Cancel

    Open app

    Search

    Illa Spa

    2.7 (353 reviews)
    Open 11:00 am - 9:00 pm

    Services - Illa Spa

    Foot massage

    Massage

    Aromatherapy massage

    12 More Services

    Deep tissue massage

    Hot stone massage

    Lymphatic drainage massage

    Prenatal massage

    Reflexology massage

    Sports massage

    Swedish massage

    Thai massage

    Sugaring

    Threading

    Bikini wax

    Waxing

    Illa Spa Hair Removal Photos

    You might also consider

    Recommended Reviews - Illa Spa

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    I never post negative reviews, but this situation warrants one. I purchased a Groupon for massages at Illa spa, took time off of work to go (a rarity!), and when I arrived, I was told the owner refused to accept the Groupon! Instead, I was told that "since I was already there, they could offer me a discounted service." Kind of felt like that was their shady business model. I contacted Groupon support, which will be issuing a refund, but this isn't a way to treat customers. With dozens of other options, don't waste your hard earned money supporting a shady business owner.

    Waiting are
    LeAnn F.

    Make sure to come early because you have a lot paperwork to fill out, which make sure to mark the spots where you don't want them to touch you. I wish they had options where you can choose female or male masseuse. Also, the option if you want more relaxing to them digging into the knots. I recommend checking out Groupon for cheaper prices.

    Groupon's instructions on how to redeem the credits for the $92.80 I paid for the 2 groupons which had expired.
    Jason S.

    READ THE REVIEWS! AVOID THIS PLACE LIKE THE PLAGUE! I purchased 2 groupons for Illa Spa. I paid $46.40 for each groupon to be used for a 60-minute signature massage ($105). Time flew and both of the groupons expired. I chatted with groupon customer service and asked what my options were and was told that the $92.80 I paid ($46.40 x 2) could be used towards the same treatment. (screen print below) I made an appointment and received the massage and then went to pay. I told the therapist I had two expired groupons and that the amount paid of $92.80 would be used towards the purchase and I'd pay the difference (as instructed to do so by groupon customer service, which I showed him). He asked if I told the manager about the groupons when I made the appointment. I did not. He called the manager, Hanna, to make sure it was ok and she went from 0 to 100 and started yelling. (After reading the other reviews, this now doesn't surprise me at all) and told me I needed to let them know I was paying with groupon credits before I booked the massage. She told me that I could not use the credit yesterday for that massage but I could use it the next time I go there because they have to put it in their system differently because I booked the appointment "the wrong way." Umm... what?!? I asked her, since I already received the massage, can't they just "put it in their system" however it was needed and I would pay the $105 and put this $92.80 credit towards it and pay the difference? And why on Earth wouldn't she allow me to take the credit yesterday but they would allow me to take it in the future? Hanna then told me (nice and loudly) that I needed to pay for yesterday's massage in full with cash or credit card and could not use the groupon amount that day and that they have cameras on site and if I don't pay in full with cash or credit card she would call the police. I saved her the hassle of calling the police and I called the DC Police non-emergency number myself and reported the incident and gave them a heads up about exactly what was happening. I then was able to "surprise surprise" somewhat resolve the issue with a level-headed woman working at the front desk named Tresa, who was in one of the back rooms earlier. She explained that they book groupon clients differently and that I did indeed book the appointment incorrectly. Even though their instructions on the "right way of booking an appointment" are nowhere to be found. Got it. Makes perfect sense, right? I asked Tresa if she could edit the booking to however it needed to be input to reflect the $105 and then use the $92.80 credit. Nope. She said she couldn't. She explained to me that when clients use these expired groupon amounts that the establishment doesn't actually get any money. They only get money when the groupon is used before the expiration date. Whether this is true or not, I don't know. And frankly, from a customer point of view, THAT should not be my problem. But according to Illa Spa, this is now apparently not a groupon problem, this is not an Illa Spa problem, but this is passed onto the customer and becomes a problem for the customer to figure out? Very much, NO. In essence, Illa Spa makes you pay in full (and refuses to accept your credit) but then accepts the credit the next time you book a treatment on a future visit (as if THAT is ever going to happen again in this lifetime), so they can net a similar profit amount, as if you would have redeemed the groupon before it expired in the first place. Clever workaround? Fraud? Horrible way of doing business? Shady lady realness. Call it what you will. The choice is yours. So my suggestion, which ended up being our "resolution," was for Tresa to agree to write me a letter to provide to groupon that Illa Spa agreed to allow groupon to refund me for the $92.80 because they refused to redeem my groupon credit. And I ended up paying full price and I will hopefully get my $92.80 credited back by groupon. This goes beyond absurd. This goes beyond crazy. This was worse than an SNL parody on horrible customer service. It's truly unbelievable and sounds exaggerated until you experience it for yourself. So imagine going through all this literally minutes after receiving a massage. Do you think I felt better after getting my massage? Thanks to Hanna, and the staff at Illa Spa, and the way they run their business, I left feeling stressed, frustrated, annoyed, and furious and ended up with a migraine headache. Thanks so much. And I paid full price for that. Nice job, Hanna. Another sucker walked into your trap! Choose a charity and give them $105 instead of paying for anything at Illa Spa. You'll feel better than going here and you will have helped someone else in need in the process.

