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    Douglass Appliance Center

    3.9 (25 reviews)
    Closed • 9:00 am - 4:00 pm
    Updated 3 months ago

    Services - Douglass Appliance Center

    Appliance repair

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    2 months ago

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    16 years ago

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    6 years ago

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    15 years ago

    The best customer service in MA .From sales to the install crew

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    11 years ago

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    12 years ago

    Just bought a new stove. Very happy. Best service ever. The employees showed up on time, and were easy to communicate with. Thanks!

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    8 years ago

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    14 years ago

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    13 years ago

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    Review Highlights - Douglass Appliance Center

    “First time out, they said they couldn't find the problem with the stove, but fixed the refrigerator quickly and professionally.”

    Mentioned in 3 reviews

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    Edgeworth Appliance

    Edgeworth Appliance

    (92 reviews)

    If I could give over 5 stars, I would. Ned and Cameron were fantastic about answering all of my…read morequestions, being totally upfront about what they were doing and the timeline of my situation, and working until the job got done. I would recommend Edgeworth Appliance to anyone who needs their appliances repaired or replaced. Detergent fell all over the front of my 2021 LG 3400 washing machine, which had otherwise been working fine. I found Edgewood through the LG service website, and Cameron at Edgewood was able to send Ned to me the same day to evaluate my machine. Initially Ned thought it could be repaired and he ordered the parts. A few days later when the parts came in and Ned installed them, It turned out that the detergent had done more damage than he thought and that it would be more cost-effective for me to go with a new machine. He didn't charge me for the parts, and instead priced out a replacement machine (I ended up going with the LG4000 since they had it in stock and it has a sanitize function and wasn't that much more expensive than the 3400) and told me that he would be able to install it for me the next day if I wanted. Ended up being the day after, but Ned kept in touch to make sure I was ok with the delay. Cameron also stopped by to help Ned carry the machines around since the staircase in my house is tricky. I like the new machine, and I am happy.

    I could not have asked for a better experience. My washer stopped working on Saturday, so I found…read moretwo local places online and submitted a request via their websites. David from Edgeworth responded on Sunday and suggested I call the main line Monday morning. I called and explained the issue to Cameron, and he said he'd have a tech reach out. Ned called me 15 minutes later to say he could come by the same day (he even texted me when he realized he'd be at the later end of the window he'd estimated). Ned diagnosed the problem, had the inverter board he needed on hand, and was done within an hour. All around great communication and delivery from everyone I worked with. I still haven't heard back from the second place I contacted!

    Douglass Appliance Center - homeappliancerepair - Updated September 2026

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