They lady are not only doing a great clothes cleaning job within a reasonable time but also doing a fantastic work on altering clothing. Even though no 1 hour express dry clean service, they do care about customer satisfaction. One time I brought my suit(I did notice one of the buttons are loss before I gave to her) for dry clean and found that all the buttons are sawed back nice and neat for free when I picked up my suit. Her alteration has made me stick with her for 4 years already. I only trust her with my suits and pants alterations. If you need to expedite it, she would let you pick your clothes up within an hour without extra charge. My friends all ended up with her services after going there once. Her sincere smiles make you feel warm too. read more

Kathy is great at tailoring and very friendly, but too expensive. It seems she has raised her prices significantly in the past year. For regular hemming for jeans, she charges $10 and for original stitching, 20-25...I think that's a tad excessive especially when others in the area offer the same services for about $ 6-15. A shame because she really is a great tailor and very friendly. read more

I always come to Kathy to get my jeans hemmed/tapered, but this time my sister and I needed to get our bridesmaid dresses altered. Kathy was really straight forward about what needed to be done and how much it was going to cost while giving suggestions on the most affordable way to do the alterations. She ended up taking in the bust just a bit on both dresses and hemming them to the appropriate lengths. Despite the dresses being the same style, color, and size, there was no mix-up on which dress belonged to which person. Because a lot of people tend to mistake my older sister and I for twins, I really appreciated the fact that she took extra care on that part to make sure there would be no issues. We also requested that she keep the extra fabric for us, which she was more than happy to do, so that we could use it to accent the flower girl's dress as well as put together some hair pieces. After Kathy steamed the dresses, we were on our merry way! Overall, I was really happy with the alterations. I couldn't even tell that the dress had been altered from the original. Kathy will forever be my go-to person for alterations!! read more

I stopped by here after bad vibes lady at Executive Cleaners wouldn't take my coat in because it was too dirty (puke). I brought the same coat to Kathy's and she gladly accepted it, telling me truthfully that the smell might still linger (lol) but the stains would go away. Best dry cleaning experience, Kathy is now one of my favorite people. read more

Horrible Customer Service. I made the mistake of trusting the other reviews and not checking my clothes before leaving the store. While wearing my suit, I noticed what looked like a chemical burn. When I brought the jacket to the cleaner, the owner did not even want to concede that the problem could be caused by her staff, and she was preoccupied with telling me about the store's 16 year reputation. I hope she has a better story to tell the BBB. read more

Friendly. Trustable. Love what she does. I love to come to Kathy for alteration jobs because I love her work and how she always greet customer with a big friendly smile. She makes me laugh with her comments every time I stop by. I really trust her with my nice dresses. I've tried other places, probably could save me a little bit more, but the quality isn't the same. Maybe just my luck. Other places always messed up something, esp. if it comes to dresses. The rent in Milpitas Square is expensive, that's why some find her price a bit high. But, if you pay hundreds of dollars for your clothes plus spend all that time shopping, looking for the right style, then why not having them altered by someone trustable & does great job like Kathy. read more

In the mixed of crowed restaurants, I finally found Kathy's Cleaner.. right next to Fantasia Perl Tea! This is a very, very friendly and fast service. My shirts and pants are done professionally, clean, and on time. The owner, i call her boss, is very attentive to my cloths, understand what type of cleaning it should be done. read more

Amazing place for dry cleaning! The owner will remember your name if you keep coming back. She truly enjoys what she's doing and even if you had the worse day you can't help it walking out the door with a big smile as she'll shares so many positive vibes. Besides that, the prices are fair and my laundry comes out every like new every time. She sometimes also gives me small discounts as $31 wouldn't be a lucky number but $30 is apparently. I'll keep coming back! read more

Kathy is the best. I've been going here for four years, and I'm always happy with the service. But the reason for this review is specific. Kathy had my clothes ready a half a day later than she said they would be ready - Wednesday morning instead of Tuesday afternoon. I needed them for Tuesday afternoon and was very disappointed because I had a work commitment and was planning to wear a suit that I picked up from her. When I next returned - over two months later - Kathy told me to take my clothes for free! The entire order was nearly $40, and the original mistake was not even their fault! She always welcomes me by name. I'll be visiting Kathy's Cleaners as long as I live in the area. read more

First time I've ever had to take something to the dry cleaner's, so I am not well aware of how much things should cost. What I can tell you, is that Kathy is incredibly nice and very fun to talk to. She is straightforward and does a good job with your clothes. I took 3 jackets to be cleaned, and one pair of jeans to be hemmed. I paid a total of $55: $10 for hemming my jeans, $12 for my short wool coat, $18 for my long wool coat, and $15 for my short puffy jacket with fur on the hood. The prices were about what I had expected, but then again I haven't shopped around. Not much to say other than I am very happy with how my clothes turned out and the price seems right to me! Great service =) read more

