Went into this store today with my niece who is visiting from France. Not only was the person,…read moreNolan, who "helped" us aggressively rude, there was a dog in the store that we had to contend with at the door. I live here year round and I know that summer can be stressful and I asked Nolan if he liked his job and he claimed to like it and that he worked there for many years. I suggest he think hard about how he treats people who walk into this store in the future.

Went in yesterday when my phone suddenly started reading "Invalid SIM" and was in and out in 25…read moreminutes. A new SIM card, a working phone, and some great convos with extremely friendly staff. If you're in a pinch on the vineyard, this is THE PLACE to go!

Husband took phone in with a faulty screen. They dealt with it quickly and it righted itself…read more Helpful.

Stay away - Walked in to get my iPhone screen fixed, they told me it would be ready in 2 hours,…read morewhen I went to pick it up the phone would not start anymore. Everything was working before and the crack was minimal. I Lost all of my photos and videos of my newborn. I would never step a foot again in this store and would recommend you to STAY AWAY from this place if you don't want to get screwed.

I had a great experience at the Orleans, MA store today…read more My current phones screen froze this morning. I can't access anything: no contacts, apps, and I can't shut it down to reboot. I walked into the Orleans Verizon location and was promptly greeted. I explained what happened and how I needed something temporary until I could get my phone situation sorted. They didn't hesitate to help me, explained what they could offer, and didn't try to upsell me any products. They even had the new "temporary phone" ready in less than 15 minutes. I HIGHLY recommend Verizon's services, and especially this location. I'm grateful to have a mobile device and am considering switching over to make it permanent.

Kate helped me immensely. She made the process of an upgrade and changing service easy. Highly…read morerecommended. Ask for Kate and she will help make getting a new phone or changing from Samsung to IPhone easier.

For 25 years this has been my come to store I cannot say…read moreenough about their personal availability to me Today I had the pleasure of having Raphael help me He had so much technology support and even came to help me get my phone on in the car I will truly miss you all Jackie Soltyd

I went into the AT&T store and I was met by Christopher D. who was by far the rudest and most…read moreunprofessional human on this earth. He seemed extremely disinterested in his job. He was rolling his eyes at my questions and was extremely snappy with his responses. This is the second time I have had a bad experience at this location and will never return.

What's not to like? They replaced my iPhone 7 screen in record time (25 mins.) while I grabbed…read morecoffee and wandered around the mall. They were pleasant, quick and did an outstanding job. They seem totally trustworthy, and nothing beats their convenience. Thanks, Shatter & Case!

Stay far away from this place for repairs. I brought in my iPhone X Max and it needed the back…read moreglass replaced. They told me it would take 1.5 hours. I dropped it off at 12:30 and came back at 2:00. When I got there the phone wasn't at the kiosk it was actually down the hall at a store called Cell Fashion. So I went there and they told me it would be ready at 4:00. So I went home & came back at 4:00. My phone was still in several pieces. It wasn't completed until after 5:00. Too top it off my phone had a silver back but they gave me black. Not a good experience & waste of a day.

They fixed my phone in less than five minutes. They charged me a very extremely reasonably priced…read moredeal and I could not be happier. They were pleasant and efficient as hell. If your phone is broken, go here. We had to drive in from Eastham which is 20 miles away, but it was worth it.

Don't go here. Worst repair experience. Had new screen installed on Tuesday. On Thursday the screen…read moreis blurred changing color not fully working. Instead of fixing it the owner wanted another $75 on top of the $159 I previously paid. He said the phone was damaged after telling me there was a crack in the screen. I did nothing to the phone except trust him to fix it. DO NOT GO HERE. PS. As per the owners response you can see he doesn't do good work, doesn't respect his customers and is a liar. I subsequently had the screen replaced again at a shop nearby. At that shop they found two mistakes done by Best Fix. Best Fix failed to reinstall a part he removed and ripped out a sensor that should have been more carefully removed and installed. I highly recommend you go to Mobile Device Medics - 217 Main St, Hyannis, MA 02601, United States. DO NOT GO TO BEST FIX. Bad workmanship and not trustworthy.

There were 2 representatives here today. Both were dealing with complicated issues and slow…read moreinternet. Amy Rodrigues was excellent. She was calm , methodical, and persistent with my problem of unable to receive messages from 1 person. She determined it was due to an update, but still had to call above to deal with inability to authorize SMS on that individual. Amidst all was a delightful 2 year old who was entertaining herself for the 2 hours we were working. These folks work with challenging internet and unique problems. Amy was wonderful and I recommend this store to all Verizon customers. She also saved me $ with a plan upgrade.

I purchased a GoWireless GoAdvantage Premium Plan in 2017 from Ryan who stated it would cover…read moreunlimited glass protector replacements for my phone for the lifetime I own the phone without expiration date. To replace a broken glass protector, customers only had to go to the store, verify their premium plan ownership by phone number, and then the GoWireless rep would replace the glass protector. For $79.99, you would expect to receive unlimited glass protector replacements for the life you own the phone. GoWireless Corporate has since 2017 changed the plan and will no longer honor the unlimited glass protector replacements. They force customers to NOW sign-up online to receive a coupon to replace glass protectors, have NOW limited replacements up to three, and NOW charge you a fee for every replacement after three. GoWireless store reps refuse to honor the terms of the 2017 GoAdvantage premium plan for glass protector replacement; they will not replace glass protectors without the coupon. They refuse to honor the unlimited replacement as well. By signing up on-line, current premium plan owners relinquish the terms of the original plan which provided for unlimited glass protector replacements for the life of the phone. Bait and switch is illegal!! BUYER BEWARE when considering business with GoWireless!!!

Very good service and they fixed my phone in minutes. Prices are very reasonable, the sales…read moreassociates also direct me for a good case and a screen protector.