The shop interior looks like what it is - a computer lab, not a retail operation, but don't be put…read moreoff. Alfa's Tan owner Nguyen and tech Huy Phan are both customer oriented - and really know their stuff. My Win10 PC needed a CPU, GPU, nVME hardware and software upgrade - they took time to answer all my questions, resolved several problems that arose, kept me in touch throughout, and completed the job gracefully and on their original estimate. Recommend them highly!

My laptop wasn't charging. I first took it to MicroCenter in Cambridge and it was going to be…read more24-48 hours for Microcenter to give me a quote for the repair. I first called Alpha and they were very helpful for free. Finally stopped in a 5PM and they quickly determined - (under five minutes I had a bad power supply). Even had a replacement power supply for me. Fair pricing fast and expert level knowledge/tools.

This is our local store. We always go to Best Buy for our electronic needs. Today we visited the…read morefor a tv and walked out with some of the best customer service from Fraydan. He was attentive, knowledgeable in the product and similar options. We are grateful for his help with this purchase.

You are absolutely the worst for customer service. I have spent 2 hours on the phone trying to…read morecancel membership in my ex wife's name. She will not cooperate. So far I have been unable to cancel the membership at a cost of $720. Just don't do it.

They are experienced and very knowledgeable. They help me resolve with my laptop and Hard drive…read moreissues. Highly recommended

went there today . Monday Nov 2, 2026 . My computer not charging…read more charging port broken . Mohamed [who I believe is owner } asked me if I tried port other side . told him no as I did not know there was another way to charge my computer . He plugged battery charger into other port . Problem fixed . Asked how much did I owe . He said no charge . This is the man Allen Mac Duffie Fuller Village Milton

These guys are amazing!!!!!!!!! I can highly recommend them, you can really trust them with your…read moreequipment, they are extremely fast and efficient, and just as a nice plus, happen to be super nice! (...and I hardly ever give 5 stars ;-) I had 2 very successful repairs there, just never got around to writing a review: Firstly, about a year ago, when my pc all of a sudden got really slow, I brought it in to Best Buy...a horrible experience by the way: The (very impatient) guy there started the pc several times, then force shut it down each time, by simply pulling the plug, then opened it and started unscrewing parts of it in front of my eyes, to then simply tell me, I needed a new pc! When I got home, the pc wouldn't start up anymore at all!! I was extremely upset, to say the least. I really needed a second opinion, and so went to Apex, here in Malden. They were super friendly, and immediately figured out the problem: The Best Buy guy had purposefully switched two cables inside the pc, so it wouldn't start up anymore!! (...of course I went back and filed a complaint and will never go there again!!) But the most amazing thing was, since this only took 5 min., it was free of charge! I couldn't believe it, because Best Buy had offered me to keep my "trash" to either get rid of it for me, or fix it for "roughly $500"...!! I certainly learned my lesson!! The second time I had computer problems a few days ago, I went there again, and just like before, they were able to take care of the problem within minutes (my pc is 6 years old, so I am always worried it might say goodbye for good). I'm not super computer savvy, but even my tech- friends hadn't been able to figure out the problem each time...so again, it is worth so much when you can trust people with more knowledge, rather having to worry that they will take advantage of you to make a quick buck. Again, super friendly service, I want to especially thank Jose, who even remembered me from before and answered every question I had with a smile. I'm all for supporting local businesses, so I'm "doubly happy" I found them.;-)) 5 stars all around!!!

I didn't actually receive service here on a device, however I did call seeking a professional…read moreopinion about what to do with my laptop that had stopped working after a crash. I spoke with Scott and he was very patient with me and rather than trying to make money off of me on only a chance that the laptop could be fixed, he was honest with me and advised me to get a new laptop and explained why and what to look for. I really appreciate the honesty and customer service. I would recommend this business.

Great service, super friendly and helpful. Prices are also extremely reasonable. I've gone in a…read morefew times with various old computers and they have been great. Highly recommend!

I contacted the computer company yesterday for a problem I was having with my laptop…read more Singh came this morning, did an assessment and quickly resolved the issue. I highly recommend their quick and professional services!

Prompt Service & Topnotch Computer Skills! It's rare to…read morefind trustworthy, fairly priced and quality computer repairs in the Boston metro area. Surprise! WangPC Computer Service's techie Erickson delivers on the promise to make repairs in a timely manner. The costs are fair and mirror those I've grown accustomed to previously. The death of a youthful independent computer businessman I relied upon last year, left a void; not to mention concern about what to do in the event a "computer breakdown" occurred. It is truly a pleasant surprise to encounter the services and nearby location of another trustworthy, knowledgeable and fairly priced computer repair service! The trouble with my laptop has been remedied, and I was not charged excessively for repairing the issue; Erickson "assessed" the problem, communicated to me a "turn-around" time for making the repair as well as, an estimate of the cost. The work was performed within 24 hours! Thanks, WangPC ! I unreservedly recommend you give WangPC of Brookline a visit! Thank you

Had to have my desktop PC fixed, because all I got when starting it up was a blue screen. Thought…read moreit might be from a bad graphics card, but he was able to diagnose the problem quickly and recommended either replacing the motherboard or the component on the motherboard that had burned out, giving me the options and the pricing for both. He steered me to the cheaper option, and he fixed it within a few hours. I picked it up, and my computer is now working fine! Vary happy with his advice, repairs, and professionalism.

I Took My computer To This Store about Two Months Ago..I had Monitor Problems My Computer Wont Turn…read moreOn i left it with Ramon, when i got my computer back all the problems were fixed !! I am super happy with the results great store ... Keep the good worrk!! Great custumer service!

I have used RPR twice and both times it was excellent. He totally went through a…read more poS ststem and got it running perfectly. Then my gaming laptop was infected with a virus that just shut me down. I brought it in and next day picked it up cleaned out and with Windows 10 installed for me. The owner explained details of viruses/cyber crime threats and was personable and professional. I recommend this business.

I love this store. They have everything you could possibly need/want, plus a superb service dept…read more Their only major flaw is their lack of another location farther west in Mass.; because since they are the best, I have to drive 45-60 minutes one way to get there. Nevertheless it's worthwhile for excellent service and competitive prices.

Today was my first time visiting Micro Center in Cambridge! This is the place to go for all things…read moretechnology related; printers, PC parts, flash drives, etc. I came here just looking for a 32GB flash drive that was relatively cheap ($3) and had a little bit of an issue finding it by myself. The first sales associate that helped me look in the flash drive section and we were not able to locate it there. Then I was directed to the checkout line, since I guess if they aren't in the flash drive section, they're likely to be right at the cash registers. Lol, at first I thought maybe there was no more as it was an in store only item but at last, I was able to get one at the cash register! I'd probably come back again sometime in the future! Definitely a good place to go if you're interesting in building a PC and looking for parts.

Had the pleasure of working with Vicky for the day at home to fix a big Internet issue! Vicky…read morespent the time to diagnose and suggest repairs, then began to get it done all in the space of four hours!! Everything is working beyond my expectations and was explained in a way that I understood!! Kudos to Mass I/T and Vicky for the outstanding service and solution!! Would highly recommend

Great experience with Mass IT Pro Solution. They removed viruses from my computer, secured my…read moreaccounts after I was hacked, and set up 2-step authentication. The tech explained how to stay safe online with personal and credit card information and checked for remote access tools and unwanted apps. They also offer affordable managed antivirus which is a big plus. The technician went above and beyond by fixing my wireless printer that kept losing connection and it has worked perfectly for over a month now. Very professional, trustworthy, and highly recommended. I would definitely use them again.