Kathy is the friendliest lady ever and she does an amazing original hem. You would not even be able to tell that my jeans come off the rack 5 inches longer than they appear. read more

They do a pretty good job. Brought indian ethnic wear and a gown to be drycleaned and they were perfectly cleaned and folded. Definitely coming back. read more

How did I not know about this place??? Prices are reasonable and Kathy is wonderful. I wanted to have a ton of my jeans and pants hemmed and everywhere I looked people wanted to charge $14 - $18 dollars a pair!!!! OK some of my pants only cost $20!!!!! Kathy charges $10 a pair for regular hem (original hem is $18) but $10 is a great price especially if my pants only cost me $20....... Brought in 5 pairs of jeans and told her I wanted a 27 inch inseam, she measured and asked me 3 times if I was sure I wanted a 27 inch inseam. She said that the pants will shrink and it is always better to have them be too long rather than too short. I was sure though and she told them they would be ready in 4 days. I picked them up during the scheduled time and looked at the hems. All 5 pairs looked GREAT!!!! Who needs an original hem??? Kathy's work was amazing, they look like original hems!!! Anyways, the 27 inch inseam was great especially for showing off some summer sandals, and all the pant hems look amazing! I will be recommending Kathy to my friends!!! read more

Kathy is wonderful! As everyone already mentioned, she is very friendly and trustworthy. I came in with three shirts and asked for them to be dry cleaned, and she told me that she could dry clean them for $5 each or she could wash and iron them for $2 each which is just as good. She is fair and doesn't want to overcharge for services you don't need. On top of that, she said she could have them ready by next day, which is something I was totally surprised by because most places need 2-3 days. She said as long as you bring them in before 3pm she can likely have them done next day. I didn't need them next day so I just opted to pick it up a little later. Also, you get discounts for bringing in more clothes. This place is right next to the tapioca drink place Fantasia. read more

Kathy is great. I am a regular here and honestly have been to MANY dry cleaners before finally settling down with this one. She is super friendly and always accommodating. She also works extremely late and as do I so it's great to see her open at 9PM sometimes. She works extremely hard and it's great to support local small businesses like Kathy's. read more

What I love about Kathy's is her attention to detail. She makes it a point to look for stains and get them all out. They are quick and dependable. If you're in a rush then she'll make it work. I think they are a little more expensive than most places but the quality and proximity to work really win me over. PLUS she remembered my name and that's pretty sweet too. read more

Kathy's Cleaner has been my cleaner for 13 years now! I'm always very happy with the quality of their work. Kathy is a very nice person who is always trying to satisfy her customers. The store is open both early in the morning and late at night, so it's really great with my busy and somewhat chaotic schedule. In addition to dry cleaning and laundry, Kathy also sews and stitches. She's adjusted my pants, shortened my curtains, fixed buttons that had fallen off, stitched elbow pads, etc. She's indispensable. Thank you Kathy! read more

I started a new job near Kathy's Cleaner, and my fellow associates recommended me to her. Needless to say, Kathy is a friendly and knowledgeable person. She is also very honest about her recommendations, and she's not the type of person who will take your money. I request to have my pants hemmed, and she insisted that I come back in an hour. I told her that I wasn't in a rush, and that I'll pick them up in a couple days. The only negative I have about this place is the fitting room in the corner. Fellow yelpers complained about this issue, and I am part of that group by experiencing that first hand. I was changing into my jeans and there is a mirror on the wall that everyone can see. There was a handful amount of people in the store and Kathy just opened the curtain without asking. It was quite embarrassing. Other than that, I highly recommend this place to get your dry cleaning, alterations, or repairs done. read more

I've been looking for a place to hem my jeans and eureka! I think I found it! Kathy did an excellent job at hemming my 6 pairs of jeans. She had me try on all 6 pairs just to make sure they were all the right length. I had tons of dry cleaning and her prices were reasonable nor did I have any problems like other reviewers said. I'm glad I took the risk because I wanted a one stop shop. I had 3 cashmere items, 1 scarf, 1 dress (hehe the orange dress on my avatar), 1 shirt, 2 slacks, and 9 laundered items (all mens shirts). The laundered items were $1.50 each which is a good price. So yeah, I pretty much dry cleaned/laundered all types of clothing here and it came back good. I dropped it off at 2pm on a Friday and picked up all my stuff on Monday. She says if you're dropping off a couple hem jobs she'll usually will turn it around in 1 hour but that of course depends on how busy she is. read more

