I highly recommend GSS Technology. The owner, Chris, is extremely knowledgeable, professional, and friendly. I needed to change to Windows 11 and I was given several well explained options and pricing to choose from. I opted for a new computer and I received a quality product. The cross over from old to new was done quickly and I was even provided a new updated wire to connect my PC to the monitor. I ran into an issue with the printer, and I was able to call and receive an immediate response to correct my issue which was done remotely. I have used GSS Technology for several years and you can put your trust in them for all your computer needs. read more

Computer problems always get resolved when GSS gets involved. Since the early 90s, I've always did my best to protect my families vulnerability to all thing virtual. Through the years as things kept getting bigger, stronger and crazier, I felt alone, smaller and smaller and at the mercy of the big tech like Toshiba, HP, Microsoft, MaCfee, Nortans ect ect. When I had to call these big companies to address a problem, I felt like I was just a small cog in the works, usually speaking to an offshore support entity. Then, after I had to twice replace a failed 1 year old HP laptop, my search brought me to GSS. Its like a light shone through and I've never looked back. Chris built me a laptop without all the bells and whistles, without all the bloatware and with the purpose of keeping it un-commercial and clean. Marry that with top notch protection, security and service, I feel I'm as safe as possible and if problems arise, I'm a phone call and/or local drive away to every solution. GSS is an assurance in knowing you can surf with confidence. Local protection from global threats. read more

I went in with an old monitor that had died with the hope of picking up another used cheap monitor. He brought out a much nicer used monitor that he insisted I take without payment. He said that he wanted to pay things forward because I work for the schools. I appreciate this greatly. read more

Chris was great! He answered all the questions and concerns I had and was overall very helpful.

Updated 5/1/19 After a few rounds of negotiations I was about to abort repairs and move one. GSS then offered make it right at no more cost to me. Phone is repaired for original quote even though I offered to split the contested part cost. Phone was returned in as new condition, no marks from handling or abuse and all functions work as designed. Process took far longer than wanted or planned but stuff happens and the phone is working again which is the important part. So I bumped up the rating a few stars. Would I go back for more repairs- maybe end of edit So far not so good. Took Moto g5 phone for charge port change and a new battery while the case was open. Getting parts took far longer than stated. After almost a week I get a call saying my digitizing screen is broken. I told them I was very unhappy and that screen was working prior to disassembly. Waiting for a call back now after tech said he would talk to owner. The quoted price was pretty high IMHO but we agreed. Communication has been okay with a few issues. I was led to believe work would take 1-1.5hrs and could wait for it, come in anytime between 10-6. Came in at 10:45 after parts came in and tech doesn't start till noon! Kinda pissed at that. 26 hours later is when they call me screen is broken. read more

Computer problems? No fear, take it to GSS Tech like i did. I consider myself very knowledgeable in building and repairing computers. I did get stuck trying to get a new graphics card working and although the fee wasnt cheap, they were able to quickly diagnose and repair my computer. Would recommend. read more

Highly recommend GSS tech. Chris responded quickly and was able to take my laptop soon after I submitted my online ticket. Great customer service and Chris answered all of my questions while giving me multiple options of what could be done not to mention the reasonable pricing. Now my laptop runs better than ever and saved me the cost of buying a new one. read more

Chris was great and put a ton of hours into fixing my ps4. I really appreciate the hard work and the time he put into it.

Great customer service! I have brought my laptop to them several times and I have left happy every time. The owner will go out of his way to make customers happy and that is something I highly respect. read more

This place is great. My screen broke but I needed it for work, so I dropped it off, they gave me a loaner phone and picked it up at the end of the day. read more

My desktop crashed and within a few business days they had it up and running again. GSS was also in constant contact and emailed me an update nightly. The cost of the service was also very reasonable. I will be back to tune-up my laptop next! Happy customer here. read more

GSS Technology manages all our computers and IT needs at Audiology Associates of Worcester. They are very responsive, and always professional. We highly recommend GSS Technology to any business or residential people that are in the need of a Technology solution. read more

Great place ! The owner knows what he is doing !! Free Diagnostic. I have sent him several referrals and all are happy.

GSS is extremely knowledgeable and friendly I would recommend anyone who needs any phone, computer or electronic work to them. Not only did the finish fixing my cracked iPhone screen in under an hour they were very friendly and did an outstanding job. I have laptops that I will be bringing to them and any other electronic items I need work done on. Prices are reasonable and they run specials. They also provide and training needed. If you have an electronic issue you would be ignorant not to have it checked out by them! read more

First off we needed the computer wiped clean and to just reinstall windows and make sure all is working properly, very simple. Also we needed a new key in the keyboard. So the first thing is we called the first time and was told they would be open for a few more hours, well we drive there only to find its closed after being told open. Then we get charged almost 150$ for a reinstall of windows which for some reason she got there the computer had no internet search engine so we had to wait for him to download that, then orders the wrong key and then loses our charging cord and we are stuck there while he casually looks for our belongings seeming not to care. I felt highly over priced and took days for something done in a few hours. Me and my girlfriend were not satisfied to say the least and cheated out of money. We asked for simple tasks and everyone was an issue with this place. I never do this but to over charge and nothing is done properly. Thanks for nothing guys.... read more

GSS is a small, nicely run company in Oxford, MA that I have been using to fix my computer problems. It is comforting to be able to stop locally with no parking problems, no hour waits, and friendly service. They can remotely fix some problems. If they're busy, they'll call you back. Their prices have been remarkably reasonable. I was happy to find that they work on cell phones. One of our phones jumped off a boat and I'll take it in soon to see what they can do. They buy and sell used computers and tablets, also. read more

We had an outstanding experience with GSS Technology. Their expertise, customer service and technical support are exceptional. Highly recommend them. read more