I've been here a few times and only kept going back for convenience but after my last experience I will not be back. During the service the guy spent most of the time trying to sell me a wax or pedicure making me feel so uncomfortable forcing the issue. And then when I was done he charged me $55 for an acrylic back full without gel, which is crazy in my opinion even the front desk girl thought it was too when i asked for a breakdown. That was another issue, pricing is never consistent, the same backfill cost something different every time. Only positive was one of the techs has always been nice and did great work, I unfortunately don't remember her name but I still will not be back. read more

I have been going to Jeniza Nails for over two years and I really like it. Rose is my nail tech and my manicures are perfect every time. On average, they last up to 3 weeks. I recommend making an appointment if you want to see Rose, as she is in high demand! read more

Went in for a pedicure for my daughter and myself and her pedi was good while mine was less than mediocre. It was obvious my tech was talking about me as she was looking at my hands and laughed after I told her no callus removal. So I'm not sure if she did it on purpose but she didn't scrub my feet or do The hot towels. My daughter had it all so obviously that tech was skilled. And last but not least, she STILL asked me for a tip. I won't be going back read more

I absolutely LOOOOOOOOOOOOOOOOOOOOOOOOOOOOVE this place. KT is my technician and is the hands down, the best technician ever. She is meticulous and very detailed in her work. She doesn't rush through things to get to next person. I love her! read more

Best pedicures and gel manicures I've had! Michelle is the best! Her gel manicures are amazing and they last longer than other I've had.

Sally is the best! Seriously best gels I have had in a long time. She took her time and did them right, I will definitely come back to see her. Only downside was Jenizas doesn't carry CND Vinylux polish which I love for pedicures. read more

I'm a regular customer and this is definitely the place I go when I want my nails done right, and where I send friends and family. They're polite, the salon is clean and well organized, and the prices are reasonable. (I read the negative reviews on here and am startled by them, as not only have I never had a bad experience, but have never heard any complaints from clients while I've been there.) read more

Not a good visit this time! My mom had great service... but my service was dismal at best. My lady was so concerned about everyone else... that she nipped my cuticles and caused bleeding! Rest assured will be looking for someplace new! read more

The lady that did my nails was rude. I asked her to file my nails first but then I notice they were a still long so asked her if she can cut them instead. She reply to me with an attitude and cut my big toe crooked it. I didn't asked to fix it because I was already annoyed. read more

DO NOT GO HERE! I sent my father here by accident forgetting about my crappy experience a year ago & my poor father's feet were tortured by these women. He asked for the callous remover & the woman put it all over the bottom of his feet on his arches. This burned his skin terribly & he was unable to walk for 3 days. I felt so bad telling him about this place as he was wanting a place close by the car dealership & I remembered this place but forgot about how terrible the place was UGH! & rude with an attitude, as if they didn't enjoy their work as nail techs & acted like they were serving me like a slave driver or something. It was very odd feeling. Thinking back, I feel like the woman who did my nails actually hurt me on purpose. read more

My first time here (about a month ago, sorry I'm slow to review) and I had a gel mani/classic pedi. I am from RI staying with a friend here in Phx. We went together. Phuong was my Technician. She did an excellent job! She took her time and made sure the polish was PERFECT! Next time I go, I will make an appointment and ask for her. read more

I have no clue why there are such crappy reviews, they do such a better job than some of the other salons in the area and they are fairly quick. read more

Don't waist your money on this place, 15 min. And they were done my 5 year old could have done a better paint job on my nails, and the whole time I was there I felt they were talking about me they kept laughing and looking at me and laughing and whispering back-and-forth how uncomfortable is that, after this crappy experience I handed the women at the counter my credit card and the women threw it back at me, I would never recommend this place to anyone unless you want to throw your money down the drain or feel like you've been insulted for the day! read more

My first visit went well so I decided to go back for a pedicure on july 12th, 2018. I don't remember the name of the lady who painted my toes but she did a horrible job. she got paint on my skin and when I asked her if she was going to wipe it off, she tried to use her nail and scratched up the skin around my toes. I should have left without paying. read more

This nail place is very nice and very clean. I had Kevin who wore gloves and used sterilized nail tools which was a huge plus. Also the pedicure tubs had liners which was nice. However I was told multiple times after switching different polishes that they didn't have the matching toe nail polish. I didn't like causing a fuss so I went along with it. I liked the original color put on a nice light purple/mauve. However when we reached the manicure, I was told that they didn't have the matching shellac color. Honestly, I was disappointed, what kind of nail salon doesn't have the matching colors? My nails ended up being a two different colors from what I originally wanted which was a light mauve. Kevin ended up switching my toe nail color 3 times from the original that I wanted to "match" the polish on my nails. Why not just let me pick a different color altogether? I do admit it was my fault at first but my nails aren't the color I wanted at all. He also cut my cuticle causing me to bled. My toenails are way darker than my nails, but they are very well done. I'm happy with the outcome but If I had known that when I agreed to have a slightly off toe nail color that it would end up not being similar at all I would have picked a totally different color. read more

