Tried to bend me over for $200+ for a CMOS reset, which takes a couple minutes. Went to another shop and got it done for less than the cost of Hamilton's diagnostic fee. If they're your first call, make sure to get a second consult, because it seems like they'll absolutely try to rip you off. read more

Asked for them to repair old computer, they were not able to and scammed us out of 80 dollars. Would not recommend.

By no means am I a relative or an acquaintance of anyone that works at Hamilton Computer Repair. This team of computer experts are in my opinion and situation are the best I've ever come across. They are sincerely respectful to both me and my computer they worked one. Yes, they are very busy and with a little patience the outcome is FANTASTIC! If they were not busy, I would think twice about their knowledge and expertise. Special thanks to Gabby for guiding me through the whole process. PS - My computer is running great. Thank you, Mark read more

My go to place for any repairs i may need for my computer. I just feel like the pricing is a little unfair and a smidge too high. 3/5 stars.

Dismal experience. It took them 5 weeks (3 on the first attempt), then 2 on the second one, to give me my computer back, broken, exactly as before their "repair". In the meanwhile, I have been charged 220$. When I voiced my complaints and demanded either a refund or not to be further charged if they finally managed to find the problem, this subhuman called David produced the behavior you are seeing in the pictures. I don't think I have every seen such sort of behavior in all my life. This guy should not be allowed contact with the public. Cherry on top: I sought assistance with another computer repair shop, and it took them 2 DAYS, I repeat, 2 DAYS to fix it, and they charged me a fraction of the cost above. If you know what's best for you, you will take your business elsewhere. read more

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Had the folks put together a custom build for me, brought them the parts - clearly did thorough testing on it, because the mobo I brought in was defective, and once I brought the replacement in, it was done (and working perfectly) in short order. Excellent service, excellent technicians, phenomenal communication - just an all around excellent experience, and the price was quite good as well. read more

I was having "not powering on" problems with my computer that I make all my music on. Hamilton computer repairs took care of everything. They even picked my computer up and dropped it off, all for for a great price. Very good, highly recommend. Very happy with their service, was a pleasure. read more

Hamilton Computer Repairs - IT Services & Computer Repair Near Me - Worcester, Massachusetts

As someone who is not tech savvy, I've reached out to Hamilton Computer Repairs a handful of times for device support and to ask questions that some may deem silly. Never have a had such pleasant and thoughtful customer service. Not only is David and their team knowledgeable, they are also incredibly kind, and helpful. Highly recommend! read more

I had work done to my computer about 2 months ago. I am not computer savvy. My computer had crashed and I thought I had lost everything. well the folks at Hamilton Computer repair not only fixed my issues but this computer runs much better than it ever has. I could not be more pleased even if I had gotten a new computer. Thank you Hamilton computer repair. Ill be back for all things computer. I will also be sure to tell everyone I know. read more

I was directed to Hamilton Computer Repairs for a used laptop. Spoke to the owner, David, and he helped me choose exactly what I needed and it didn't break the bank. Shipped it safely all the way to Seattle and I couldn't be happier. Laptop works perfectly and is exactly what I needed. I super appreciate not being oversold, being that I'm not super tech savvy. If I need any other computer help, despite living in the land of tech, I'll be calling Hamilton Computers FIRST. read more

horrible service. i waited for over an hour to be waited on. then it took 2 weeks to fix and it still didnt work.

I had a great experience with Hamilton Computer Repairs. The owner was very friendly, responsive, and accommodating, and the techs did a great job answering all my questions and ensuring I understood everything. It really feels like they care about their customers. read more

Hamilton. I am sorry as i am sure you are a great person. However, I booked an appointment online and it was confirmed with you. I drove over 40 minutes to try to desperately get something fixed. You not only were not there you would not answer any texts or calls trying to reach you. I am sure this was a communication mistake but being hard of hearing is hard enough without online booking issues. If you use the service, you should make sure it up to date. read more

So, this a pretty late review but I feel compelled to correct my oversight... Last year I took my niece's Apple laptop to Apple because she forgot her password and was getting slow. Yeah, Apple store said need to make an appointment and it is 2 weeks out. Yeah, no thanks. So remembered Hamilton Computer Repairs is just down the road and can take right away. Took then less than 1 day to contact me "It's Ready!!" ! Went to pay, let's just say I pay more for my 2 weeks coffee addiction than what I was charged at Hamilton Computer Repairs. Always great to hear and my checkbook. Since then I have gone there another time and was super satisfied. Husband is a Electrical Engineer for those Super Computers with HPE even said awesome services and price with the bonus of not far away from our home. Do I recommend this Computer Repair business? Yep, you betcha...!!! read more

Hamilton Computer Repairs saved me from the depths of hell! (Literally!) My computer was a nightmare. It did whatever it wanted to; I was completely at it's mercy. Honestly, I was ready to throw it in the trash, but then, in a last ditch effort, I googled, "computer help" near my location. Hamilton Computer Repairs came up and I read the reviews and they sounded solid. I was still skeptical though, because we all know that some on-line reviews can be bought or faked... (such a shame) but I decided to take a chance anyway. When I walked in and met "Nick," he was sincere and genuine and knowledgeable, and totally put me at ease. He was confident they could fix my computer so I wouldn't have to get a new one. I put my faith and him and walked out. The very next day, he contacted me and told me what the problem was and gave me a really fair price and then said he would contact me again when it was fixed, which was only a couple of days after that. The turnaround time was awesome. The price was totally fair and reasonable. My computer works amazing now and they saved me a couple grand if I'd had to buy a new one. I'm so grateful. I would recommend this company to anyone who's having problems with their computers/laptops/etc. Top-notch professionalism and work ethic, honesty and integrity, and very personable and thorough communication from start to finish. FIVE STARS all the way! Thank you Nick and Hamilton Computer Repair!!! read more