As I've stated in a previous review, I don't generally write comments and am more of a yelp "lurker" than anything. However, given that I've recently used this service, I'd like to provide my input. And perhaps future inputs to come... but I digress. I've used Kathy's services in the past including alterations of both new and original hem on jeans and also dry cleaning some articles of clothing. I brought a white snowboarding jacket here to get cleaned and she was very clear as to what could and could not be taken off. Dry cleaning service was typical in my opinion but the plus side was that it was slightly cheaper. Regarding her alterations is where this lady truly shines. I've had plenty of different brand jeans hemmed here and when I asked for an original hem on a twisted seam pair of True Religions, her handy-work was practically flawless. You honestly couldn't tell unless you were looking super-dee-duper close. She also provides discounts on multiple pairs of jeans (or if you come often enough that she recognizes you). Quite a chatty one too as many have stated. When I had a problem with the fit, she changed anything I worried about and did it within the span of an hour at no extra charge. She also tells you to save your money if something is not worth doing and never pushes you to do or NOT do something unless your heart is truly set on it. Aww, what a doll! Today, I had the width of my jeans taken in for the first time because they were not quite living up to their "skinny jeans" standards (Recent weight loss? Yay me if that's the case!). Anyway, the newly altered jeans were a little too snug around the knee but I ended up taking it home anyway. Well my change of heart made me drive back and she gladly took them back and meticulously marked and measured exactly where I wanted the slight change. I came back an hour later and they were perfecto! One hour. No charge. No complaints. No refusals. No problem. On a side note: Before I left she asked if I had a boyfriend b/c I didn't have a ring on my finger then proceeded to read my fortune. She then told me that my smooth fingers meant I wouldn't have to work very hard in the future and that I would live a nice and easy life. I'm gonna keep my fingers crossed on that one. Moral of this very long story: Go to Kathy's Cleaners! read more

I've been bringing my jeans for alteration here for a good three years now. Kathy has always done a fantastic job on them. I always ask for original hem, which is a bit more expensive at $15 (vs $8). I have to say, they always look as if they came straight from the factory. There's been a couple times that I've also had her alter my dress shirts. Being a shorter male, I have trouble finding dress shirts with the right sleeve length and that taper the right amount. She does a magnificent job on those as well. I can't even tell where the alterations were made! read more

Very friendly Kathy, brought shirts many times before and also a suit, and results were all satisfactory. Pricing for shirts, regular laundry and press, gets discounted the more you bring. I brought six shirts this time and it was $3 each. Not sure if that is normal pricing in this area, but def not cheap. In any case, review about this cleaners, is the quality is good and lady has been very courteous. read more

My husband and I have been using Kathys cleaner for 3 years now. We love her, she is very nice. Our clothes look brand new and she is amazing at hemming my husbands pants. We go to her for anything. We once had a flood in our apartment and our entire closet was ruined. We dropped off all of our clothes with her and she got out all the stains and smells. So happy! Nothing has ever gone missing and she does an amazing job! 5 stars! read more

I've been here several times and Kathy has been doing an awesome job tailoring my dress shirts, dress pants, and t shirts. I highly recommend. read more

Kathy is an excellent cleaner who is also really nice. She pays careful attention to spots. Kathy is also a very good seamstress. She has taken in and shortened many pairs of my pants and taken in waists. read more

Agressive sales people - who try to upsell you for dry cleaning when you go for Laundry. That's is still fine, as that is what businesses do; but was very disappointed in that the quality of the dry cleaning is still bad in spite of paying more. They couldn't even clean out the sweat marks from my short collar. I don't think I will go back. read more

Got a call sometime about two weeks ago and went in to pick it up that day. I was extremely happy with all the clothes they dry clean and altered for me. All of that for $48 not bad... not bad at all. Saving up the next pile of fix/repair/dry-clean for next time visit. She took credit cards as well. Which made me happy. As long as you don't have any rush jobs to do it'll be fine. read more

I've been going to Kathy's for years, mostly to get pants hemmed. She is always friendly, remembers my name, and the turnaround is pretty quick. She has good fashion sense for how the pant leg break should be, depending on the style of pant and the material. I've also brought some dry cleaning here as well and it always comes back perfect. The location is also very convenient as it's near my office and also in Milpitas Sq where I often have lunch. read more

i read the rave reviews about kathy's cleaner so decided to bring 2 of my jeans to get it altered. Kathy was very friendly and I also vouch for other yelp members that Kathy is indeed a talker (not a bad thing). I got my jeans back today. I had one with original hem kept and the other just regular hem. You can hardly tell they were altered so kudo points for the fabulous job. I also agree with the fact that the curtain to her "dressing room" doesn't close up completely so people can just easily get a glimpse of your booty. Side note: Kathy told me today that she had another customer by the name of "henya" so she was confused when I called to check if my jeans were ready for pick up. I find that is hard to believe! Another Henya in the Bay Area? That's UNpossible! Oh! and I got $1.00 discount from Kathy! score! read more

