I rarely write negative reviews because I know it's not easy to run a restaurant. But even when trying to be positive, I find it hard to recommend this place. I came as part of a large group dinner. I appreciate that they took large reservations and sat us in a nice spot in the middle of the restaurant. The server was nice and patient, but I did notice his jacket smelled like cigaret smoke. I asked what to get, since the menu is *huge* and overwhelming (I'm not sure why sushi, steak and pad Thai are on the same menu?). He recommended sushi, so I got a flaming dragon roll (I forget the exact name). Anyways, everyone else also ordered and the food came relatively quickly. Now...when I tell you this is the worst sushi I've ever had. Again, I hate being negative but I have to tell it like it is! When they first presented the dish, it was cool because they serve it on fire. I knew that they had sake in the dish (probably so the flame can keep going after they take it out of the kitchen). However, when I bit into it, the sake was *extremely* overpowering. I couldn't taste anything else except the sake. It was extremely alcohol-heavy and I could not finish the dish. I asked others to try it, and they all agreed that it was too heavy. The prices were also very high for what we got. The only food I enjoyed were the appetizers, but they were still unremarkable. Overall, I regrettably cannot recommend this place. None of the dishes stood out, and the sushi was shocking. read more

Kona Grill - Baltimore - New York Cheesecake - New American Near Me - Baltimore, Maryland

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DoorDash- Ordered the lunch special, 2 California rolls for $17. My little dish was packed good and no issues after delivery. Perfect for lunch and then carry over to dinner. read more

Kona Grill - Baltimore - California Roll* - New American Near Me - Baltimore, Maryland

I visited this restaurant as part of a coordinated group dinner during a conference. We had one server for our table of 12 which shouldn't be a problem. Everyone ordered their food and he returned to say they were out of some type of sushi that my boss ordered which caused her to order something different. We waited and waited for our food to arrive to the point we had to check in with the server repeatedly. Two people received the order, then another couple while the rest of the table sat and waited for a good 15 mins before all had food. It was very odd that it didn't all come out together and that other tables were being served despite coming in later. I ordered the prime rib, cooked medium, which came with mashed potatoes, and I ordered green beans on the side. The prime rib as you can see in the pic is well-done, nearly a solid plank, and no juice which is unlike prime rib. Very unsat for the cost of prime rib. Things were so bad that we received our food before we received silverware to eat with. It's a very noisy restaurant where you have to yell to be heard. I would not advise returning to this restaurant until they get organized, managed, and staffed appropriately to provide a quality meal worth your time and money. This sentiment was shared by all. read more

Kona Grill - Baltimore - Sweet Chili Green Beans - New American Near Me - Baltimore, Maryland

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Quick bite to eat with a friend before seeing an evening show in downtown Baltimore. I had the Asian Salad which was served with chopped, fresh napa & red cabbage, green onions, cilantro, carrots, almond ramen crunch, and a very delicious, sweet-soy dressing. I added shrimp. The salad was well portioned, pretty and absolutely delicious! In addition, I ordered the Kona Calamari, which is served with shishito peppers, sweety drop peppers and a spicy Motoyaki dipping sauce. The Motoyaki dipping sauce is TO DIE FOR! The calamari was fried to perfection. The portion is generous. The entryway door looks dark and can give first time visitors the impression they are closed. Don't let that deter you. Pull hard on the door and you'll find yourself inside of their fashionable foyer. The restaurant gives upscale, Asian minimalist chic ambiance. I absolutely loved their light fixtures. From certain angles in the dining room you can catch a glimpse of their talented staff cheffing it up. Our server was attentive and charming. Served us very quickly and checked on us throughout our delicious meal. Their ladies room is large, clean and well appointed. If you are into bathroom selfies this is your spot honey! I look forward to coming back to try other items on their menu. Kona has 21 locations across the USA, give em a try, you won't be disappointed. read more

Let me start off by saying I haven't been to Kona Grill in years and I've surely been missing out. Customer service was amazing, ask for Shaq and he'll take care of you!!! Ordered from the New Holiday menu. Started off with the signature holiday cocktails, egg nog & a boozy cocktail featuring makers Mark. Finished with a holiday inspired Espresso Martini Appetizers...order the seared tuna & spicy shrimp tempura although the tempura was missing the spice but seafood options were fresh and tasty I would order both again!! Entrees: Bacon Wrapped Meatloaf Crab Stuffed Salmon Both seasoned well fresh & tasty no notes really good!!! ...again I've really been sleeping on Kona grill because they showed out tonight, the chef was on duty and whipping up these entrees the salmon was stuffed with crab the asparagus had a nice smoky flavor like it just came off the grill !! Dessert: we opted for the dessert board featuring the butter cake and Molten chocolate cake and if you get any dessert def get the Butter cake!! read more

