They don't know how to talk to you when u want to help, I was shown a plan that was pretty…read morereasonable, But I couldn't sign up in til opened up my credit report to show them I had good credit. To make a long story short, I come back the very next day, a different rep was there (the rep I spoke to was not in yet. Ok, I talk to another rep, she tells me that The plan that I agreed to never exist and proceeds to show me some bulls...s... plan that cost more, I understand the're probably on commission but to think I would fall for that. I just walked out. There's more but you get the point.

24 years! We have used T-MOBILE for the family cell service. 6 phone lines. T-MOBILE employees are…read morenot all on the same page' for customer service. And info. Promised waived fees no honored. Customer service is not a concept they understand. Phone service is not consistent. Making arrangements now to switch companies. I am sure T-MOBILE will surly make it difficult in assisting the procedures. Look elsewhere. Look for C.S. reps who speak english CLEARLY so the American's can understand them.​

Out of the many Verizon locations I have gone to.......the Very Best Service in the last few years…read morewith Verizon has been THIS LOCATION! Other companies might have a Genius Bar, BUT, this location has GENIUSES working here. I had an issue and questions so I called my Verizon number and they helped me as much as possible but suggested to go to Verizon Store. Which I did today and was helped by the GENERAL MANAGER ED VALDEZ who knew exactly how to remedy my issues and did it quickly and professionally! Ed Valdez took my phone along with his IPad to fix my problems and I just watched as in my mind Geniusly resolved it all! So, soon I will be back to upgrade my phone and will definitely seek him out BUT THE OTHER EMPLOYEES are just as important and Tech Savvy as the General Manager! Thanks for the help and my piece of mind navigating my Verizon phone!

It was another AMAZING day at Verizon all because of Nathan!! I was beyond psyched when I walked…read morethrough the door and saw Nathan, and that he was free! He assisted me above and beyond today!! The icing on the cake was he also helped me lower my monthly bill by over $30 !! He was absolutely fantastic!! Great customer service is key and so very hard to find these days! Nathan proved to me again that it does exist!! Thank you so very much Nathan.

Thank you for being so helpful and resolving my phone issue quickly, "Excellent phone repair…read moreservice, The owner was very knowledgeable and friendly.

Great electronic store and has amazing selection of cell phone. The people that work there are…read moresuper nice and helpful.

I called up and asked if they could cut a SIM card with a cutter (my HTC is micro sim). She said…read moreit would only be $3. Other stores wanted $10. (you can get a cutter shipped for about $7 if you want to wait) So I went over and she cofirmed that I wanted Micro SIM and not Nano SIM (I didn't know there were more!). Anyway, it was a simple transaction and she was friendly.

I had their repairing service a few years ago. It is wonderful…read more Girls operatiing the store are very experienced, and very nice. I trust them!

From the owner: The Phone Clinic is your one-stop shop for all your mobile needs. We offer a wide selection of…read moreunlocked iPhones and Samsung phones, as well as expert repairs with warranty. Our team of experienced technicians can fix any problem, from cracked screens to battery issues. Under new management in 2024, The Phone Clinic is committed to providing the best quality of service to its customers, and we invite you to visit us today.

Slad Journel provide a good customer service, when I went there I was about to change my mind but…read morehe showed me how and why I must use Verizon. I don't regret the fact he made me choose Verizon. Slad Journel is very good at selling

Have bought several phones from here, and always had a great experience. Was in recently, as my…read morewife picked up a virus on her phone. It took some time to rid fully, but alas... got the job done. Kudo's to Chris, John, & Nathan. These guys know their stuff. Are very experienced and incredibly patient!

I walked into the T-Mobile store in Quincy and was warmly greeted by Paulina, who assisted me with…read morekindness, patience, and left me feelings great about my visit Thank you Paulina! Andre Daunais

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.