I've used Brian for the last 20 years for my desktop and laptops of my grandchildren. Always has…read morefixed the problems and given suggestions. He knows about different computers. My grandson was just there in the past month and his computer is working fine again.

There are times when bigger is not necessarily better and that applies to computer and printer…read morerepair service shops. Brian came to my rescue again this week when the printer vital to our work needed service. Brian came out the next day, serviced the machine, and at a reasonable cost. For a small repair shop he is extremely talented, always available, and willing to travel to the client's place of business to meet the clients needs,

Communication with folks at this store (and other Artee locations) started out fine, but they…read morebecame INCREDIBLY non-responsive as the project moved along and several problems arose. We submitted payment on 4/27/24 and were told that work on reupolestering our sofa would begin on 6/24, then 6/25, then 6/26, when work actually began. We were told the sofa would be finished and the drapes would be installed on 7/5, then 7/8, then 7/15 between 9-11am. No one called to inform us that the arrival would actually be 3pm that day, we had to track someone down for that information. During the install on July 16, we discovered that the bedroom drapes arrived without rings and were not given a new install date for those until we asked repeatedly. Additionally, I specifically requested no pleats in any of the custom curtains, yet the sets for two rooms were delivered with pleats. Since that delivery in July 2024, our designer and I called, texted, and emailed multiple times and received no response until 3 months later on 10/17/24. When I responded to that email I included a screenshot of a prior correspondence with them on 3/25/24, in which I state in no uncertain terms that I do not want pleats on the drapes. We continued to ask them to pick those drapes up and remove the pleats for months, and only received a response in March 2025 when my husband, who is a lawyer, threatened legal action. They picked the drapes up in March to remove the pleats, a fix which generally requires very little turnaround time. And yet here we are, more than two months later, without the drapes having been altered and returned and no word from anyone on when we can expect them back. So all in all, getting these custom drapes has taken over a year, and we're still not done yet. The only reason we stuck with this company is that they were the only one willing to reupholster our very large couch on site. The couch is finished and looks gorgeous, but I would never, ever hire these folks again.

I placed an order in the Newton, MA store in June. I have been calling and emailing to check on…read morestatus of this order. I have yet to receive a response to either the calls or the emails. I went by the store in Newton this morning to find they have closed. I want my deposit and fabric back.

Great experience with Mass IT Pro Solution. They removed viruses from my computer, secured my…read moreaccounts after I was hacked, and set up 2-step authentication. The tech explained how to stay safe online with personal and credit card information and checked for remote access tools and unwanted apps. They also offer affordable managed antivirus which is a big plus. The technician went above and beyond by fixing my wireless printer that kept losing connection and it has worked perfectly for over a month now. Very professional, trustworthy, and highly recommended. I would definitely use them again.

Issues with Slow computer and WiFi coverage in home tech was Very Knowledgeable, and Professional…read moreand good problem solvers. Will definitely recommend to others

We loved working with the Rootless Agency. Back when I started Lunariaa, I had a vision and a…read moreproven concept, but I didn't have an online presence set up yet. The Rootless team helped me tremendously with everything, starting from ideas and concepts, to making it a reality. At first I was skeptical trusting them with my social media management but right now it is a no brainer. And its not just that. To this day, they help me with maintaining my e-commerce site, my CRM and often bring new ideas to the table. I highly recommend them and cant wait till we start the new adventure with the Lunariaa Flower Café Social Media.

From the owner: Located in Massachusetts, we are a creative team dedicated to helping businesses grow and stand…read moreout. Specializing in logo and brand design, web design, graphic design, and product development, we focus on creating meaningful and lasting results. Our work has earned the trust of renowned organizations such as Harvard Law School, NYU, Quilling Card, and more. While we may not be the first agency businesses turn to, we strive to be the last they'll ever need. Let's create something extraordinary together.

I needed a new battery for my iPhone. They were polite, reasonably and completed on time. I highly…read morerecommend. My phone started acting up, touch screen was screwed up. I took it back they repaired it on the spot. The young man apologized and was kind. It is working great

Techs were friendly, quick, and helpful. The only small ding on the experience was that after the…read morerepair the price was $50 more than I was quoted. The tech efficiently corrected this to the quoted price, but I'm glad I was paying attention.

This was a great experience. I had an external Seagate drive that I could hear spin, but that would…read morenot mount (I tried on several laptops). The dropoff / pickup location in Dedham was convenient; right off I-95 with ample parking. The $500 advertised price was exactly what I paid, and included the cost of the replacement drive. The turnaround time was below the advertised 14 days. 100% of my files successfully were recovered, and all files were in the same folders as when I dropped it off. This is a trustworthy business, and I would absolutely recommend and use again

I have sent my drive to well known company, DriveSavers in California. They quoted me $2700 to…read morerecover my drive. I couldn't afford it. I decided to give a shot to a smaller local shop in Boston. Alex quoted me less than half the price and recovered everything that I needed in timely manner.

We gave Hudson Appliance the dimensions of the refrigerator that we needed to replace and accepted…read moretheir recommendation. The item they delivered, however, was too deep and did not fit the space, actually blocking one of the entrances to our unit. We also had told them that the doors had to be reversed to open on the right, but that was not how it was delivered. When advising them of the problems, Hudson asked if we had checked the dimensions of the unit they recommended; to which I replied, "Did you check the dimensions we gave YOU?" No reply. When I asked why the installers didn't call Hudson to alert them that the refrigerator was blocking the door, I was told that they "just deliver and set up." When we told them that the doors were not reversed as we had asked, they told us that they could not be reversed; despite their telling us originally that they could. Despite this being clearly their fault, when we asked them to take it back, Hudson said that we would be responsible for a 30% restocking fee. We had considered going to Small Claims Court to resolve this, and we are confident that we would have won; however, we decided that it was not worth our time to save $250. They eventually took back the refrigerator and charged the 30% restocking fee. Having spent 30 years in senior management for large and small retail companies, I can say with conviction that this was extremely poor customer service and one of the worst experiences I have ever had as a consumer. I do not like leaving negative reviews, particularly for small box stores, but given their indifference to us, I feel compelled to call out Hudson Appliance for this terrible experience.

Our team at NEAR ME HOME BUILDERS INC is very satisfied with the excellent customer service at…read moreHudson Appliance! The staff is knowledgeable, friendly, and always willing to go the extra mile to help. They make the entire process--from product selection to delivery--smooth and professional. We truly appreciate their commitment to quality and customer satisfaction. Highly recommend Hudson Appliance! -- NEAR ME HOME BUILDERS INC Team