    The text from Illa spa.

    The worst spa experience! I was treated like a piece of meat. I hated the massage (it felt like the person watched 2 tutorials and just went for it) and asked to stop like 20 min in. The masseuse refused and asked to "teach him how to make me happy". I felt bad so let him go on... After the session I confirmed with the receptionist that the Groupon went through and no additional payment required. The next day I got a text that the place will report me to police for fraud and asked to pay full price ($110) in addition to the Groupon. Got 15 calls during work hours and multiple texts with threatening and harassment. All of them were saying that I owe them money and I'm not allowed to use Groupon. See screenshots.

    Aaron H.

    WILDEST "CUSTOMER SERVICE" EVER! Earlier today (Wednesday) I bought a Groupon and called to schedule a massage for Friday as part of celebrating my birthday. I called a little after 2pm and booked for Friday at 2:30pm. The person on the phone was rude, but like, whatever. At 2:35pm I get a text asking if I'm close by. I respond that I'm booked for Friday. At 2:39pm I get a call from a number I don't recognize. I answer, and it's the rude woman from earlier. I tell her I'm booked for Friday and she cuts me off, shouting "YOU STOP TALKING. I SPEAK AND THEN YOU SPEAK" and then continues shouting at me that I booked for today, and because I'm not there, due to their cancellation policy I lose the Groupon. I calmly state that I booked for Friday, not today, and they've made a mistake, and she cuts me off again, still literally screaming at me that I booked for today (apparently I booked a massage at a place I live 30 minutes from 20 minutes in advance?) and I can't use my groupon and she hangs up on me. A few minutes later I receive a call from a massage therapist there who asks if I'm coming in. I explain what happened and he was extremely apologetic and offered to reschedule me for Friday. I believe his name is Anthony--extremely polite and apologetic; agreed the woman should be fired, etc etc. He says that there is not a manager there that I can speak to about this issue. While I'm on the phone with Anthony, I receive 4 text messages through iMessage in a row apologizing for the "front desk talk like that" to me, stating her mother is hospitalized and she's having a "very difficult time." It is then explained that there was a mix-up with someone with my same name, and they didn't mean to tell me I was today. The massage therapist was blamed for this, but since it was the woman that called me, I'm assuming it's actually her fault. I said I need to speak to a manager, and she tells me that she is the manager and I can come tomorrow. I can't make it tomorrow, and I asked this "manager" to call me. She does not, so I try calling. Three times. No answer. I have a suspicion something weird is going on, and I call from a different number. And who should answer the phone? THE WOMAN FROM THE FRONT DESK WHO YELLED AT ME. I have no clue if she is actually the manager or was just pretending to be? But no wonder she didn't answer when I called! I tell her at this point that there is no way I'm paying for a massage after all this, and she yells at me AGAIN stating I won't be receiving a refund and if I don't come in tomorrow I can't use the Groupon. I have never had an experience this bad with customer service. I truly am in shock. I tried to call back Anthony, but my calls are still not being answered. Avoid this place like the plague!

