Must be the same name thing but I also normally don't review non-food places but I could not help…read morebut want to leave a 5-Star review for this Best Buy. We walked in and were greeted immediately by the security person who asked if he could help us locate what we were looking for. Then as we were walking back, another man came over to help and he quickly called another guy over and asked him to escort us to find the 4 things we were looking for. He (Eli?) walked me to each place and was a huge help and after quickly locating all 4 items took me right to a register to check me out. He was friendly and respectful and all around fantastic. What would normally have taken me 45 min, only took about 10-15 because of their responsiveness and quick service. We are from Baltimore and NEVER get that kind of service down there. Truly a wonderful and fantastic group of people. This Best Buy clearly has a culture of excellent service and friendliness. The EMS next door could learn a few things from them, as could Best Buy's in Pa and Md. I hope they share whatever they are doing with other Best Buy's.

Worst store ever, customer service is non existent. I called store to voice my concerns with the…read moremanager, Sam from India answers. I ask to speak with the store manger, she says the stores doNOT accept incoming calls..... I will NEVER goto BestBuy again! Normally I hate seeing stores going put of business, I will be celebrating in the streets when this place shuts down.....

I came here this afternoon, in a rush, to purchase a small device that would allow me to type my…read morepaper from work so I wouldn't have use a school computer. I looked for someone to guide me with suggestions. Andrew I believe started assisting me, but I wasn't getting a super helpful vibe from him. I went with Dylan from there, whom was a better fit; answered every question honestly about which device was in my best interest and which weren't worth my time. Andrew initially told me nobody could help me set up my ipad to connect to my hotspot or help install the Word program I'd just purchased from them for $50, unless I pay an extra fee. Which was giving me anxiety about the $400 I was spending... but thankfully he was incorrect. Meghan at the Geek Squad desk was actually super nice and helpful. She did all that with me. I felt at ease and comfortable with my investment by the time I'd left. 5 stars for Meghan and Dylan. No stars for Andrew. Sorry Andrew -- but you would've lost $400! I just wouldn't have felt comfortable leaving without being sure I could get immediate use out of it.

Special trip there to buy the Apple Watch Ultra 3. $799.00. Bolted to the table…read more(understandably). Dead as a doornail. Everything else on the table was working. Dude comes over, didn't get his name. "Yeah... it's off." I said "It's not off it appears not to be charged". Shrugs his shoulders and walked away. Looks like a trip to the Apple Store is in my future. This place is in its death throes. Too bad because there used to be some real customer service there.

Friendly, knowledgeable staff (though it sometimes takes a bit of effort to find a staff member)…read more Well-stocked store during the holidays. Easy returns and exchanges (though sometimes the customer service counter should be more staffed). 3.5 stars (it would be 3 stars but I'm giving them the benefit of the doubt since it's been extra crowded for the holidays) I was here at least ten times in December... Camera shopping, getting a new phone, holiday shopping, returns, exchanges, etc. The two times I went in to look at a digital SLR camera, both employees were very helpful. They each talked with me for a good amount of time, answering every question I had and giving me all the information I could have ever wanted on the cameras I was looking at. When I went to the mobile counter to get a new iPhone, everyone there was very helpful too. We joked around through the whole process and it was a pretty good time. If I'm ever in the area again, I would for sure return to this Best Buy.

Ordered a TV at Best Buy. Was supposed to arrive yesterday. They shipped through Roadie. This is a…read moreservice like door dash. Since the order was placed, my delivery has been assigned to many drivers then cancelled. Now my delivery time has expired. They do not know if the TV was picked up and not scanned or is still at the store. I can't cancel the order because they have to open a case and figure out what happened. I can't pick up the TV for the same reason so I am left to wait while they figure it out. This should be a Best Buy problem not a me problem.

One star is too high for this group of bumbling incompetent liars. This problem started at this…read moreparticular store, continued with AT&T's call center and ended back at the same store. They fully admitted their error but refused to take any responsibility and proffer the my they initially admitted I was owed. It started when the incompetent moron they employed in this store did not properly port my number over. Once I find the error I called their call center. The problem was fixed, they told me I'd get a refund for the 6 months of overpayment and a month on free service. The promised refund did not come. It took 4 more calls--over 2 hours each--for them to give me nothing at all. They opened two inquiries but closed them without any investigation. I was told to bring the bills from the other company to the store and they would get me the refund. Despite being my only option, I suspected they would do nothing; and I was right. I gave them the time line and was promised a callback with an update on the following Monday. They never called. I tried call multiple times but I sent to voicemail every time. Ironic that a phone store never answers the phone. I went to store and that's when everything fell apart. They began by going back on EVERYTHING they and the call center said. They blamed me for their errors and refused to take any responsibility. I was left without the promised refund and by being a feeling that they blamed me for their errors. DON'T GO TO THIS STORE. if you can get rid of AT&T.

