Terrible customer service. We lost power during the blizzard and lost service as well. When I…read morecalled to get an update on when the service would be restored, it began a totally ridiculous nightmare. I dealt with multiple people, multiple mistakes that were made, a technician having to come to the house (meaning I had to miss a day of work) and too many hours to count on the phone trying to get my package back to what it was to begin with prior to losing power and service. Do your research! Look elsewhere!

Horrible Customer Service! Especially from the Manager…read moreJESSIE AND ASSISTANT MANAGER MALCOME BESIDES ASSOCIATE DESTINY , who Made a couple of errors on Comcast Bill payment and will not correct it at ALL THE WHOLE STORE HAD NO CUSTOMERS JUST HANGING AROUND! This Location Made the initial error on my COMCAST BILL AND THEY SAID THAT I HAVE TO GO TO THE BROCKTON LOCATION OR CALL THE 800 number which I tried on several times with a wait time of ONE HOUR so I drove here since they made the error and won't do anything about it! Even that person DESTINY came out of the back room to start something! The Manager made her go back in the room. Unbelievable attitude and intimidation at this location! I had to make another call and Comcast was shocked how this matter was handled and will pursue the matter! So If looking for great customer service that greets you and appreciates your loyalty and business- THIS LOCATION IS NOT RECOMMENDED IN MY OPINION! Even COMCAST APOLOGIZED FOR THEIR ACTIONS! Plus they said they are NOT Comcast yet they represent them! They NEED TO CLEAN HOUSE AND HIRE COMPETENT EMPLOYEES THAT HAVE OUTSTANDING CUSTOMERS SKILLS! Great location but poor Customer Service!

Zero help from the staff in the Hanover. The company give me the run around after, in this store…read moreand corporate. Notes on my account the store claims they can't waive. Never offered a tissue after being upset and frustrated for week battling with the company just to pick up a phone they cancelled. Zero customer service, empathy. Only wanted to help with my Father got pissed and started talking. I had to call corporate bad cause they couldn't be bothered.

Very disappointed with customer service at Verizon wireless in Hanover. I wanted to add an iPhone…read more11 to my account the initial purchase went fine. When I attempted to sync the watch with my phone it would not sync. I followed all suggestions and even Google online advice. I returned to the Hanover shop less than 24 hours after purchase and told them the watch would not sync. They told me it was $30 fee for them to sync the watch. I agreed as long as it was not a defective watch. They could not sync it. They told me because it was an Apple product I would have to bring it to them. I insisted I was not leaving without a new watch (purchased less than 24 hours ago). They took the watch out back and claimed to have synced it up to two different phones and insisted it was my iPhone. I asked for them to try a new watch on my phone but they refused. I got a refund went to The Apple Store purchased the same watch synced up on the first try with no work done to my IPhone. I am a long time Verizon customer with many devices on my account. I was not happy with the services offered.

This place is ridiculous! Took them two days to fill a pickup order and then there's an option for…read morecurbside pickup that doesn't even exist. You have to inside and wait again

Walked in at 10 am as I wanted to upgrade my phone. Jesus was amazing and got me up and running…read morequickly while also being efficient and helping other customers. He was friendly and very helpful and extremely knowledgeable. I would highly recommend. Ask for Jesus!

Amazing that we pay more each year and yet my service is worse by the day!!!!…read moreWiFi keeps shutting off and have to reboot my box almost each day plus they tell me they want to come in and check the inside for a fee yet it's NOT IN THE HOUSE ITS BY THE OUTSIDE CONNECT CAUSE THE WIRES ARE SO MESSED UP WITH ALL THE NEIGHBORS WIRES AND THE MAPLE TREE KEEPS HITTING THE WIRED WHEN WINDY! No body trims the tree and what City Official Ass planets a maple tree 5 feet from a pole and branches grow around the wires. My WiFi box has been changed 4 times and upgraded my speed for more money yet this is unexceptionable. COMCAST should be ashamed that their customer service is so poor and responsive without charging for just observing. This problem is not my home! It's COMCAST!

My bill keeps going up? I called twice today and was on hold both times for over 15 minutes. For…read morethe past month my stations keep freezing. It took me 47 minutes on the phone last month to get that fixed but the next day the stations keep freezing. I just got my large bill that will be mailed out next week. I guarantee they will throw that note away because nobody at comcast gives a fuc$

Comcast has proven to be the worst, I'm supposed to have top speed internet but turns out top speed…read moreis the same as the low speed but top speed cost, I do not recommend ,then when you call you have to reset modem before you can vent to an actual person...TIRED

The more we pay for Comcast / Xfinity, the worse it gets especially the wifi now I have no internet…read moreout side of my house on my phone and I'm paying $ 290 a month wtf

I booked with mega net to get Internet at my apartment. After waiting 3-4 weeks for an electrician…read moreto show up.. I decided to cancel it. I was told that if I returned the modem.. I would not be charged. I returned the modem and never thought anything of it. Until I find a collection account on my credit for 109$! I couldn't even figure out what it was. I called them and was told, oops that charge is wrong because you did return the modem.. but couldn't be told what the new charge would be. From my experience, I would caution and make sure to not give your social to this hole in the wall company. I am hoping the manager of this business reaches out to me to resolve this issue so I can delete my reviews.