    Form to make an appointment

    DO NOT BUY THIS GROUPON! This is the WORST customer service I have ever encountered in my 30 years on this earth. I bought a Groupon for my cousin to get a massage. I made an appointment on the website, which asked for the Groupon and voucher number. I looked at my credit card and saw that they charged me full price. So I called them and tried to resolve this. The woman at the front desk said they would not refund me, and I would have to pay full price as well as the Groupon. I told her I wanted to cancel and she said she would not give me a refund and hung up on me. I called her back but she did not answer. My cousin called and she picked up immediately. She tried to explain the situation again but was also hung up on. Then she TEXTED my cousin that she was busy... So I texted her back that if she did not refund me, I'd file a claim with BOA trying to get my money back and BBB. She told me that I was blackmailing her, that she had my tax info, and that she was going to file a police report on me? What's crazy is, I'm not the first person she's done this to, as I read the same thing in another review. I just want my money back. What could have been an easy fix quickly became a nightmare. I'm sure the massage therapists are great, but nothing could be worth dealing with this receptionist. DO NOT COME HERE.

    Nice room and ambiance

    See all

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Serena M.
    281
    10
    1

    8 years ago

    Business owner information

    Photo of Hanna L.

    Hanna L.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Poor customer service and management is very disrespectful. I will never use this spa or recommend them to anyone.

    Helpful 3
    Thanks 2
    Love this 0
    Oh no 3

    9 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 2
    Thanks 2
    Love this 0
    Oh no 4

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Hanna L.

    Hanna L.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Hanna L.

    Hanna L.

    Helpful 6
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Hanna L.

    Hanna L.

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 7
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Hanna L.

    Hanna L.

    Helpful 9
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Hanna L.

    Hanna L.

    Helpful 9
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Hanna L.

    Hanna L.

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lucy S.
    365
    1
    1

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Yifan Z.
    32
    24
    44

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of Hanna L.

    Hanna L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Hanna L.

    Hanna L.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Hanna L.

    Hanna L.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ryan L.
    216
    36
    0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Hanna L.

    Hanna L.

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Hanna L.

    Hanna L.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Business owner information

    Photo of Hanna L.

    Hanna L.

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    Page 3 of 9

    Ask the Community - Illa Spa

    How do I make an appointment?

    You can make an appointment through our online portal at www.illaspadc.com.

    Do you accept Amex for payment?

    Yes we do.

    Don’t See Your Question? Ask Away!

    Review Highlights - Illa Spa

    I had a great experience her for a waxing treatment from Hanna.

    Mentioned in 23 reviews

    Read more highlights

    You might also consider

    Silver Mirror Facial Bar - Dupont Circle

    Silver Mirror Facial Bar - Dupont Circle

    4.6(107 reviews)
    0.2 miDupont Circle, Downtown
    $$$
    Luxury
    Certified professionals

    As a male getting my very first facial, I genuinely did not know what to expect walking into Silver…read moreMirror in Dupont Circle, but wow. Five stars, hands down. I booked a facial specifically geared toward acne-prone skin, and my experience exceeded every expectation I had. Imani took care of me, and she was absolutely incredible. She explained every step so clearly, answered all my questions with so much patience and knowledge, and made me feel completely comfortable the entire time. I honestly feel like I learned more about my skin during this appointment than I have during countless dermatologist visits over the years. Not because they were trying to replace a dermatologist in any way, but because the education and guidance were such an amazing added bonus. The entire space felt spotless, calm, private, and extremely professional. As the only male there at the time, I never once felt awkward or out of place. Everyone was kind and welcoming. And somehow, this was even better than the massage I got earlier this week. I left feeling relaxed, refreshed, informed, and honestly just so happy that I decided to do this for myself. I can already tell this is going to become part of my routine. If you're a guy wondering whether facials are "for you," or someone with acne-prone skin looking for extra support and care, I cannot recommend Silver Mirror enough. And if you can book with Imani, do it. She is such a kind person, so professional, incredibly knowledgeable, and has the sweetest, most calming presence. Truly one of the best self-care experiences I've had in a long time.

