Nothing but good things to say! This was my second time using Mac & PC guys for a repair on my MacBook Air (first time they replaced the battery, this time the keyboard). Both times, they offered me a quote through Yelp within minutes. They ordered the replacement parts in advance (with a partial deposit), then I dropped off my computer and the repair was done same-day within hours and in perfect working condition. Very professional, courteous, and capable. They saved me hundreds of dollars getting the computer repaired through Apple! read more

place rules! ive used this company twice. (1)was my laptop was taking forever to boot up,Muammad...boom! got it up and running. (2) i needed my itunes transfer from a desktop to a laptop. even after i tried to do it myself and totally messed up...Muammad...again saved my butt. Muammad is wicked nice dude on top of it. my hero!! read more

Mo consistently provides timely response, and will not waste your time. Their expertise is surgically precise, and reliable. Whether I am visiting their shop in person or inquiring online, they provide top-notch service. read more

I've used Mac & PC Guys at least a half dozen times with my iMac, MacBook Pro and recently with an SD card recovery issue - when I thought all was lost - they have always come thru with solutions I didn't know were even possible. No more Apple Store - I go to Mohammed. FIVE STARS. read more

I have to give a shout out for the amazing work and experience that I had at Mac & PC guys in dedham. My iMac was not working and I spent hours with Apple support and could help me. Mohammed was able to do a diagnosis and fix the problem in just a few hours. It was amazing and a huge relief that I didn't lose my iMac. Thank you Mohammed for your work. I highly recommend them for all kind of repairs. Truly professionals. read more

I'm a new customer, and they did everything just right. Good customer service, good work, quick turnaround, and competitive pricing. There are computer repair shops closer to me, but it'll be worth the extra drive to bring any future problems here. read more

The guys were dynamite. Brought them my cracked laptop screen, ran me through all possible repair solutions, let me know the repair would be delayed due to shipping during Labor Day, and tested it with me upon picking up my laptop. Highly recommend! read more

These guys are awesome!! I cracked my Iphone screen and so many local places were quoting ridiculous prices. These guys were able to fix it for an extremely reasonable price. Not only that but it was so fast and convenient. I dropped it off and picked it up 45 minutes later. They also answered my distressed yelp message after hours and even let me make an appointment! When I arrived he ran a few tests to make sure only the screen broke and even ran them again when I picked up my phone. They went above and beyond and even put my new Lifeproof case on for me. Theses guys are friendly, helpful, affordable, and easy to reach. I would recommend them with 10 stars if I could and I will definitely go back if I have any other computer/phone issues. read more

I've used Mohammed and his team twice now - for computer repair and also to buy a used laptop. On both occasions, I was very impressed with their responsiveness and commitment to customer satisfaction. The first occasion was when my 2008 macbook pro stopped working suddenly. Despite their best efforts, they couldn't restore my computer, and I learned a hard lesson to constantly back up my work! Other than that, they quickly installed a new hard drive with the latest OS and had me back in action in less than a day for a very reasonable price. The second, was more recently, when I was ready to upgrade my now 10-year old macbook. I called Mac & PC Guys and told them what I was looking for. They stayed in touch and when something that fit came in, they immediately let me know. The macbook I bought from them was very reasonably priced - even when compared to other used online retailers. Unfortunately, that laptop had some issues. When I called Mohammed, he immediately responded. Despite not being able to bring it back in right away, he reached back out to me to check on how things were going, and to inform me that he had pro-actively ordered a part to fix what he thought was wrong. Knowing how busy I am and how critical my laptop is to my work, when I was finally able to bring the laptop in, instead of holding my computer to work on it for a day or two, Mohammed offered to swap out the hardware to a different machine so I could be on my way quickly. What I like most about their work, is that they take great care to ensure their customers come back. read more

Great service! Very knowledgeable and professional. They repaired my iPhone screen, figured out that my charger was broken instead of my phone port, and also got my Android charging again, all within an hour!! Highly recommended. read more

I can't comment on the services provided, but I sent out 5 quotes via Yelp to different phone repair companies and Mo was the most straightforward response I received. Other vendors either said that they don't repair the iPhone 7 or quoted me at a very high price. Mo explained to me that the reason why they don't service the iPhone 7 yet is because of the expensive parts. He then told me the good news is that I can go to the Apple store with an apt and get it without a apple care warranty. None of the other vendors directed me to the Apple store as my best option. Thank you for running an honest and transparent business. When the parts become cheaper I will definitely come here with my screen inevitably cracks due to my clumsiness. read more

Quick, convenient, friendly, and reasonable prices. Just had my iphone screen replaced.

