David has been servicing our laptops for years. Very happy with his service from finding viruses…read moreand removing them to hardware fixes. I always welcome his opinion on if a fix or upgrade is worth it or should I get another laptop.

Dave quickly diagnosed what was wrong with my computer and very efficient in solving the problem. I…read morethink he was very reasonably priced. I would recommend him to anybody who has a hardware problem with their computer. Maurice C

i had a great exp with Cape Cod Computer Specialist this summer while visiting the Cape. I was…read morehaving issues with my Mac computer keyboard. The specialist informed me that the fix would be very expensive l, however he looked up my computer and informed me that there was a recall for my computer and that if I brought it to the store that they would fix it for free. obviously he could have charged me to fix it but he gave me the information to have it fixed by apple with no charge. it saved me hundreds of dollars. thank you !

Chris was AWESOME! Smart, focused, patient and conscientious!!! I am so proud of his advice for…read morethe perfect printer and his stellar installation!!!!!! I would not hesitate to recommend him!!!

I had a frozen computer, called them and took it in. I had rebooted numerous times to try to get…read moreit working, but they showed me a simple technique of holding the off button for 10-15 seconds instead of just hitting it off. It worked, I left without any cost, and got my computer use restored. Anderson was pleasant, polite and very helpful...I was in need and a less scrupulous person could have really ripped me off. Before me, a woman had a need for her phone, and he helped her graciously, giving her only what she needed too. I will go back the next time a need arises.

Came in with a non-booting iphone and they immediately diagnosed the problem and said to come back…read morein 20 minutes. Sure enough they had the phone working and didn't even charge for the fix. Highly recommend and will be back again if I have any tech related issues!

Helpful - Knowledgeable - Professional…read more My computer had a critical error which prevented it from starting windows which rendered it unusable. Upper Cape Cod PC Service was able to restore my computer and regain access to all of my personal files. I am extremely satisfied with the results and would encourage others to give this company the opertunity to provide their services for your next PC needs.

My laptop running very slow. Did a Google search and this company came up. Not only very close to…read morehome but open seven days a week!! Called, dropped off the laptop explaining the issues. Said it would be ready in two hours. Two hours later he called to say it was ready. Very reasonable price plus left a detailed memo as to what was wrong, what he did to fix it, and told me the laptop is fine; use it till it dies. Cannot thank Dave enough!

They are experienced and very knowledgeable. They help me resolve with my laptop and Hard drive…read moreissues. Highly recommended

Mohammed is outstanding! He is skilled, knowledgeable and a pleasure to work with…read more I stripped a screw on the back of my notebook while attempting to remove the cover in order to replace the battery. I was able to call and make an appointment for the following day. Mohammed not only was able to remove the screw, but he replaced the battery for me. All in less than 30 minutes! I'm very, very pleased. I cannot recommend his services highly enough. I will unquestionably come to Mac & PC Guys in the future for assistance. It was well worth the drive.

In June, I ordered a new computer online from a major retailer (who shall remain nameless.) It…read morearrived on Friday the 13th - with a virus that wiped out Windows. Solutions suggested by online techs from the major retailer (who shall remain nameless) sent the virus to my working computer and wiped out my current Windows account. Said retailer, (who shall remain nameless,) then refused to take the computer back. Days later, a Norton tech (one of many companies I worked with online) was able to restore my original Windows account, but with presets lost. I limped along on my project. Then my keyboard failed. I had only the virtual onscreen keyboard. Techs blamed hardware and signed off. We're up to Friday, July 3rd, eve of the 250th celebrations. I knew it was time for an onsite rescue, and a friend recommended PC Mike. I left a desperate phone message, hoping to hear from him after the weekend to make an appointment for a visit the following week. To my surprise, PC Mike called me back a couple of hours later, listened to my woes and said, "Maybe I can solve it from here. Let me sign in and have a look." He was calling from his holiday vacation getaway! It took him less than ten minutes to solve the keyboard problem, and another half hour, less, to solve the problems the techs from the four major companies involved had spent hours on and failed - I had a wonderful Fourth of July weekend! After the holiday, he performed even more amazing feats settling me in properly to this new computer and I can tell you, the mouse-pointer moving around on the screen while he works is like watching a magic act, with incredible results. He not only knows the secrets of menus and internal workings perfectly, but he is also a speed-reader and wastes not a moment of your time. A true Wizard of the Machine! Call him "Magic Mike" and call him when you're in trouble! 781-923-0777. Ramona Wheeler

Mike has the hands of a surgeon when it comes to repairing laptops! He carefully disassembled mine…read moreto get to the broken off-and-on switch. He rectified the problem and put it back together again. Mostly he does home repairs which is a plus and additionally he is a super pleasant guy.

If you have a computer problem, look no further. If you need a new computer, they've got you…read morecovered. These people will find out your needs and exceed expectations. These guys have many many years of personal and professional experience with computers and can handle just about anything. I highly recommend dealing with Jay Anthony especially. Jeremy Walsh the owner is a really cool down to earth guy and his right hand Fran is a joy to deal with. On top of this, they will also do onsite work and remote support. Computer troubles? Look no further.

They helped me with my water damaged laptop. They were super personable and were able to explain…read moretheir process and how to recover everything I needed from the laptop. Unfortunately the water damage was too much but Stephen provided quality support in a timely manner.

The shop interior looks like what it is - a computer lab, not a retail operation, but don't be put…read moreoff. Alfa's Tan owner Nguyen and tech Huy Phan are both customer oriented - and really know their stuff. My Win10 PC needed a CPU, GPU, nVME hardware and software upgrade - they took time to answer all my questions, resolved several problems that arose, kept me in touch throughout, and completed the job gracefully and on their original estimate. Recommend them highly!

My laptop wasn't charging. I first took it to MicroCenter in Cambridge and it was going to be…read more24-48 hours for Microcenter to give me a quote for the repair. I first called Alpha and they were very helpful for free. Finally stopped in a 5PM and they quickly determined - (under five minutes I had a bad power supply). Even had a replacement power supply for me. Fair pricing fast and expert level knowledge/tools.

I'd taken my external hard drive into a local computer shop (Newport County Computer) and was told…read morethat the data on it was not recoverable. After doing a little research, I decided to call a few other computer shops. Russ at First in Service was incredibly friendly, thorough, and helpful in explaining his recovery process while also explaining that there was no guarantee that he could recover the data. I decided it would be worth the 25 mile drive to have Russ look at it. He called a few hours later, shortly before closing on a Friday just to say, "I wanted you to be able to enjoy your weekend knowing that it looks like I can successfully recover everything." A few days later, he had copied all my data onto a new hard drive that is working perfectly. If I run into any computer problems in the future, Russ will be the first person I call!

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".