Flawless experience with a very frustrating issue with a personal laptop. Chris set up a prompt…read moreappointment, reviewed the process and costs, then fixed the problem ahead of schedule (same day, and a Friday, to boot) while remaining within the one-hour diagnostic fee. I recommend this business with no reservations.

Chris was AWESOME! Smart, focused, patient and conscientious!!! I am so proud of his advice for…read morethe perfect printer and his stellar installation!!!!!! I would not hesitate to recommend him!!!

Came in with a non-booting iphone and they immediately diagnosed the problem and said to come back…read morein 20 minutes. Sure enough they had the phone working and didn't even charge for the fix. Highly recommend and will be back again if I have any tech related issues!

I was in a real jam with a broken screen. They gave me my options and fixed it quickly and…read moreprofessionally. Everyone there was polite and competent. Would definitely use them again.

My laptop running very slow. Did a Google search and this company came up. Not only very close to…read morehome but open seven days a week!! Called, dropped off the laptop explaining the issues. Said it would be ready in two hours. Two hours later he called to say it was ready. Very reasonable price plus left a detailed memo as to what was wrong, what he did to fix it, and told me the laptop is fine; use it till it dies. Cannot thank Dave enough!

Helpful - Knowledgeable - Professional…read more My computer had a critical error which prevented it from starting windows which rendered it unusable. Upper Cape Cod PC Service was able to restore my computer and regain access to all of my personal files. I am extremely satisfied with the results and would encourage others to give this company the opertunity to provide their services for your next PC needs.

I had a wonderful interaction with Mohammed earlier today - I brought in my glitchy iMac and he…read morediagnosed the issue within 4-5 minutes - sadly, the Mac hardware is failing - and he wouldn't accept any payment for this very valuable consultation. I would have spent weeks trying to decide whether this was a software or a hardware issue. I will be bringing our family's computing and technology to Mac & PC Guys going forward.

Microcenter in Cambridge quoted me $1,000+ for the repair I needed. Mohammad quoted me under 500!…read more It is well worth the 30 mins drive out of the city to have the repair done with this team instead. They were very responsive, knowledgeable and kept me up to date with progress. Support local and get your repairs done with Mac and pc guys! Thanks for all the help and saving me some money this holiday season.

In June, I ordered a new computer online from a major retailer (who shall remain nameless.) It…read morearrived on Friday the 13th - with a virus that wiped out Windows. Solutions suggested by online techs from the major retailer (who shall remain nameless) sent the virus to my working computer and wiped out my current Windows account. Said retailer, (who shall remain nameless,) then refused to take the computer back. Days later, a Norton tech (one of many companies I worked with online) was able to restore my original Windows account, but with presets lost. I limped along on my project. Then my keyboard failed. I had only the virtual onscreen keyboard. Techs blamed hardware and signed off. We're up to Friday, July 3rd, eve of the 250th celebrations. I knew it was time for an onsite rescue, and a friend recommended PC Mike. I left a desperate phone message, hoping to hear from him after the weekend to make an appointment for a visit the following week. To my surprise, PC Mike called me back a couple of hours later, listened to my woes and said, "Maybe I can solve it from here. Let me sign in and have a look." He was calling from his holiday vacation getaway! It took him less than ten minutes to solve the keyboard problem, and another half hour, less, to solve the problems the techs from the four major companies involved had spent hours on and failed - I had a wonderful Fourth of July weekend! After the holiday, he performed even more amazing feats settling me in properly to this new computer and I can tell you, the mouse-pointer moving around on the screen while he works is like watching a magic act, with incredible results. He not only knows the secrets of menus and internal workings perfectly, but he is also a speed-reader and wastes not a moment of your time. A true Wizard of the Machine! Call him "Magic Mike" and call him when you're in trouble! 781-923-0777. Ramona Wheeler

Based on a referral from a neighborhood website, plus Yelp reviews, I chose Mike from South Shore…read morePC Repair. Best decision ever! My 11-yr old PC was especially slow, plus it was acting up to the point I thought it had a virus. Mike analyzed the problem quickly and determined, like most of us, it was old. He helped clean it up and tweaked it so it runs much better. He also gave me the parameters to look for when I decide on an upgrade. His rates are reasonable and he is very dependable. I highly recommend Mike for your PC needs.

They helped me with my water damaged laptop. They were super personable and were able to explain…read moretheir process and how to recover everything I needed from the laptop. Unfortunately the water damage was too much but Stephen provided quality support in a timely manner.

Ethan is so helpful he diagnosed my pc problem in seconds. He was very kind while helping me, life…read moresaver thought I would need a replacement part, will recommend to friends thank you so much!

My laptop wasn't charging. I first took it to MicroCenter in Cambridge and it was going to be…read more24-48 hours for Microcenter to give me a quote for the repair. I first called Alpha and they were very helpful for free. Finally stopped in a 5PM and they quickly determined - (under five minutes I had a bad power supply). Even had a replacement power supply for me. Fair pricing fast and expert level knowledge/tools.

The shop interior looks like what it is - a computer lab, not a retail operation, but don't be put…read moreoff. Alfa's Tan owner Nguyen and tech Huy Phan are both customer oriented - and really know their stuff. My Win10 PC needed a CPU, GPU, nVME hardware and software upgrade - they took time to answer all my questions, resolved several problems that arose, kept me in touch throughout, and completed the job gracefully and on their original estimate. Recommend them highly!