Wonderful experience at this place! Had to fix a shattered iPhone 8 Plus screen and it took only an hour or so and was very reasonably priced! Very professional store owner and my screen looks brand new. I highly recommend Mac & PC Guys! read more

Just had my first experience with Mac & PC guys and i'm very please with the work, the customer service and speed. I'm a technical guy, I could do the work that was needed but I chose to have them fix my Mac for time and convenience reasons. The guys did the repair quickly, did it exactly as I would have. Full marks. I would highly recommend. read more

Mo rocks. I had a brand new MacBook Pro that I dumped tea on, rendering the keyboard and trackpad useless, but the computer still worked with an external keyboard. I took it to one place that was very highly rated (5 stars), and the gentleman there said it would be cost prohibitive to buy the replacement parts, so I took it to Mo. In three days for a couple hundred bucks he replaced the keyboard and track pad with reclaimed parts and it works perfectly. If you don't go to Mo first, go second, you won't be disappointed. read more

I emailed for assistance with Crypt personal files. Excellent communication with them. Was very impressed with them. read more

I went in because of my wife's old laptop was dead. I salvaged the drive and put it in an enclosure but couldn't read it. I dropped it off to Mohammed, who told me that it was likely a salvage and repair operation that could take several days. He got in touch with me and told me it was ready. Most (if not all) of my wife's files were recovered. He copied the salvaged files to a thumb drive that I brought over. He also told me that I should immediately move the files from the thumb drive to a more stable media. Awesome, friendly service. Price exactly as advertised on their website. Would recommend to anyone who needs data recovery service. read more

These guys are great. When I needed a solid state drive installed in my iMac I walked in and met Mohammed who was eager to help. I planned to install it myself, but did not have the tools for the project. They quoted me something like $45 for a hardware install which seemed reasonable. I didn't need the data backup, etc. That would've been $170. In conversation with him I could tell he was knowledgeable (I work in tech and have fixed Macs myself). I had to buy a temperature sensor and a week later he put it all together for me. Quick, easy, friendly, no complaints. Some places hold your computer for several days so I was happy with the quick turnaround. I'll definitely visit them again for my next Mac hardware install. read more

Quick service on a battery replacement for a MacBook Pro was much appreciated. Thanks Guys!

Mohammed is super helpful, friendly and professional. He fixed my broken screen very quickly. AND he fixed this software function that both ATT and Apple couldn't fix. Highly recommend! read more

Friendly, quick and knowledgeable. My screen went black on my MacBookPro. I went to the Apple Store, Best Buy, and finally got the help I needed here. Terrific service, will never go any where else! read more

Absolutely fantastic! I've always been extremely hesitant to take my iPhone to 3rd party service providers, but my phone was out of warranty and I'd only cracked the screen. I called and got a quote over the phone. They even offered me a modest discount. When I got in, I saw a Yelp coupon. Even though the owner was completely unaware of the offer, he still honored it. Everyone in the shop was friendly and very helpful. They were confident that they could finish the repair within two hours, which was great because who likes being without a phone... That's when things got complicated. I'd apparently done a real number on my phone. It took 2 attempted repairs and two follow on visits to the Apple Store - but guess what? The quoted price was honored despite all the extra work. I didn't have to lift a finger or deal with the Apple Store and the owner was able to leverage his relationship there to work out everything in my favor. He really went above and beyond. I don't write a lot of 5 star reviews, but it's so nice and SO refreshing to work with people who genuinely care. I love supporting a local business and I wish these guys all the success in the future. read more

Quick to reply over yelp and so knowledgeable in person. Gave me an honest answer about my bad hard drive and recommended I forgo spending $250 to fix it as it is better spent on a new Mac. read more

