I used to love this place. It was my go to for lens replacement. They seem to always care about my glasses and my satisfaction. Also, the prices were reasonable. During my last visit, for a prescription lens replacement, I was very disappointed. For a simple single prescription it was almost $200 for lenses only! when they were ready, I did not receive any call back that my prescription was filled and ready to be picked up. when I picked up my glasses. I was asked to try them to make sure I could see out of the prescription which I could. But in the past, the technician would sit with me and make sure that the arms of my glasses were aligned, and he would bend them to make sure I had a good fit, he made sure that his customer was satisfied . I didn't find that this past week. Basically they wanted to make sure I could see and sent me off on my way. They gave me two tiny alcohol eyeglass wipes, which were dried up when I opened them . this is why we see many stores closing...great customer service matters and if we aren't appreciated we shop online, and get better prices. I don't think I will be going back here. They've lost that personal touch, which I had appreciated in the past. read more

King Optical is beyond amazing. I've been a customer for over 50 years and have never been disappointed. Their prices can't be beat and the service is stellar. I lost my glasses while shoveling last weekend and I need them for reading. I thought I would have to buy new glasses and hesitated because my yearly appt is in two months and my prescription might change. Kim listened patiently and came up with a solution that made me very happy. She put in a rush order for the lenses and found a suitable frame that was more than reasonable. She treats you like family as soon as you walk in. She truly made my day. read more

The level of service at King Optical is next-level, genuinely fit for a king. I am on my own when I go into LensCrafters, Pearle Vision, etc. A wall of different frames, an excessive amount of selfies, a relative receiving them and telling me their thoughts. They won't even notice you're there until you've selected a frame you've decided to purchase. At King, you go to the window and tell them you want to order a new pair. You sit down and wait a few minutes to be called. You share an idea of what you're looking for there, and they start bringing the frames to you. You are not limited only to those similar to what you described, but they also bring out frames they think might look good on you. During the process, you give feedback, and they bring more frames to you until they nail the all-around perfect one. They also help by giving you feedback as to what looks good, better, or not for you. When I went to order, I got the opinion of the woman I was working with. She also offered to call another woman for a second opinion and even a man for another view. All this ensures that when I pick up my glasses after the order, I can feel and look like a million bucks! King Optical is also the only shop around (that I know of) that can make Trivex lenses. Seeing how I am blind as a bat (I cannot see the big "E"), having a non-polycarbonate option is paramount. The aberration drives me completely loopy otherwise. With these, King Optical has become my go-to place for glasses. Their level of service has been unbeaten by any of the chains/franchises I have been to. They also have a material that allows me to see colors without the reds and blues separating unless I look directly at an object. read more

I stopped in on Friday , 10 minutes before closing time, my glasses had a broken frame . I've never been there before and within ten minutes they had my glasses fixed and ready to wear , they were very professional , great personalities and genuinely care about helping people. If you need any help with your vision , I HIGHLY SUGGEST going to King Optical !! From the receptionist to the Dr. they're great !!! read more

Absolutely fantastic eyeglasses retailer providing incredible service. You will not find anyone better! Highly recommended!

These guys are the real deal. Located in a residential section, they are off the beaten path but super easy to get to. Showed up with busted glasses and they were able to not only fix them fast but also at a very reasonable cost. It was a regal experience indeed. Will definitely be back for my next pair of frames. read more

Best place to get eye glasses. Just take in your prescription and look at their selection of eyewear.

