I've been coming here for years but lately the management is horrible. I asked for an hour massage…read morebut got 45 minutes. She charged me for an hour claiming her timer is precise. This is not the first time this happened to me and nothing was done. Massage skipped legs!!

Had a lovely 60 minute full body massage. Don't expect luxury but it was worth the price…read more Everything was clean and relaxing. The room in the front is divided by a large, full length curtain so you can hear when people are coming and going, but it wasn't busy so it didn't bother me. Again, don't expect top tier massages, but if you're on a budget and don't mind a no frills place, this is your spot.

I bought a groupon deal before reading all the reviews, and now that I've had the massage and have…read moreread the reviews I almost feel like I've gone to the wrong place. I've had no issues scheduling with them (did not remember how it went, but did not remember it being difficult). I actually rescheduled, and no issue with that either. I was a bit late to the massage. Front desk lady was decently nice. My therapist was male - and they did not tell me or ask me about it - but I'm personally okay with having male therapists. There was no intake form - or any kind of intake though, he did not introduce himself, or ask if I have any areas I want to focus on or avoid. That is why this is getting 4 Stars. Not sure if it's just because I'm already late though. However, the massage itself is great. It is one of the best I've had in DC. Pressure was good, the therapist, despite not having asked me, focused on all the areas I want focus on. Nothing inappropriate at all. The room was nice and clean too. My only complaint is that the massage is only 50 mins, not a full hour. Unfortunately I live very far away from this place and it's not very public transit accessible, otherwise I'd totally come back.

I bought a Groupon for two massages and infrared sauna treatments, and just experienced my first…read moremassage yesterday evening with massage therapist, Kia. I am a bicyclist with plantar fasciitis and very tight calves that make walking painful. I have been through physical therapy and orthotics, and still have discomfort every day. Not today though! I have never felt so much long-lasting relief with any of the painful massages I have been subjected to as I have with this massage. The woman has a gift: She can provide very firm massage or more gentle pressure, if you prefer. She knows reflexology. She asks your preferences and checks back often. Go there, ask for Kia. So, so happy I found her and can't wait for my next massage. The infrared sauna was pretty nice: You sit in a fancy, albeit slightly claustrophobic sauna box that heats you up from the inside to make you sweat and probably release toxins. While it is not my favorite thing to be hot and sweaty in a box for a half an hour, it really helped to sweat out the toxins released during massage. Kia says it is possible to burn up to 700 calories with this treatment, but said not to quote her. :) Those of you Washington old-timers may think this is an inconvenient or undesirable area to go to, but it is very middle-class looking these days. It's a little weird from the outside, but it is very nice inside. They are a little heavy on the spa fragrance, so if you have allergies, beware. Otherwise, a very affordable spa experience.

My boyfriend and I really enjoyed our couples massage but the process of trying to book it was not…read morethe best. I bought a Groupon for my boyfriend as a birthday gift. I called to make an appointment but the number was disconnected. I looked around online for the number to make sure it was correct, which it was, but I still couldn't get through. I was very frustrated because I thought I had bought a Groupon that I wouldn't be able to use because I couldn't even get through to book an appointment. I sent an email through the website, after 3 days, no answer. I called again and I finally get through to book an appointment. The receptionist was very friendly and we were checked in without a problem. The masseuses were very professional and friendly. The massage was good, but instead of working out some of the knots in my muscles, the massage aggravated them and they felt more sore than broken up and relieved. The scalp massage was delicious tho! For the value of the Groupon, it's a great deal but I think you get what you pay for. I may just have to splurge a little for 5 star quality but for an occasional massage, this is a good place.

I enjoyed this man hands. From the front to the back of this place it is beautiful. My body feels…read moreso so great I will recommend this place to anybody. I thank u so much and continue to be blessed with your gift.

Fiona at Canary Orchid Retreat gave me the best massage I've ever had. I love this place!read more

I would not return even for a free massage!!!!…read more It was difficult to find because there is no signage on the building and it is located inside of an office building. It seems like the only customers they have are from GroupOn and LivingSocial coupons which makes total sense because they are just looking for one time only customers because I cannot see them having any repeat customers after the experience I had. Lily is completely unprofessional and argumentative. She kept insisting that the LivingSocial coupon was for only a swedish massage and the coupon does not specify, it just says one hour massage, it does not specify the kind of massage. Just like other Yelpers, she tried to upsell for an additional $10 for a deep tissue massage and kept insisting that I get it. Then I asked her to show me where it says in writing that it specifies for only a swedish and she couldn't answer so she called the manager and with her broken English started yelling at me. You don't treat customers like that! I will never return and I will make sure that everyone stays away from this place!!!!!

The place needs some work…read more I would have not minded if the massage technique was good. However, I came during hot day and the AC was not working. The masseuse was unable to get it to work. They also used a scratchy towel to cover me even though it was so hot. Needless to say, I was very uncomfortable and did not enjoy my experience. They accept credit card and had recommended tip on the iPad. As others mentioned, I thought the 30% tip option was rather high.

I've had two massages here and both were veey good. Clean place, relaxing atmosphere, friendly…read morestaff. My recent massage with Nicole was an excellent 90 minute deep tissue. She worked out all my knots and aches. I felt great afterwards.

