talk to us briefly about what would be most comfortable for my MIL during the exam. She stayed in her transport chair throughout, so he had to actually move this exam chair in the room to make room for her transport chair. His exam was thorough, and he spoke clearly and slowly so my MIL could understand him. She felt very respected. They all did everything they could to make it a positive experience for both her and me. I would definitely recommend him!!

I had the best experience at Nielsen Eye Center. Dr.Ng was amazing and Linky and Phuong were the so…read moreamazing in the optical department and helped me pick the perfect glasses for my face shape . Quincy has a fabulous collection!! Highly recommend

The worse experience ever. Glad to see there are more negative reviews. seems the head doctor has…read moretreated others the way he treated me. Disrespectful and quite dismissive. He robbed me of my savings by lying and telling me to pay out of pocket and he would fix my near and far sightedness while he took care of cataracts. He is a smooth talker but not to me, he was rude, he brushed me off. I kept asking about when I would finally see again and he kept telling me to come back and each time CHA-CHING, another copay. For what? My primary doctor told me she stopped sending patients there due to his UPCHARGES! There is nothing I can do. He took my money and I am unable to have another eye surgery or I would risk having a detached retina, or worse.

Staff were exceptionally kind, helped me pick out frames and helped me feel confident in glasses…read more(which I usually don't like wearing) 100% recommend this location, plus the options for frames are amazing!

So the store undergoing a renovation and should be back bigger and better it seems. They are still…read moreopen normal business hours but their showroom is reduced to a smaller section while construction is in progress. So i ordered my glasses with script + all the bells and whistles. The process was overall pretty easy, they can compare in store promo and your insurance coverage if it applies. Once compared you can choose which method saves you the most and go with the better deal! The good thing about going in store is being able to have the frames tried it on, then when you find the one you gravitated to, they'll make sure your PD measurement and alignment of the lens to your eyes are at the proper level. So we got the pair ordered and i was told about a week (now i know it's usually 1-2 weeks). 2 weeks pass by i hadn't received a text or call. Waited until 3 weeks, still no signs. Called in and spoke with the store manager who was very nice over the phone and she would personally look for them as they were marked as delivered to store yet, unfortunately nowhere to be found at the moment. I was told we'll get a call back. Didn't hear a word, so a month goes by and i stopped in to check in person. Staff told me it was delivered somewhere and was lost, so they actually ordered a replacement to be shipped out. That's cool, just wish i was going to get a text or update as i was sort of in the dark. Week 5 roll around and i finally got the text they are ready. I was in dire need of new pair with the premium anti-glare and polarization for work. Manager felt a bit disconnected at the time almost felt like a "man let me get this case done and sent" but anyways i know things get busy and hectic i suppose. Anyways helped adjust the frames once, she also gave me a prorated discount cash back for the inconvenience and sent me on my way. I'm glad they did do something to make up for the 5 week turnaround time. I appreciated that. Especially since they weren't cheap but also bought the insurance for a year (which starts once you pickup not when you buy, that's a plus) Anyways may get a second set in the near future since insurance has started a new year again. Love my Tom Fords frames!

Many of my family members, including myself, have been going to Dr. San Clemente for years; some…read morehaving been with her for over 30 years, with every visit being an absolute pleasure. Dr. San Clemente is great at her craft. With such a vivid personality, she makes every visit enjoyable, and makes sure all of her clients are provided with the best care. Dr. San Clemente takes the time to explain things to you, and to provide you with the best options. She also has a wide variety of different frames from multiple different brands, which are always fun to browse through, and to try out new, fun and funky styles. I've gotten many different frames from her, and am always greatly satisfied. Dr. San Clemente truly enjoys what she does, and genuinely cares about her clients. Every visit to her office has always been fun, helpful, and successful. I would, without a doubt, recommend her.

Overall, the experience I have had with this doctor's office has been mostly annoying and far too…read morelengthy for what I needed. I went to Dr. San Clemente for an eye exam and contact lens fit and it has taken me a month to actually get contacts. The wait time for anything that is ordered is over a week and communication seems very poor. I was told I could simply walk in for a contact lens check but upon calling to verify on the day I wanted to go in, I was told there was no room for me, lengthening my experience further. The staff person I have dealt with is neither friendly nor helpful. The office itself is very shabby and run down. They do not make reminder phone calls for appointments and the hours are a little limited. The doctor herself is very knowledgeable and friendly enough, but due to the inconvenience and unfriendliness of the staff, I will not be going back.

I had an annual exam in Dec. Dr Cleary saw an infection & recommended me to a cornea specialist…read morebefore she would proceed with my new prescription. It is now March and the cornea Dr that has been treating me, has ok'd for me to go back for my eye exam. Called Pearl Vision on Saturday, got an appointment for Monday evening after work. I have been coming here for years and will continue to. Thank you Donna & Dr Sinopoli for getting me in so quick.

Always a great selection of new glasses, the doctors doing eye exams run on time, the pricing is…read morequite fair. The clerks at the front are awesome with helping get your glasses adjusted, giving advice and helping to get the best look and fit overall I couldn't ask for a better eye Doctor. Dr Sinopoli and Dr Cleary are amazing!!

I had no idea Warby Parker was here until I decided to take a chance and do the "try on by mail"…read more And I booked an eye exam once I found this brick & mortar location. So glad I did! The eye exam was as thorough as any I've had, by a doctor who was informative, pleasant and understanding of my concerns. As a bonus, there were appointments available about a week later so I wasn't looking at a month-long wait. Took me about five minutes to choose from a wide selection of beautiful frames- very different from the usual brown, tortoise and black choices elsewhere- although those were all available too! Customer care was through the roof from a very helpful & personable rep who walked me through a painless ordering experience, emailed me a reminder to check out another style I liked the next time I was in, all in all about 15 minutes to being done. I'm a fan- I'll be back. Go and check out the service and selection, you'll he glad you did. Oh, and first appointments of the day are at 9am!

Deceptive business practices. Online Warby Parker ad states $85 for an eye exam. I arrived at…read morestore for my optometrist appointment and asked counter person if eye exam was $85, she avoided my question and walked away. After exam was performed I was charged $130 for exam. I asked manager online as stated $85 and he replied there is a mixup with the national online sale and each store has a different price. When I got home I went on the Warby Parker Hingham website. On their own site it advertised an eye exam for $95.00*. When you look at bottom of page the * stated each store can charge a different price, however this was the Hingham's own website. So why don't they just advertise the true price?? Bait and switch, stay away from this location

I had a great experience! Dr. Vo was friendly and very knowledgable. She took her time to explain…read moreher recommendations including the science and trends happening. I learned a lot about the tests being performed and how my eyes would change as I aged. There were also lots of options provided for contact lenses for me to consider. The rest of the staff was friendly and helpful. The office was clean and tidy. I was able to get an appointment quickly. Parking can be tricky since it is street parking.

I felt very much rushed. I couldn't live on in at 12 o'clock with people are taking lunch, but…read morethere are a lot of things that left on the answer for me and that's this thing. I really didn't like. I know a lot of things. I have a lot of wisdom I thought I felt the doctor wasn't paying attention to things I asked and didn't answer my question. I don't like it when people are cocky applied book. A doctor is only a piece of paper. The male doctor is a man upstairs.