Not much to review…read more I walked in. Told them what I wanted to do. They worked with me to get to that and weren't forceful with trying to sell my additional things. They did ask me if I was interested in additional services, but didn't pressure me when I said no. Great experience. Highly recommend it.

Today was my first visit to the Percy's outlet. They have great prices and customer service! I…read morewas in and out of there in no time even though I purchased 2 appliances! The service wasn't pushy. Just helpful and friendly! I'll definitely be back!!!

Great company to work with. I could not make it into store, so I told David what I needed and gave…read morehim the measurements he requested. He sent me a list on options of all different price points. Delivery was set up for a few days later, delivery guys were great, very efficient and friendly. Glad Percy's were recommended to me.

This company was recommended to us by our son-in-law, who's a web developer; they helped him…read moretremendously when he was visiting here and had a problem with his tablet. TCS was as good to me as they'd been to him, and provided the best customer service anyone could hope to get anywhere. I recently had to get my laptop's keyboard replaced; they accomplished that pretty quickly. But when I got it home, I couldn't type: it would have taken more muscles in my fingers than I have to drive each key down as hard as it would need to be pressed to actually register. Being a fast typist, I was hugely frustrated. But when I called them, they immediately offered to replace the keyboard (obviously defective--it happens. I don't at all blame them) ASAP. No arguments, no quibbling, no charge. As soon as they got a replacement they called. I brought it over and they swapped the keyboards out. Now I'm happily typing on the replacement, which works perfectly. Thank you so much Technical Computer Solutions!

On 9/26/23 I went to their shop in Holden around 3:55pm, seeing on Yelp they closed at 4:30. The…read moreguy was on the phone, seemingly BSing with someone. I waited patiently for over 10 minutes without even a word from him. He had just finished saying biz was not good. I walked out saying "Business won't get better this way", As I walked out, he mumbled something about "being closed". They claim to be graduates of WPI. They may be computer experts; however, they did not learn how to run a business, common courtesy, or manners. Why did I go there? To get help with my home network, meaning PAID service call Don't be impressed with their credentials only!

This particular Target store seems to be a bit mis-managed. As we walked around the store to look…read morefor the Christmas section we saw many items with no price tags, stuff in the wrong places and an overall feel of "not being neat" as other Targets. I always like to check out different stores in different cities and areas, so this was an OK shopping experience, but I have been to better Targets in the past. I found a few Christmas items that I liked and I went through the self check out and got out of there....Just OK.

This store is always a mess. I've known a few of the older people who've worked here, and the all…read moresay that the management makes it a terrible experience, which in turn creates a store environment that is unhelpful for customers. With all the money that the community spends in this store, the least the could be done is to make the store experience something more than exasperating. I understand that many people rely on target for the price and con of location, but I'd urge people to support other businesses if they are able. It may lack the convenience, but I don't want to reward a culture that dismisses customers as unimportant.

Hello Trolley Yard Store,…read more I really hope the store manager sees this. When the feedback link hit my phone, the system glitched and sent a negative review -- which was the complete opposite of my experience. I lost internet in my building (the landlord supplies it), and Penelope C. helped me get set up fast with a 5G gateway. She explained everything clearly, walked me through the whole setup, and had me out the door quickly. Penelope was patient, knowledgeable, and genuinely helpful. She turned a stressful situation into an easy fix. She deserves full credit for outstanding customer service. Thank you so much Penelope, you saved my day!! I hope this review finds you!

Note that I have a $40 prepaid account with Tmobile for the last 15 years with unlimited talk and…read moretext and 10gig of data - we had a power failure last month, and I was watching a FIFA world cup match - figuring I only had less than 30 mins for the game to complete, I streamed it over my 5g - long story short, I ended up using all my data - I called their cust service, who said they could give me an extra 10 gig to cover the rest of the month, and would go back to my $40 plan - went to pay my bill today, and see the raised me to a $50 plan - I call back into cust service, who stated that they CHANGED my plan completely...talk about bait and switch.. I was grandfathered in at $40 and they took this opportunity to pull a fast one on me...looking for another provider now....their cust service for prepaid sux....

He is always knowledgeable and friendly. Today he replaced the speakers in my laptop efficiently…read moreand at a very reasonable charge.

My problem was diagnosed and resolved quickly by Nisar. I had cracked the screen protector and was…read moreconcerned the screen was cracked. Fortunately, it was not and faulty protector was removed and replaced in minutes. Pricing was reasonable. I really appreciate good service and this was it. Thank you.