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    PC Healthstop

    3.3 (22 reviews)
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    6 months ago

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    4 years ago

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    3 years ago

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    3 years ago

    Love the staff, really helpful and detail oriented. Would recommend this place for anyone who needs help or are going to repair a computer.

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    3 years ago

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    9 years ago

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    9 years ago

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    5 years ago

    Everyone that works there was helpful and nice. My computer is good as new and the price was very reasonable.

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    4 years ago

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    16 years ago

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    11 years ago

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    11 years ago

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    16 years ago

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    14 years ago

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    Ask the Community - PC Healthstop

    Review Highlights - PC Healthstop

    st. Gary will tell you if there is a service that they do not perform, and he will point you to someone who can help y

    Mentioned in 4 reviews

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    PCExchange - We are located for you convenience.  Plenty of parking space

    PCExchange

    (13 reviews)

    $$$

    I always hate having to write an update where I change my opinion so much...but I'm really…read moredisappointed with their attempts to fix my laptop. My screen is not properly back-lighting on the left side. My keyboard is also very selective about letting me use the h key. We took the laptop in and let them know that we would be away for a week, so we wouldn't need it back until we returned home. After 2 weeks I finally got my laptop back. The screen was better but the keyboard was still anti-h key. My husband took the computer back during his lunch hour. They cleaned the keyboard again (I told them several times I had done this myself, and it wasn't the key or the contact because I checked them). We went in this past week, where they finally said they'd need to replace the keyboard, but they had to order one. They'd take the cost of what we already paid towards the keyboard repairs and put it towards the cost of the new keyboard. I'm thinking this is good. I know it can be hard to trouble shoot keyboards and I'm glad they were so willing to offer us a discount. however...my screen is busted again...3 weeks after being fixed. So I'm left to wonder if they actually did anything to trouble shoot my computer or if they went for what was cheapest for them. They had my laptop a week past when they said it would be done, and it still isn't working right. sorry, I just can't justify 5 stars for you guys anymore. You may be willing to keep checking it out, but it should have been fixed the first time, not the 4th. because I ate that I can't type words because alf te time te key doesn't work properly.

    I stopped into Pro Help Computers today for a really arcane problem. Ordinarily I take care of my…read moreown computer support and repairs, but today's issue involved transferring data from an out-of-date technology. I was going to just order the (obsolete) part and wait a couple of days, but, as luck would have it, I was driving by Pro Help, and figured, what the heck, it couldn't hurt to stop in to see if they could help. I was greeted by Daniel, who got me set up with one of their older-model PC's so I could resolve the problem. When I asked what I owed him, he said, "nothing, but I sure would appreciate a good review. We took over the store as new management a few months ago, and could use the support." To be clear, mine was not a matter requiring great technical know-how. However, Daniel was professional and courteous. While I was working on my issue, I overheard him helping a customer who was clearly not tech-savvy, and he exhibited patience and knowledge. In an era of big box stores, it's great to have a neighborhood, mom-and-pop geek shop. I would encourage people to give Daniel and Pro Help a try. Thanks, Daniel!

    Best Buy - Framingham - Box had been opened and poorly re-taped

    Best Buy - Framingham

    (146 reviews)

    $$

    I go to this store to buy a LG TV. Looking for a basic 50" TV for my bedroom. I have a model…read morepicked out that is on sale and am directed to the "LG representative". He up sells me -"the TV I chose was a "holiday" tv put together with misc parts and why wouldn't you spend $20 more for this tv?" then slowly walks back to get me the tv. After 10 minutes he slowly comes through the doors dragging the tv on the floor. Yes dragging it. I grab the tv and go to the front to checkout and then I am told that I need to wait for the LG representative to come up and check me out. He comes up, rings me up, is annoyed that I don't have a Best Buy account and that I don't want to sign up for one then drops my receipt on the counter and walks off. You wonder why people buy from Amazon? Experiences like this with people that obviously don't want to be at work. Unfortunately I see this type of customer service from the Framingham store online with both yelp and google. Do yourself a favor and stay away from this location.

    Best Buy's "Gift Card" = A Surprise Credit Card…read more Bought an Apple Watch. Sales guy offers me a gift card. I ask three times: "Will this hit my credit?" He says: "No, just standard procedure." Get home Experian alert: Best Buy (via Citibank) ran a hard credit check. Congratulations, I now "applied" for an "installment loan" (i.e., credit card) I never wanted. This isn't a mistake. This is a business model. Dishonest, predatory, and exactly why Best Buy will go the way of Circuit City. Stay away. Especially from the Framingham, MA store.

    Apple - Natick - Waiting to pick up a new AirTag for Babka. I keep it in her dog collar.

    Apple - Natick

    (131 reviews)

    $$$$

    Well, in a time of need, they were there for me when I needed to change some settings on my phone,…read morebut now I recently had a pair of fourth generation AirPods that I had to replace and the lady that was very nice about it, but she never taught me how to pair them and now they're still go unpaired. What did you now I have no idea because guess what I go. I have to take Uber or Lyft to get there and Best Buy cannot handle any of my questions comes down to Apple products and you're just out of the way.

    I want to share my recent experience with the iPhone 16e purchase and the trade-in program at this…read morestore. When I first visited, I was just browsing phones, but a representative informed me about the trade-in program. I was told I could get $210 for my iPhone 12 Pro if I traded it in within two weeks after they assessed my phone. This information played a significant role in my decision to buy the new phone. However, when I returned today with my iPhone 12 Pro, I was shocked to learn it had a trade-in value of $0. This was incredibly disappointing, especially since I had been assured of the $210 value during my earlier visit. Had I known about this discrepancy, I wouldn't have gone ahead with the iPhone 16e purchase. I believe it's crucial for customers to receive accurate information rather than misleading figures to drive sales. I'm really frustrated by this situation and would appreciate any assistance in resolving this issue. I was told this store would respond if I emailed and after 3 emails I have not heard a word from them

    PC Healthstop - itservices - Updated May 2026

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