Top-notch customer service indicative of a well-established local business. They don't offer exams, but King is the only place to go for glasses / contacts. The prices are beyond reasonable- affording me the luxury of multiple pairs of glasses in addition to prescription sunglasses. They have a huge selection of frames, but are always happy to order something if they don't have what you're looking for. A couple of late nights as well as Saturday morning hours allowing the convenience of the larger mall shops. read more

King Optical - Eyewear & Opticians Near Me - Braintree, Massachusetts

I had nothing but wonderful experience while buying eyeglasses from King's. Wonderful people, capable/competent staff, fast service, reasonable price... they have it all. Highly recommended. BTW, they gave my progressive eyeglasses in 2 days. They have their own lab downstairs. And they were very very low in price as compared to Lenscrafters. read more

I got amazing service from Kim when I was ordering new contacts; she noticed that I was ordering two boxes of 12 instead of one box of 24 (since contact RX was the same in both eyes). She called back to make the change which saved me money. Thanks for calling back! I read the RX wrong. read more

Love this place, Stephenie was really welcoming and patient even though I was really picky on choosing a frame. It took about 2 days to get my glasses and my contacts. If they don't have the frame you want, they can order it! Will definitely come back! read more

I recently purchased new glasses from King Optical. I worked with Brenda who helped me pick the frames. She was so patient and found me frames that I love!! Getting loads of compliments! read more

I went into King Optical to help my father change his prescription. I was helped by Stephanie, who is very kind, professional and radiated such positive energy. My experience at King Optical was top notch! I will definitely be back for my own pair of glasses; when the time comes. What a hidden gem! read more

This is a little hidden gem...It is hidden in a residential area which you would have no idea it was here.. Had a family member tell me about this place. Thinking cause it is so far away from us (45 minutes) I didnt think it was worth going to. I shopped around and got quotes eye doctors wanted $534, BJ's wanted $435, Walmart wanted $400. Had to visit the family anyways down in Braintree, stopped on by just for giggles and found out $208 and that is without the insurance kicking in. At that point it was sold.... All the frames are in all the room, which you need to poking around and trying them all on and take which ones you like with you...Then you meet up with the workers and they help you figure out which ones fit your face and the Rx you are needing would be best for the frame. Now, depending on your insurance either they will have to send them out or they can make them there. Honestly if your in the market for glasses this is the place to go.... read more

I just picked up my new pair of glasses at king optical and I have nothing but positive things to say! I love how the office and staff are so welcoming. I worked with the nicest young lady, Denah (spelling?) who helped me pick out different frames. I just have to say that I am the most indecisive person (so it takes me a while! ) she picked out different options and ones she thought would look good on me as well as helped me pick out the new styles that were in. Denah never once made me feel like I was taking too much time and I never felt rushed like I have at previous optical offices. She was so helpful and personable and made my decision so much easier! I am in love with my new glasses and have been getting so many compliments on them since I started wearing them this week! Iam now sending my own husband and mother in law in to King optical!! They are clean and have so many varieties to choose from, you can't go wrong here! Thanks so much! read more

This place is to great for any of your eyeglasses or contact needs. They do not do exams but bring in a prescription and they will take care of all. Their selection is huge and if they do not have what you want they can order it for you. The customer service is what you expect from a good old family run place that you only hear about from your grandparents. Jeff is super friendly and well informed. I've been going there for a few years and have never been disappointed. It is not one of those one hour glasses factories but the wait is well worth it. read more

My family has been going to this place for years; myself, I've been getting glasses here since i was 9. Now that i'm in my 20's, i still won't go anywhere else. Went in today (on a Saturday, open 9 to 1 which is convenient), it was pretty quiet and between the time I checked in with my prescription to the time I met with the optometrist (sp?) was only a 5 minute wait. I believe she said her name was Dina and she was fantastic! I described the type of frames I was looking for and she helped me look and narrow down my choices. She even picked out the awesome pair i ended up buying. I was in and out within 20 minutes, but I know Dina would have stuck with me even if it took me an hour to pick out frames..she was so patient! read more

When I was a kid, King Optical had the cheapest prices on prescription glasses on the South Shore. Well, times have changed and they have become expensive. And a little cranky customer service. Still very busy. I compared prices with 5 or 6 other places and Costco Optical in Avon, less than 20 minutes away by car off Route 24 was the least expensive by far. read more

