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Dedham, MA

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Verizon Wireless Authorized Retailer

3.6 (5 reviews)
Open • 9:00 am - 9:00 pm

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Target - Inside

Target

(54 reviews)

$$

What an unfortunate event happened to TARGET A FEW DAYS AGO, was shopping and found all the…read morerefrigerators EMPTY! I know the prices are high but to have EMPTY REFRIGERATORS, till I asked one of the Managers in the area. According to him the store lost power NOT TARGETS FAULT BUT NATIONAL GRID! So, they estimated that 1/4 of a MILLION DOLLARS OF MEATS and all other refrigerator items were thrown in the dumpster! What's extremely disturbing is that some of the public was trying to salvage some of that food!!! With many people suffering from Food INSECURITY ALL WAS DISPOSED! TARGETS REASON: LIABILITY! Why don't they have anyone that wanted to salvage the waste to sign waivers or donate what was sealed and vacuum packed! Just cause it was 6 hours without refrigeration I'm sure it was still healthy to eat and feed just think what A QUARTER OF A MILLION DOLLARS OF FOOD COULD HAVE BEEN SUPER BENEFICIAL! Sorry to hear this from actual Target employees and they feel the same way! What a tremendous WASTE! If they took it upon themselves to forgo LIABILITY FOR THE BETTERMENT OF THOSE STRUGGLING TO MAKE ENDS MEET! The Public should know that Yes Target does not want to harm anyone BUT THEY WOULD HAVE BEEN HEROS TO ALL OF THERE FOOD TO DONATION CENTERS AND THEIR LOYAL CUSTOMERS! I personally very heart broken to hear of such waste!

This place had to of been the most rat infested dump of a retail store for the past year or so…read more Alot of complaints about bad product bad management bad service and nothing being done about it from the corporate side just having other companies clean up the mess so you can have the same pathetic group of management screw it all up again. This place lost its license to even sell pet food because they let rats manage their pet department. Someone do something about the people pretending to manage that place when all they really do is put associates and guests at risks at all times just have them cough up the cameras you won't find a more poorly run place to shop at in your life.

T-Mobile Experience Store

T-Mobile Experience Store

(6 reviews)

Not a fan of having to go find out what is wrong with my phone... but I went to get it looked at…read moreand ended up having to get a new one. All my fault. Once I took my phone off the case, I realized it was jacked up by all the times I dropped it with a cheap case. I was helped. Great customer service visible from all the employees there for me and other customers. But my help came from Yaya. She was the bomb! Very understanding of me being not very tech-savvy... but she was exactly what I needed and convinced me to purchase a couple extra items that I obviously needed to avoid having to come back to a T-Mobile store because I jacked up another phone. She was awesome! Great experience. I'm from Jersey, so I won't drive all the up to Dedham for service, but I just hope to get similar service in Jersey if I need it. Thank you, YAYA!!! Rico

Today I visited the store to complete a warranty phone exchange. I arrived at 6:00 PM, two hours…read morebefore closing. An associate named Naten assisted me. When he opened the new device, it had only 15% battery, which slowed down the transfer process.At 7:45 PM, he informed me that the transfer was only at 40% and stated that because the store closes at 8:00 PM, my only options were to leave both phones overnight or cancel the transfer. He also said I needed to be out of the store by 8:00 PM and mentioned this instruction came from his supervisor. His tone was unprofessional and lacked empathy.I explained that I needed my old phone returned exactly as it was. He reactivated the SIM card and handed the phone back, leaving me with no solution. He advised me not to call customer service and suggested I return to the store another day to request a new warranty device and repeat the entire process.This resulted in two hours of wasted time. He did not communicate upfront that this could be the outcome, and he even mentioned the new phone might have an issue. Overall, the customer service was very poor, and I left extremely disappointed.I want to emphasize that I arrived two hours before closing, and my transfer was already in progress at 40%. I believe it is part of the job to ensure the process is completed once it has started, or at the very least to inform customers upfront if the process requires more than two hours. None of this was communicated to me when I arrived.

Verizon

Verizon

(41 reviews)

$$

Two days ago (6/19/14) my phone (Galaxy S4) wouldn't turn on and I couldn't get the back off to…read moretake out the battery. Like most people today I am lost wothout my phone so, at 9:00 I raced to the Dedham Verizon. At 9:05, even though the doors were locked for the evening (with a couple of customers inside finishing their transactions), one of the employees helped me with my phone! It didn't take him more than 3 minutes but I am so thankful for his help. No one likes "that customer" that walks in just before closing and definitely not the one that walks in after the doors are locked! I was shamefully one of those customers the other day and instead of telling me to come back tomorrow during business hours (which would have been totally reasonable) this employee helped me out. I don't know your name but thank you so much! I will definitely come back to this location for any of my Verizon needs in the future.

Tyshawn Brown made this the best experience I've ever had at a Verizon store. After a not great…read moreexperience at another store, I ended up in Dedham at this location. Tyshawn was kind, patient and incredibly knowledgeable. He walked through all of the upgrade options with me and actually physically helped me transfer everything over from my old phone to my new phone. Despite living very far from this store, I will be continuing to come back for all of my Verizon needs with the hope of getting to work with Tyshawn again. Thank you!!

Verizon Wireless Authorized Retailer - mobilephones - Updated November 2026

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