Someone else already used the term "miracle worker", so I'll have to come up with something else. I have a Chuwi HiPad 11 Plus. It is one of the few Android tablets with a 4 x 3 aspect ratio...just like an iPad and perfect for reading letter-size PDFs. I managed to mangle the charging port. (Note to self: If you're inserting a charging cable, at an angle, and it resists, don't keep pushing!) All the wires were bent, rendering it unrepairable. It would have to be replaced. I asked ChatGPT for places that might be able to replace it. I got a list and and went down them one-by-one. No luck. They couldn't get the part, etc. Michael's wasn't even on the list! One of the places that was on the list is Fix 'n' Repair in Watertown. They couldn't handle it, but "there's a computer repair place around the corner. Maybe they could do something.." That's what brought me to Michael's. Whoever was manning the store looked at it and pronounced: they could get the part, but there was a little ding in the bezel. He was concerned that the screen might crack. If I knew the risks, it would be $95. An unbranded 4 by 3 tablet would cost about $200. He thought I'd be better off with a new tablet. But, then, I'd have this "potentially" fixable tablet sitting around mocking me. I left, leaning towards a new tablet. But, the next day I went back with a proposition: Don't order any parts. Try removing the screen. If it cracked, I'd pay whatever he thought was fair. If it didn't, we'd proceed with the repair. It didn't, but there was one small spot on the left edge that showed up blue on a black screen. It wasn't noticeable on a white green screen. He would proceed. What we thought might take a week or two (getting parts and repair) was done over the weekend. I couldn't be happier! read more

I was stranded - both laptops out of commission, phone not working, Kindle screens cracked & where to turn. Discovering Michael's service was Truly a blessing - knowledgeable, transparent, timely, well-priced, no drama. Being confident that devices will be back in service quickly, cost-effectively can't be overstated. Thank you, Michael! read more

Angry son. Thrown iPad. Broken screen. Michael repaired it same day. I thought the price was reasonable based on the angst it solved. I would definitely use them again if something else were to happen. Highly recommend read more

Michael is amazing. We have 5 computers. Over the years he has successfully brought computers back to life. He has never disappointed us. Everyone that I have sent to Michael has been thrilled with him too. We highly recommend him. Pat and Ken Davis read more

I showed up with an odd request to fix something on a computer board. It was done while I waited and he charged a price that was extremely reasonable. After that I took in my son's iPad and he rapiers the screen. read more

Michael is supersmart, knowledgeable, a clear and honest communicator and does excellent work with rapid turnaround. Can't think of any reason I'd go elsewhere read more

I cannot say enough great things about Michael. My HP laptop computer went bonkers - endless Windows updates, hinky touch pad, and suddenly no access to my documents etc. Honestly, I thought all my docs were cooked. I brought it into Michael. He asked some questions (he is a very attentive listener) and asked me to leave the computer for diagnosis. A few hours later he called back to the hard drive was shot and the battery had expanded and was fried, thus the problem with the touch pad. I was lucky that it hadn't caught fire. The good news - my computer was repairable. $303 and a day later I had a new and better hard drive with old my data transferred, a new battery, and a responsive touch pad. Michael's easy manner and technical know how is impressive. His turnaround service outstanding. He's my go to person for life! I'd give him 100 stars if I could. And he's a lovely person to boot. Thanks Michael. You truly saved me. Elodia Thomas Watertown, MA read more

Super helpful, fair prices, open and available all the time, responsive on the phone, kind and efficient.

Michael of Michael's Computer Repair and Tech Services, Inc. in Watertown MA was amazing in getting my Fitbit to connect to my cell phone app. I had tried everything. He was persistent and patient and finally it synced. He really knows what he's doing and very reasonably priced. Michael thanks for your excellent customer service. read more

I've used Michael's computer repair services in Watertown for over 20 years. I don't need to see him often but, when I do he delivers. He's incredibly honest, with very fair pricing and really knows what he's doing. The turn around time for repairs is quick. if you need a desktop, laptop, iPad, or phone fixed this is the place to go read more

My laptop which I use for work everyday started overheating and turning off. I was able to drop it off to Michael before Thanksgiving and he look it over for me. It took a couple of days since it was a holiday and also was difficult to figure out what was going on. He was able to get it up and running for me, I might still need to purchase a new laptop but at least for now it's running and I can do my work. Great service and great price. read more