    Once again, the aesthetician at Silver Mirror facial made my day! I continue to be impressed by the…read morelevel of detail the aestheticians go into during a short 30 minute appointment. Each time, I leave refreshed, relaxed and glowing in my face. It's a great escape to relax for 30 minutes in a busy world! I would recommend anyone give this a chance. I did over a year ago and I cannot stop going. I'll keep coming back!

    Photos
    Silver Mirror Facial Bar - Dupont Circle - Silver Mirror is open until 10 PM on weekdays

    Silver Mirror is open until 10 PM on weekdays

    Silver Mirror Facial Bar - Dupont Circle
    Silver Mirror Facial Bar - Dupont Circle - Product wall and reception desk

    See all

    Product wall and reception desk

    Glowbar Georgetown - Hydrating Mask

    Glowbar Georgetown

    3.2(12 reviews)
    1.0 miGeorgetown

    I visited Glowbar for a facial this past Sunday when I was in Georgetown. Glowbar offers "facials…read moreon the go" - 30 minute facials. If you're a member (for a facial one a month), the service is $65; for non-members, the facial is $80. They have a wash bar when you wash your hands and face before being taken into one of the treatment rooms. The 30-minute facial is customized based on your needs (mine was focused on extractions and LED light therapy). The customer service was great, and the treatment room was beautiful and comfortable (mine was the back treatment room which had enormous windows looking out onto the garden behind the building - those fall colors and trees made my treatment extra relaxing). There are a lot of options for facials now - a range of prices, lengths of treatment, a range of privacy offered by the spa. There isn't a Glowbar by me in Baltimore, so membership isn't an option for me. But I enjoyed my experience. It's nice to have a less expensive and quick option for a facial! It makes it easy to fit in a facial, even during a busy week or weekend.

    I have been a member for over a year and they used to have 5 star service but have gone downhill…read moresignificantly. They do little more now than apply $5 mask to your face put on a few minutes of red light, attempt to upsell you a product and then rudely demand a tip from you. So sad but time to look for another facial place.

    Photos
    Glowbar Georgetown - Treatment Room

    Treatment Room

    Glowbar Georgetown - Washbar and lounge

    Washbar and lounge

    Glowbar Georgetown - Treatment Rooms

    See all

    Treatment Rooms

    Ritual by Tracy Holzman NP-C - Ritual by Tracy Holzman NP-C

    Ritual by Tracy Holzman NP-C

    4.9(144 reviews)
    0.5 miWest End
    Certified professionals
    Available by appointment

    I can't say enough great things about Ritual by Tracy Holzman NP-C. Tracy is incredibly…read moreknowledgeable and professional, and you can really tell how experienced she is as a medical provider. She takes the time to explain everything thoroughly, and her understanding of anatomy and facial structure makes you feel completely confident in her care and recommendations. What I appreciate most is that she truly cares about her patients and clients and never makes you feel rushed. She provides honest counseling and guidance for every service, and you can tell she genuinely wants the best results for you. I've had multiple treatments done, from skin tightening to other skincare services, and I've loved every experience. Viktorija is wonderful as well -- an integral member of the team. Ritual's skincare line is amazing, and I'm especially obsessed with the SPF Tracy developed called Throwing Shade. It feels incredible on the skin and has become a daily staple for me. Highly recommend Ritual by Tracy Holzman NP-C if you're looking for someone skilled at helping you look and feel your best, trustworthy, and truly passionate about what they do. Thank you so much to her team!