I have been going to King Optical for years. The business has had newer owners and you can definitely see a decline in service. Today, when I went to pick up my new eyeglasses, the person went to adjust them and the frame broke. A new frame couldn't be ordered because apparently that specific frame is no longer being made. Several employees searched for a similar frame to transfer the lenses into. Another frame was found, not nearly as light weight though, and the lenses were cut into that frame. This took approximately 1 hour. I asked a couple times to have the glass trimmed because it had tiny string like stuff on it. When I went to check out, I was still charged a balance of $70. You would think after breaking my frame, and wasting an hour of my time that the company would have waived the final $70. This is likely my last time going here. I really miss the previous owners and their expertise and excellent customer service. read more

I apologize in advanced because this review will be rather long. I went to King's Optical couple of weeks ago. My Ophthalmologist recently gave me a new prescription to correct my myopia (nearsightedness). Wanting to support a small business, I chose King's Optical. I took a chance (mistake on my part) because although many gave me positive reviews about King's Optical, my mother had a very concerning interaction with one of their employees. My Appointment. I and my mother entered the establishment and the secretary (an elderly woman) greeted us. She asked why I was here and asked for my script, so forth. Very pleasant interaction. Moments later an employee (I believe his name is Brad) came out to assist me. It kind of went downhill after that. He immediately became anxious because their business is not covered completely by my insurance. I told him that it was not a problem and that I still need the glasses either way. I am in my third year of Medical School, I need to read. I told him I would pay out of pocket. He still seemed anxious but not as much. The frames at King's Optical are pretty good, nothing fantastic and nothing absolutely terrible. I picked out two different frames to decide between. My final choice was an Elle black frame. Once I was certain of my frames, Brad measured my center of vision. Now, this is not Brad's fault but the machine they have for taking measurements is rather old and apparently rather inaccurate. After taking measurements, Brad adjusted my frames to my face. I had to work most of the week so we agreed that my mother could pick up my glasses for me since he had already made all necessary adjustments (mistake #2). I paid in full before leaving; that was on a Tuesday (Mistake #3). Now, I've had glasses before so I know how glasses should feel. I also know that sometimes there might be an adjustment period. This was not the case for these lenses and frame. I felt as though I was literally wearing someone else's lenses. Although I could still read, I was seeing double images with this being more severe at night. It was not the typical glare that you see but an actual superimposed image on top of the actual object. I tried driving with these glasses and had to remove them for safety. It's kind of amusing if you realize that these glasses were prescribed to me especially for driving and school work. Mind you, my mother has had the same situation happen to her with the same employee and her prescription is MUCH stronger than mine. I brought my glasses back to King's Optical and asked nicely if my glasses could be tested. Immediately I was ushered to talk to Brad. I explained the situation and asked him to check my glasses. All he did was ask me to read the eye chart with my glasses on. I read the eye chart and he said, that there's nothing wrong with my glasses. He brought me to one of the showcase rooms and pulled out a pamphlet of lights with a glare. Before he could even ask, I immediately told him that I was not experiencing glare but double images. The only thing this man could say to me is that "The prescription is wrong you have to see your doctor because it's his fault". Mind you he said the same thing to my mother and refused to fix her glasses as well. I was not going to fight someone over glasses so I told him that if he couldn't fix it I would take it somewhere else. He became flustered and said "what". I repeated myself. He scoffed and said "you don't believe me?!". I said, "No, because the same thing happened to my mother". I left the establishment not planning on returning. Before I finish, it's amazing that the SAME doctor made the SAME mistake on a different pair of glasses to two people in the same family. It's not impossible but rather peculiar. I headed to Eye Health Services to have them check my glasses. After 30 minutes of manipulation, calling my Ophthalmologist to review my script, and a few tests on the glasses they were able to tell me that curvature of my lenses were just too severe. Nothing to do with an inappropriate script. I decided to return my glasses and just go to Eye Health Services. I called King's Optical and asked for Brad. I told Brad exactly what my Ophthalmologist and Eye Health told me. Again, he scoffed and said that the lenses I received were stock lenses. Unfortunately for Brad, I know that there are more than one type of stock lens. I kindly asked for my refund and received it. Upon returning my glasses I overheard Brad and another employee talking poorly about me and blaming my doctor; that is VERY inappropriate. I WOULD NOT RECOMMEND GOING HERE. I ended up paying $5 less at Eye Health than I did at King's. I received better frames, anti-glare and a coating for my glasses. Go to Eye Health; at least they will believe you and work with you if you're glasses are having a problem. They don't blame an ophthalmologist who's been around for over 15+ years. I love my glasses from Eye Health; I highly recommend them. read more