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Its been YEARS since I've been to a Kona Grill my experience was so far off from what I was used to. The menu seems to have changed and the prices have gone up. I got the avocado eggrolls (one of the OG items) and I was disappointed. Overcooked and overripe avocados. Coke was flat. My burger was ok. The server was...to put it nicely, doing the most. It was cringy. Needless to say, I could've saved $50. read more

Kona Grill - Baltimore - New American Near Me - Baltimore, Maryland

An amazing restaurant. Roney welcomed us in immediately sat us down. She recommended a few drinks. We got the Cucumber Southside and the Rum Drink. We the tempura fried pickles. The Sushi was amazing. We enjoyed the music and the atmosphere was relaxing for a Saturday afternoon. read more

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My friend and I decided to try Kona Grill during Restaurant Week, and it was a great choice. We enjoyed a three-course meal for just $35--an unbeatable deal! For my starter, I chose the Sweet & Bleu Salad and asked them to hold the spiced pecans. My entrée was the Sweet Chili Glazed Salmon, served with fried rice, and for dessert, I had cheesecake with a raspberry sauce. I also ordered a Strawberry Lemon Drop and a bottle of Fiji water. The restaurant is nicely furnished and the lighting is adequate. The service was amazing. They were busy, especially since a large party arrived before us, so there was a bit of a wait to be seated, but it wasn't too bad. Our server was knowledgeable about the menu, made great recommendations, and checked on us regularly. One thing I really liked was their pay-at-the-table terminal, which made the checkout process super easy. We didn't have to wait for the server to bring the check, and the system allows you to split the bill by the number of people in your party or itemize it however you want. Overall, it was a great experience, and I'll definitely be back! read more

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Went for dinner during restaurant week, $35 for dinner. The Picasso roll was delicious and the cheesecake was good. We sat at the bar and the bartender Roni took great care of us, very attentive! A little chilly in the dining area, but bearable. Will return read more

Kona Grill - Baltimore - Cheesecake - New American Near Me - Baltimore, Maryland

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Hadn't been in a while so I stopped by for happy hour and had a great time! The drinks are strong, the service is great. I sat at the bar waiting for a friend and the waiter allowed me to order food for my friend and keep it warm in the kitchen until she got there. Very nice vibes. I need to remember to visit more often read more

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Micheal and Ronnie are the best !! She gave us amazing service and Micheal gave me an amazing drink. I would absolutely come here again. Food a little over priced, but it is worth it. Plus there is no gratuity added so u can tip the way you'd like.. I gave more than 20% read more

Kona Grill - Baltimore - Pad Thai light sprouts extra cilantro add shrimp - New American Near Me - Baltimore, Maryland

Happy hour. I say again, happy hour. Prices outside of HH are...crazy. We popped in after an O's game for quick bites and I late HH hit the spot. The value is great and the bartender (ronni I think) was hilarious. read more

Kona Grill - Baltimore - KG Sliders Potstickers* BBQ Chicken Flatbread Crab Crunch* - New American Near Me - Baltimore, Maryland

Have you ever felt like a good Happy Hour made your day better?! After a long day of travel, I appreciated that Kona Grill was within waking distance from our hotel. And to make things even better, it was conveniently between the hours of happy hour when I arrived. The food was hot and delicious. The server was patient as anyone who is hungry know everything looks good on the menu at that moment. I liked that he gave me the time I needed to decide. The ambiance was mellow as it wasn't too crowded at that time and the volume of people surrounding my table was pretty moderate. Stop by if you get a chance. Telly was the server for my happy hour experience. read more

Kona Grill - Baltimore - Crab Crunch Roll - New American Near Me - Baltimore, Maryland

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Again, convenient spot right near the convention center and hotels, but nothing special. It might be difficult to have a larger group here, so keep that in mind. read more

Loved the menu selection. Also loved that this spot is open for dine-in and Carey out during the late night hours. Definitely appreciated for a night owl like me. The service was daily prompt. We waited forever after asking the waiter our check, to find out that there was a keypad on the tablet for us to pay on our own. Waited over an hour. I wish our waiter would've said something. read more

Kona Grill - Baltimore - Barbecue chicken flatbread - New American Near Me - Baltimore, Maryland

