I've noticed that folks are either for Apple products or they are for whatever the heck else is out…read morethere. I am a "for" guy. Started with an Apple 520e laptop... old school. 25 MHz and iOS 6. Loved it and it got me through Harvard in the 1990s. Nowadays I have an iPhone 16 Pro Max. I don't usually upgrade every year, but I did for a while. Superior products. Graphics wise, ease of use, and accessibility. I also have the iWatch Ultra, ear buds, and an iPad I use for work when I travel. All easily interfaces and interconnected products. I have bought, mainly, from the Apple Store in Hingham. Great service, always stocked, and organized extremely well. No negatives whatsoever.

Consistently the worst, rudest service at this location, especially from the woman that I think is…read morethe manager. I'm an Apple fan and I've used their products for decades but their in-store customer service is a far cry from what it used to be. They used to care, now there's an us vs. them vibe and they're just looking to get rid of you without helping. They'll quote you some insane repair price where you might as well get "the new model". Can't believe it's this bad now.

We had a great experience at this store. Jacokbe was amazing as was the manager. We switched over…read moreinternet, tv and cell phones. Got a good deal.

We ported four numbers over to Verizon three weeks ago, and one of the numbers quit working…read moreyesterday, due to an issue related to the other carrier. It was a bit of a process figuring out what happened but the staff stuck with it, troubleshooting, and helped us communicate with the other carrier to get it resolved. Overall a good experience in resolving issues that arise, and everything else went smooth. Customer service is easy when everything goes right, but it is even more important when the unexpected happens and the staff here rose to the occasion.

This isn't a Verizon store. Forget the huge sign out front that says Verizon. It's not a Verizon…read morestore. Forget the giant sign over the cash registers that says Verizon. It's not a Verizon store. How is this important? They lack access to the wider network of Verizon guarantees and products. And that's a problem that forced me to twice make two trips for the same item. That's four trips instead of two. Thinking I was dealing directly with Verizon, I purchased an insurance policy for my phone. The first time I tried to use it, they didn't have the part -- a screen cover for my new phone -- in stock and said the only other store they could call upon was in Marshfield, a very long way away in the suburban direction. They told me to come back in a few days. Huh? Thinking this was a fluke, I returned days later and got the new cover. And was happy with it.... BUT, the guarantee designed to make my life easier had already complicated it. A year later, I needed a new cover again. When they said they didn't have the part and that I'd have to come back in a few days, it was like entering a time warp. Twilight zone meets deja vu. Huh? Wut? The first time is an aberration, the second is business model. My phone isn't that old. The first time, in fact, my phone was only months old. The second time, just over a year old. It's BS to say (as they did) that they didn't have the parts because my phone is an "older" model. It's clear that they just don't have inventory. And because they're not part of the larger Verizon network, they can't send me to or draw from a store in Boston, which would have been much more convenient for me. Buyer beware. Don't shop here unless you don't need service. Make sure you're not in a hurry, either. The employees are exceedingly slow. There always seems to be a line, which is probably because 1) (some of them) don't know what they're doing; and 2) the store doesn't have basic inventory; and 3) they are exceedingly slow. Did I say slow? Last visit, I got the new kid. He stood at his monitor clicking and sighing and muttering all the while avoiding eye-contact with me. I was patient -- I figure it's his first ever job -- but after an exceedingly long time, a very long time, I finally asked if there was someone else who could help me. You know that expression "Three's the charm"? The first two guys had no clue. Third guy was the only guy who knew anything. So a lot of employees but not a lot of help. It probably explains the line. On the pro side, the third guy DOES know what he's doing. If you get him, you'll be fine -- except for the lack of inventory and the fact that even he said I'd have to come back another time to get a screen cover, just like the last time. Also on the pro side, the shop is clean and conveniently located (not too far off the highway) and has parking out front. Oh, and pet-friendly. See the dog in the pic!

Had very positive experience at this shop. Worked with Matt one day and then Joe the second day and…read morereceived exceptional service both days. Matt worked with us for well over an hour, and never complained with our numerous and elementary questions. He knows his stuff. Highly recommend this shop if you can be patient for your turn.

Dealing with this dishonest company has been a nightmare. They lied to me about a mobile order, and…read moredespite multiple visits to the store, the issue was never resolved satisfactory. T-Mobile offers terrible customer service--the worst mobile company I've dealt with. Avoid them

We had a great experience working with Vinnie at this T Mobile location. He helped us set up a new…read morephone line and home internet bundle. He was super friendly, knowledgeable, and all around a fantastic customer service representative. I highly recommend popping in to get things done face to face - so much more refreshing than over the phone. Plus, no holds or waits on a Sunday morning when we visited.

This business is permanently closed! It's an appliance shop (for washers) now. The phone number for…read moreFixFore doesn't ring either. I wasted 20 minutes driving down here.

Do yourself a favor! Run from this place. They had my PS5 since November. They never called nor…read moregave me any details! I had to keep calling them. It's still not fixed. They don't do some repairs here! Do your self a huge favor and run! Something is really sketchy and this place!

Max the owner knows his trade. He had my phone for 4 hours and gave an overall to find out how…read morebadly damaged it was. He educated me about everything ad showed me the water damage. He advised me not to fix it. Easier and better to get a new phone through my provider. He wouldn't take any money for his work but I gave him cash. He is very good and trustworthy. I have never had the work on my phone before. I have to say do not be turned off by the appearance of the store front. The windows have been cracked due to vandalism and Max is waiting on getting things fixed. Like many fix it shops there are things all over the place getting fixed and pulled apart...but after asking questions and getting answers I can tell you that Max deserves a great review. He is a young business owner and figuring it out but his knowledge is great. Best of luck Max.

this place sucks paid 175 to fix the back glass not only did I have to bring it back 4 times…read morebecause it wasnt even glued shut my phone started shutting off randomly can't use the Face ID because a laser inside the phone is ruined now he says it's not a service issue my phone Never had any of the issues besides a cracked back and to top it off i have the pink iPhone he put a white back on it and told me it's because my phones old 2 years old so it's not the same color