Need customer support. Have tried to reach them with no response. It is unfortunate to spend over 2K on a laptop that doesn't work. I hope they will reach out to me to correct this oversight. read more

My kid spilled water all over my Macbook Pro, frying the logic board. Apple said it was a $1500 repair, and I would lose everything on my hard drive. Data recovery people quoted me over $2000 plus just to get my data back. I called a dozen places, and they all said that they were unable to repair it. However, Michael felt that he could probably do it. Michael ordered special parts, soldered out the corroded parts, and soldered in the new parts and got it all working. Not only did it save my hard drive, but it saved the computer. The price was also much less than those quoted above. There are not many places around that can repair the logic board on a mac. Highly recommend; I doubt there are many people as talented as Michael. read more

I took in my MacBook pro after keyboard stopped functioning. Michael was very quick to identify the issue and how to fix. Communicated throughout and now mac works perfectly (I am on to write this review). He is very reasonable and capable. Great place for any computer needs. Highly recommend. Thanks M. read more

Michael was truly fantastic. I received a consultation from a different business which was fantastic (already wrote a review for them) but the fellow there recommended I go to Michael for installation of a battery on an older device. Word to the wise: if you are going to try to install your own battery in a device you are not very familiar with, perhaps you should consider getting professional help. I wound up accidentally severing two cables. Michael looked up the schematics for my device, and he was able to repair both by soldering them back on properly. He didn't charge me very much either. I really appreciated both his work and his expertise. read more

I have been going to Michael's for several years now. We first went when my children would break the screen on their tablets. Michael fixed them quickly and reasonably. I also own my own business and Michael has helped in MANY different ways over the last few years. He is knowledgeable, reliable and again reasonable. We are currently upgrading our staffs computers, our wireless network and other necessary equipment. Michael will be doing all the work and I have 100% confidence in his ability. Give Michael a try, he is the best. read more

I have been using an Iphone 8 with a broken screen for a year with no problems. I decided to upgrade, fix my screen so I can give my old phone to my mom. His screens caused ghost touch. He would say let me order a better brand ... very time consuming resulting in problem after problem. The screens he used were way too sensitive. You press eight once it registers three times and you are locked out of your phone. Ghost touch is very unpleasant and at one point sent a safari page to someone. He would say let me order a better brand this time then he would say it was my phone's problem not the screen. The ghost touch started when he replaced the screen. Apple agreed with me. Apple screens are too complex for many unauthorized dealers to fix. read more

I Iove this repair shop. I am always breaking an my phone and Michael is able to repair it as good as new in record time. He is very knowledgeable and I highly recommend. Once I was even locked out of my car while waiting for my phone to be fixed and he assisted me by letting me use the office phone to set up AAA services and wait for AAA to come. This was very helpful and I am greatly appreciated it! Thanks for your great service !!!! read more

The screen on my iPhone 7 shattered and had stopped functioning -- Mike repaired it in an hour and it is working perfectly. Less expensive and way less of a hassle than dealing with the Apple Store. Super friendly guy who does great work! read more

Mike did a fantastic service on my laptop. I brought it to him right before closing. He discussed with me what issues I was having with my wi-fi connection. He kept the computer overnight and called me the next morning. Problem solved at a reasonable price. Cannot go wrong with the service at Michael's Computer Repair. 5 Star service for sure.. read more

I bought a used phone from this computer company a few weeks ago. The phone was at a very descent price for one and I was impressed with the service they gave. Will go back in the future for various needs. Highly recommended! read more

We have gone to Michael's store in Watertown multiple times to fix cracked phone screens as well as debugging an older laptop. He is fair-priced, efficient, and reliable. He does excellent work and seems like a good guy. read more

Great job updating and cleaning my 10 year old laptop. Quick service and continual communication as to what services needed to be done to fix issues. Very pleased with outcome and I would recommend. Thanks Michael...I can now breathe a sigh of relief with my updated, speedy, virus free laptop! read more

I had a cracked cell phone screen. Michael did a great job fixing it. He is tops. I would go to him for my computer needs.