Three times I was told I would be their first appointment - they cancelled twice and the third time…read more- they said they couldn't make it until the afternoon. Don't trust their timing.

Mark was able to diagnose the problem with our Bosch dishwasher the same day I called him. The part…read morewe needed was unfortunately out of stock, but within 2 days he was back with the part to fix it. As new parents running the dishwasher every day with all our baby's bottles, he really saved the day. He and his apprentice were quick and professional and our dishwasher is running even better than before!

I have been extremely happy with all the work Kamran has done for us. He has gone above and beyond…read moreto fix our fridge, ice maker, hood vent and lights. He has been very professional and extremely knowledgeable about each appliance making them run better than new. We saved thousands by not replacing but reparing with Kamran. Thank you!!

The quality of their washing and dishwasher machines have declined in quality over the years and…read moreit takes several weeks for a tech to come out and make repairs if you have a warranty program which I would highly recommend. For our dishwasher that broke a few months back it took several weeks for a tech to show up. When he did, he put back our dishwasher off center. I would recommend going to another retailer and not dealing with Dracut.

I've needed a new dishwasher since November. We went to Dracut Appliance in Tewksbury on a…read morerecommendation from a friend who purchased 4 appliances from them and it was a perfect experience! I went with a price range in mind and Jeremy our salesperson was able to get us a great dishwasher in the ball park of our budget! The best part is that Dracut Appliance delivers, removes the old dishwasher, and sends their own plumber to install. All for a very reasonable price! I love a reasonable one shot stop without the hassle and stress of having to coordinate everything myself! The plumber and his apprentice were efficient and kind! I will absolutely return to Dracut Appliance and I highly recommend them if you need a new appliance!

Guys did a great job. Everything works now. That was quick , efficient and good value for money.read more

Always great advice and quick to respond to service calls. Super friendly and reliableread more

This was my first time using this company and although my Fridge ultimately needed a full sealed…read moresystem replacement, which AM, like many other companies, does not do, Jason did his part to diagnose potential problems, run rests to ensure that we were addressing any and all problems, and took the time to explain what was going on. He was professional, courteous, and responsive. I would keep their number handy for all of my appliance repair needs.

Beware! UNPROFESSIONAL, INEXPERIENCED, and FRAUDULENT. Do not use Thornton Electronics Repair LLC…read more I highly suggest finding a different, more reputable repair company. My family and I contacted Thornton Electronics to repair a refrigerator for my elderly parents (70+). Ryan responded and scheduled a consultation. Upon inspection, he stated that the fridge was not getting cold because the control board was not working and that replacing it would resolve the issue. Ryan provided no timeline for when the part would arrive or be replaced. After three weeks of waiting and several follow-up phone calls, Ryan returned and installed the control board. After paying a hefty sum of over $300 for the consultation, a used part, and labor, Ryan said the refrigerator would take 24 hours to get cold again. When the refrigerator did not get cold after 24 hours, we contacted Ryan again, who stated there must be a problem with the compressor. He told us he would order a new compressor and come install it for an additional $400. We hesitated on spending the additional money, but Ryan assured us that this would fix the problem. Ryan arrived onsite, replaced the compressor for the additional $400, and said the refrigerator would work in 24 hours. Once again, 24 hours passed, and the refrigerator did not work. After spending $700 on repairs--half the cost of a new refrigerator--we still did not have a working appliance. Ryan assured us he would file an insurance claim, and that they would cover the cost of a replacement refrigerator because he was unable to fix it. After several weeks of contacting Ryan and his insurance company, we found out that his insurance would not cover any of the repair, labor, or replacement costs. We asked Ryan to return or take the parts back for a refund and keep the cost of labor, but he refused. Ryan took complete advantage of elderly people who live on a fixed income. He took over $700 for a repair he could not complete and made no effort to correct the situation. UNPROFESSIONAL, INEXPERIENCED, and FRAUDULENT are the words I would use to describe Thornton Electronics LLC. Consumers, beware!

I highly recommend Thornton Electronics as the owner Ryan cares about customer service and provided…read moreexcellent repair work. He was prompt, courteous and neat. His communication about arrival and pricing was on point.

Highly recommend! This guy knows what he's doing!!…read more He knew what was wrong with my oven right away and fixed it within 30 minutes. Offers Same Day Repair on all major brands, makes and models Washers, Dryers, Fridge, Freezer, Stoves, Oven

North Shore Comfort Control came out to my house immediately the day I called and needed my A/C…read morediagnosed and repaired. The Technician was polite, respectful, and very professional. He was able to figure out the problem and fix it all immediately. Thanks again Tom

Requested service to fix my water heater which wouldn't start and my central air conditioner which…read morewasn't producing cold air. Tom arrived on the scene and immediately fixed the water heater and then started working on the condenser. There were a few other items that needed to be addressed and he fixed them as well. Very friendly and explained everything that was happening. Since I needed additional refrigerant, it was a little pricey but worth it to get my air conditioner back during the heat spell. I'd use Northshore Comfort Control again. It was worth every penny.