Easy scheduling, fair prices, nice tech. He leveled out stove, it is a gas stove and we couldn't…read moredo it ourselves.

I was so pleased with their reliability and competence. Theyreally understood how to figure out e…read morewhat was wrong with my washing machine. Thank you.

Tony is extremely knowledgeable, helpful and HONEST. I highly recommend him for any home appliance…read morerepairs.

When I called, Tony explained that he didn't work on my model of washing machine but he asked…read moreseveral questions about the problem I was experiencing and suggested several things I could try to fix the issue. Real knowledgeable and committed to helping people.

Very responsive and excellent communication. Service person…read morewas very helpful. Cost was competitive.

*First time customer review* Azamat at Pegas Appliance…read moreRepair Immediately responded to my project request in yelp. I have only used the project functionality once before but ended up using someone else. My normal repair go-to did not pick up the phone so I thought why not? They literally responded in under a minute. What's that saying the early bird catches the worm? Normally, I check out the business and see how many reviews they have do a little research but I was in a hurry so I asked how much and when they could come for a refrigerator repair. They said they could come the same day, And the price was right comparatively. (Diagnostic fee is 95$ which will go towards the repair cost.) There was some back-and-forth about when they could come and we decided on the next day. Adam showed up on time, was very polite and fixed our issue! Our Refrigerator had a lot of condensation and it turns out the fan was not working. He could've just said we needed a new fan and charged us for it, but he went beyond that and went through the back panel and noticed there was something unplugged and then the fan started working in our refrigerator is working great! I have so much respect for honesty and integrity. I highly recommend using their service I believe from the other reviews that they are a new service and they deserve all the new business! Finding trustworthy repair services can be hard and I'm glad I found Pegas and will absolutely be using them in the future, and you should too!

I have a Sub Zero Model 642 refridgerator that had stopped working on a Friday night. On Saturday…read moremorning I was able to schedule an appointment online for the 9:00 to 11:00 time period. Adam came out and was very knowledgeable. He pointed out that I needed a new master control board due to a failure with it he found. He also pointed out that the master control board works with several different Sub Zero model, but my old (failed at this point) was not configured properly for the Model 642 so he fixed that as well when he installed the new board. He noticed that the fan above the refrigerator was not properly grounded so he connected the grounding wire to it. He also thoroughly examined my system and noticed that the "input panel" had a defective on /off switch which would trigger a spurious "off command" to the master control board. He disconnected the "input panel" from the master control board so no spurious off command would be issued until he could receive a new "input panel" so I could have use of the refrigerator for the few days it would take to get the part. He knew how to "work around" my problem so I could still have a working the refriderator. I could not change the internal refrigerator temperature during those days without the input panel, but I did not need to. I highly recommend him.

Requested repair for my Samsung gas oven that wouldn't heat up. Adams Brand reached out quickly and…read morescheduled an appointment for less than 24 hours later. Nick showed up on time, was polite, efficient, knowledgeable and customer service oriented. Should the need arise I wouldn't hesitate to call them again and/or recommend them to family or friend.

Ryan was great and replaced a control board in my oven which was out of warranty. He took the…read moretime to explain what needed replacing and why. Unfortunately I still had problems so called Ryan back, puzzled. When Ryan came back he had already researched the issue. It was the part itself, and an ongoing class action suit from the manufacturer. He shared the information and I was able to pursue a return. He also took the time to confirm that everything he had done was correct and that the oven was working as well as it could be. I appreciate his honesty and willingness to go above and beyond. I hope I don't need more appliance repairs soon, but if I do, I will be calling Ryan.

Ryan is amazing. He's on time and easy to contact. I've used him for all my appliance needs for a…read morefew years now and he is my first call whenever I have an appliance break.

Had my electric range fixed. Quick response to my request, quick and easily scheduling,…read moreprofessional technicians, and reasonable pricing. Will use again.

