I had a wonderful interaction with Mohammed earlier today - I brought in my glitchy iMac and he…read morediagnosed the issue within 4-5 minutes - sadly, the Mac hardware is failing - and he wouldn't accept any payment for this very valuable consultation. I would have spent weeks trying to decide whether this was a software or a hardware issue. I will be bringing our family's computing and technology to Mac & PC Guys going forward.

Microcenter in Cambridge quoted me $1,000+ for the repair I needed. Mohammad quoted me under 500!…read more It is well worth the 30 mins drive out of the city to have the repair done with this team instead. They were very responsive, knowledgeable and kept me up to date with progress. Support local and get your repairs done with Mac and pc guys! Thanks for all the help and saving me some money this holiday season.

This was the best video game store I've ever seen in my entire life because I love retro video…read moregames and and the disc resurfacer was amazing and I'm glad I came to the store because it was the best video game store ever!

The reviews mentioning the rude staff appear to be true, based on my experience…read more I called about asking for a console cleaning and trouble shoot for a console not receiving power, likely a very simple fix. They wouldn't accept the job since the console had been opened in the past citing 'liability' concerns. The receptionist was rude and condescending during the encounter. This was a trial run as I planned on giving them a lot of console work in the future but I will be going elsewhere. I called another repair shop shortly after and they said they would take the job no problem and were able to essentially diagnose the problem over the phone (a solution consistent with that I explained over the phone). Perhaps Replay'd should adjust their policies and their attitude towards potential customers as they never know what opportunities may be lying on the other line.

These guys are amazing!!!!!!!!! I can highly recommend them, you can really trust them with your…read moreequipment, they are extremely fast and efficient, and just as a nice plus, happen to be super nice! (...and I hardly ever give 5 stars ;-) I had 2 very successful repairs there, just never got around to writing a review: Firstly, about a year ago, when my pc all of a sudden got really slow, I brought it in to Best Buy...a horrible experience by the way: The (very impatient) guy there started the pc several times, then force shut it down each time, by simply pulling the plug, then opened it and started unscrewing parts of it in front of my eyes, to then simply tell me, I needed a new pc! When I got home, the pc wouldn't start up anymore at all!! I was extremely upset, to say the least. I really needed a second opinion, and so went to Apex, here in Malden. They were super friendly, and immediately figured out the problem: The Best Buy guy had purposefully switched two cables inside the pc, so it wouldn't start up anymore!! (...of course I went back and filed a complaint and will never go there again!!) But the most amazing thing was, since this only took 5 min., it was free of charge! I couldn't believe it, because Best Buy had offered me to keep my "trash" to either get rid of it for me, or fix it for "roughly $500"...!! I certainly learned my lesson!! The second time I had computer problems a few days ago, I went there again, and just like before, they were able to take care of the problem within minutes (my pc is 6 years old, so I am always worried it might say goodbye for good). I'm not super computer savvy, but even my tech- friends hadn't been able to figure out the problem each time...so again, it is worth so much when you can trust people with more knowledge, rather having to worry that they will take advantage of you to make a quick buck. Again, super friendly service, I want to especially thank Jose, who even remembered me from before and answered every question I had with a smile. I'm all for supporting local businesses, so I'm "doubly happy" I found them.;-)) 5 stars all around!!!

I didn't actually receive service here on a device, however I did call seeking a professional…read moreopinion about what to do with my laptop that had stopped working after a crash. I spoke with Scott and he was very patient with me and rather than trying to make money off of me on only a chance that the laptop could be fixed, he was honest with me and advised me to get a new laptop and explained why and what to look for. I really appreciate the honesty and customer service. I would recommend this business.

