Terrific service at a great price! I needed a new battery…read morefor my 2013 Macbook. The Apple Store does not repair units as elderly as mine, and they recommended a "certified Apple repair center" in Allston. I called them, and they told me it would take 2-3 business days AFTER they receive my computer (so obviously, they won't order the part until my computer is physically in their hands) and it would be $299. I called Orromac: $250 and they could get it back to me in 24 hours. So I dropped it off at 5:45pm yesterday. Osama called me at noon to tell me it was ready. It started up like a charm. So MUCH faster turnaround at $50 less. I am surprised other reviewers found this proprietor to be unfriendly. He could not have been nicer. Oh, and the screen hasn't been this clean since the day I bought it.

Osama is my new Genius Bar. Never going to or trusting Apple again. Apple repairs and customer…read moreservice aren't what they used to be, post Steve Jobs, post-pandemic. Highly recommend.

my husband and I seniors with limited tech skills. Nick has assisted us with pretty much all…read moreaspects of tech support, from purchasing devices to pretty much anything you can think of (set up, transfers, troubleshooting). He has been an invaluable resource to us for the last couple of years. He is extremely responsive and responsible. He also is very security and has given us many helpful suggestions to protect from potential cyber criminals. I also believe that his pricing is both reasonable and fair.

I have used Nick's technical services many times since I replaced my PC with an iMac. Nick helped…read moreme tremendously! He's reliable, knowledgeable and has very reasonable rates. I highly recommend him!

Someone else already used the term "miracle worker", so I'll have to come up with something else…read more I have a Chuwi HiPad 11 Plus. It is one of the few Android tablets with a 4 x 3 aspect ratio...just like an iPad and perfect for reading letter-size PDFs. I managed to mangle the charging port. (Note to self: If you're inserting a charging cable, at an angle, and it resists, don't keep pushing!) All the wires were bent, rendering it unrepairable. It would have to be replaced. I asked ChatGPT for places that might be able to replace it. I got a list and and went down them one-by-one. No luck. They couldn't get the part, etc. Michael's wasn't even on the list! One of the places that was on the list is Fix 'n' Repair in Watertown. They couldn't handle it, but "there's a computer repair place around the corner. Maybe they could do something.." That's what brought me to Michael's. Whoever was manning the store looked at it and pronounced: they could get the part, but there was a little ding in the bezel. He was concerned that the screen might crack. If I knew the risks, it would be $95. An unbranded 4 by 3 tablet would cost about $200. He thought I'd be better off with a new tablet. But, then, I'd have this "potentially" fixable tablet sitting around mocking me. I left, leaning towards a new tablet. But, the next day I went back with a proposition: Don't order any parts. Try removing the screen. If it cracked, I'd pay whatever he thought was fair. If it didn't, we'd proceed with the repair. It didn't, but there was one small spot on the left edge that showed up blue on a black screen. It wasn't noticeable on a white green screen. He would proceed. What we thought might take a week or two (getting parts and repair) was done over the weekend. I couldn't be happier!

I was stranded - both laptops out of commission, phone not working, Kindle screens cracked & where…read moreto turn. Discovering Michael's service was Truly a blessing - knowledgeable, transparent, timely, well-priced, no drama. Being confident that devices will be back in service quickly, cost-effectively can't be overstated. Thank you, Michael!

This venerable little computer store dates back to before the internet and mainstream suppliers of…read morecomputer tech. They may seem sleepy, but if you come in with some requirements, they can connect you with a qualitu solution. Help: What's up with the positive reviews bring sidelined.

Always a great resource - for years and years. They know what they are doing without a doubt.read more

Call Andy! has been our Mac IT consultants for quite some time now. If you have a Mac, you NEED…read moreCall Andy! There's just no question about it. Call Andy! hires ONLY top-notch, top of their game IT professionals, who are not just knowledgeable about Macs, but also about various cross-platform programs used by many companies now for file-sharing and project management and such. They are also very knowledgeable on Adobe products... an absolute MUST if you are in the Graphic Design field. I can't say enough! They've helped me out of several jams, and continue, in my opinion, to be my top pick for Mac IT consulting and service! A PC dominant consultant may only get you so far, but Mac users know that Macs function differently and need specialized service that ONLY a Mac consultant like Call Andy! can provide.

Call Andy team has been providing IT support to our company for almost two years and I highly…read morerecommend. They are super easy to communicate with, have a highly trained and diverse staff - and they basically know a lot about IT.

Fast friendly & knowledgeable. Had 2 laptops & a PC worked on - great work…read more Best Buy wanted 200 to just look one laptop, brought it here he fixed the problem in seconds & no charge!! Reasonable rates - customer for life.

We brought my husband's persnickety pc in to be repaired. Mike was friendly and helpful. He got it…read morefixed quick and for a great price. We highly recommend.

Avrom came over on a Sunday morning because I needed to use the computers during the week. He was…read moreon time and got to work immediately. He thoroughly went through troubleshooting and isolating the problem and even used my TV to isolate the issue! Needless to say, we found the issue and were able to get my computer working while displaying my new screen so now I have new working computer on my 2 screens so that I can work at my new job in the upcoming year. This was all done within an hour. It was a very positive experience and I will be recommending his services to any one in need of technical support in the future, thank you!

Avrom is excellent at solving my computer problems. His rates are reasonable and the service is…read moregreat.

I love this place and he has done some great repairs for me over the year. Apple 6 and 7 glass and…read morebattery for a fair price. However, the last couple times I have called I find his prices have doubled and then gone up again. I asked for a price for a screen repair for a Google Pixel Pro 7 and he wanted $399 for it. Amazon is selling a new one for $425 and I can get a screen replacement in the low $100's. Guess I will be doing it myself, it really isn't that hard, but I would rather have a professional that does great work - like i-FLY do it, but just can not justify that price.

Honesty Integrity…read moreTransparency Service oriented Responsive Caring I could go on, but I think you get the point!