    I'm in the midst of finding my new "home" for skin and beauty needs, after an esthetician that I…read moreloved moved out of the area. So after reading the reviews for Ritual and following them on social for a few months, I decided to book at appointment for a peel with Victoria. The business suite is located within a much bigger building and upon getting off the elevator on the 8th floor, it was clear to me that many of the surrounding suites include other medical professionals. Upon entry, you'll notice the clinic is pristine and elegant, while also feeling warm and welcoming. Cayla, the patient coordinator at the check-in desk was bubbly and genuine - as a first time visitor, that initial impression means a lot. No pretense, no standoffishness - just a desire to help you to get settled in. I was then taken to the waiting area which was also clean and comfortable, with a few refreshments that are available for guests. Luckily for me, I was only in there for a few minutes before Victoria came to get me. We took a few pics and then headed into the room for my appointment. The room felt very much like a room you may be in for a doctor's appointment - very sterile, bright lights - which of course is a good sign. I then chatted with Victoria about my concerns and needs. She was a great listener as well as a proactive communicator, always educating me as she made suggestions or talked with me about options. It's evident that her top concern is the patient's health and well-being first and foremost, which then guides her recommendations. With the additional knowledge and context she provides, it's impossible not to feel well taken care of, in the hands of a responsible and professional provider. I was also very appreciative of her care and awareness of what treatments would be best for my type of skin, educating me about the Fitzpatrick scale (which I had taken time to educate myself briefly about on my own, but had never had a provider articulate with such mindfulness.) She also was able to balance that professionalism with warmth - which is a rare combination to find. Her ability to make you feel comfortable seems to come naturally and really makes the whole experience not only impactful but enjoyable. It's also evident that she carries a wealth of knowledge and is confident about that (without being condescending.) Overall, very impressed with the business and grateful for Victoria's care. Will definitely be returning in the near future to explore other treatments that will be good investments in my overall skin health and integrity.

    Photos
    Ritual by Tracy Holzman NP-C - Ritual by Tracy Holzman NP-C

    Ritual by Tracy Holzman NP-C

    Ritual by Tracy Holzman NP-C - How much ZO should I use?

    How much ZO should I use?

    Ritual by Tracy Holzman NP-C - Nasal labial fold (NLF) or "smile line" correction

    See all

    Nasal labial fold (NLF) or "smile line" correction

    Georgetown Allure Medical Spa

    Georgetown Allure Medical Spa

    4.0(98 reviews)
    0.4 miDowntown
    $$
    8 years in business
    Certified professionals

    I am very pleased with my RF Microneedling treatments at Georgetown Allure Med Spa. The staff were…read morevery professional & nice, and my aesthetian, Jhovonnah, was excellent! Jhovonnah made sure I was comfortable throughout my treatments (RF Microneedling does sting a bit, but she took the time to really numb my face). I'm a registered nurse, and always have a lot of questions about procedures. I am also very familiar with clean and aseptic practices, and I am very impressed. Jhovonnah is very knowledgeable about all the spa treatments, including Morpheus 8, and answered my questions thoroughly. I'm giving my skin a break for a bit, but will probably get the "deeper" Morpheus 8 treatment here at Georgetown Allure with Jhovonna. MY RESULTS? Well, these treatments are not "instantaneous" because collagen remodeling takes time, and my skin improvements continue for over 6-12 months afterward. I HAVE HAD RANDOM COMPLIMENTS on how my skin looks from friends who did not know I've been doing these treatments. I bumped into a 20 year male acquaintance who I hadn't seen since before I started treatment, and HE complimented how good my skin looked (on a no make-up day)-- that one really struck me! I had 4 total treatments, each about a month apart, starting in October, and I have not had Botox or any other treatment since I started. If you are concerned about your skin's appearance, I do recommend Georgetown Allure Medical Spa.

    The staff at Georgetown Allure was so welcoming and Adam had such great energy…read more Eli, a true GEM that made ALL the difference. I was skeptical about the noninvasive facelift at first, but I saw my face tighten and lift within an hour. Eli's technique was spot on...I knew I was in good hands. He explained everything clearly and made me feel completely comfortable. I was so excited to learn I can keep up the tightening at home with my new Genesis Prime. I can't wait for my next treatment! If you're thinking about booking a session...JUST DO IT! I'm so glad I did!