Nice guys who are plenty smart, but they do not have an adequate repair bench for complex computer…read moreproblems, and they don't do a great job of listening to customers. Additionally, they are not diligent enough in diagnosis. The result in my case was that I paid them $50 diagnostic fee without actually receiving a diagnostic and with them asking me to buy RAM so they could test out my computer with new RAM (because they didn't have sufficient parts on hand). I would go to this shop to buy a PC or for basic support. I would not go to this shop for support on truly complex PC problems. I brought in a home-built PC with stability issues. I didn't have the time or interchangable parts to diagnose the PC myself, but needed it diagnosed and fixed as I used it for statistical analysis work. I ran the guy who checked me in through the steps I had taken (chkdisk and related), but he did not take adequate notes at check in. As a result, they held on to my computer for two weeks running the same checks. As I found this out, I informed the other guy who ran diagnosis on the computer I had completed all these checks. At this point, he insisted I needed to buy RAM so the computer shop could evaluate the issue with new RAM. This is a very strange request. Any shop worth it's own salt should have the interchangable parts and testing bench necessary to diagnose things without requiring the customer buy parts for the shop to do so. As he had been telling me inaccuracies about my hardware such as (1) MB can't handle the RAM I have in it because it is wrong speed (MB can handle it, it just has to be set to OC in bios) and (2) that my RAM was only 16 gb (wrong, it is clearly 4 sticks of 8 gb per stick), I decided to take the computer to a big box tech store nearby (who also failed to diagnose correctly). Upon pickup, the guys at the shop told me they believed I had a failed graphics card and RAM issue. I ended up doing the diagnosis myself a month later when my time freed up and figured out that I had (1) a corrupt windows install, and (2) a corrupted bios that was causing very strange MB behavior. I replaced no parts, just did a clean bios flash and a clean install of Windows. I am writing this review on the exact same PC, same parts, completely stable. However, I am sore that I paid $50 bucks and lost my home desktop for several weeks for nothing, and that I then solved the issue in about 2 days of my own work.

Great service at a very reasonable fee. Took my laptop in thinking it had a major issue. They got…read moreback letting me know it is due to a broken charger and charged me a very reasonable fee for their service. Appreciate it!

I went to the Computer Store today for my first time and the Gentlemen that was there named Chris…read morehelped me fix my brand new lap top that my brother bought for me for my birthday that got a virus and locked me.out . I was so worried about what this is gonna cost me and I was very nervous that I broke my lab top that my brother just bought. Chris was so calm soft spoken and understanding he had a lot of patience. I was so happy he fixed my lap top and even more I was so relieved because I was able to pay for it. I truly recommend this place.

I wish every business owner was at least HALF as helpful and honest as Chris is from The Computer…read moreStore. i brought my lap top in to replace the screen. no nonsense no nickle and diming. Chris is top notch. My friends were right to go there. I'll definetly be going back, and also sending him more business my way.. Keep up the great work Chris!

If you need a good used computer or help with computer issues, Lowell Computer is the place to go…read more They were very helpful and explained what they needed to do and gave me a quote for the work to be done. Thanks Lowell Computer.

Nick did everything he said he would do. And he did it well and he did it Real Quick. This was my…read morefirst time using him...I will return.

I had a very good experience with Nick. He diagnosed a very…read moreold Dell computer running windows XP. He was hands on testing the video card, power supply etc and upon inspection he saw the motherboard was shot. He advised me of my alternatives and potential cost of each. When I found a similar system, he was willing to give me advice as to swapping hard drives or transferring data from one to another.

Azimuth Computer Solutions, THANK YOU!…read more Found Azimuth Computer Solutions (ACS) by chance, and am so delighted and grateful.  Had used Best Buy's Geek Squad for past computer problems, who were OK but always wanted to do things strictly on their terms, e.g., requiring me to bring my computer to their store and having me wait around for service, with only moderate success in resolving the issues. After decades of relying on computers, finally got my first dreaded "blue screen," with windows not loading at all.  Had all but given up trying to resolve the problem and was ready to spend $$$$ on a new computer and software to replace what had worked only a day earlier.  Fortunately, saw that my wife had left ACS's phone number on the kitchen table, so I called ACS as my second-to-last resort, and so glad I did. ACS's Frank answered my call and walked me through a bunch of alternative sequences over the phone, including going back in time to the antiquated DOS operating system.  Throughout the process, Frank was incredibly patient, cordial, AND knowledgeable.  After the better part of an hour, VOILA!  Problem solved, along with receiving some of Frank's safeguards and recommendations for preventing a repeat, all for a more-than-reasonable price. Frank and ACS, thank you, thank you, THANK YOU!  Looking forward to meeting you in person and taking you out to the restaurant of your choice. So glad the computer is working fine now, and never imagined I'd make a friend in the process. ~Matt Frost, Burlington, MA

Frank and Andy are truly pros at what they do. I work at a small non-profit in Medford and Azimuth…read moreComputer Solutions provides us with pro bono technical support. Recently, our (very old) server died. We wept. But Azimuth Computer Solutions came to the rescue. Within a day, we were back to business. While we waited, Frank provided us with regular updates of the progress they had made. We could not have asked for a better collaboration. Thank you Frank and Andy!