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Stopped by Kona Grill Baltimore for a late-night dinner, and it was a good experience. The restaurant was clean, and the service was really good--our server was attentive and kind, which made the meal even better. I ordered the KG Sliders, and they were fresh, hot, and packed with flavor. The secret sauce was a nice touch! My friend got the Wagyu Fried Rice, and he really enjoyed it. Overall, a solid spot for a late-night bite. 8/10 recommend! read more

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My husband and his friend had a reservation at Kona Grill for Valentine's Day, but upon arrival, we walked into a chaotic scene. The computer system was down, leaving the hosts scrambling to determine who had reservations. They managed to sort things out, but the process was frustrating. We were seated by the kitchen--, it was an open kitchen, so which wasn't an issue at first. The atmosphere was mostly clean, and our waiter was friendly. However, drink options were limited to their specialty menu, so I couldn't even order a simple lemon drop. I settled for Prosecco, and my husband had an Old Fashioned. Our friend's wife requested hot tea, but they didn't have tea bags and instead offered to prepare tea in the back, which she declined. For appetizers, we had calamari with sweet peppers and avocado eggrolls, both of which were flavorful. My husband liked his avocado eggroll so much that he ate it quickly. For the main course, we ordered a mix of dishes, including salmon with rice and vegetables, New York strip steak with mashed potatoes, and penne pasta with garlic. Overall, the food was satisfying and one of the few highlights of the evening. Due to the seating confusion, we were placed next to children who were left unsupervised, even though it was well after 10 PM. While slightly disruptive, we tried to focus on enjoying our night. Unfortunately, the evening took a turn when another table reacted in shock--someone had spotted a roach. We saw it too as it scurried into a crack. That table was moved, but we had to stay put. A few minutes later, the roach made a second appearance, crawling on the dividing wall near the kitchen. The manager, caught off guard, knocked it down and stomped on it--right in front of us and nearby tables. She apologized, but by then, the experience was already ruined. Several guests left immediately. To make matters worse, our paid bill was split, but my husband's credit card was mistakenly charged for the full amount. When he returned to speak with the manager, they were hesitant to fix the issue but eventually acknowledged the mistake. He was told to wait until the next business day for the correction. This was my third bad experience at Kona Grill, all during busy events, and each time, the reservation system has been an issue. While the food is good, the recurring problems with service, cleanliness, and management make it a place I won't be returning to. If this hadn't been a surprise date, I would have opted for somewhere else. They have a lot of improvements to make. read more

Customer Service: 3 Quality of food: 4 Portion size: 4 Cleanliness: 4 Affordability: 3 Military discount: Yes I decided to try Kuna Grill Baltimore restaurant for dinner this evening, since they was located conveniently on Pratt Street near the convention center. Upon entering I could tell they were very busy, as I went ahead and sat myself I'm the bar area. After 3-5 minutes, I finally had a waiter ask me if I wanted to order something. So I quickly placed my order and decided to try the Kona Stir-fry. My order came out in approximately 5 minutes, and it was a pretty good size portion. My waiter brought my food but didn't bring me any silverware. I waited a few minutes before they brought me some plasticware, and informed me that they were in the process of washing dishes. I thought that it was a bit overpriced considering it had more white rice than chicken and vegetables. It was seasoned very well and I would recommend this menu item. Up to this point I was probably going to give them a 3 star rating based on customer service alone. But then right before I was paying my bill, one of the mangers asked me if everything was okay...so I shared my thoughts. The manger apologized for their poor customer service and honored my military discount. I'm not sure if I would return due to various reasons listed. Due to the manager's professionalism I decided to rate this location with a 4 star. read more

Kona Grill - Baltimore - Kona Stir-fry - New American Near Me - Baltimore, Maryland

I don't know what happened the night we went. My prime rib was, room temperature and nothing but grissle. My mashed potatoes were barely warm. I did get a refund but the rest of us were unhappy. Oh, they didn't even have enough steak knives for all of us! The worst experience I had all week. read more

Following the Monday Night Football Game between the Ravens and Lions, I was in desperate need of some late night grub. Thankfully for me, I was able to find a spot that was a three minute walk from my hotel with Kona Grill. Even though they were about to close, the staff was very friendly and accommodating - especially Ronnie, who was our server/bartender. In addition to the good service, the food came out fresh and delicious. I had the BBQ Chicken Flatbread (highly recommend), Chicken Satay, Chicken Fried Rice, and a Kona Margarita. Each of these items were very reasonably priced because I went at happy hour, which I strongly recommend anyone doing who stops by! I will return when I'm in the area! read more

