This isn't a Verizon store. Forget the huge sign out front that says Verizon. It's not a Verizon…read morestore. Forget the giant sign over the cash registers that says Verizon. It's not a Verizon store. How is this important? They lack access to the wider network of Verizon guarantees and products. And that's a problem that forced me to twice make two trips for the same item. That's four trips instead of two. Thinking I was dealing directly with Verizon, I purchased an insurance policy for my phone. The first time I tried to use it, they didn't have the part -- a screen cover for my new phone -- in stock and said the only other store they could call upon was in Marshfield, a very long way away in the suburban direction. They told me to come back in a few days. Huh? Thinking this was a fluke, I returned days later and got the new cover. And was happy with it.... BUT, the guarantee designed to make my life easier had already complicated it. A year later, I needed a new cover again. When they said they didn't have the part and that I'd have to come back in a few days, it was like entering a time warp. Twilight zone meets deja vu. Huh? Wut? The first time is an aberration, the second is business model. My phone isn't that old. The first time, in fact, my phone was only months old. The second time, just over a year old. It's BS to say (as they did) that they didn't have the parts because my phone is an "older" model. It's clear that they just don't have inventory. And because they're not part of the larger Verizon network, they can't send me to or draw from a store in Boston, which would have been much more convenient for me. Buyer beware. Don't shop here unless you don't need service. Make sure you're not in a hurry, either. The employees are exceedingly slow. There always seems to be a line, which is probably because 1) (some of them) don't know what they're doing; and 2) the store doesn't have basic inventory; and 3) they are exceedingly slow. Did I say slow? Last visit, I got the new kid. He stood at his monitor clicking and sighing and muttering all the while avoiding eye-contact with me. I was patient -- I figure it's his first ever job -- but after an exceedingly long time, a very long time, I finally asked if there was someone else who could help me. You know that expression "Three's the charm"? The first two guys had no clue. Third guy was the only guy who knew anything. So a lot of employees but not a lot of help. It probably explains the line. On the pro side, the third guy DOES know what he's doing. If you get him, you'll be fine -- except for the lack of inventory and the fact that even he said I'd have to come back another time to get a screen cover, just like the last time. Also on the pro side, the shop is clean and conveniently located (not too far off the highway) and has parking out front. Oh, and pet-friendly. See the dog in the pic!

Had very positive experience at this shop. Worked with Matt one day and then Joe the second day and…read morereceived exceptional service both days. Matt worked with us for well over an hour, and never complained with our numerous and elementary questions. He knows his stuff. Highly recommend this shop if you can be patient for your turn.

Dealing with this dishonest company has been a nightmare. They lied to me about a mobile order, and…read moredespite multiple visits to the store, the issue was never resolved satisfactory. T-Mobile offers terrible customer service--the worst mobile company I've dealt with. Avoid them

We had a great experience working with Vinnie at this T Mobile location. He helped us set up a new…read morephone line and home internet bundle. He was super friendly, knowledgeable, and all around a fantastic customer service representative. I highly recommend popping in to get things done face to face - so much more refreshing than over the phone. Plus, no holds or waits on a Sunday morning when we visited.

The ATT store in Norwell really goes above and beyond for their customers, I even got the internet…read morethey are offering and I'm getting great speeds. When you go there make sure to ask for Nate he's great

Messed up almost every aspect of my account. AT&T now claiming I owe $1,200 for failing to return a…read moredevice that I never received. On top of that, the devices on my account are somehow not the devices that I actually have in my possession. Been trying to sort it out with AT&T CS since May now. Stay far far away from this location

This business is permanently closed! It's an appliance shop (for washers) now. The phone number for…read moreFixFore doesn't ring either. I wasted 20 minutes driving down here.

Do yourself a favor! Run from this place. They had my PS5 since November. They never called nor…read moregave me any details! I had to keep calling them. It's still not fixed. They don't do some repairs here! Do your self a huge favor and run! Something is really sketchy and this place!