I came here to very my sunglasses repaired. It was very inexpensive, i walked in and out within five minutes and when i mentioned non of the cases fit my sunglasses they gave me a case from backroom for free. I am very pleased with the service i received. Thank you. read more

I purchased frames while on vacation. Came home to RI to fill my prescription. I could not find anywhere willing to work on my frames until someone suggested King Optical. I worked with both Kim and Stephanie and from the initial meeting to walking out the door with my glasses completed, it was a very positive experience. Both technicians were knowledgeable, friendly and helpful. I would go back to King Optical without hesitation and will recommend to family and friends. Thank you to Kim, Stephanie and Maureen. read more

I went in today to get my eye glasses fixed, which was a relatively minor repair involving the screws on the hinges. They fixed them in under 10 minutes and didn't charge me a thing! DEFINITELY recommend coming here if you're in the area and need anything done with your glasses! read more

If price is your only motivator, then this is your place. I was able to buy a pair of glasses for my son and myself for a very reasonable price. Also, the women working at the desk could not be any friendlier. They were very nice and very helpful. That is where the positives end. We were brought into a tiny room with a VERY small selection of frames. When we weren't able to find a pair for me that I was happy with, we were (almost begrudgingly) brought to another room upstairs with more frames. I had no idea there were more rooms with more frames, and I have no idea why I wasn't able to look at them all at first. Here I was able to find three pairs that I liked, all similarly priced, yet the optician felt it necessary to try to talk me out of two of the pairs. He had also snickered when my son tried on a pair and said a disapproving "no", BEFORE WE looked at him in them, as if he were paying for the glasses! Additionally, the optician asked if I wear contacts, which I told him yes, I do. Then he spent a good ten minutes trying to convince me to buy them from him. Offering to have me order them from him would've been fine, but I got the hard sell, which I also got the NEXT DAY when I picked up our order!!! UNCOMFORTABLE! When we placed our order I was asked to sign two pieces of paper that were not explained to me. I glanced at them but I'm now kicking myself for signing just to get the hell out of there. Not professional. I will not return here. I will pay more for so I can see the entire selection up front, choose my own glasses without the optician's unsolicited opinions, and not be creeped out or pressured into maybe buying another product. read more

I LOVE these guys for kids' glasses. We've been coming here for six years, ever since my now 8 year old was only 2 - so many options for kids' frames. They have them all in one room and I always feel like we can just go in there and try on glasses for her for as long as we want, and then when we get fitted the service is fantastic. read more

Great optical shop. Prices are lower than most anywhere and if you like a frame and they don't have, most times they can order it for you. Customer service is great and they don't try to force unnecessary upgrades to your lenses to get you to spend extra money. 100% happy and a long time customer. read more

ABSOLUTELY BEYOND 5 STARS! The place to go to get your prescriptions filled! Either for glasses, sunglasses or contacts!! Excellent customer service, short wait to be consulted with an optician! This place is a gem and ancient but the loveliness is always warm and kind. Perfect price as well! No appointments needed! Just WALK-IN! :) read more

