A quick update to my previous review: the short-term fix that Jim did for me 17 months ago (!!!!) was estimated to last a couple of months, so I bought a new laptop at that time and waited for things to slow down again before having him transfer the data to the new one for me. My old laptop just kept on going and I just left the new laptop in its box, tucked away in a closet. When the time came to finally go with the new one, I dropped both off with Jim and it was finished the next day. Call Jim with whatever computer issue(s) you are having!!! read more

Jim can be hard to get hold of, but he really knows his stuff. He gets to the bottom of complicated problems very quickly, is a good teacher, and has a very sympathetic and reassuring manner. By far the best computer guru I have run into. read more

Great He solves the problem and it doesn't cost a fortune Use him whenever I have an issue read more

Really happy with Jim's service. I called him at 1:00PM today because our work desktop wouldn't start - it was completely dead. Jim talked me through some possible fixes, came out immediately, and had it fixed in less than 30 minutes. It was a pleasure working with him and I will definitely reach out in the future for other computer issues. read more

My Windows laptop would no longer boot after doing a Windows update, leading me to believe there was a software problem. However, the laptop wouldn't respond to any of the usual S/W recovery processes. I gave up after many hours and brought it to Jim at Geek Handyman. He agreed to look at it right away and quickly came back with a correct diagnosis (bad SSD). This was something I was comfortable fixing myself, so I picked up the laptop and paid a very reasonable diagnosis fee. I ordered a new SSD from Amazon and the laptop came right up and loaded Windows on the first attempt. I'm sure Jim would have successfully replaced the SSD and reloaded Windows if I wasn't comfortable doing it myself. I highly recommend Geek Handyman for any hardware or software woes you may have with a PC. read more

We had a fantastic experience with Jim at Geek Handyman Computer Services. My son's expensive gaming desktop was freezing and crashing. Jim diagnosed the issue and helped us to come up with the most cost effective solution. He was prompt, clear and effective. Most importantly, he taught us a ton along the way about the computer, so we won't have to feel so helpless the next time something similar comes up. Plus he picked up the computer and delivered it back to us, so we never had to take it anywhere. Definitely 5 full stars! read more

Jim came to my home after I returned from vacation to find my old Mac was dead. He retrieved my hard drive, transferred to my new computer and ensured that all transferred data was retrievable before leaving. All in my home at a very reasonable price. I had a large amount of music and photos which took some time to transfer so he used that time to set up Office, my printer, and anything else I needed. Great service! read more

We had Jim come to our house and work on 2 laptops. Within a short amount of time he had one diagnosed and repaired. The second one needed more TLC so it took a little longer. Did a great job repairing this laptop and made some suggestions that my husband was very pleased with. Have recommended him to a couple of our friends and they have very pleased with his reviews as well. read more

JIm came back and resurrected my computer from the dead, just like Jesus and Lazarus! The only problem is that my computer is mute now. Well, not for long. Jim showed me where to order a new sound card for cheap. Tra-la! My computer didn't croak! It was only mostly dead. Yippee! I didn't lose all the files I should have been saving all this time! Hurray! Jim hooked me up (again) for less than the minimum charge from the Geek Squad! read more

I brought my desktop to Jim after Windows suffered a serious error and couldn't recover itself. Jim went above and beyond to research the source of the error and try a number of work-around that would avoid having to reinstall the OS. After determining that an OS reinstall was required, Jim, again, went above and beyond to ensure all of my documents a data were preserved. Additionally, Jim ensured that the most up-to-date BIOS and drivers were installed. Jim spent hours on my machine, was very communicative throughout the process and charged me a very very reasonable rate for his services. read more

If your computer is broken, Jim is the guy you want to call. My husband and I only recently moved to Framingham, so when my computer blinked out and wouldn't turn back on, I didn't know what to do. Best Buy sends most of their jobs out to who knows where, and I couldn't wait for as long as they would have taken, anyway. Through a search online, I found Jim the Geek Handyman. He was at our apartment the same day I emailed him. It literally took him 2 minutes to get my computer to turn back on (yes, it WAS plugged in before he got here!) and he was able to diagnose the cause of my husband's computer trouble. Jim is definitely the guy you want to fix your computer! read more

I have used Jim now on multiple occasions, both for my home and work computers. He is extremely knowledgeable, once, for my work computer, solving a problem another PC shop could not fix. His prices are very fair, and he gives the kind of personal attention that is so often missing in today's business world. If you live or work near the Framingham area, Jim works out of his house located fairly close to Whole Foods, Jim should be your choice for computer repair. read more

This guy is great. He responded to my call in minutes, invited me over to his house, fixed all my computer issues and was very inexpensive. What a find! read more

Jim is the best! Our household has used his services for about 3 years now. Jim is extremely knowledgable, patient, and a very nice person. Jim provides personalized service, is very responsive and fairly priced. We trust him completely. He has fixed everything from email crashes to the 'blue screen of death' to setting up a new computer. Look no further than Jim! read more

Having problem with lap top freeze ups, slow speed, and failure to play DVD. Service involed a thorough tune-up and installation of proper software for DVD. Computer now runs like new. Excellent service at a fair price. read more

Bought my computer from best buy and also purchased the geek squad coverage. In general it took forever to get my computer serviced by the geek squad. The last time I got my computer fixed back it was still messed up. There was so much bureaucracy trying to get things resolved that when my policy expired I decided not to back there again. Skip ahead about a year... my computer was having some issues. I found Jim on yelp. Based on the good reviews decided to try his services. I had an excellent experience! He fixed my computer quickly, explained what he did and gave me more insight on other ways to keep my computer healthy... all at a reasonable price. Jim is professional, knowledgeable and takes the time to explain things. I would highly recommend his services! read more

I contacted Jim, based on the reviews on this site, to fix my elderly mother's Mac computer( I had been told by another company they could not fix it) He came right out and diagnosed the problem and had it working great in a short period of time, at a great rate. We are both very pleased with his knowledge and service and would highly recommend him! read more

I have used tons of computer services including Staples, Geek Squad etc. etc. Geek Handyman by far the best. Honest customer post. Ross