All I can say is WOW…read more My mom severely cracked her iPhone screen to the point where her Face ID wouldn't even work anymore. We were on our way to the Apple Store to buy her a new one when I informed her that getting her screen replaced would be significantly cheaper. She was hesitant, but I convinced her to stop by TurtleScreen near her house after seeing great news articles about it online. We came in at 6:15PM just to inquire about pricing and their hours - thinking they wouldn't be able to do a same day repair given they close at 7PM. However, they squeezed us in as soon as we came through the doors and by 6:45PM my mom had a brand new phone screen! She's so happy with how her phone looks and we were extremely impressed by the professionalism of the folks working at TurtleScreen qnd their efficiency. The prices are very reasonable for what you get and my mom ended up saving hundreds of dollars compared to getting a new phone! Can't recommend these guys enough!

I absolutely do not recommend this company. I sent a phone in and new new Samsung galaxy s25+ with…read morethe original box and charger. They claimed the phone was locked and broken screen. The phone was not damaged at all in fact I'm leaving this review on the very device they claimed was broken and I assure you the phone is mint. When I requested to have the device returned to me it seems that it struck a cord and the literally threw just the phone in a box and mailed it to me but not before I had to figure out how to pay UPS to return it to me. I did not receive the original box from Samsung back nor did I receive the charger or any other literature that was inside the box. These people will not respond to me by email or phone and are simply ignoring me. So beware this place isn't worth the hassle.

I spent more money on new cables than I spent on getting my phone's USB-C port cleaned in just a…read morefew minutes. $25 may seem like a lot for a quick fix, but I could have spent a lot more money on cables or pursuing other repairs. 10/10 would recommend.

Buyer beware. Happy to take your money as first but then absolutely terrible customer service. The…read moreentire experience was frustrating from start to finish. The staff was unhelpful, communication was poor, and I felt like my concerns were completely ignored. I expected basic professionalism and courtesy, but unfortunately that was not what I received.

This store has been in business for twenty years and has always been high priced and cheap quality…read moremerchandise.

Came into their business, to hopefully, get my shattered screen, amongst other issues, cell phone,…read morerepaired. I was informed that it could be repaired, so I asked how long would it take. I expected about a week. I was told 45 minutes. I was happily, totally surprised, by the time, & price, to repair it. I came back 2 hours later, and it was done. I am very, very satisfied. I give them 5 out of 5 s.

This is for the Grove Hall store. My phone crashed and needed a new one ASAP. So I grabbed one of…read moremy children and we began. It wasn't until we got to Grove hall and met the most unique sales associate Isaiah from New Hampshire. He was efficient, persistent and Super professional. He got me up and running with a upgrade. And did I mention he was by himself. He handled all of us with grace and patience. Although he said he's usually with a coworker, he wasn't when I walked in. Thank you for all that you do. And I hope I got his name right. But he's the one with a lot of siblings!

The staff is very helpful and knowledgeable. Very friendly people. Great prices and services. The…read morereferral program Cricket has is also great. Up to $250 in referrals.

It's not too bad. Just wanted to transfer to get unlimited data to talk to my mom overseas! There's…read moreonly one guy working. Would have been better to get someone else to help him. He's very good at multi tasking so he pretty much accommodated me while helping the other lady too.

I had a frozen computer, called them and took it in. I had rebooted numerous times to try to get…read moreit working, but they showed me a simple technique of holding the off button for 10-15 seconds instead of just hitting it off. It worked, I left without any cost, and got my computer use restored. Anderson was pleasant, polite and very helpful...I was in need and a less scrupulous person could have really ripped me off. Before me, a woman had a need for her phone, and he helped her graciously, giving her only what she needed too. I will go back the next time a need arises.

Came in with a non-booting iphone and they immediately diagnosed the problem and said to come back…read morein 20 minutes. Sure enough they had the phone working and didn't even charge for the fix. Highly recommend and will be back again if I have any tech related issues!

Had my screen fixed by another place a year ago and the work was shoddy at best anyway the new…read morescreen broke and took it here and they did excellent work and undid the previous places mistakes. True professionals.

The folks at CPR are so skilled and efficient and I would highly recommend them for any tech…read moreissues. I spilled an energy drink onto my Macbook Pro keyboard and immediately brought it into the shop for a cleaning and diagnostic. They took me as a walk in on a Sunday afternoon, and my laptop was ready the next day to be picked up, back to running perfectly and cleaned! I realized the Touch ID button wasn't function so I brought it back again and they were able to fix it for me super quickly and for no extra cost. Overall the cleaning and repair was $149 which was absolutely a fair price for the speed and efficiency of the work they did. Also, the employees inside are friendly and ready to answer any questions, especially when I was stressed and worried about my laptop. Great service and absolutely recommend for anyone in the area!

I understand it's an airport store and prices tend to be higher, but $20 for a lightning cable is…read moreridiculous. Go to the Best Buy kiosk and pick one up for $12.

Horrible customer service. Called in advance and still was kept waiting for a simple part while…read morethey helped several other customers who actually arrived after me

Not repaired in the time promised. Not repaired at all and missing some original components. Will…read morenot return again.

I want to share such an amazing customer service experience that I had yesterday at Wireless World…read moreat 757 Grafton St., Worcester. Sometimes we are so quick to complain and write negative reviews, but don't take the time to share such positive experiences. I highly recommend Wireless World. Jose there is amazing to say the least. I went there with a smashed phone. I already knew the phone was smashed so bad that it wasn't going to be worth repairing. Jose went above and beyond to try to help me fix the phone so I could at least retrieve the pictures. He also gave me a very reasonable deal on a iPhone, tempered glass, screen, protector, and case. I would give him a 10 star review if I could. Thank you Jose!

I had their repairing service a few years ago. It is wonderful…read more Girls operatiing the store are very experienced, and very nice. I trust them!

From the owner: The Phone Clinic is your one-stop shop for all your mobile needs. We offer a wide selection of…read moreunlocked iPhones and Samsung phones, as well as expert repairs with warranty. Our team of experienced technicians can fix any problem, from cracked screens to battery issues. Under new management in 2024, The Phone Clinic is committed to providing the best quality of service to its customers, and we invite you to visit us today.