The repairman came quickly to help us solve the issue of a broken dishwasher and washing machine…read more We were very happy that they could come during a weekend since another place we called were not available either during a weekend or holiday. They found the problem easily and got the part we needed and put in in a reasonable time. The value for the part was reasonable and ordered quickly too. We will definitely call again if we have another issue.

Did a great job fixing my LG oven, came same day, even had the part with him that needed to be…read morereplaced. Worked quickly, was professional and courteous of my space. Oven has been working like a charm since!

My LG washer didn't drain anymore. Living in Newton, I called Home Pro Appliance on a Sunday, and…read morethe repair person came within an hour and a half exactly when expected. He quickly assessed that the drain pump was not functioning correctly. He gave me a honest quote, and he asked if I wanted to make the repair. After discussing with my wife, we agreed to get the washer repaired. He had the part with him and got to work to replace the part. In addition to making the repair well, he spent time to check that the washer worked after replacing the part and that it did not leak before closing the washer up. He then moved back the washer in place even though I am the one who moved the washer in the first place. He gave me a 1-year warranty on the repair as he used a genuine LG part. He was professional and courteous. I would definitely call Home Pro Appliance again for any appliance problem.

I called Mass Appliance Masters last Monday 02/09/26 about my washing machine at 2:30pm and they…read morecame to my house that day around 4:30. Diagnosed the issue ordered the part and they are back today 02/16/26 repairing my machine. Very responsive and reliable. This was after I was assigned a scam artist company by Electrolux. Buyer beware if you ever get assigned to APS Electronics.

I called Mass Appliance Masters yesterday to help figure out what going on with my convector…read more(heater/ac). Last year it was leaking, so I had to shut it off. A guy whole management recommended wanted $6000 to fix it. The convector cost $4000 including installation. I told that man I would roast before handing over $6000 I made an appointment just yesterday and the man showed up today on time. He was very professional. He took the convector apart. Dirt and dust had clogged the drip tray. While it was open he cleaned the dirt and cat hair that had collected. The total charge was $295 !!! I was very happy. I wrote him a check. I couldn't be happier!!!!!!!

I had a fantastic experience with Mr. Appliance​. Tyler​ - the owner,​ and another colleague came…read moreto fix our dishwasher. They​ were unbelievably friendly and​ spen​t lots of time identifying the problem. Tyler, is a totally great guy who went above and beyond including shoveling my steps ​(we are two elderly people​). I protested but he did it anyway. I highly recommend Mr. Appliance for their exceptional service and dedication to customers.​ They are great, you won't regret.

If I could do less than 1 star I would, we paid 350.00 to have Mr. Appliance Lexington franchise…read morediagnose a problem with our Viking oven. We were informed apart would be ordered, fast forward 1 month later with me calling multiple time and being told the part was coming. Third call over a month later I was told that the location had been closed and they could do nothing for me, I was directed to call their head office 888-998-2011. Love this part, the answering system asks for zip code of your location before you are able to talk to someone come to find out there is no service anywhere near my home anymore so it hangs up on you. I was able to get thru by pressing the number if I was calling from Canada. You are now sent to a scheduling service only. I have had them escalate this issue 3x now with zero response from Mr. Appliance their answering service say they have no other way to help and we have been forced after over a month without an oven to have another company come in and pay another 350.00 diagnostic fee and a 800.00 repair bill to finally get our oven fixed. We are also still out our original 350.00 with no way to contact Mr. Appliance corporate (so much for customer services). They are part of the neighborly company and their slogan is "It's Not Done, Until It's Done Right!!" Never trust this company, they have actively set their system to give customers as little customer service as possible. They closed the location with total disregard for their customer, leaving us and I'm sure other's out of pocket and with their repairs not completed.

Just hosted Mom's 85th. Set up, service for 15 couldn't have…read morebeen better. (But we're a little biased as this is our favorite place locally)

Very accommodating. Repair done efficiently and fairly priced. Excellent communication too. This…read morekind of service rare today.