    Photos
    Georgetown Allure Medical Spa - Georgetown Allure Medical Spa waiting room

    Georgetown Allure Medical Spa waiting room

    Georgetown Allure Medical Spa - The Team at Georgetown Allure Medical Spa

    The Team at Georgetown Allure Medical Spa

    Georgetown Allure Medical Spa - Thank you for choosing Georgetown Allure Medical Spa!

    See all

    Thank you for choosing Georgetown Allure Medical Spa!

    Unwind Wellness -  Adams Morgan - First time massage

    Unwind Wellness - Adams Morgan

    4.8(511 reviews)
    0.5 mi
    $$
    Certified professionals
    Committed to satisfaction

    I am leaving Unwind always very satisfied. I am feeling myself completely restored and relaxed…read moreafter a 90-minutes massage. Jessica met me at the front desk -- she was very helpful, attentive, and professional. Max did an excellent job, as always!

    OK, REWIND! Unwind Wellness has won me and my partner over…read more We really haven't stopped daydreaming about our experience ever since and are looking forward to our next spa date. We had such a pleasant encounter with the receptionist, Nicole, from the moment we walked in and were placed with 2 masseuses who were top-tier and gifted with the art of touch. Our couples massage was beyond rejuvenating and serene for each of us and we were truly able to decompress (and leave a lot of muscle knots behind on the table)! We both left feeling SO much lighter, connected within our bodies and to each other, and grateful we accepted the offer to give Unwind another chance. I am so impressed with the level of intention and care that the owner, Antonio, has displayed in making sure that we were in the absolute best hands the second time around. He was very apologetic that we had an off day on our first visit and really turned things a total 180. It's evident that he is passionate about his business, is extremely detail-oriented (the decor is GORGEOUS!), and has strived to exceed the 5-star reputation his establishment deserves. In a world where self-care tends to be an afterthought or a treat, I'm feeling inspired to carve out time to visit Unwind Wellness on a regular basis. I'm so glad I found the right match (and might have to gatekeep my masseuse's name because she is THAT good)!

    Photos
    Unwind Wellness -  Adams Morgan
    Unwind Wellness -  Adams Morgan
    Unwind Wellness -  Adams Morgan

    See all

    Brow Contour - After getting my eyebrows threaded.

    Brow Contour

    4.5(422 reviews)
    0.2 miDupont Circle
    $$

    I would say if the ladies in the business are not comfortable waxing guys…read more Then they should take it of their menu I went to get my legs waxed and although it was pretty painless and went smooth and inside of my thighs are hairy af and when I asked if she could do it she said I don't feel comfortable going so deep knowing that they do offer men's bikini waxing So overall I wouldn't recommend this to any guy Funny part is I'm gay So yeah Half ass job and female leg waxing is 78 where men's is 90 so if I'm paying extra money why do I have extra hair left !!!!!!!

    I am in DC temporarily for cancer treatment so I wanted to find a place to get my lashes done…read morebecause it's the one (vain) thing that makes me feel better right now. This place got good reviews so I booked an appointment at the Eastern Market location since it's near the place I'm staying. The night prior, they called and asked if I'd be willing to go to the Dupont Circle location instead so that the technician could fit in more appointments. It was annoying, but not a huge deal. I was getting lash removal & a new set of classic/hybrid lashes. I've been getting eyelash extensions for 13 years and this is by far the worst experience I've ever had. They were thin, whispy, pre-made fans that were poorly glued onto only some of my lashes. They started falling off almost immediately, and there were visible white clumps of glue that a friend pointed out because she thought I had crumbs on my eyes. One week later when I went to another eyelash studio, they couldn't even tell I had any extensions on until they put me under the lights. I would've been better off just curling my own lashes & using mascara because mine are thicker & longer than whatever they used. I've never had such poor quality.

    Photos
    Brow Contour - My unwaxed things

    My unwaxed things

    Brow Contour
    Brow Contour - Silky Smooth Facials 100% Organic

    See all

    Silky Smooth Facials 100% Organic

    Illa Spa - hairremoval - Updated May 2026

    Loading...
    Loading...
    Loading...