Today is 12/7/19 and I did something I seldom do. I went to to massage establishments less than 100…read moreplaces apart. Today Crystal Spa takes the lead out of the two. Why? Well as Degeneration X's song starts out, I will explain. 1. There was no cold air creeping in and I wasn't feeling cold or tired again...yes, thank you Tom Petty 2. I could feel the heat, from my heat to my feet. Hey, I got a new attitude.  3. Micah (who was my masseuse) had nice warm hands and a killer smile. 4.  No leaving the room and breaking the flow of the masssge. These are the highest of the high points for this place. Yes, there were other things I noticed when arriving at this establishment.  Not all off it is necessarily bad, but they are things I noticed all the same. When I entered Crystal Spa, you have to walk up a good amount of stairs to reach the duplex apartment. While walking up the stairs I was hit with this smell of body odor and fish balls...something off putting for me. Still upon entering the establishment,  that smell faded and I relaxed. Micah (my masseuse) was dressed in a red skin tight nylon type of dress, but she wasn't wearing high heels.  It did not cross my mind until later that she was bare foot.   Since the whole upstairs flooring was carpet and soft, shoes weren't really needed  anyhow. At first I thought it was just Micah working there and the thought of the last massage place I was at, popped into my head. I seen realized this was untrue and head the sounds of a woman urinating  from across the room I was in.  Yes, the walls were thin, this business did not play music for my massage. I am happy about that, because a lot of the massage places I have been to seem to play the same music over and over again. It like how massage places use to use scented oils and lotions.  I noticed while coming up the stairsway the new design of the security camera pointing at you. I noticed Micha lock the door after I entered the door and the doorbell you ring should you try the door and find it locked.  I could help but feel that if you don't look right or the masseuse sees you as a cop, your not going to be let into the building.  I may be over thinking this, but it crossed my mind in the ten seconds it took for Micha to open the door cautiously. Micha truly did not know the English language and used her phone to try and translate what other people had asked her. Yes, I saw what other males asked...but I will leave it at that. I saw that the other two women were also in skintight nylon skirts. One black and one tan. Personally, I could see the color silver being a better color than tan, but it was her choice of skirt. The biggest thing that soured the whole experience is the fact the women here do live here and I have proof. Various outfits of the same clothe between the ladies could be seen hung up from hooks in a room that was left wide open. Micah's massage wasn't the strongest  or the best I have had, but she thorough WITHOUT DOING these lyrics..."Alright stop, collaborate and listen Ice is back with my brand new invention Something grabs a hold of me tightly Flow like a harpoon daily and nightly "Will it ever stop?" Yo I don't know Turn off the lights and I'll glow To the extreme, I rock a mic like a vandal Light up a stage and wax a chump like a candle..."  If you don't know what I am talking about, than you are not ready for this. The best part of the massage was the Ashiatsu aka back walking massage. She used just the right type of pressure. Maybe it was because she weighted 70 pounds tops or a bit of both, the overall experience was very enjoyable.   I have been to massage places like Star Tharapy where the Ashiatsu bars are just for show. I am happy Micah used these massage bars and not show them off like icandy. The tip they beg/ask for is $40...and it is $43 if you use a credit card. The women here know how to count and will not screw this factor up.  The owner of this company may feel like I am bad mouthing this establishment,  but I don't  see it that way, I am nearly pointing out what I saw and experienced. The thought of traite des êtres humains crossed my mind as I was leaving the business after seeing several red flags. I truly hope I am wrong this observation and this is just a lounge area for the women. Oh, and if you are big on draping,  let them know, or else a small towel will be used for draping. Well, these are just my thoughts and observations. Make of them what you will.

Got an appt for Spaweek for $50 on a 60min Swedish Massage…read more It's an office building where it was dark and creepy since everything was closed at 7pm on a Saturday but nevertheless it was amazing. I asked for "strong" since my muscles were so tense and Anna did an exhilarating job at working all the knots out of where I needed without having to tell her where. Def will come back again!

I had a love affair with Thai massage when I lived in Boston, so I was excited to give it a try…read morehere. 5 stars for accommodating a last minute appt and for being accessible by metro. 2 stars for the ambiance (I didn't love the windowless basement vibe, but the mattress on the floor for the massage was unexpected). 2.5 stars for the massage itself. I actually wanted it to end and was glad I didn't do a 90 minute. I have a sensitive back that requires a particular type of masseuse so I think this one just didn't work for me.

This place is a hidden gem with authentic Thai massage. I'd definitely come back every time I visit…read moreDC!

My husband and I have been clients for many years, and now with the new office in DC, it's a little…read morebit closer for us, since we come from Virginia to see Claudia. She is the most knowledgeable, caring, and professional massage and well-being professional we have ever met. And due to chronic pain, we both have been too many spas and Claudia's is by far the best. We highly recommend her, she has several types of massage that will provide immediate relief. Keep up your professionalism and timelines, you are the best, plus this place looks and feels like a little piece of heaven. I dislike going to places where my appointment time is not honored, and the environment doesn't create tranquility. You are always puntual and your place is beautiful, thank you!

Thank you so much for your response but nonetheless I still don't agree I was serve professional…read morecustomer service. I know how important it is to get reviews but I believe in honesty when doing so. I would never leave a negative review if I didn't experience the response I got when calling 1hr ahead of my schedule time. Let alone the hours shown on the website was in fact different from my appointment date which is when I begin to question. Nonetheless I'm not speaking on the physical service because I didn't get to experience that but I'm speaking on the proper way of scheduling and handling certain circumstances correctly. Again I apologize if my review left a negative impression but I was definitely honest and I told whomever I spoke with that I was going to leave a review as well as texted the number that confirmed the appointment. Be Blessed!