The team at Mac and PC guys was great. They solve my problem the first time and very quickly. I dropped my computer off on a Friday and was able to pick it up on a Saturday. The team was friendly and helpful and made for a pleasant experience and I will definitely go back in the future read more

Fast, professional, and courteous service. I highly recommend them for your hardware needs. I somehow managed to screw up the mobo on my gaming rig, and these guys were able to track down the exact same model. They provided me with the constant updates on the part that was being shipped and on the install itself. Everything was assembled correctly without any issues. And it wasn't a simple install - I have a partially water cooling setup. All in all - high quality service that was on time and for the state prices, and much cheaper than stuff like Geek Squad. The shop itself is nice, clean and organized. They work on anything computer related, and are certified to refurbished your old equipment. Definitely give them a shot, or at least look them up before going to some computer chain store. read more

Great and professional service!! Had water damage on my laptop and they were able to fix it within 2 business days. Mohammed was very responsive and easy to communicate with. Highly recommend this place!! read more

I am just so happy to have a local shop who was "in my corner" when my external hard drive was corrupted. They were able to recover my data and were absolutely delightful to work with - patient, communicative, and helpful. And they are extremely reasonably priced. I would 100% go here again and recommend them to everyone. I am beyond grateful to them! Thank you so, so much! read more

Super friendly and helpful, the owner kept me posted on the project and even opened a few minutes early so I could drop off my computer. Excellent service. Thanks!! read more

They took care of my computer emergency quickly and professionally and the cost was so reasonable. I am so relieved to know these folks are here read more

Really nice guys that happily fixed my iPhone screen even though I walked in about 5 minutes before closing. Fast service and things are working perfectly. read more

I changed and forgot my password and couldn't access my laptop. I brought it to them and in less than 24 hours it was reset and I was back in business. thanks Mohamed. read more

Fantastic and quick service to replace an iPhone 6 Plus screen in under an hour. A week later and the phone still works great plus I took the recommendation for a screen protector. Hopefully I won't be back soon but if I ever crack my screen again, I know who to go to and will tell my family and friends! Thanks for the speedy service! read more

I brought my iphone 6 here to get the screen replaced and had a great experience. Mo answered all of my questions, did the repair work quickly and was transparent about the fact that the screen I was buying was not an OEM part which I was totally fine with. Great job, would go here again. read more

Fixed my water damaged phone so quickly, with all sensors working. Highly recommend, great work with a smile.

Mohamed was awesome! So friendly and helpful. We walked in with a cracked iphone 7 and walked out with a brand new screen. He said it would take around 2 hours since there were other phones but called after about an hour saying it was fixed. Great guy and great service! read more

Outstanding service. I went there for my MacBook Pro problem. They were very helpful and professional.

Fast and efficient. Made recommendations that saved me money. Fixed something else small they found wrong with my laptop just to be kind. Reasonable in their pricing I believe but I didn't really comparison shop because speed was of the essence for me. Will use them again if need be. read more

This past Friday evening my HP Pavillion Tower crashed into the blue screen spiral of misery. None of the normal tricks worked this time. I was unable to reset the PC and it was clear that it wasn't going to boot, so I knew I needed professional repair services. Mohammed responded quickly to my email with an invitation to bring my computer to the shop on Saturday morning. He is professional, polite and fair. He figured out exactly what the problem was within just a few hours and on Sunday morning I had my PC back good as new with a hardware modification and a fresh copy of Windows 10. In summary, the repair cost less than I expected, was completed in less than 24 hours and my PC is like new condition. I would direct anybody of any age to have their computer repaired in Dedham by Mohammed and his team. read more

Just brought them a 2011 MacBrook Pro that just decided to stop working. Wouldn't take a charge at all. I thought we may be in for a battery replacement but I was wrong. They opened it up, cleaned out a few things, waved a magic wand and voila....I'm writing this review on it now. All in less than 24 hours and under $50! From the first phone call to the pick up the guys were friendly as well as professional. Consider me a loyalist. read more

These folks were extremely pleasant to work with. I had an iPhone screen replaced at a lesser cost than anyone else in the area. Within 45 minutes to an hour, they were done. I highly recommend! read more