I've gone here about 4-5 times. So good so far. Kathy is awesome, she is really friendly and funny. When dropping off drycleaning she always inspects all clothing pieces to see if there are any specific stains and marks them with tape as to take them out. Also they have a special where if you bring 7 pieces of clothing for drycleaning, they'll take 10% off your drycleaning bill. I would say that this place is a bit on the pricey side, but because of their hours and its close proximity to work, it's the perfect location to drop off/pick up during lunch or after work. I've also gotten work pants rehemmed and zippers fixed/resewn and have been happy with the work. Again, a little pricey, replacing a zipper on a shirt was $15 and a dress where the seams of the zipper had ripped off was about $25. But all in all, great for the price you pay. They also take card!!! And are very quick. I dropped off clothes on Thursday after work, and he said they'd be ready Saturday. read more

I love it here so I'm surprised to see a number of negative reviews. It's a wife and husband run service and they are both so super sweet. They know me by my first name and I've probably been there 6-7 times in the past 2 years. Not bad. I've taken my dry cleaning and gotten my jeans hemmed here. I've been really pleased with my hemmed jeans every single time. This most recent visit I picked up my Paige Premium jeans and for some reason they were still a tad too long. This was bizarre since it was the first time they weren't perfect. I took them back and Kathy's husband graciously re-fitted me and said they'd fix it to make it shorter free of charge. If you're in a hurry to get your clothes back, they'll also do their best to accommodate your schedule and finish everything by the day you request it. For dry cleaning, they usually give a small discount if you bring in 7+ items at a time. No complaints at all here. Quick, reliable, quality work and great service! read more

Kathy just did a fabulous job altering/taking in a strapless silk dress for me. I bought and wore the $150+ dress once in December, then recently lost some weight, so the dress did not fit anymore...bummer....but Kathy to the rescue. The dress was slightly complicated too. It is lined, has pleats, boning, silk, zipper, etc. No problem for Kathy. She did an excellent job, got it back to me in a few short days, and was reasonably priced. The dress now fits perfectly again, does not look like it has been altered and she saved me a ton of money not having to go buy a new dress. THANK YOU! read more

Kathy is friendly and I have been with her for about a year. She took the time to inspect the clothes before and after the wash. Last time a button on my jacket became loose, she sewed that back on with no extra cost. She also asked me when I wanted my clothes back. There were a few times when I was in a hurry (e.g. need to travel before a certain date), she could almost always return the clothes within 1-2 days. She takes credit cards as well. read more

I dropped my suit pants to be altered....the lady said to come back in 30 minutes to pick it up at no extra charge - $8......I was astounded by this....she's very friendly and quick.....i'll go back again for their dry cleaning business...Thanks yelpers for finding me a good dry cleaner..... She is very talkative as most of you have commented about her...:) read more

This place is so nice !!! First time here and for sure will becoming here from now on !!! Came here to hem two pair of pants and the owner was so nice and you can tell she know her stuff, she was so friendly and considering that it was the day before thanksgiving I had made my mind I was getting my pants till next week but she fixed them in three hours !!! They charge $10 for regular and $20 for original hem so I didn't care for the original so I ask for the $10 one....when I came back she had done one of my pants with the original ($20'value) for the price of the non original ! She said it was because it was my first time here so this was a really nice gesture ! Overall for something so simple I had a great experience ! And the job was excellent BTW ;) read more

I wanted to take the time to really write this review for this family owned business. It was my first time here to get my new suit tailored and dry cleaned. The owner was so sweet and patient! She helped me get my suit tailored the way I wanted it and it looks so good! With her doing it alone as well, she finished it fast! I can see why this place has such high reviews already and I'm glad I made a choice of going here. Will forever be my number one place to go to for when I need my clothes cleaned Or tailored! read more

Kathy is truly super awesome. She is very polite and a great person. She makes you feel welcome and like you are important to her. She is also very remarkable in getting stains out of silk.... read more

I came here to get my brand new pants fixed that busted at a seam. She told me to wait 15 mins and she would have it ready for me and wouldn't take any money from me. Such a sweet woman! I will for sure be coming back here for any alterations or dry cleaning. read more

Kathy - as mentioned by other yelpers is very talkative. But she's very friendly and always wants to help (even carried my 9-shirts to my car b'cos my hands were full of pants!) I ended up searching around for a good dry-cleaner and followed others as per Yelp recommendations. VERY worthwhile, price is very competetive and you really get top-notch service! My black-shirt had a few stains and they're SPOTLESS now! Definitely will be going back to her. Definitely recommended if you're working in the area! read more

Incredibly friendly, helpful and affordable. She goes out of her way to provide the best service, like greeting you by name. Traveling a lot for work, I've used many dry cleaning services in the US and EU. Hands down, Kathy is by FAR the best!! I strongly recommend her services, both cleaning and alterations. Give her a try and you'll never go anywhere else again. read more