I used to go here often and just went back after a couple of years. I thought everything was just ok. I ordered a Passion-rita and it was very just average. For $16, I was surprised that there was barely any alcohol in it. I also ordered shrimp tacos which were $23. They were three small tacos with two small pieces of shrimp on them a piece. It tasted good enough but def. not worth the price in my opinion. read more

Kona Grill - Baltimore - Shrimp Taco - New American Near Me - Baltimore, Maryland

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2 stars in pretty generous tbh... This place has an excellent location and looks pretty solid from the outside. Once you get inside, different story, everything is worn and tbh, not well taken care of at all. The staff is disorganized, uninterested and kinda just all over the place. The food was average, at best and the beer was ok. Overall, lots of potential but it should be on the next episode of bar rescue lol. read more

Kona Grill - Baltimore - KG Cheeseburger - New American Near Me - Baltimore, Maryland

I really wanted to like Kona Grill. Seems over time the reviews have gone downhill but I still wanted to give it a try in hopes that most of those experiences were one-offs. Ambiance - looks way nicer online. Fish tank wasn't bright and clear and overall the restaurant felt like it could use a refresh. Service - based on reviews and my experience this seems to be hit or miss. Our main server was a nice "get the job" done kinda guy but another server walked by and started chatting and joking with us. Would have loved for him to have served us but maybe my fault for sitting in the bar area. Menu/Food/Price - menu was decent in terms of variety. Prices are steep which I don't mind if the food is delish. Unfortunately the food was mediocre at best. Started with calamari (actually got it free for signing up as a rewards member) which was full of inedible tentacles. Kiddo, even though they have a kids menu, decided on pretzel rolls and mac n cheese (both on the sides menu). Pretzel rolls were edible but meh. Got no sauce and they were barely salted. Mac was bland. I got the chili glazed salmon which was good but not anything super special. Small portion for the price. Overall I'm glad I finally got to try Kona Grill but won't be returning. read more

Kona Grill - Baltimore - Pretzel rolls with butter and Sweet-Chili Glazed Salmon - New American Near Me - Baltimore, Maryland

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I enjoyed the food and the restaurant week options. There was a slight smell near the entrance so I asked to be seated elsewhere . Bartender was lovely very personable and she kept a clean bar which I appreciated. One serve took time to compliment me and ask about my dining experience which I also appreciated. Parking can be tricky as this is central to the Baltimore harbor so a high tourist area. read more

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Some of the worst food I've ever eaten. Everything was awful. First off they forgot to put the pretzel bites we ordered into the bag. The pretzel sticks that we got were bland and the mustard cheese with it was disgusting. The sliders tasted off and were missing the spread on them. The flatbread tasted stale. The fries were soggy. The sushi was flavorless. The brussel sprouts were undercooked. It was overall one of the worst culinary experiences I've ever had. I WOULD NOT RECOMMEND EATING HERE PERIOD!!! AVOID AVOID AVOID!!! read more

Where shall we start? Well, after a 5 hour flight, we were hungry and this was the closest place to the hotel. I'm tired and hungry and want a nap but first, I need food! Kona Grill was recommended by the hotel staff, so we figured eh, why not? NOT!! First of all..the service was subpar. No one wanted to be accountable for tables. We waited for almost 15 min to even place an order....shoulda walked out..but I was quickly moving from hungry to HANGRY!! There was one off duty staff member (or friend) that was cursing loudly with the bartender. The bartender was arguing with the cook. Constant complaints about wanting to go home by staff that gave the impression that they weren't interested in providing food service. Food was cool. I'm not hungry anymore so it served its purpose. As I was getting ready to submit my review, the bartender came over and was talking to us giving us some pointers on things to do in the area. So that interaction was cool. What a fantastic way to welcome us to Baltimore. read more

Parking in the area is a little wonky, but it is downtown baltimore. Once you get inside Kona grill, you forget all about the traffic and parking. Just a single, I sat at the bar. Super tired from the day, I wasn't really in the mood for more stimulation from too many TVs, and thank goodness the bar just has two. There was plenty of ambient noise around the restaurant, but the bar had a great vibe. The three bartenders were excellent, especially Diamond. At jer recommendation, I ordered a sushi combo platter that came with three pieces of sashimi, a spicy tuna roll if I recall correctly, and an Asian salad. Dinner didn't take long to arrive and time passed quickly with the crowd at the bar. The combo platter was definitely a full meal for a hungry guy. Everything was fresh, really colorful and full of flavor. The meal was perfect. The restaurant was super busy on a Friday evening. It was super clean and had a great vibe. read more

Kona Grill - Baltimore - Sam Adam's Winter Ale - New American Near Me - Baltimore, Maryland

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The checkerboard sushi had a bitter taste at first because of the fluid used to flame it, but they did remake it without the fluid, which I appreciated. The salad was drenched in dressing too wet for my taste but the green beans were actually very good. Parking cost me $25 in total, which adds up. Overall, this isn't a spot I'd be rushing back to. I've been living here for years after moving from California, still on the hunt for places with good food and fair prices. read more

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Shaquille our server was amazing!! The service was great the cleanliness of the restaurant was impeccable. We came for a work conference and found this gem. read more

The food was fresh and delicious. Our server, Ari, was amazing! Great food and good vibes.