I have had Meganet for 7-8 years as a Mail host for my company. I have always used Microsoft…read moreOutlook. I do like that you can log into your mail from any computer on their Megamail website. Not the easiest to use. My company recently got a new Website Host and Optimizer so we moved our mail over to an IMAP account. I immediatly started getting Junkmail right away. I never knew the Meganet filtered the Junk Mail and just never sent it to you. Mind you I never once had an issue with a person calling me wondering if I got their email. So even though Meganet deleted the Spam it was always done right. I might have got 2-3 junk mails a week. Now I 20 per a day. Although I am not with Meganet anymore I felt that I should write a review. Great job filtering my email for the past 7-8 years. Now I realized you saved me a bunch of time.

They cleaned out a very dirty basement for me, I was very impressed…read more Great company and workers!

I hired them to do a move in clean. The sellers left the house in not so great shape, and they did…read morean amazing job getting the house back in shape. Such a great job that I'm having them do a move out clean on our current apartment, and will have them come do a bi weekly cleaning on the house. They are super responsive and their prices are reasonable!

I've noticed that folks are either for Apple products or they are for whatever the heck else is out…read morethere. I am a "for" guy. Started with an Apple 520e laptop... old school. 25 MHz and iOS 6. Loved it and it got me through Harvard in the 1990s. Nowadays I have an iPhone 16 Pro Max. I don't usually upgrade every year, but I did for a while. Superior products. Graphics wise, ease of use, and accessibility. I also have the iWatch Ultra, ear buds, and an iPad I use for work when I travel. All easily interfaces and interconnected products. I have bought, mainly, from the Apple Store in Hingham. Great service, always stocked, and organized extremely well. No negatives whatsoever.

Stopped by recently to buy a new iPhone. Mine was several iterations old already and so I was long…read moreoverdue for an upgrade. As this place is always busy, I showed up just as they opened on a Tuesday morning and was immediately able to secure a salesperson who was helpful although a couple of aspects of the service could have been better. I had stopped in a couple of weeks prior to ask if I needed an appointment to buy a new phone and was told no. It was recommended though that I show up right when they opened to ensure quicker service so that is what I did. I upgraded to the current ProMax model and I couldn't be happier. It really does make a difference to keep up with the current technology. The salesperson was excited for me (given that my old phone was 6 years old and had quite antiquated features.) She was very nice and very enthusiastic. Her problem was that she spoke much too quickly and I had to stop her a couple of times to repeat what she said. Overall she was a little frenetic...although always remaining pleasant. At one point she was speaking so quickly that I hadn't realized she was attempting to sign me up to pay off the phone in installments via my phone carrier. After asking her what it was she was trying to get me to sign for and she said the "installment payment plan" at which point I immediately told her "No"....I said that I would be paying for the entire phone that day. As she had begun to process already, she had to seek out assistance in figuring out how to undo whatever it was she had done already so this added unnecessary time to our engagement. That eventually got sorted out and I was then able to pay for the entire phone at once. I don't pay for anything in installments even without interest. But I didn't know this was possible with an iPhone so I include it here in case that is an option that would be helpful to others. Once the main transaction was taken care of she ushered me over to a table and chair so that my old phone contents could be transferred to my new one. Oddly at that point she said: "I hope I can get through this as we are very busy now and sometimes "they" don't like us to do this." Who is "they"? Her bosses? And don't like what? That it was taking awhile to see this transaction through to its completion??!? Ummm, I was making a $1,200.00+ purchase...although perhaps a pittance in terms of other Apple product purchases...but still! I was confused as any other time I've gotten a new iPhone at this Apple location (at least two other times) there was never a time constraint issue getting in the way of ensuring proper transfer from one phone to other. Doing so was always a part of the deal as well as imparting proper understanding of the features of the new phone. In any event, no one stopped her from continuing to help me. I would have cancelled the order if that had occurred as I went there specifically to have the 1:1 help in getting my new phone sorted out. I know some people order their phones by mail and do this all themselves but this is definitely not me. I both need and appreciate 1:1 service with technology related things. With new iPhone in hand now for the past few weeks, I am thrilled with it. The photographs it takes are fantastic and the colors far brighter and clearer than I am used to. Overall, I was fine with the sales service I got (despite the glitches she was a very nice person and trying to be helpful) but this store needs more staff overall. It is almost always extremely busy within a half hour of the store opening. There have been times I have gone to this location in search of something simple and am just waved over to the general wall areas where I am expected to hunt for what I need. At the prices Apple charges, I really appreciate more attentive service. As it is I have decided to upgrade my almost 10 year old desktop Mac computer. I will make an appointment for this here. I am somewhat dreading doing this but it needs to be done. Round two coming some time soon.