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I've been going here for years and never had a bad experience. I usually just walk in because everyone here does a good job. It's kind of a popular place so if you're going with friends or on a weekend, I'd recommend making an appointment. I have found this place to be much cleaner and friendlier than other places in town. read more

The quality here is very low. My gel manicure lasted only a little over a week. I asked for a redo or a touch up and they said sure and had me come all the way in. Once I arrived they said they checked their books and they wouldn't fix them. read more

I come here every month for a pedicure and have never had a problem. It's always been great service which is what keeps me coming back. But after today, that very well may change!! I called this morning to make a 6pm appointment for tonight and was told they didn't have any, but I could walk in. That's fine. I get it that you can't always get a same day appointment. On the way there I called and asked what the current wait was and let the receptionist know I would be there at 6. She responds "about 30 minutes." Awesome! Then I got there, at 6:05. "I'm sorry, we probably can't take you." Umm, what?!?! I told her I had just called and she said, "well we close at 7 so I probably can't get you in." Meanwhile, there are 3 customers there! 3!!! And 2 nail techs chatting in the back not doing anything. She could sense my annoyance so she said she would get me in. I said thank you. Fast forward, I get into a chair at 6:40ish and start my pedicure. I'm relaxed and happy and have forgotten about the receptionist who just wanted to go home. And then 10 minutes later..."I need you to pay now so I can close out my register." Seriously?!?! You are interrupting my service which I am paying for! Fine. I pay. A pedicure that usually takes about 40-45 minutes was rushed through and I was out the door at 7:05! I'll be calling management in the morning. All I can say is this...don't go in anytime after 5:30. They want to lock up at exactly 7 and will dismiss you with bad service so they can!! read more

My nails always look great and last for about 3 weeks! Plus the price is definitely right:) I prefer Kim, but other I have tried are also very good!! Warm and welcoming always read more

I've been here a couple times and the ladies always do a good job. They have even stayed late to do a mani/pedi when I came in at 6:35, close to closing. Prices are standard. I'll definitely be back! read more

Ladies: don't even waste your time. This is a "chop shop" strip mall nail place, I will not be back. Came because a friend invited me, when I got home I noticed that my heels were not pumice enough, this is not the place you should come if you really want your feet pampered. The polish job was ok but the pedicure was not. Blame myself somewhat because I was on my phone and should have checked the job before I left. I won't be back. read more

The atmosphere is very welcoming everyone very friendly. Unfortunately I had made an appointment at 615 with a particular nail tech but she had just started with another client, but I ended up with another tech and she was excellent. Would certainly come back and recommend. Nails look superb! I will update on how long they last! read more

I really like this salon. I came upon it by accident when I needed to have my nails done and I couldn't get to my regular salon. Lynette is amazing! She does fantastic gel manicures! I always receive compliments on my nails! I have now switched to Jeniza Nails as my go to nail salon. My daughters have made the switch too! Again, if you need a new manicurist use Lynette! read more

Very disappointed in this past visit to Jeniza today, I've been faithfully going to this salon for almost 2 years since I've moved to the neighborhood and I've been getting frustrated but they've always done a good job on my nails so I deal. I was 1 min late for my appointment and I called to say I'll be running behind and they have my spot away, fine that's my fault so I sat there and waited what I was told would be 30 mins, I wasn't seen until 45 mins of waiting. Of course there were two nail techs sitting there talking not working with anyone while I was waiting? At first I assumed they were waiting for their appointments but no one showed up for them. Could they have started my pedicure? The gal who finally sat to do my pedicure was moving as slow as snails, having conversations with the girls and not focusing on my feet. I started the same time as someone else and the other gal did 2 pedicures before my girl even got to polish. At one point about 5 minutes into my pedicure she got up and went into the back for about 10 mins.. I asked the receptionist to go get her and she say back down to proceed with my painstakingly slooooww pedicure. After being at Jeniza for 2 hrs where I was supposed to get a pedi and gel mani, I told my gel mani had to be done in 45 mins and she said that was impossible? I had to leave at 5 and wasn't planning on being there for 3 hrs anyways. She kept complaining about how busy they were that morning and she was starving that she wanted a break to eat. I said I was okay with someone else doing my nails and she said no one else was available, however there were a ton of girls in the break room! She then asked me if I could come back after she ate in an hour or tomorrow?! That's when I stood up and said I'm done paid and left. Never again! read more

Me and my brother were in need of a pedicure. We found this place by chance and walked in 10 min before closing. They were very accommodating and Hanna and Christine were more than happy to stay late to get us in. Very friendly staff and a very clean establishment. Men don't be shy to try this place the girls working here are very helpful with our needs. read more