Have had a very positive experience with them so far. When my kid at college had a major computer meltdown, they effectively diagnosed the problem, saved us all a nervous breakdown and were very reasonable with their rates. read more

5+ Stars! These guys are rock stars! Tavi is amazing. We had a scientific instrument fail at a research lab at a local college due to a computer crash. The manufacturer told us they would no longer service this instrument (including simply sending us a copy of the original software to re-install on a working computer), but did offer to sell us their latest version of the instrument - for $35k - which was just not in our research budget. Hamilton Computers went above and beyond to get our controlling computer rebuilt and back online. The first thing Tavi did was clone the hard drive to prevent further loss of data. Can't say enough great things about these guys! read more

I used to do business directly with David the owner and was happy with what he provided for service. I then had a new HD installed in one of my work computers. I've been back several times because my HD is showing 2 installations of Windows and I repeatedly get error message that Windows Defender is not working (though I have the same exact antivirus software in addition to Windows Defender on my other work computer). David keeps having me deal with Vincent. The problem has not been fixed each time I come in. I've asked to have David, himself, work on the computer and this was his last reply: The error you sent in the other email indicates that there's a registry issue, usually. Defenders service being disabled is usually from another antivirus program being installed. I cannot offer you free service, to see me personally, AND have it done while you wait. If you want it covered under warranty despite being far past 30 days, I'll authorize Vincent to fix the issue, and have it back to you in a few hours. David So now I'm still expected to deal with Vincent who hasn't resolved the problem on more than one occasion and pay again for something that should have been resolved already. I used to rave about Hamilton Repairs. Apparently David can no longer be bothered with offering good service. read more

I recieved an MSI gaming laptop from David at Hamilton, and I couldn't be happier with it. It was in good condition, with a few minor keyboard scuffs which David was EXTREMELY thorough in pointing out to me prior to sale, but overall a genuine top-notch system for far less than what I would have paid elsewhere. Not to mention, I am out of state; David was traveling for other reasons, but was kind enough to meet with me all the way in Virginia on his travels at no additional charge. It's been about six months now, and my laptop is still working appropriately with no problems whatsoever. He loaded me up with Windows and Office as well. I will definitely be purchasing from David and his team at Hamilton again. :) read more

outstanding staff. excellent customer service. reasonable prices. Best computer repair team in central Mass.

Brought our laptop to have a new fan! They had it fixed within a few days! Never tried to sell us on anything else! Very reasonable prices! Both men working there were very pleasant and knowledgeable! read more

Traded some electronics for a 11 MacBook Air. When I get home after an hour + drive home I open the computer and the left side of the screen is messed up. I message David and he immediate tells me it's my fault and he can't do nothing. I tell him he has a 60 day warranty posted in his shop and he says it doesn't cover " user error".. I then send him a video I took when I was inside his store looking at it and on the left side you can see it flickering and how it doesn't match the rest of the screen he then kicks me out of the Facebook chat. He then keeps using metaphors like the one I posted. And YES David if you get home and realize your screen is cracked it is covered under warranty at ATT and every other wireless carrier. I know this because I worked at T-Mobile for years. 14 day warranty. Very professional. Why and how in the hell would I brake my new computer that I NEED for my business. Also don't even put into account how the poor kid working at this shop works alone and had no idea I was even coming by and when calling David, the owner, he was no where to be found for 45 minutes! Shitty shop. Even shitter service read more

Hamilton Computer Repairs - First opening when I got home. - IT Services & Computer Repair Near Me - Worcester, Massachusetts

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I love this place!! As a complete idiot, I get terrified when anything goes wrong with my laptop...thank GOD these lovely people helped me-especially Vincent. I was completely panicked and he absolutely resolved the issue quickly, efficiently, and kindly. Def come here!! What I thought was going to be a major job turned out to be a quick $75 fix. Thanks people!! read more

Bought a laptop from David, have been using it for half a year now. Not a single complaint!

David helped me out when my laptop stopped reading cd's, replacing my CD tray quickly so I could get back home and install Dragon Age: Inquisition with no problems. He's also helping me out with re-installing Win8 on said laptop since my repair/renew option failed and the recovery media is missing. Super awesome guy who provides fast service that gets things done right. read more

I have a CyberPowerPC gaming desktop from 2013, Hamilton Repairs is my dedicated shop for upgrading and fixing it!

I can't thank David enough. My husband and I had an old laptop that hadn't worked for years, but held some of our favorite family photos within it and we couldn't bring ourselves to throw it away. I brought it in to Hamilton Computer Repairs to see what they could do, and within a couple of days David had successfully recovered the laptop and all of its saved files. I would highly recommend them to anyone. Thanks again! read more

recently found my laptop in need of repair. Completely dead. I dropped it off at Hamilton and it was fixed the next day and all my data was still intact. i would highly recommend them if you are in the Worcester area. read more

Dave is a great guy, incredible prices, incredibly accommodating, expedient, helpful, this is the place you want to go for all of your computer needs. Seriously, this should be the first and only place you call, you will not be disappointed! read more