Not sure how great this place is for buying eyeglasses but this is your place if you want to fix your glasses. I'd come here before and it took 5 minutes and was really cheap. But what really gives them the 5 stars is the genuine kindness of the people here -- Case in point, on a vacation to San Francisco I had an allergic reaction to my new contacts leaving me literally blind in one eye (since has healed but guys, I was blind for DAYS). Icing on the cake is 5 minutes after realizing my eye was messed up, the arm of my glasses broke off. Anyway they gave me a new glasses arm, fixed it on the spot, and didn't charge me anything. It probably wouldn't have been that expensive but it was really nice of them since I had a bunch of other medical bills that it was nice to not worry about another thing. read more

What a lovely place! Super busy but full of really kind people. I broke my favorite sunglasses a year ago and stumbled upon them one day and thought I'd give it one more try to fix them. Here comes Pat to the rescue!! He fixed them fast and for cheap! I highly recommend this place for any optical needs. read more

I love this optical shop. Excellent work, fast, polite, innovative solutions. I'd give 6 stars if Yelp offered the option!

I have never yelped before and always thought about starting but after visiting King Optical I knew I had to try it out. The service here is wonderful. The lady at the front desk was super friendly and polite. The gentleman who helped me pick out my glasses was the best. He helped me find the cutest pair of frames and I thought that it would be expensive but the prices were very reasonable. Im gonna tell everyone about this establishment and I can't wait to continue doing business with them! read more

I came in to get my glasses repaired and I am thrilled with the results! I received fantastic and friendly customer service from the secretary. They repaired the glasses as I waited. The glasses were complete in 10 minutes! I am so happy that I found King Optical. I will continue to use this business for eyewear service! read more

This place is absolutely amazing! They are so willing to help with any of my contact and glasses needs. Everyone is super friendly! I will never go anywhere else! read more

I found the reviews for Optical King on Yelp. That is what convinced me to check out this business. I can see why it has so many positive reviews. The staff were very polite and the product selection was good- 5 rooms filled with eyeglasses on double-sided panels on all walls. The optician was very knowledgeable and professional. She informed me of all available options for the lenses, carefully reviewed the order, and answered all of my questions. My order was ready within a few days. As others have stated, at King Optical, the product quality and service were excellent and the price was less than half of what LensCrafters had quoted (including LensCrafters promotional discount). Would I recommend them? Absolutely! read more

Incredible customer service. Quick service, helpful staff, charming location. I plan to be back soon.

Really great, affordable glasses. Don't be put off by the residential side street location - it doesn't look like much, but once your inside it has rooms of frames. The front desk can sometimes be staffed with a less than helpful individual, but if you ask for Hans to fit your glasses, you will be delighted! read more

They are amazing! They were able to correct the fit of my glasses that other brand stores had not been able to fix for years. I love that they can put my new prescription lenses into my old frames - something other stores just will not do. Highly recommend King Optical. Their service is perfect. I find the prices very reasonable. Excellent turnaround time, too. read more

Been going to King Optical for several decades and have always enjoyed their service and friendly atmosphere. They repair your glasses opposed to pushing you into new ones, big plus in frugal times. Or opt for something new through the displays of frames. Reasonable prices are one of the biggest draws I might add! read more

King Optical is, by far, the best place I have ever gotten eyeglasses. Their prices are unbeatable and the service is excellent. Everyone there is very friendly and helpful. I am extremely nearsighted (-8) and always go for the highest index (most expensive) lenses. King's price for the 1.74 lens is much cheaper than any place else, including online. I bought a pair of glasses elsewhere last year, with 1.74 lenses, but they still looked "coke-bottle" like to me, so I never wore them, even though they were extremely expensive. I was so happy with my King glasses this year, I showed the other pair to the folks at King.They suggested tinting/dying the edges and offered to do so at no charge (!), even though I hadn't bought the frames or lenses from them. What a world of difference! I now love both the new ones from King, as well as the year-old pair that King "fixed" for me. I will never buy eyeglasses anywhere else! read more