My go to. Love Jeniza and all the ladies here. Professional, clean, quick, and won't break the bank. All nail techs do immaculate work. Can walk in w/o an appointment or specific person in mind and still be sure to be taken care of. If you're getting gel, they are generous on the coats so if you don't have long nails or like thick gel manis, be mindful of that. read more

Yeah the people are friendly, but for a first timer I would never come back here. My nails look like a twelve year old did them. And my thumb is still bleeding. I'm not a happy camper... read more

I certainly will not go back to this salon. May be it was the bad tech I got. I wanted a simple manicure and pedicure and I even bought a picture. She wanted me to get gel manicure done. When I said no, she did a very bad classic manicure , didn't clean up the colors on the side, left the cotton threads hanging around and didn't close the tips. During payment, I showed my nails to cashier who asked this tech to correct my nails. She put a small coat at the top to close the manicure like a patch work!! I told her this kind of job i can go st home but this is not professional manicure. She then calls the other customers to inspect it!! The salon owner or the cashier wouldn't say a thing. I had to stand by my views and told them to fix it. Owner had other one to fix it finally. This is the worst customer care and no wonder has only 3 stars. Doesn't deserve even 1 star. read more

The nail techs are pretty good but the front desk girl is the rudest and has more than once lied about the wait times! I only put up with it because of my nail tech Jackie, otherwise I would've NEVER returned. The last time I was there (3 days ago) I brought in 2 friends plus me and the front desk girl said she only had time for one of us so we left and at the other salon they took all of us with only 1 hour before closing and it was just a full. Honestly the front desk girl ruins the experience and makes it quite unpleasant to have to be there, not worth it unless you love your nail tech. read more

This place is great. 13 dollars for a manicure, 12 if paying cash. It's small, but well designed. It feels more homelike than any other salon. Exceptional clean. My manicurist, Michelle, used hand sanitizer on herself and me before starting. Tools were pulled out of an autoclave pack. Manicure was well done. After two days, no signs of chipping or tip wear. I would definitely come back. read more

I have gone here for years, like the cash discount. Always have had a great experience, last week a less than usual quality result. Called for appointment to get another pedi and was blown away by the BEST pedicure I've ever had! It was so awesome that I asked Keith if he had time for a manicure too. The attention to detail, amazing massages and time he spent was extraordinary. He had another appointment so a woman (owner?) finished up. I asked about waxing as I've never had my brows or anything else waxed. She did my brows including more than what I typically included at no charge. I had no idea my brows could look so good. Loyalty pays off so I'm glad I didn't write off Jeniza Nails, but I think I'm spoiled now with how enjoyable my mani pedi was with a Keith (I hope I got his name right, he was masked, behind plexiglass splash guard) and BTW masks, hand washing and plenty of sanitizer made me feel especially comfortable too! read more

Love the atmosphere here. Very classy and does not have that "nail salon" feel or smell. Very clean. They actually have a receptionist who schedules all the appointments and walk ins, she is very polite and professional. My nails look great every time and last for 2+ weeks. Prices are slightly higher but I'd rather pay more for a better experience. read more

Jeniza, the owner, is a gem and so is her shop. Highly professional yet friendly. The service is topnotch.

I've been looking for a new nail place for so long since moving to Phoenix. My nails look great.. after driving around to two other nail places before stumbling across here, I did not leave disappointed. Staff was friendly and shop was clean. Not too many options for colors for gel, but just enough to get what I would like. Bring cash! read more

Kimmi is absolutely the best in every way!!! It's a treat to go get my nails done now and I KNOW that I'll be satisfied every time!!!

Kimi is great - she cares, advises, takes her time and spends time on your nails. FINALLY I FOUND A GOOD NAIL TECH!

Very particular about my nails. Moved into the area a few months ago and tried many different shops. This is by far the best. The women are amazing and friendly, and my gel nails last as long as they are supposed to with no chipping or peeling. They do not try to use a rotary nail file to remove the old gel and they take their time to make sure I leave 100% satisfied. read more

I have to say that I was just given the best manicure of my life! My nails are beautiful! The owners definitely care about there business! I will be back! Thank you Jeniza and Ping read more

Not sure what is happening here. Like other recent reviewers, I have been coming here for years. My last experience was a terrible polish...looked clunky and chipped within one day. I chalked it up to a poor technician. I'm extremely disappointed in my experience again today. Poor customer service, poor response to a preset appointment, and hurried service. Jeniza needs to start spending time here again to ensure its run with the professional touch that seems to be amiss without her on site. Time to accept referrals to new places from friends. read more

I have been coming here for a while and only will have Ann do my nails. She is amazing at what she does and I can honestly say I never have nails that lift, chip, or any fungal infections. I have been to other places around Biltmore and there is no comparison. She's a doll and I always look forward to catching up with her every couple weeks. Go see Ann!!!! read more