Really, truly, disappointing. The prices are simply not in line with the market, the quality, or the quantity. The bartenders were completely underwater and did everything they could to keep up....but when they have to apologize for misleading descriptions in the menu to level expectations, you know there is a problem. After spending top tier prices, we all left hungry. Ironically, the food at the concert venue nearby was more affordable and better....when is that ever the case?!?! Do people just expect less nowadays? On a side note, the menus smelled like they were cleaned with vinegar and the men's bathroom sinks didn't work. Wont go again. If I did, the avocado egg rolls were not bad at all. Everything else was just ok. read more

I was visiting Baltimore and came across the Kona Grill website, so I decided to give it a try. Upon arrival, the host promptly seated me, and Shaquille provided the menu and took a genuine interest in helping me choose my meal. I originally planned to order the flaming sushi, thinking it was cooked, but after chatting with Shaquille, I went with the salmon and fried rice instead--and it was absolutely delicious! As someone who loves to cook, I appreciated the balance of flavors, and the watermelon margarita was the perfect finishing touch. Thank you, Kona Grill, for having such a courteous, kind, and knowledgeable server. Shaquille made the experience great--especially for someone like me who wanted to order everything on the menu, LOL! read more

Fish and chips was the worst I've ever had in my life as a lover of fish and chips. Fish batter was not seasoned and crispy. Fish was chewy. Brussel sprouts were yummy. My friend ordered clam chowder but found no clams in it, though flavor was good. Service was super slow. Waited about 25 mins to get our food. Our waiter was doing his best to help though. Spacious inside and plenty of seating. read more

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Stopped by for lunch before the orioles game. The poor fish look like they're dying in the tank. The floors were all slippery. No music or ambiance. Fries were great, but our burgers and chicken sandwiches were bad. Skimpy on the protein, undersized for the buns and not cooked right. Service was slow. Not sure what this place is trying to be, but today was bad. read more

Went before a big CFG Bank Arena event. Food and service were both great. Easily the best option in the area for a big event. My kids also loved the kids menu. This place is seriously underrated because of the negative reviews. read more

We were seated, ordered our food and then proceeded to have a 2 inch cockroach crawling on the wall beside our table, we left and won't ever be back. read more

Ronnie hands down the best bartender in Baltimore! She was the highlight for this 2nd date with my future husband ChicoThanks Ronnie for making this an incredible night! read more

Kona Grill - Baltimore - Pad Thai Noodles* - New American Near Me - Baltimore, Maryland

Absolute worst customer service experience ever. Called to check on the status of my delivery order which was one hour late. The man child who answered the phone hung up on me after he insisted my order was not in the system. He told me I shouldn't have given him my last name and should have led with my first name, all after keeping me on hold for 15mins at 12:30am. I had already told him exactly what I ordered, which included wagyu steak so not your usual order. He actually yelled at me saying I should have told him my first name. Then I told him my first name and he said I yelled at him, which I did not. I said I wasn't yelling and was simply telling him my first name and he hung up on me. I have never been so disrespected by someone after giving them nearly $100 for food delivery. This sort of behavior is unacceptable and disgusting. read more

Obviously Kona Grill is poorly managed sadly to say. This was our first choice for a quick drink and food to hit a concert close by. We tried to order signature cocktails but the bartender told us they were out of 95% of the ingredients. Settled for Old fashion and the margarita that tasted terrible but the lettuce wraps and Glazed salmon was decent. Just upsetting because the area is in a decline and we wanted to support this restaurant. Also the men's restroom looks like one from a country backroad gas station (graffiti, smell & trash on the floor). Probably will not return read more

Decided to grab lunch to go. I thought $41 was A LOT for simple Fish & Chips but thought at that price it must be good. What I received for $41 was the equivalent of Gorton's frozen fish patties and frozen French fries. Not good at all!!! read more

Kona Grill - Baltimore - Trust the Gorton's fisherman - New American Near Me - Baltimore, Maryland

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