These guys were very helpful friendly and polite to me when I needed to upgrade my laptop's speed…read moreand consider the options of increasing the internal memory versus buying an external hard drive. They also fixed little problems I had right on the spot, like my wireless internet connection not working properly. Works now! Took them 2 seconds to fix. No charge! They were really quick with the modifications they needed to make to my laptop and I had it back within the hour. The prices are very reasonable as well. I'm so glad i did it.

I have used Computer Escape twice now. Both times they were wonderful…read more My laptop hard drive was fried and they replaced it. It was very reasonably priced and the staff is very friendly and know what they are talking about! I had to go back 6 months later for some computer virus and yet again, they were amazing. They are honest and up front and tell you if it's worth fixing or not. I like that about them. I can't stand when a company will just fix something not worth fixing to make a dollar. Then two months later it's going to break. I definitely will always use Computer Escape for all my Computer needs. They do an amazing job.

Having used and trusted Wizard Computer Services in the past to handle my large corporate business…read moreIT needs, I knew they were great at what they did. I didn't think they would take on a smaller client now that I had moved out of the corporate world, but thankfully they did. They really do understand that when you have IT issues, that your whole business can come to a complete halt. Just one call and they were ready to help me solve my problem quickly, efficiently, and seamlessly. They delivered and installed my new system while I was at a showing and when I returned to the office, I was up and running seamlessly so my business never experienced an interruption!

They charged me a lot of money for no resolution of my computer problems…read more In fact , my computer was running slower after the tech's visit. They still charged me for three hours!

They do great work. Sent a tech to my house, I was having a computer melt down, and an almost…read morebreak down, it was college application time and I was preparing to send alot of information and couldn't even start the computer or get the virus software to work! They knew exactly what was going on. They also installed free reputable software for me to run weekly to avoid these problems, the free software has run better than anything I bought previously. So you will definitely save money there. I would highly reccomend them. Have used a couple of times, and they are honest. If they think it will cost too much to repair, they will tell you not work it or they will even try to get used parts if available to keep cost down. A satisfied customer from Franklin, MA

Speak with Jim Filbin at Beacon Telecom. Jim is persistent, creative, resourceful and fair. He does…read morea great job!

Beware. I urge anyone considering this service to carefully…read moreexamine ii's online reviews. I booked a service for 10/4/25 and waited 4 hours for a no show, no call. Like a fool was willing to offer a second chance and rescheduled for 10/5. one hour prior to service was informed of cancellation. I'll find a company that delivers. Beware.

This is a zero star review! A technician confirmed an appointment then calls me 2 minutes later…read moresaying there is a conflict of schedule and tried to reschedule me for a different day. When I called the technician out for confirming the appointment even though there was a scheduled conflict he got defensive, gave me attitude and hung up on me. He then cancelled the appointment on me. Why would they confirm the appointment if he couldn't make it? It doesn't make any sense. I cancelled the service due to my experience and they tried to charge me a $50 cancellation fee. This company is a complete joke. I would never recommend anyone to use this company. Sony the technician you should do better and be more professional. Please stay away from Hellotech!

Very disappointing to go to this location to change my carrier to AT&T and the door was locked but…read morelights were on and waited outside with another customer and no answer! Went to a massage Envy and the women said SHE WAS THERE BUT THRN WENT OUTSIDE AND HER CAR WAS GONE... So I left! And so did my new business with AT&T Their Loss!

Received exceptional customer service from Victor recently while I was in the market looking to add…read morea line/phone for my son. Victor helped me price out a couple of different options and I could not be happier with my new plan - not to mention my son loves his new phone! Thx, Victor!