First time I'm writing a review for someone I _didn't_ use. I live in a small 3-unit condo and we…read moreneeded some fire alarm work done, but no one would help us. Even the original installer wouldn't respond. So I connected with Todd and he walked me through everything that needed to be done and quoted a fair price. I didn't end up going with him because the original installer eventually responded after many months, and it was easier to go with him due to proprietary lock codes on the system. But it was clear as day that Todd knew exactly what to do on our "unique" system and I'll be recommending him to other small condo associations stuck in the same situation!

The Black Lab team of professionals is incredibly responsive and knowledgeable, providing top-notch…read morecustom security solutions tailored to our needs. The level of care and attention to detail is unmatched. Truly a standout in the industry.

my husband and I seniors with limited tech skills. Nick has assisted us with pretty much all…read moreaspects of tech support, from purchasing devices to pretty much anything you can think of (set up, transfers, troubleshooting). He has been an invaluable resource to us for the last couple of years. He is extremely responsive and responsible. He also is very security and has given us many helpful suggestions to protect from potential cyber criminals. I also believe that his pricing is both reasonable and fair.

I have used Nick's technical services many times since I replaced my PC with an iMac. Nick helped…read moreme tremendously! He's reliable, knowledgeable and has very reasonable rates. I highly recommend him!

Nexsense installed a complete audio-visual system in my living room - surround sound, television,…read moreblu-ray dvd, Apple tv ... with one remote to control it all. This was part of a larger renovation project which took much longer than anticipated in the initial phases of construction. NexSense's audio-visual installation date kept getting postponed, through no fault of their own, and was ultimately delayed by several months. Through it all, NexSense's owner was willing to hang in there and keep rescheduling the installation, and beyond that, to store thousands of dollars of delicate equipment which had arrived in time for the initial installation date. Once NexSense was finally given the go-ahead to execute their part of the project, they flawlessly installed the system and patiently taught me (a non-techie) how to use it. The complex wiring, which is completely hidden in cabinets, was nonetheless installed carefully and neatly. This speaks volumes about the pride they take in their work. The system is wonderful. I can seamlessly and easily switch from listening to music, to watching television, to downloading movies, to showing home videos and photos, to much more. The sound quality is amazing. The few times I've had questions about the system since I've been using it, the owner has immediately responded with answers. He clearly feels a responsibility to his customers well beyond the initial installation. My experience with NexSense has been uniformly positive and I highly recommend this company with no reservations whatsoever.

We were having chronic problems with our internet connection, so we contacted NexSense based on the…read morerecommendation of a friend. Ryan came out and spent several hours re-configuring our wi-fi and all of the various devices in the house that connect to it. We now have a consistently strong signal throughout the house and all of our devices are working. They were responsive, professional and easy to work with.

John the owner has taken care of my every security need for the last 5 years. I could not recommend…read morethem enough. These guys will keep your, your property and your business safe.

Ray was great ! I didn't know who to call and was afraid of being charged to much money. Ray came…read moreand made feel at ease fixed my issue with my power outage and recommended that I replace my old recessed light trims with new led retro fits . He went and picked them up in his travels for the part that was needed to fix my power issue . As he fixed the issue he had his assistant replace all my recessed light trims and only charged me for the cost of the material. I was beyond impressed with the price and the service. I will only call Ray when I have any issues or work done in the future . I will also recommend him highly to friends and family.

Ray did a panel change and lighting fixture upgrades. He was responsive, professional and…read moreinformative of all the steps in the process. He also had the most reasonable quote of the work described. He and his team were tidy and the work was completed promptly. I highly recommend Ray and Rapid Response electric for your home/personal electrical needs.

Michael is amazing. We have 5 computers. Over the years he has successfully brought computers back…read moreto life. He has never disappointed us. Everyone that I have sent to Michael has been thrilled with him too. We highly recommend him. Pat and Ken Davis

Someone else already used the term "miracle worker", so I'll have to come up with something else…read more I have a Chuwi HiPad 11 Plus. It is one of the few Android tablets with a 4 x 3 aspect ratio...just like an iPad and perfect for reading letter-size PDFs. I managed to mangle the charging port. (Note to self: If you're inserting a charging cable, at an angle, and it resists, don't keep pushing!) All the wires were bent, rendering it unrepairable. It would have to be replaced. I asked ChatGPT for places that might be able to replace it. I got a list and and went down them one-by-one. No luck. They couldn't get the part, etc. Michael's wasn't even on the list! One of the places that was on the list is Fix 'n' Repair in Watertown. They couldn't handle it, but "there's a computer repair place around the corner. Maybe they could do something.." That's what brought me to Michael's. Whoever was manning the store looked at it and pronounced: they could get the part, but there was a little ding in the bezel. He was concerned that the screen might crack. If I knew the risks, it would be $95. An unbranded 4 by 3 tablet would cost about $200. He thought I'd be better off with a new tablet. But, then, I'd have this "potentially" fixable tablet sitting around mocking me. I left, leaning towards a new tablet. But, the next day I went back with a proposition: Don't order any parts. Try removing the screen. If it cracked, I'd pay whatever he thought was fair. If it didn't, we'd proceed with the repair. It didn't, but there was one small spot on the left edge that showed up blue on a black screen. It wasn't noticeable on a white green screen. He would proceed. What we thought might take a week or two (getting parts and repair) was done over the weekend. I couldn't be happier!

Hi, Jhon just left…read moreour residence, and we're are very pleased with the results. The work is very high quality and at a very reasonable rate. He took his time explaining everything to us. He's very professional and personable. We highly recommend his services.

Service was quick and professional. Called was responded to immediately. Nick was here in 10…read moreminutes, fixed the problem and left. Easy peasy! Will definitely use again!!